My wife and I stayed one night prior to a week stay at a local dude ranch. The dude ranch recommended the resort. Checkout is at 11:00am and we were schedule to get picked up by the dude ranch shuttle van a 2:00pm so we planned to enjoy the resort for a few hours. When making the reservation and when checking in, we were assured that they would they would store our luggage behind the front desk. Upon checking out we were told they could not do that due to liability reasons so here we are stuck for 3 hours babysitting. They suggested we leave our luggage unattended in the corner of the lobby - who in the right mind would consider that?! Will certainly tell the dude ranch not to recommend the resort for other guests. Not the service you would expect from a resort of this caliber. read more

I haven't read other reviews but we loved everything about this resort. The grounds are breathtakingly beautiful and there's so much history. We stayed in the KOA and it was fabulous! Everyone was incredibly friendly and very welcoming. We golfed one day with two young local guys. They were so helpful on the course, which was in impeccable shape, and every hole was more beautiful than the last. We gambled a little bit and actually won! We will definitely be back. read more

I attended a work conference at the hotel in April 2018. I worked in the area many years ago and remember what the old mission building looked like. I was quite impressed by how they renovated the building...much of the history and charm remain. It is about a 10 minute drive from both the local airport and the City of Cranbrook...roads that have sharp curves with plenty of wildlife near the roadways...it brought back memories seeing so many deer in the area. My room was in the newer portion by the casino. Getting to the newer rooms from the old mission building is a wee bit challenging as the floors are not at the same level...it was like the entire hotel was a split level home...always going up or down stairs. The room itself was adequate..it had everything one needs in a hotel room though I question some of its functionality as power outlets behind desks. The wifi was great throughout the resort which is always a nice plus. While I am not a golfer or gambler, the golf course did look nice. I did take advantage of the fitness area, pool and hot tub with the latter two nicely laid out with a view of the golf course. I was happy to have the opportunity to stay at the resort and it was a positive experience. read more

I'm very regret that I chose to stay at this hotel. Please don't make the same mistake as I do. What I saw from the website were totally different. In the website the room looks so bright, new and spacious. The real room was so small, dated and a very thin wall so you can hear everyone talked and walked pass your door since this is the Casio as well, you can imagine how noisy it could be all night long. Parking space is also an issue. It's pretty hard to find a parking spot since there's a wedding party, golfers, people who came here for the Casio and the hotel guests. Breakfast was even worse. We wait for a long while to be seated. Lots of tables were empty but uncleaned. Obviously not enough people. Finally, I don't think the management are gonna care or whatsoever. If I know that it gonna be like this, I would stay away from this hotel. It's very pricey for what you should get. read more

We used to frequent the casino and restaurant and were always treated well. Our last visit was abysmal. Only perhaps 20 patron in the slots area, and 5 in bar area but somehow no one could get service at the bar. Security guards were doing their best to be unfriendly and intimidating by standing to close and glowering and us ladies while waiting at bar. No attendants throughout games area. Horrid experience when we asked to see the floor manager who just stood there blankly then told us we had to leave. Horrid experience in what used to be our favorite place to go. read more

This is a very nice old style hotel. Our room was overlooking the golf course and we were happy with the style and ambiance. The staff was helpful and attentive. Food was outstanding. Thanks for making us fell welcome. A shuttle service was provided to pick us up from the airport. read more

St Eugene Golf Resort Casino - Hotels Near Me - Cranbrook, British Columbia

I have stayed here dozens of times with work and I am always so thankful that this gem exists in Cranbrook. When the BC sales traveler usually visits a smaller town, he is relegated to a Four Points at best. Usually a Prestige and rarely anything in the Best Western range of hotels. St. Eugene's is an oasis amongst small town accommodations and is practically heaven by comparison to the options one has in Cranbrook. The scenic valley view can not be beat. You feel like you're staying on a cattle ranch. Well...a cattle ranch with a casino on site. Although the casino is tucked in the back of the hotel and does not detract from the overall ambiance unless you actually enter the casino premises. The outdoor hot tubs are a great touch and one of my favourite late evening pastimes is simply lounging and relaxing in one of two hot tubs - winter or summer, but preferably winter. I have never used the golf facilities but it looks like a well maintained course. From a non-golfer's perspective, it seems to beautify the grounds. The rates are beyond reasonable for such historic and clean accommodations. St. Eugene's has never ceased to impress me. A diamond in the rough and well worth what little extra you pay by comparison to less savoury hotels/motels in town. read more

We recently states for two nights at this hotel. We stayed in the original building and the room was fantastic overlooking the golf course. Unfortunately because of the age of the building we could hear the folks on the bar Patio as if they were in our room. We went down to the front desk and were treated horribly explaining that the folks are " just having a good time and we will quiet them down shortly". WRONG ANSWER. The following morning we played a round on the adjacent golf course. The course is in great shape and we enjoyed ourselves. We then had lunch and went back to our room at 2 and housekeeping had not been by. That was okay cuz we were going to head down and enjoy the sun at the outdoor pool. We called down to front desk and said all we need was new towels. They said they would send them up. Well we got back to our room at 530 and still no housekeeping or new towels. We went to dinner and spent a couple of hours at the casino and when we returned to our room at 830 all was good. Upon check out we told the girl at the front. She was not very gracious as well as gave us every excuse as to why versus just saying they are sorry. They ONLY reason why a 3 star versus a 2 star is because the staff at the golf course were phenomenal. read more

Great staff. Amazing course! Hubby is looking forward to doing 18 next time.

Had the pizza at Fred's Saloon and it was marginal. Runny sauce . Also had the "famous" French dip...bread was good and buttery and seasoned...meat was cold and bland...I wouldn't order either again. Wait staff was barely conscious but that's about it. Brought the wrong beer on the 2nd round... read more

Beautiful resort in the Rockies. Casino, restaurant, good course. Great spot! Lots of weddings in summer

I was here for my brother's wedding Thanksgiving weekend 2018. The only positive thing I have to say is that the property was beautiful and my brother and his new bride. I was disappointed with the servers rushing our plates off the tables when we weren't even done eating. The table my dad was at, the legs suddenly collapsed without anyone touching it and just missed dropping on his legs. There was no hurry by staff or management to help us or even any sort of apology as it was clear the table wasn't set up properly. When we asked the management to pack the enormous amounts of leftovers because they brought all the meat at the very end of the meal and everyone was full by then, she said no, that it was against their policy. Are you kidding me, I have been in the restaurant/food industry for almost 30 years and I have never heard of this. Not allowed to take the food you have paid for, it sounds ridiculous. To top off my experience here on checkout day. I was going to join my brother for a bite before heading back home at the hotel restaurant but there was no room at their 4 top for us. I asked the waitress if she didn't mind if we could sit near him as I was leaving back to Toronto shortly and spend the last bit of time with him and his new bride. Her response was with great attitude, not the least bit of attempt to acommodate us and my young daughter couldn't eat breakfast as the hotel restaurant was our only option. Extremely disappointed that we received such poor service in all departments. Especially from management. read more

Have you tried their breakfast yet? It is delicious - the smoked salmon rosti is beautiful & it is definitely worth trying the Bennie. It is actually a very good value for a stunning view and impeccable food. Points to note: The service are often newbies who aren't well trained and I would skip the buffet read more

This place is awesome! It's a gorgeous hotel with some charm and character. The staff was nice, the food in the golf clubhouse area was delicious, and the pool was great. Our experience was 5 stars. read more

We came here for business and are neither golfers nor gamblers but can't wait to come back. We came with dogs and were put in 1 of the 3 dog rooms. You wouldn't have known it. The room was large, clean, well appointed, I can't remember a hotel bed as comfortable and there was a balcony. And it was easy to slip out for pee breaks as we were on the ground floor. Because it was not golfing season they told us to go on the course or down by the river to walk the dogs. Paradise for them. A massive dog park with geese to chase and all sorts of different animal poop to sniff. The food was excellent. They really know how to do smoked meat here. We had beef, pork and venison. Each better than the last. The Fernie Brewing Company Rye IPA was delicious. If you are going through Cranbrook do not miss this place. It was a residential school that has been transformed by the Ktunaxa people into something positive. Fascinating history and the views are just outstanding. read more