Nice little immediate care center on a busy road. I come here every year to update my DOT medical…read morecard for my job. The offer all kinds of emergency med services and other job related services. Free WiFi, slushi machine, arcade game, coffee all provided to make the experience better. The person at the front counter is always very friendly and helpful, even when things come up that cause stress, they have helped me out a few times to get things taken care of. The staff (doctors, and nurses) are also very friendly and helpful which is perfect for a place that deals with what it does all day. I haven't had medical care here, but it seems as if others walk out very context so I suspect that it typically goes well. It looks to be pricey here but they to accept insurance so I'm sure that helps. No doubt it is quicker and less chaotic than the ER at the hospital.

My momma was admitted to saintfrances. Main entrance 3rd floor. Her colon was twisted to the point…read moreit cut off the circulation to her bowels. So they gave her a colonoscopy bag.the next day after surgery they put her on a ventilator. Next Thang they tell us her kidneys ain't working .then the charge nurse told us doing dialysis could jump start her colon .because the colon wasn't working at all.so the dialysis doctor came in and I told him what the nurses said about it helping her colon to start working. He said absolutely not it wouldn't help with that at all.so my momma had a little color left to her .she had sagging cheeks and a little bit of a double chin.but then like two three hours later my mom no longer had sagging cheeks or sagging double chin.she looked like she aged ten years over night.her skin was no longer sagging it literally dried up her skin was so tight and she was Grey as if she had a face lift OVER F F night. She look like death.but yet they are going to put a port in her neck for dialysis. My mom was already gone.we told them we wanted to take her off the stuff and take her home .and they said that they'd have to put in the order for the meds to keep her comfortable while slowly taking her off of everything. They said it could take a week 3 days or one day.so we as in my siblings said ok .after the meeting with the doctors and nurse's. So we step out of the room some to smoke a cigarette some just to go out side and digest what we had just been told from doctor .we was gone outside for no more then ten minutes and was called back up to her room.by the time we got back up there to her room we was only gone the total of twelve minutes.they done took my mom off of everything Iher bowels were backing up in to her system being poison mean everything. Was completely strip off of her .and us thing the doctor had to put in for the order of meds to slowly start taking her off .but that we would be there by her side when it all was happening. But know twelve minutes later my mom was dead.they knew it and I already come to same reality but not saying anything. They lied to us about the dialysis helping the colon .they lied to us making us think it's gonna take some time for that to happen. Then one man comes out and walks from east wing walking to west wing an sees a nurse and says .that's the bad side over there ain't it .she says why's that .the man responded and said because they all die on that end don't they.! But even making us believe she was still alive when she clearly wasn't. They was going to do dialysis on her .knowing her heart was too weak to make the colon or kidneys or her lungs wotk.all for money.thats it.for money know damm well my mom was already gone.and then they don't even wait for her children to be with her at the time they disconnected her from everything. Thier not angels of mercy they knew all along my mom wouldn't make it.but prodded and probe acting like they were going to help her almost while knowing she was already gone.more like posters of death in the name of money.watch your people ask questions get a second oppion. Don't take them for thier word.they lie they never helped my mom they pretty much murd.r my mother .it's the third floor in main entrance in adult ICU.

The staff wasn't particularly friendly or reassuring. However, the process went smoothly.read more

There Are Types Of Care The Health Is The Great Part…read moreAnd The Office Experience Is Good Three Out Of 5

I've been a patient at OrthoIndy since my first surgery in 2001. I've had 3 major surgeries &…read moreseveral minor ones with MANY drs and nurse practitioners! During this time, I've spoken to NUMEROUS staff members. I wanted to take time today to tell you about one person who really cares about her patient contacts; her name is KATINA. KATINA listens to me, gives me great patient service - and has a CONSISTENTLY GOOD ATTITUDE all the while! Orthoindy should treat KATINA well, as she is a GREAT FACE to your business. And when you're in the business of CARING FOR PEOPLE- this is the most important MARKETING TOOL YOU CAN HAVE!!

Easy to setup appt via my chart, location is under some renovation but signage good and very…read moreaccessible. Friendly staff, and very efficient.

After discovering a mass during a routine mammogram, I was scheduled for an ultrasound. The…read moreradiologist came into the room and told me after the ultrasound that I would need to come back for a needle aspiration, possible biopsy, and that I would have lifting restrictions for the remainder of the day with that procedure. When I came back for the needle aspiration, the staff were casually talking about the weather getting warm and taking their dogs for a walk while I'm lying there wondering if my life will go back to normal or if it will be upside down from a resulting cancer diagnosis. After the needle aspiration I had asked for the restriction paperwork. I was informed that they couldn't find any type of paperwork to support what the physician told me. I said I'd call back if I needed it. When I returned to work I was asked by my manager to provide it. I called back to request it. The woman on the phone seemed bothered and irritated by me and insisted that since no biopsy was done that there were no restrictions. I had made previous arrangements regarding my work day based on what the physician told me at the previous visit. If a physician instructs a pt to limitations, then it is the imaging center's responsibility to provide that paperwork. If not, that is bad patient care. It felt like since there was no concern for cancer that they didn't want to be bothered with me any longer.

DO NOT GO HERE!!! I had an appt at 4 pm. I get there at 4 pm. No one at the desk. By the time the…read moredesk girl comes to help, it's 4:01 and she wouldn't see me because I was "late". Desk girl said text says to arrive 15 min early. I show her the text (also attached) that does NOT say that. She said they must have changed it. How should I have known if the text didn't say that. Susan came out and was clearly available but said because you don't get fully checked in by desk girl until 4:01 she wouldn't see me. They are horrible to deal with. Save yourself the hassle and go elsewhere if insurance will let you.

I had an appointment 8/1/25 at 3:30 with Dr Kim. I was held up some on my way there. (School buses…read moreand rail road tracks (buses do the full stop-there were 5-6), terrible traffic. I arrived and was 3rd in line at the window. When I was being checked in they couldn't find my appointment at first. Then they stated I was marked as a no-show. I looked at my watch. It was 3:33. I was told that I had to reschedule; Dr Kim leaves at 3:30. My appointment was at 3:30. How does that work???? I've been a patient for 10 years and have waited plenty of times for over an hour. This was the most disrespectful treatment I've ever experienced from a doctor. Ever! In my life and 10 years coming here. I've had a lot of grievances with this practice. Oh, I had 2 voice mails asking me to come earlier. I'm way too busy at work right now. That tells me he was antsy to get out of there early. Hours advertised are until 4:30. I had to lose 2 more hours at work Monday to get my medication. During the busiest, most demanding, and MOST stressful time I experience every year. So, I'm working 10 hours a day this week even though my deadline has passed to catch up what I couldn't do Friday or Monday. If you are a new patient, go somewhere else! They really don't care about you. And NO ONE will return your call. One other person in line was there to complain about something but, I heard her say she left 6 voicemails and no one called her back. I left so, I don't know what happened but she mumbled that she's going elsewhere, especially after witnessing my treatment.

I've had some back issues that have manifested themselves in other aspects of my health for over a…read moredecade now, and with their expertise New Wave has helped to improve those issues in record time. The X-rays and insight as as to the muscle fatigue and damage that was evident my first visit was frighteningly eye opening!! Nick has been great to work with and he had an aggressive treatment plan that he recommended so that I could start feeling the improvement as soon as possible. After just a couple of weeks I was sleeping better and actually feeling rested in the morning! The craziest part was how much it has helped me with my stomach disease. With all of the improvements to my muscles and my posture, it also seems to have improved the communication between my brain and my digestive system resulting in fewer CVS attacks and shorter attacks when they do happen. I really couldn't be happier about my experience with this family owned business!!!

New Wave Chiropractic sets a new standard for Chiropractic care. They have the latest latest…read moreadvancements in care along with the incredible customer service rarely found today. They have been adjusting my family for years with outstanding results beyond our expectations. I will go there when I'm in Greenwood and I will recommend them to everyone. You owe it to your self to go to New Wave, it will be a life changing experience ..

Now that I'm 60, there are certain things that I need to do to ensure I'm able to enjoy all the…read morethings that make life good (like Yelping!). So, my doctor suggested getting some blood work to make sure everything is working like it should. I stopped in here on a Monday morning (convenient parking out front) and after going through the double entry, checked in at the front window. After signing in and showing them my insurance card, I grabbed a seat. There was only one person ahead of me and within about 10 minutes, I was taken back to one of the processing rooms. The staff was friendly and expert at doing the blood draw which isn't a big deal for me, but I can see having someone who is calm and friendly might be helpful for the folks who are squeamish about blood or needles. I got my arm wrapped with a cotton ball and a gauze and was out the door about about 2 minutes after being taken back there! Amazing! My only caution is that this lab is across the street from another lab which can be confusing, especially if your insurance only works at one of them. This is the one on the west side of the street! Review #1956

Clean, professional and little to no waiting time. Best phlebotomist in Indy! Love the friendly…read moreand compassionate care. My new go to place for lab work.