One of the bikes we bought had some issues - Wade has personally handled it, keeping up with us via…read moretext and calls. He has spoken to local bike shops (in Idaho where we live) to facilitate what's going on. Today I spoke with a rep from Specialized who said Wade reached out to them and we have a new motor being installed in our turbo levo e bike. Cannot recommend this shop and customer service enough. Will continue to buy bikes here in the future when visiting Utah. Appreciate everything this shop has done for us.

Same day tire repair on an electric bike. Very fast and friendly service. Reasonable and…read morecomparative pricing with other bike shops in the area. Would highly recommend!

When the part I needed for my electric trike was unavailable, even from the manufacturer, the…read moreknowledgeable mechanic at Bicycles Unlimited went the extra mile and found a new, unused part that had been sitting in a drawer for ten years. Amazingly, it fit perfectly!

Appreciate the knowledgeable staff, honesty and reasonable prices. As an authorized Terra Trike…read moredealership, Bicycles Unlimited is our go to store and it's worth the 3-hour drive from Nevada to Utah to receive the gold standard service they provide. The owner, Mark, is involved with the daily activities ensuring the upmost in professionalism at all levels. Highly recommend Bicycles Unlimited for all of your cycling needs.

Rapid cycling was recommended by a friend to clean up my road bike, the service team was honest…read moreabout what they thought the bike really needed, but they also worked with the budget that I could afford to do at the time to work on my bike. It was a simple replacement of an old chain, but they also do a general check to make sure the bike is safe. Took it out for a little spin and the bike rode better than before. Saving up to get a full bike check. The tool wall is a site for anyone who loves clean tool organization.

Had a derailleur break on me, they offered me multiple options for repair. Were super friendly,…read moreknowledgeable and helpful. Exceeded my expectations. Will be back but hopefully not because I broke my bike again.

Tracey was the GOAT! - she is the new owner of this bike rental establishment…read more We called the day before and reserved 2 bikes for the next day for pick up at 8:30. We were given instructions to enter the Zion gate and go to the visitors center parking lot to meet up and get the bikes. Well...the line to get into the Zion gate that day was unusually LONG...so we called her and she sent us a (map) pin to meet her back outside the gates and she was waiting for us. Tracey and her cute son unloaded the 2 bikes and gave us a lesson. (we also needed to sign waivers) Because of the kerfuffle with finding her - she said we could keep the bikes all day if we wanted (we only rented for 1/2 day) - but we assured her our delicate little bums could not handle all day on the bikes anyway... I was unaware of how this part of Zion works, but basically it is a 10 mile road that starts with a bike path, then goes to road. This city girl was quite nervous, but there is basically only shuttle busses on this road, and they wait for you to pull over before they pass you, so it isn't too scary. There are lots of places to pull over and look at the scenery or to take a hike. There are baskets and bungee cords on the bikes for your gear. The bikes get up to about 20 mph at max speed and we got used to them pretty quickly. The bikes are heavy when not moving FYI. We were also given helmets. Returning was easy, We called Tracey - she was not quite available, so she told us exactly were to lock them up and send a photo. This was one of the funnest things we did on vacation.

We had a wonderful experience, we had a family of 8 and we LOVED our e bike adventure in Zion! I…read morecalled and spoke with Tracy, she was so nice and so helpful! We picked up about e bikes, Tracy was so knowledgeable of the area and off we went! We had so much fun and would definitely recommend! Thank you so much Tracy!!

They had me at Trek Fuel EXe, the electric mountain bike they rented for our tour of the Wire Mesa…read moreLoop. They sized me and set it all up and had me test out the gears and test ride so that when we were shuttled to the trailhead we were ready to go with no adjustments. The staff at the store were cheerful, helpful, and really went beyond in my opinion. Wally, our shuttle driver was great and I'd request him in the future. We ran into him on the trail and we all stopped and he took cute pictures of us. Thanks Wally. The bikes were so great that we both want to get one. Sigh, some day. They also have bike clothes. I buy most of mine online and that can be disappointing. I got a great jersey top there. It fits! Yay! They also recommended where to get great sandwiches (Deep Creek Coffee, a block away) and wow was that a perfect recommendation. As a hardtail owner and frequent rider, my biggest worry was sub-standard rental bikes. Nope, these folks have their own service area off the main room and my bike was in perfect condition. Banging down the slickrock obstacles and feeling the bike take care of me and own the line as the rocks challenged me along the way was a flying joy. A joy that only confidence in your machine gives. Yeah, that was a ride. Beautiful, challenging, and glorious.

Super accommodating group of people with great knowledge of the bikes being provided. I had to…read morepick up my rental a day late due to travel delays and all it took was a phone for them to adjust my pick up date and time. The road bike was exactly what I needed for the riding was planning. Would strongly recommend them.

Such a great bike shop. Service was top notch and the owners even fixed a secondary bike we did…read morenot rent and loaned us an extra helmet free of charge. The ebike we did rent from there was awesome. We rented for multiple days and went all around the city. But riding up Snow Canyon was the highlight!

These bikes are basically mopeds. They Shouldn't be allowed…read moreon the bike trails. People think they are bikes. They are motor bikes. Pedal assist bikes are what you should look for if you want to exercise and feel like a bike.

The best place to get your e bike needs filled. No pressure. Great all around experience! If you…read moredon't see them for a visit. You are missing out.

The guys at Open Road Motorsports are fantastic! We researched and discussed e-bikes options and…read morefeatures, and they took a lot of time with us to explain all the different types of bikes, batteries, motors and tires, and when we did finally buy, they delivered the bikes within the hour! They provide great support and customer service! Highly recommend them for tour e-bike needs (and if you want a Vanderhall motortrike, they are the place to go as well)!

The person in the store was friendly and said he could service my bike but the wait to get it fixed…read morewas over a week.

This place is amazing! They have been so accommodating every time we've gone in. The staff is…read morefriendly, knowledgeable & do great work.