My first visit the staff was extremely friendly and helpful. I was able to get an appointment the…read moresame day for contracts. I will continue to use Visionary Eyecare.

TLDR: know what your insurance covers. They will lie/misinform you til its time to pay…read more I told them when I walked in I didn't want to pay extra for anything. I'm here for glasses and contacts and am aware there will be an OOP charge for the contacts. I was assured by three different ppl the 120 from my insurance would cover the contact exam. When I went to check out the receptionist said no, there's an extra charge for toric/astigmatism so I now owed 120 extra. They tried to cite its the insurances fault, THIS IS THEIR JOB TO KNOW THAT. I said I would wait before the exam started so I knew what I'd be paying for and they kept pushing and assuring me to just do the exam. I am disappointed at the waste of time and misinformation and attitude I was given. The blond at the front was the only one who looked up the insurance ans told me why there was a 120 charge due.

Horrible customer service. They try to take advantage of the customer by charging unnecessary bogus…read morefees and up charging on glasses. Don't go there!

What a beautiful optical office located here in the St. John's County area! Just minutes away from…read moreDurbin Pavilion. Not a far drive from home, 5 minutes from me (a big plus especially if your eyes are dilated like mine right now. lol. Thank goodness my husband came with me today). Love Dr. Diane Kapadia. Oh she is kind, thorough and personable. I felt very comfortable with her the first day I met her 14 years ago. Looking forward to picking up my new prescription sunglasses I picked out today (with the help from a nice lady). Thank you for a great appointment experience! See you next year for my eye exam. Highly recommend yes! Beautiful as you step inside. Nice and open as they just renovated. Staff are all super nice and welcoming!

On two separate occasions my appointment was canceled by St Augustine Vision center with zero…read morecontact to me, so I arrived each time unable to been seen after waiting for months. There is absolutely zero reason why anyone should patronize anyone who conducts business in this manner. This has been addressed with my insurance company to prevent others from being treated this way and the other comments on yelp seem to indicate that I am far from the only one who has been treated this way by St Augustine Vision

Waited over an hour and half for an annual eye exam. Horrible service and experience!!!…read more Sat around without any communication or courtesy to let me know what was going on. I would not recommend this place on any level. I would give no stars if I could.

The best eye doctor there ever was. Highly recommend and in all my years I've never seen a better…read moreone. I don't mind driving FROM out of town to see this man. He's the best when I had IRITIS.

Great eye care, very personable and great office experience. I highly reccomend him for your eye…read morecare.

This is a very nice place. The staff is very polite and helpful. I recommend this place to anyone…read morewho is looking for vision care.

Heading in the first time, I did realize this was a cut-rate eyeglass business, but decided to give…read morethem a try. How bad could it be? They offered a three-year optometry program which seemed like a great deal. Since the first visit, I have given this business every opportunity to provide me any level of customer service. For the past three-years, they have consistently failed. Well. To be clear, the doctors and eye exams were fantastic, really nicely done. The problem with the Durban Pavilion America's Best Contacts and Eyeglasses location is the management of the store itself. There are plenty of staff members, but none seem to have any grasp on how the day-to-day operation works, nor do, they understand the customers drive their reason for existence. Over the course of three-years, each time I visited this store, the staff members would walk around in disarray, talk with one another, and become fixated in wonderment as to how to accomplish even the simplest of tasks. As many other reviews have mentioned, you will wait an inordinate amount of time to simply collect your prescription, and pay your bill. And, while doing so, the employees here will do their very best to let you know just how little you mean to them. If the term "Section 8" were an eyeglass store, it would look just like the America's Best at Durban Pavilion. I will gladly go back to paying higher prices to simply get better customer service.

Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

As a patient here for the past 3 + years, I've really enjoyed not only the convenience of this…read morelocation, but the staff the most! My annual appointments are professional and always executed in a timely manner. I came in once (not scheduled) for professional advice about a reoccurring stye I kept getting in the same spot, and advanced eye care took me right in. I was given a price friendly eye lid cleanser to help with my stye, as well as info on where I can buy the wash + drops if I run out and cannot make it back in to get more. Ever since I started using the eyelid spray, I've not had any styes since! Before nothing was working: hot compress, wearing glasses only with no eye makeup, eye drops, etc, I tried all the self help ways I could google and nothing worked. As a dry eye, contact wearing patient, I'm always looking for helpful ways in which I can get relief. Advanced eye care always takes great care of me, and the entire staff is such a pleasure to visit with each time.

I cannot tell you how impressed I am with this practice. We just moved to the area and my wife and…read moreI had our annual eye exam this week. So many positives, I'll fail at being brief. 1 - Dr. Powers is AMAZING. He was so thorough in his exam of both mine and my wife's eyes and not only went in depth in his explanations, he also caught something important none of our previous providers ever mentioned. He is detailed and thorough, and was so patient with all of our questions. I know he was busy, but he never gave either of us the sense he had anyplace else to be. Fabulous. We've done annual exams at several practices on the east coast. All were good. Some, better than others. He is our favorite eye doctor, ever. Bar none. 2- Michelle: I don't know her exact title or role but she was in the room with us and helped with all the administration, notes and our prescriptions. Wonderful support, very helpful to him and to us. 3- Christina Toomey: This is the young lady who helped me with my eye glass prescriptions. I almost felt bad for her, because I must have looked at a dozen pairs, asked her at least as many questions about pricing and coverage, and she kindly gave her opinion and recommendations on everything I gave her. She never got annoyed or impatient. Her colleague sitting next to her, Tiffany(?) was also super helpful, and gave her opinions of which ones looked better on me. All of this, and bonus--Christina even somehow adjusted my severely bent computer glasses so now they are usable until my new pair comes in. Exceptional customer service! This was as good an experience as you might hope for in any health care setting, and they shattered our expectations. Even if they are out of network for you, Advanced Eye Care is well-worth the out of pocket cost if you have it.

Dr. Vassallo is a very professional Dr.I highly recommend the Vassallo Eye Institute and the entire…read morestaff made me feel comfortable. Thank you

From the owner: Florida Eye Specialists is North Florida's largest multi-specialty eye practice, proudly serving…read morepatients across 15 locations from Jacksonville to Fernandina Beach, St. Augustine, and Palm Coast. With over 50 years of combined experience and over 75,000 successful cataract surgeries performed, our award-winning team has been recognized as Best of Bold City Best for 9 consecutive years. We offer advanced treatments for cataracts, glaucoma, dry eye, macular degeneration, LASIK, oculoplastics, and cosmetics. As pioneers in laser-assisted cataract surgery and the first to introduce Light Adjustable Lens technology to the region, we are committed to delivering innovative, precise eye care for optimal visual outcomes.

Everyone was very friendly and helpful. Dr. HARBACH was very friendly and didn't rush anything…read more Another 5 stars for him.

This is the place to find a great eye doctor. The office has a large collection of frames to…read morechoose from for your new glasses. The staff that does the scheduling will find you an appointment at one of their locations if you need to be seen quickly. I'm going on vacation mid December and I wanted new glasses for the trip. I also wanted to use this years benefits and I only had a few weeks to get it done. After informing the scheduler this, I was scheduled at the World Golf Village location in 2 days. My new glasses were ready in less than a week. I usually go to their office on CR210 but because I was in a hurry I went to this location. Every person I have spoken to at both of their locations has always been completely professional. I could not ask or wish for a better experiance. If you need new glasses SJEA (also know by a few as the "LETTERS" eye doctors) this company should be at the top of your list.

This place is incredible, the staff is super friendly and knowledgeable. They are quick to respond…read morevia text or email. This is my go to place for contacts and glasses. The Dr. is thorough and caring. My contacts and glasses always come in a timely manner. The cost is more than Costco or places similar to that but the quality and care is unmatched. Thanks SJEA!