Very substandard and unprofessional on all levels. I was in the emergency room Saturday night 4/23/16 and released Sunday morning at 3:00 AM. The care was deplorable from the nurses to on call physician, Dr. P Penman. I was treated very unkindly and never given the appropriate treatment. My blood was drained from an artery instead of a vein and then it took four tries before they could get a vein. St Joseph Hospital is based on 4 core values - Dignity - Service - Excellence - Justice All 4 values were compromised. Very sad experience. read more

My husband injured his knee on the jetty, literally he tore his knee cap away and it was resting on his thigh, a patellar tendon rupture. He was completely incapacitated and in extreme pain. He was made to wait in the ER for 20 hours because there were no Rooms available. He went from ER to surgery. Once he got out of surgery he was placed in a room and later he was housed with a 90 year year old guy that was dying. They claimed there Was no other beds available. The next day was a nightmare. When I visited, the old guy was having difficulty and there really was no one paying attention until his daughter started screaming for a nurse when he went into distress. Mind you he also released his bowels and was laying 5 feet away. So while we got to poach in the fecal stench his daughter was repeating the Lord's Prayer very loudly, over and over... again no one seemed to be very concerned for the guy. The nurse actually brought a air freshener and open our window. Next thing they did was turn up the heat to about 80°. The food was pretty bad. My husband lost 8 pounds while he was there. The PT woman, who he does not know was very inappropriate and asked in he and his wife ever had hallway sex. My husband was confused and said "what do you mean?" She replied "It when you pass each other in the hallway and say Fuck You!" Wow, that just freakin' hilarious... he was left on a portable toilet (while in a hip cast) for 40 minutes, unable to reach the call button. After the guy died the cleaning staff took 4 hours, off and on at 11:30 at night. The entire time the staff were laughing and talking out loud so my husband could not sleep. The staff are weird and rude and inexperienced Cut rate medical services that you pay top dollar for. This hospital is no better than being in a third world country. read more

Terrible experiences both times. Had a scheduled ultrasound at the outpatient imaging, didn't get brought back to the room after over an hour of waiting. Sitting in a waiting room heightens patients anxieties and concerns. A twenty minute procedure shouldn't be an hour behind schedule. Second appointment was for the biopsy. Simple needle guided biopsy, takes maybe an hour. Scheduled it on a Thursday, had the paperwork about the procedure with the correct date mailed to me about the process. Came to check in and they say there's been a mixup in the schedule. I work in healthcare and have patients of my own that I rescheduled to be here. They tell me I missed my appointment on Tuesday earlier that week and I wasn't on the schedule. I have received mail and voicemails about my Thursday appointment and nothing that it was changed/canceled/missed etc. The communication from the scheduling dept to the drs/tech/patients is inconsistent to say the least. The assistant telling me that I missed the appointment earlier in the week doesn't help anyone's tensions. As a patient, I'm wondering why wasn't a called then if I didn't show. I'm here on the correct day that I was scheduled, took work off all day to be here, then told I need to reschedule because I didn't come on the "right" day is incredibly unprofessional. If there is an error on the hospitals end with their scheduling, admit you made a mistake and don't blame it on patients. We are usually not for here for the best reasons, and to be blamed further doesn't help. I'll be faxing my appointment date back to "prove" I'm not mixed up on the day. Seems petty but necessary. After a somewhat heated talk that I can't "just reschedule" a Doctor said he can do my biopsy and needed to find a tech. He apologized for the errors on their end and can see me today. Going on over an hour of waiting but at least it's getting taken care of. As with most life situations, if you make a mistake, apologize and correct it. Rant over. read more

It's sad I have to give it 3 stars because my husband even works here. I had the WORST birthing experience here because of the nurses. (There were a few good ones) but for the most part they were short, rude, and unattentive. One nurse even started fighting with my doctor in front of me and my family. My husband was even shocked at the quality of care I recieved. 3 stars for the good few nurses. I wish their birthing center was updated too, I felt like I was in a grandmother's home. The "jet bath tub" barely has any hot water, the jets dont work, and the water was literally trickling down while turned on. Horrible!! read more

This is the place you go to get in debt and die AND be a test dummy. I would rather fly to Africa and trust the local shaman more then this place of poor service. I hope a better hospital comes to humb read more

Expect 8 hours at the ER. Staff is good but hospital is way understaffed. Went to ER for (what I thought) was heart related. 8 hours later was done. Two days later in ER with worst virus ever. I suspect I picked up there. Another 8 hours. Any visit, put on mask, sanitize hands often, use paper towel to open bathroom door. Bring a book or knitting. read more

In terms of being a reliable and functional medical establishment, this place gets no credit. We went to the emergency room after my partner slipped on ice and broke his arm. As we waited THREE hours in the lobby with no ice, splint, or even a pillow for his arm, the receptionist was spouting out what seemed to me to be HIPPA violations of other patient's info. Very strange to me to hear so much unwarranted info. After finally acquiring what support the staff could offer (that pillow and ice combo we discussed), we were moved to a room. Where we waited. And I mean for a while. Long to short, this hospital has an inconsistent turn over rate, and a small staff. Given the circumstances geographically, one would assume the establishment could adapt to its rural setting. read more

The staff at St. Joseph's shouldn't be allowed to treat stray cats much less people. My doctor ordered an MRI through them, and because there have been problems in the past allowed me to watch as they faxed the order and received a confirmation. That has always been the beauty of fax communication, when it confirms the message that means it has been sent and received exactly as transmitted. I was I should hear back in two weeks. When there was no response after three weeks, I called St, Joseph's, got a recording. First try, second try, third try, fourth try, fifth try. After a month, I called my doctor's office. They told me St. Joseph's had once again said they never got the fax. So my doctor sent another even though it was an obvious lie. I then received a call in response to my first unanswered call to the MRI people. They don't even check their answering machine more than once a month. They told me they would put me on top of the list for scheduling an appointment. That was two months ago. I'm considering calling the local veterinarian with an MRI machine. AT least they probably don't just lie to get rid of you. I hope. St; Joseph's may be great if you stumble in off the street, but they stink as far as the basics go. Like checking their answering machine. I assume if they lie about something as easily discovered, chances are the scans they charge for may not even be yours, just an excuse to bill the hell out of your insurance. read more

Wow, apparently being the only person now waiting in the waiting room the staff clearly assume that I have gained Magical powers and become invisible. Both staff members talking shit about a pregnant lady who left before being called because these people are never on time when appointments are made. Both staff members talking all kinds of shit about the pregnant lady. This is the waiting room area of the X-ray and imaging department. St Joes~ Eureka SUCKS!. How about a little bedside manner or even a little respect... read more

We go to a hospital to get aid and support with a medical condition and a healthful, clean environment, staff who are helpful and supportive and food that is healthful are, it would seem to me, to be the bottom line of what one should expect from a hospital. St. Joseph's Hospital is far from that bottom line. My story: Operating room: anesthesiologist jabs a needle at my back over and over again, unable to insert it while I lie in fear. A man comes along, takes needle from her and sticks it in. Later I wake unable to move a muscle or speak for 2 1/2 terrifying hours. I get moved to my room and told I'm lucky to get a window room. I wake next morn and look out my window at a dull beige wall. Lucky me. Anesthesiologist comes to see me and I tell her about my 2 1/2 hours and she looks bored and says that the bed they had put me in was terrible. I tell her no bed caused what happened to me and she says, "Oh" and turns and walks out. A man comes in who says he is the Chief of Surgical Services, Dr. Parks, and sits down to talk with me. I tell him he needs to let a muralist loose on the bland wall and put planters on the top of the wall with plants growing down the wall because color and visual stimuli are important to a recovering person. On his way out he stops and gives me his card which I foolishly thought meant he wished to speak more. I am given opioids although I have tried to explain that I don't do well on them. One doesn't work so a new one is tried and then another. I feel sicker and sicker and can't eat. Two days later I wake up and vomit and vomit although I've barely eaten. I say no more opioids. The vomit splattered top blankets get replaced but the ones under me are still there when I check out after 5 days. My bed never got changed. Nothing in my room got cleaned. I ask repeatedly if someone can help me sponge bathe and brush my teeth but no one comes. Volunteers bring a thin, hot washcloth every day and that's all I have to wash my face and hands. On night 3 I ring for the nurse at 6 PM. It's shift change time so day and night nurse arrive. I say my catheter is leaking. The night nurse runs to the sink, wets a wash cloth and pours a huge amount of soap on it, heads back to me and grabs my glasses and yanks them off and I, in shock, ask what she's doing. She says, "I'm going to wash your face." I say, "No you're not" and take my glasses. Wash my face? Was I in Wonderland with Alice? My catheter is removed and a fresh paper throw is put under me. By day 4 I finally made my way to the bathroom with a walker and washed myself a little and brushed my teeth. The food is abominable. It's factory, mass made, unhealthy and cheap. When I got a sandwich and said I'd asked for whole wheat I was told that's what I had. All the bread products were doughy, cheap commercial products. When I checked out I left with a cough that has lasted for weeks. The paper work given me to get items I needed from Broadway Medical was incorrect so I didn't get what I needed and the store closed for the weekend. Days after I checked out the nurses demonstrated in front of the hospital saying they were unable to care for their patients. They need aids, they need help. The nurses are run ragged. I wrote to Dr. Parks about my stay and he did not answer my email. I never want anyone to go through my experience in that hospital. I hope no one ever has to have their back jabbed by an inept doctor. I lost 6 pounds, it's taken me weeks to recover. This hospital is inexcusably bad, dirty and unhealthy. Don't let anyone you care about go there. read more

The outpatient lab is so close and convenient but I will never come back. While I was waiting to get my second blood draw during a glucose screening test (Im 6 months pregnant) one of the lobby volunteers called security on me for reclining on the lobby sofa. She said I was asleep (I wasnt) and that I looked homeless! When I explained that I was resting (they told me to rest) while completing the 2.5 hour test she still kicked me out! Totally horrific and terrible! The staff here has always been great esp the phlebotomists. They are pleasant and accurate. But its not worth the harassment!! read more

Beautiful place, but the doctor I had was terrible. The staff was cussing outside the door and the doctor I had was on YouTube browsing the web and texting right in front of me. He confirmed what I already knew and listed antibiotics and asked which I wanted. I said you're the doctor which should I have he said "I don't care" are you serious? The nicest part of the place was the receptionist he was friendly and sweet. Thanks for making a scary time worse glad I have a hospital to depend on. Let's add one more thing, they were making fun of a patient because he wanted to shower because it made him feel better, and the nurses thought it was a joke. read more

The ER is ridiculous... The edit is completely absurd. Over 2 hours before anyone bothers to come in to the room for a 6 year old child. Walked the hall 5 empty rooms so not busy. I wish this was not the only choice in eureka read more

Went to St Joe's on 10/19 for Pre-Op registration, lab and EKG. Registration was very quick, staff friendly and personable, privacy maintained. A volunteer showed me where i needed to go for the rest of my visit. The intake nurse was great! Labs drew with skill, EKG completed. Questions answered very thoroughly, fears calmed. Actually looking forward for the surgery. read more

This is for the ALLERGY and IMMUNOTHERAPY section of St. Joseph's hospital. If you're looking for a consultation that will waste your time, cost you money even though they didn't do what was intended, a skin test, and a receptionist who repeats herself more than a parrot with a heart as cold as ice, then this is the place for you. They'll even call you back 15 minutes late, then send you on your jolly way with a nice bill and a foot in the ass. Enjoy! Thanks for another successfully integrated St. Joseph hospital where customer service is never number 1 on the list, or 10 for that matter. read more

The worst ER staff in the WORLD. I brought my 5 week old son here to be admitted to the hospital at the request of my sons pediatrician. The ER doctor - Doctor Snow - misdiagnosed my son. I told him that 4 other doctors didn't agree with his diagnosis and that I was not taking his medical advise. Dr. Snow called CPS and the Eureka PD. Talk about ego. A police stand off is just what I needed when dealing with a newborn and a health scare. He is from out of the area, it is true the ER staff are all foreign. They have no community ties and don't care about you or the next person. I Will never go back to this ER room if giving a choice. GO TO MAD RIVER ER. read more

I just spent a couple of nights at St Joseph's Hospital. I felt so lucky to have this facility nearby- they surpassed my expectations and I was referred appropriately to a bigger center after I was stabilized. The nurses and doctors I came in contact with were super helpful, friendly, and professional. I actually slept in the ICU- they keep it quiet, unlike the one I spent a night in a week later in San Francisco. I give it my top rating- all members of my family have had services performed there and three members had life-saving procedures and feel our lives were saved by this hospital. read more

As you can see, St Joe's gets some great reviews and some awful ones. Your care, especially in the ER, seems to depend on who is working at the time you visit. Care is very inconsistent, luck of the draw. Watch out for the billing department. If you don't pay the balance your insurance doesn't cover in about a month, they will sick a nasty collection agency on you. read more

The birth center is a joke. Avoid at all costs! Doctors are either over-worked or simply don't care. Different nurses every day/shift and none seem to be able to read your chart before sticking their foot in their mouth and contradicting each other... "i hear youre going home today"..."you absolutely cannot leave"... "you will need to speak to the Dr, he will be here sometime between 10 and 6"... "Dr has already gone home for the day, youll have to wait until tomorrow"..."why are you torturing yourself by not taking pain meds for contractions?". Then after 7 days of confusion and run-around, "we cannot discuss that option with you because this is a Catholic hospital". The food is inedible & unhealthy and if you mention organic they practically laugh at you. Complain and they tell you that you are allowed to bring your own cooler of food. I checked myself out on a Sunday evening and was given an Rx and told it was very important. When i called an hour later to ask what I should do since all pharmacies were closed on Sunday evening, I was told "sorry, you are no longer a patient here.". Thanks for nothing, St Joke's. Mad River Hospital's Trillium Birth Center is a 5 star resort compared to this dump. read more

St Joseph Hospital - Pretty much. - Hospitals Near Me - Eureka, California

Our daughter went there and waited over 6 hours to be seen, only to be told she was fine, received nothing but a pain reliever, no exam, but a $2000.00 bill. Several attempts to rectify the situation with no returned phone calls and extremely disorganized staff. The paperwork she sent in was LOST. There has been no explanation of why the bill was this much upon asking over and over again. This is a perfect example of what is wrong with health care. Extremely disorganized and in no way are they considering patient health the first priority. We had our daughter seen at a local doctor after that experience and discovered extreme swelling of the tonsils and an immediate tonsillectomy. None of this was diagnosed at St Jo's. read more

Wonderful nursing staff and medical team. They truly care and provide compassionate and competent care

The emergency room was terrible. I was misdiagnosed, prescribed the wrong medication, treated condescendingly, and socked with a $900 bill. I had to go to my regular doctor days later to get it right. Other than the fact that they were open, they did zilch. I am debating calling my attorney. read more

Very pleased with level of care. Got here at 7:00 and done by 9:30. I think I was lucky because it was not busy. X-ray tech was wonderful as well as the entire staff. It seems as though they really care about patients. I'm glad to say my injury is not as bad as it feels. Stay off my knee and rest. Yeah right. read more

Sat in the emergency room with a broken wrist waiting to be looked at for 6-7 hours. Absolutely shameful to call this place caring in the slightest. Please avoid this place at all costs if possible. read more

had knee replacement in March 2017, I did not have a good hospital stay, but then in April of 2018 I had my other knee done and had a fantastic stay at the hospital. After the 2017 surgery I spoke with Human Resources department at the hospital and shared my experience so they could improve their practice. Was not expecting a whole lot of change when I went in 2018 but guess what...an amazing difference in my stay, so much better. Don't be afraid to voice your opinion, in a positive way so the hospital can make improvements in their procedures. if you are going to write a bad review, give them a chance to hear you out and make changes. read more

My Son was taken to the emergency at Saint Joseph. I can not believe how he was treated. He came in with a bloody face and all his teeth messed up. He had passed out because he hadnt gotten his meds. All they did was stick him in a room bleeding and hurting turn the lights out. Then he called a nurse she was trying to clean him up and he said she was hurting him. She got mad threw the cleaning pad at him and left. He laid there for 3 hours they didn't even know if he had a heart attack or a stroke. They finally did an MRI or CT but didnt find anything. A friend cleaned him up and he asked about his teeth. All they could say is we don't do teeth. Go find a doctor and a dentist and they can help you. They had no clue what happen. We finally got him to our house clear over here in Douglas City and got him to a doctor and a dentist. It would of been nice if they would of helped him. I wouldn't even take my worst enemy to them. read more

I have had billing problems two times from this hospital. Both times they were in the wrong but it took over six months to clear up the problem. I would avoid doing any business with them if at all p ossible. read more

I went here for kidney stone surgery. They did the admission ok but then I sat in the bed waiting to be taken to the OR. I waited for 45 minutes, then pushed the nurses button. Nothing. I waited 15 more minutes, then start yelling "Hey! Is anyone there?" Nothing. Then I called the front desk downstairs on my cell phone and told the operator my problem and finally some nurses came into my room and explained that my doctor had gotten held up. Then that guy-- what an arrogant ass! Avoid Robin Zagone at all costs! I later found out I didn't even NEED the surgery. He'd misdiagnosed me! I paid thousands! Then my friend went in for spinal surgery and things went well, but when i went to visit her at the acute rehab center just down the road in the old hospital, the front doors were locked and no one was able to tell me how to get in until I called my friend's room and her nurse had someone tell me how to get in! I had waited outside in the freezing rain for almost half and hour! This is NOT a way to run a hospital!! read more

I brought my elderly grandfather into the emergency room because he was having severe issues breathing. Mind you he's had a 5 way bypass and cancer in the previous years, and recently diagnosed with dementia as of 2 years ago. I expressed to the woman at the front that he could barely catch his breath nor even walk in the building due to being out of breath, they didn't seem concerned and told us to wait our turn. Ok, totally fine we can wait not a problem in any way. 4 hours later during which my grandfather struggled to breath the ENTIRE time to the point where other patients actually expressed their concern for him to the front desk. Once again we were wrote off, and I never once complained. We finally were sent back to a freezing cold waiting room where we waited for another 2 hours. At this point my grandfather is impatient and scared due to his dementia. When nurses finally came in they told us we were going to have to go BACK OUT to the waiting room where I finally said absolutely not. There's something seriously wrong, she agreed and said they would set up a chest X-ray. Long story short he was admitted and his heart was failing! They kept us in the ER for the night which was miserable my grandfather is completely restroom incompetent and I was the one that had to change his diaper and clothes! We finally get a room the next day and majority of nurses yelled at my grandfather and talked so loudly in his face he was terrified. The next night was the worst I had found out the nurses were giving my 81 year old grandfather and entire vile of adavan for no reason except they didn't want to deal with him. I finally asked a nurse why he looked so out of it and she told me they had been giving it to him and it was never once discussed with me. I never left the room after this unless absolutely necessary. Fast forward to 10 that evening My grandfather was out of diapers and I needed to grab some out of the car. I requested a nurse to sit with him (mind you he was completely passed out sleeping) I specifically instructed the charge nurse and my nurse to not give him anything at all while I was gone. I timed myself- 11 minutes, when I got back they had dosed him again! I specifically instructed them not too. At that point I was absolutely disgusted and completely upset. Your staff needs a significant amount of training when dealing with elderly people, and especially ones suffering from dementia. There was only one nurse who didn't scare my grandfather, and he absolutely loved her. She talked calmly and quietly and he even would joke around with her. I had to ask someone to help me bath him 3 days in which I once again had to do. It was a terrible experience really. I absolutely do not recommend this hospital to anyone suffering from dementia/Alzheimer's. read more

I vowed never to return when the nurse slapped my son's arm away from pressing on the soap dispenser, we had been there for hours, my son was very ill, 6 years old and has autism, nothing was offered for distraction at any point, coloring book, stuffed toy, nothing. To top it off the Nurse lied and made up a story claiming I wasn't controlling my son and it was a safety issue. She fabricated lies to defend her actions, assaulting my child because she was frustrated with his behavior. Had the nerve to intimidate me with security who stood over me provoking me and then called CWS on me claiming I refused to provide necessary medical care for my child when we chose to get care from Mad River instead. The doctor was not much help either, not intervening at all and siding with the witch nurse Holly when I complained to HR. This is not the first time I had a bad experience with this hospital! All my friends and family are aware that I will never return over my dead body. The only way someone could make me go is if I was unable to give consent, was unconscious struck by a car across the street. I would give negative 1 million stars if it was an option. Go to Saint Joe's if you want to be treated like garbage, and receive substandard care. read more

The worst possible place you can come to, I brought my partner here after he an overdose during a really dark bipolar episode, they took him away from me and left him alone in room for hours which didn't help him in his current mental state. There was only one doctor on duty, the staff did not pay any care to my partner, if you need help do not come here. The doctor was just walking around and sitting in his office and did not come see or help my partner even though I kept asking him and the staff. Lesson learned, I will never bring him here for help. Shame on the staff and doctor for not paying attention to patients who are paying them huge loads of money for their services. I am absolutely disgusted by how they treated him, and I will make sure more people are aware of the kind of people who work here and hope that more people realize how terrible this hospital is. I spent the entire day comforting him and trying to relieve the anxiety he had that was caused by leaving him alone without help. read more

I see why the hospital has such low reviews and it's talked so bad about. I went to the er and waited 4 hours to be seen the waiting room filled up twice before I was called, I was told by a worker I was lucky I didn't have to wait that long it normally takes 8-12 hours. I was told I was going into emergency surgery, it didn't happen for another 6 hours because no one was there to schedule me in for 2 hours and the surgeon ended up doing it herself at 3 am. My surgeon was super nice would come check on me every day and said if I needed anything and my nurses weren't listening to me to call her at home which of course never happened I would just get told it's against dr orders. One nurse Kathy was the worst I asked her for pain meds she returned 30min later to check my vitals I was sweating and cursing at my mom in pain and Kathy asked if I sweat a lot at home and just stared until I yelled I was in pain. My surgeon requested I get a recliner since I was up and walking a lot Kathy told me they only have one recliner and I couldn't have it because someone else's husband sits in it when he visits. I stayed a week to make sure I didn't get an infection after surgery on day 6 a student nurse from CR asked me when I last showered and got my sheets changed and I never had, I was never offered or told I could shower until she offered. A month after surgery my belly button started leaking and I called like my surgeon said to if I had problems outside the hospital. Reception asked if I wanted to leave a message and loudly sighed when I said yes and connected me to the wrong office. I tried to go to the clinic but was told my surgeon had the day off and was suggested the er. I went to urgent care instead they made sure it was ok first that they saw me didn't want to interfere with anything the hospital wasn't ok with. 6hours later an operator called to check in with me from the hospital, when I told her what urgent care diagnosed me with she just said "sounds like you got it all figured out and don't need us" then hung up read more

My daughter (who is 3) split her lip open 9/18, we arrived at maybe 11 am and the ER was pretty busy. They were polite at the counter as we got checked in, we sat down, they gave her a wrist band. We were called back to talk about what happened and told us to wait back out in the waiting room. We did.. for 3 hours. When we were called back they had us in a room that was shared with another man. We were back there another 3 hours as the doctors and nurses came in and out with random questions, the tape they stuck to her lip took 5 mins to apply. Maybe less. Gave us paperwork and we left. 9/19 had to go back because the tape fell off. Checked in, only one person in the waiting room. We sat there for 1 and a half hours. I gave the wrist band back and said we were checking out. I will never go back to that hospital. Reapplying the glue and tape would take 5 mins or less. read more

I went last night for what I thought was a burst appendix and they made me wait three hours. Only to tell me I had people in front of me so it would be an additional 6 hours. I'm not sure what's wrong with me, cause I ended up leaving. I have a 1 year old and no babysitter options. I can't wait inside a filthy hospital all night. read more

This place is dirty. There are sick people here and have to deal with dirty floors, windows, etc. We, the families that have to be here in the waiting area, the bathrooms are gross. 5th floor ICU room is nasty, still with the garbage on the floor from yesterday, no toilet paper and yes, gross. Communication between staff needs a lot of work. Very happy with the doc though read more

I sat in the waiting room and bled through 8 tampons in a little over 3 hours when the normal is about 1 ever 2-3 hours. I then went into an OB/GYN room and was told a specialist would see me. A regualr doctor came in i told her what was happening and told her NO over the counter medicine works, she poked my stomach really hard over and over, put """fluids""" in my arm after taking my blood then came back 3 hours later with a perscrption for ibeproufen...... which i had clerly explained didnt fucking help. While i was in the room for the 3 hours i bled through TEN fucking tampons and got it all over the bed and the gown. and she still didnt take this seriously. Never going there again unless i am dying. I feel like i got hit by a truck and am mad i sat there for close to 7 hours. GO to mad river or open door read more

E.R. HORRIBLE WAIT TIME. Grampa was in pain. Took 2.5 hours . Ridiculous. Something needs to change. Many angry people there waiting also. Hire more staff and make more room. Wow, get a clue. read more

Overnight surgery. All pretty good except three things to be aware of: most importantly discharge is awful. They need to get more organized with this. When you have been cleared to leave it should not the take three hours to discharge. Food is terrible. They should be using less processed cafeteria style food with their new fancy upgrades all over. Recommend having a loved one bring healthy food to you if it is important to you and if you are not on a restricted diet. Lastly the nurses buttons on the bed look like they work but they do not. That seems ridiculous. So used three times and wait 45 minutes. Had to go to nurses station. The they informed us of this issue and why no attention. read more

If I could give 0 I would - this is for the ER department- went there Friday at 12:30 am for abdominal pain. Was seen at 2:30 am by dr and not given any medicine except one dose of Zofran. The nurses put you in a room, shut the curtain and never come back. Didn't get a CT scan until 6 am and then waited until 8 am to be told I had diverticulitis. This was only after I dragged myself out to nurses station and started complaining. My husband went out to nurses several times and found a group of them watching tv. I will say the male nurse who came on in morning shift was very kind as was CT tech. I sincerely am afraid to go back to this hospital. I have cancer so chances of needing them are good but what a disaster. I thought nurses were supposed to help people. On the good side, infusion center here is great and so is oncology. One of the greatest nurses I've ever seen is Cindy at infusion center. read more

Are you kidding me?? End of life care non existent.. Nursing staff are temporary recruits from across the country... What happened to serious hiring of Local people... Disrespect for Patient rights TOP my list of complaints!!! Try asking your nurse where she or he is from!!!!! New York.. here another two days then home for christmas... and I mean NOT coming back..This type of nursing DOESN'T work!!!!! These people are NOT invested in the community they are serving... and YES, nursing is a SERVICE,,, When you get off the elevator on the 3rd floor.. (new wing)... Sign says.. QUIET... healing in progress.. The staff MUST NOT READ!!!!!!! Pissed... seriously... if family member is not all night with patient I would FEAR for there quality of care!!!@! read more