There is no ER, and St Joseph's Hospital only has a few inpatient care things now. Do not go there for emergency care. This is only to save you time and effort. If you need an ER, you need to find an alternative. St Joe's was my favorite family hospital years ago, but it no longer exists as it once was. I am entering a rating, but only to get this posted. It may not otherwise be clear that it is not an emergency medicine facility. I am not affiliated with any hospital, just a concerned citizen, and my information is limited, so any comments and corrections are welcome! read more

This is just for the Patient Advocate Nancy and the Respiratory Therapist who was on duty the night shift 8/8-8/9/19. I was in kidney failure and was rushed to ICU because of a cardiac event during the night. I was pretty out of it. At 2:50am, I saw the clock and my BP, which was 30/10. I was having trouble breathing. I was BEGGING anyone to call my hubby to come to me. I told them I knew I was dying. They outright refused. My house is about 3 miles away! They said that they wouldn't because "he had to get up for work tomorrow." I was thinking ..no, he will be making my funeral arrangements. I had an out of body experience for a short time, but refused to tell any of them. Of course my hubby was extremely upset when he went to the regular room I was in where he left me the night before and I wasn't there! He had told the nurse at the desk before he left to not hesitate to call him if I happened to ask for him or my status changed! He didn't do too much as he rushed up to my side at ICU to see me. I called Nancy the Patient Advocate, about August 28th to report this. She said she would check into it and get back to me September 5th, after the holiday. Gave me her number. I have called her numerous times. Voice says not available at this time. Obviously she isn't answering my calls as she knows my number. I got my medical records from the stay. The nurses notes from that night are missing and it took 45 days for me to get them. Kinda suspicious I think!!! read more

For mental health Psychiatrist Tammy was condenscensing as a professional. Didn't seem prepared despite having a thorough intake. Treating clients in mental health should not feel like an interrogation. She made me very uncomfortable and implied I wasn't doing enough to better my condition, without knowing or asking what I have been doing and how I have been improving. I felt insulted amd talked down to. read more

So i went to this hospital yesterday to get two more stints. Doctor Patrick koller did a great job did the surgery ahead of time .He always let me know what was going on.Hes a TOP Doctor in his profession.The nuses were the best of all the rest.They always let me know what was going on.Ester was a delight to talk to and was a pleasure to deal with.The nurses and staff were great to deal with too.My Nurse Caitlyn was awesome she was easy to deal with.Also if i worked for another hospital i would try to steal her thats how good she is.The whole staff was a delight to deal with.TOP NOTCH HOSPITAL IS ST PAUL MN read more

Hospital visits shouldn't be a stopwatch-monitoring exercise in efficiency. These doctors are not there to get you in and out like Caribou Coffee. Life and death situations like these healthcare professionals encounter daily require methodical routine and anal attention to details. Anything else results in litigation. My father was in there for cardiac issues, and the staff assigned to him were personable, concerned and genuinely friendly. His primary healthcare professional, Myrna, (what a peach! Maganda) was the best hospital staff I've ever encountered, in terms of personability, genuine concern, and caregiver ability, and scores a 10 out of 10 imho. Sure we didn't get released precisely when they predicted, but we had a world-class experience at St Joe's! Their parking ramp validation didn't work however and I had to actually pay for parking!!! read more

Please, please, please!! If you or your loved one plans on any type of hospital procedure/stay/anything - *****DO NOT USE ST. JOSEPH'S HOSPITAL ****** for any reason! My mother went in for heart valve replacement - which went well - and ended up with an unexplained COMPOUND FRACTURE of her leg. We still don't know how it happened. They told us a couple of different stories, none of which made any sense. Shortly after her COMPOUND FRACTURE, they jammed some pills down her throat, she aspirated, and died a few days later. The Russian nurse on the recovery floor is exceptionally bad. Another nurse just kept telling us how tired she was. That may have explained why my mom had to wait for 30 minutes after pressing the call button most times. We've spoken with a few attorneys that haven't wanted the case because of my moms age(86). I guess they just want the easy cases. This still seems like a slam dunk wrongful death case to me. Any solid attorneys out there feel free to respond. F St. Joseph's hospital *****DON'T SUPPORT ST JOSEPH'S HOSPITAL *** F St. Joseph's hospital read more

I went to the ER for severe pain after surgery. My insurance wouldn't pay for my medication, so I needed relief & fast. They were awesome. So far all I know of this hospital is the ER, but they treated me like a queen. I definitely recommend! read more

I was just at St Joseph's, this past Friday. It was unscheduled and my primary surgeon was able to have his associate put me on their surgery schedule. I needed surgery quickly. I was apprehensive, but then pleasantly surprised when I arrived. The hospital was so nice, so clean. The nursing staff was fabulous, so professional, great communication, so caring. I would certainly return again. I felt lucky to have such caring nurses, especially Chris M & Paz, they were wonderful. Everyone was wonderful. Of course these are difficult times, while in the midst of a pandemic, I felt safe and well taken care of. read more

Transferred in from Woodwins Hosptial for procedure. No Follow up , no answers. The only Saving grace was CNA Patrick. If we had a choice Woodwins. read more

The worst hospital for mental health. Never even examined or spoke with my son, yet charged him $600 for visit. Did not even discount it after complaints. Really sad. Dont bring your loved ones here for help. read more

It's odd to write a review of a hospital, but having delivered 3 babies here and visited the Outpatient Lab a few times, I dig this place hard-core. My last trip to the Outpatient Lab was to get some blood drawn on my 9-month-old babe. I had my other two kiddies in tow. The staff was super-cool to all the wee ones (I don't always get a great reception toting those rascals around). We had to come back again and the staff was once again awesome, chatting up the older girls and giving them stickers and blowing up gloves into balloons. HILARIOUS! It was a great experience considering the circumstances. read more

I have worked here for about 4 years. In that time I have seen things gradually get run down. The lobby furniture is filthy, I waited for a relative to finish surgery and the furniture up there is filthy. Big stains on most of the chairs. I asked the volunteer why things were so dirty and she shrugged. They don't know either. Probably afraid to ask. The parking ramp is in shambles! Don't even try to park there. From what I have experienced so far: the merger with Fairview was a huge mistake. Funds are frozen for any improvements it seems. The volunteers no longer have any fun events. They are working for FREE and it is not appreciated. I was present one time when the volunteer was trying to calm a family member down. They got a huge stain on the back of their pants... from a filthy chair! She called down and tried to get housekeeping to come up and remove the chair. NO results. I'm done here. As soon as I have another job lined up, I'm gone! read more

First time going to St. Joseph's and as far as hospitals go, I liked it. It is easy to get to, parking is abundant, and the employees were helpful and friendly. I, thankfully, was just visiting someone and hopefully, will never have to be a patient here, but if things change, I will update my review when I have more to say. read more

I went to the emergency room around 1:30 a.m. on Sunday morning with pain from shingles. The place seemed kind of threadbare in places. I felt like I had back pain but in reality it was just pain from the shingles. What I really needed was a strong pain med and they gave me an ibuprofen tablet which I could have gotten from my medicine cabinet. They also gave me an EKG which in hindsight was unnecessary but they do that to rule out heart issues. Bottom line: they didn't seem overly knowledgeable about shingles and the whole visit probably cost at least $1000. Luckily I have insurance. read more

I am very pleased with my last outcome dealing with my heart attack. All the staff from the officer to get me into admissions to the nurse helping me fill out the discharge papers. I went from ER to operating room before completing the paperwork. After the short prep time, a stint was insert to clear the blockage and I know that it didn't take long for that and it didn't feel like a block of ice. I stayed awake for the procedure also. As the stint was being enlarged, I could feel the horrific pain subsiding. What a blessing. The staff throughout the hospital kept great care of me, checking on me, even the as I was being released, just to make sure I didn't have an issue. I would come here for the same procedure I there was ever a need. Of course they have such a large file on me from kidney stones (yearly) to radiology, they know me by name in many departments. read more

If you love mazes here you go. Lets say it's better to be a patient than a visitor here. Hell, it could be a new theme bar, like Donny Dirks. Major construction going on, and it needed it. Got here at 4:30 AM, and by the time I got to pre-op for kidney stone removal, I didn't know what building I was in. The new building on 10th st.( seems to specialize in renal) is beautiful. A comfortable area inside and out for waiting. I've been having the luck of the Irish with hospital experiences. The care I got was perfect (no pain after), and I was out before I hit the OR. The staff had the nicest, caring, and competent people. The absolute nicest always seem to be on the night shift. I was here exactly 20 years ago for the birth of my son, and it was awful, complete with nurse Ratchet, and my dr. that couldn't be bothered showing up because she wasn't on call. But personnel, and obviously hospitals change so I'll use my brain and just rate in this century. Just glad to be yelping again. read more

I arrived at this ER (today) at about 4pm with severe kidney pain. They triaged me & then proceeded to have me sit in the waiting room for over 4 hours! And for over half that time, nobody I mean NOBODY got called back. So here I sat in HORRIBLE pain for 4.5 hours. The clerks turned on some game on tv for their enjoyment. Nobody wanted to watch hockey except them. I finally got called back by this time it's 9-ish. The rooming lady takes me to the tiny room & hands me a gown, gives me the call button and leaves. I lay there for what feels like decades (more like 15 minutes) the doctor comes in 'dr grime'. I tell him my story. He listens. Then the nurse comes in, doesn't wash her hands (ew) takes my blood/iv, takes OFF her gloves, and handles my (used but shut) pee cup and blood tubes without gloves (triple ew). Then uses a foam type sanitizer (which even I know doesn't actually kill germs). Then she leaves me and I don't see her EVER again! (No, I'm not kidding) I repeatedly pushed the call button because I was thirsty & in pain. Random people would come it & tell me they'll 'tell my nurse' which never gets ANYTHING accomplished bc she's no where to be found. I have a ct scan then the doctor comes it & tells me to see a urologist & I said if I had a problem, wouldn't it start longer than a week ago? He told me to see a urologist & he won't give me antibiotics. By now it's midnight & I'm still in a HUGE amount of pain, dying of thirst and exactly where i started except exhausted and exposed to countless other infections while in the waiting room for 4+ hours. Overall I'd honestly suggest you go the extra 7 blocks to regions. At least they're kind/effective and the waits the same. read more

My Mother received the worst care possible there. They took out the IV and left it out for over 24 hours and she was in a state where she could not eat or drink. Nothing like adding dehydration issues to my 90 year old mothers issues we were there for in the first place. Never did get a diagnosis after 6 days. Not well run and no communication between staff. Horrible place to go. Kept her as observation instead of inpatient yet did active care and ran up a huge bill. Very unethical! Very unsanitary too, did not clean out the commode until i pointed it out the next day. Nasty, how are they keeping there licensure. read more

Stopped by for X-Rays after our car was t boned by a drunk driver good times very nice staff.

Ok, sure its hospital food. But its good hospital food. They have a great variety of foods, such as a salad bar, ala carte brkfst, soups, and daily specials. Its affordable too. The other great plus about the cafe is that it is open, and quiet. I am a student and I need my WIFI, and quiet when I study. When you add that to the reasonable pricing of the food, its a perfect place to sit back and feed my face and my brain..... read more

The laboratory should not be allowed to function as a health care institution. They have tested my mothers HGH blood every week and consistently were approximately .3 points lower than when checked at Fairview hospital. The last time was yesterday when they sent a critical message that her HGH tested at 5.1 which is a critical level. After rushing her to the hospital this morning Fairview hospital tested her and her HGH was 7.1. The stress her family was put through because of the incompetence of this lab makes me wonder how many other tests are falsely reported. Hopefully there is a state agency to eliminate this level of incompetence and they check on this lab. read more

Absolutely terrible. I brought someone here to the emergency room at 230 in the morning and there was literally one person ahead of us. The person with me was profusely bleeding from their mouth and was passing out from a mixture of pain and blood in their mouth. After watching employees walk around gossiping for two hours we finally were admitted into an exam room in which we were essentially forgotten about for another hour. I could hardly believe this was the hospital service, especially of the emergency room. I would never go here again no matter how severe, I rather lay dying in my home. read more

Very professional and friendly are the Doctors and the nursing staff. From the time to check in to check out they have thought of all the experience and have made it stress free and seamless. Felt very comfortable through the surgery and post care. read more

I practically lived at St. Joseph's Hospital last spring, through the fall. I was there a total of eleven weeks, both in-patient and out-patient. I was treated well. The nurses and doctors were great. Food was excellent (especially desserts). Felt completely safe and protected. The staff gave me tools for coping and going on with my life. I am blessed to have worked with them. read more

I was actually told by one of the doctors I was as wide as I once tall, the nurse was rude, the tech was rude, it was the most insulting and demeaning experience at a hospital I have ever had! It's so strange that all these reviews on Yelp are positive ones but when you Google reviews St Paul St Joseph Hospital... They get two and a half out of five stars. This Yelp is a complete contradiction. Don't believe me? Google it yourself. read more

I'm giving this place 1 star, only because negative stars are not available. A relative has been in this facility for over 2 weeks, with no diagnosis made. Countless MRI's have been done, labs run and the MD's are clueless. MRI's have been scheduled and then not completed because pre-test orders were not followed, tests have been ordered and then not done because the person drawing fluids did not think that it was warranted. I would not take anyone to this "hospital" if it was the last one on earth. Our experience here is at least a -15 on a 10 scale read more

I came to the ER at St. Josephs on an early Saturday morning. I had tripped at my boyfriends house on the way to the bathroom at about 230 AM(not drunk). My boyfriend rushed me to the ER because two of my teeth were knocked inward and I was bleeding profusely. We walked in to an empty waiting room. The receptionist was quick to check me in but did not get any medical insurence information which my boyfriend was willing to give. She 'checked me in' but we were in the waiting room for what seemed about 3 hours. The employees all had time to stop and talk to each other, gossiping and whatnot. My boyfriend was furious, he had to keep me laid out on himself so I didn't pass out and hit my head again. I didn't stop bleeding, I was in and out of consciousness from pain and bleeding. Finally we got checked in with a nurse who finally gave me gauze for my mouth instead of the blood drenched towel I had. I was in so much pain I couldn't stand it. I honestly wish I would have had a bottle of something to deal with the pain myself because even after entering an ER room it took them 2 more hours to give me an IV with pain meds, the nurse exploded my vain and simply said 'you'll still get some of that.' I'm a 5'4" 120 pound girl and they decided to give me another pain med shot which in turn make me start throwing up a lot. They then gave me a disolvable pill for the nausea...which I just threw up. It took them until 8 AM to stitch my bleeding lip, and the communication between the two nurses and doctor helping me was nonexistent. They had to keep coming in the room to ask me if someone came through with my check out stuff, which was missing phone numbers I needed for the oral surgeon who would need to fix my teeth. I honestly could not believe it took them so long to get the bleeding under control, as well as the pain. I understand that there were probably other patients but they seemed extremely understaffed. The nurses talked about me like I wasn't in the room listening to them, and the doctor was not comforting at all and wasn't gentle with my new wounds at all. It was already a very traumatic experience without having the ER visit. I hate speaking negatively about institutions but I'm deeply disappointed at how I was handled that night. read more

I was at st.joesph for a psych hold which is supposed to be 72 hours at least. I spent less than 24 hours there before a nurse had me discharged. She said I was taking up space for someone who actually needed to be there those were her exact words. She was so rude she wouldn't even let me finish 1 sentence without interrupting me with "so?" then when I told her reasons why I was so depressed she said those aren't reasons to be depressed. I had gotten bad news from neck surgeon the previous day, my now ex best friend had attempted suicide again, I was feeling overwhelmed with school and life. I was there because I was planning to kill myself before I was forced to go to the hospital. She then kept comparing me to her 1 armed son who she kept insisting had it worse than me but he wasn't depressed. Good for him I'm not the same as him. She kept saying you can't threaten suicide every time you have a bad day. It had actually been a horrible day as well as a horrible month. Then she said when do you want to leave after a no more than 30 minute talk where she did 99% of the talking and invalidating me multiple times. Then she went to the Doctor right after and had me discharged. I went home feeling so invalidated, depressed, angry, and alone. I ended up more suicidal than when I went in. I knew I wasn't ready to leave but I couldn't be there. I considered going back to the ER because I was scared for my safety. But after that experience at st.joseph I was too scared to go back because I didn't want to take up space for someone who really needed to be there. I felt like a waste of space at that point. DON'T GO TO THIS PSYCH WARD!!!! If you need a psych stay go anywhere but here. I have never been treated so horribly in a psych ward and I have been to many different ones in Minnesota. read more

I have yet to visit St. Joseph's, but have had relatives in for care: my late grandfather years ago for a heart attack, my late great aunt for a brain aneurysm, and now my grandmother for a stroke just this past Tuesday. Though I did not speak to the neurologist and neurointerventional radiologist, I could tell my mother was reassured that everything would work out. They ended up doing a procedure similar to an angioplasty to remove the klot and a couple days later, my grandmother is gaining back function and is anxious to start therapy and return back to Serenity Assisted Living (see my review.) Thank you St. Joseph's for saving my grandmother's life as I know you guys specialize in strokes among other things. read more

I have never in my life had such bad care!!!! My Mother-In-Law was admitted with anxiety/panic attacks which would present itself in many ways one as chest pain. We have been dealing with this for about four months and ruled out her as having a heart attack. No one on that 4th floor cardiology department would listen to us. Even though they could see her records and they knew how many times we had come to an ER for this very same issue and had been released after tests to show no heart problem they insisted on doing an angiogram. We did not want an angiogram done because she is severely allergic to the contrasting dye they use but they would not let up with the insistence of ruling out a heart problem. Of course she broke out and they seemed surprised how bad of a reaction she had. They did decide her pain was due to an anxiety issue so they proceeded to up and change her anti depressants and add benedryl and morphine to the mixture. Of course this woman hallucinated an attack from a male nurse she was totally out of it. Instead of recommending her to a psych unit for Geriatrics patients they put a one-to-one person in her room which is part of her behavior problem and anxiety as she is afraid to be alone. A one-to-one person did not solve anything it just reinforced her need for people around her and kept her from being a problem patient for the nurses and doctors. It did not solve her mental instability of which we brought her in for in the first place. They did say a Psych unit at Bethesda would call us and set up an appointment to meet with her but that was two weeks ago and we have still not heard from them. Against our wishes to get this woman the help she needed, St Joe's discharged her because there was nothing physically wrong with her so we had to take her home. ON the ride home she was already crying and insisting she did not want to be alone. She was home one day and we had to take her into the ER once again because of crying, chest pain, anxiety. We went to United hospital ER and finally a doc. there took us seriously. She has been admitted to a Geriatric Psych Unit and hopefully we can get some answers which I totally attribute to all the meds they put her on and switched and upped the dosages because no one knew what to do with her or they didn't even want to try is more like it. While she was there we came to visit and she is walking down the hall with an open gown so her whole backside was exposed! Where is patient dignity with this hospital. This also happened to my father when he was at St Joe's a few years earlier. I guess nothing has changed in years. I am done with this hospital and it has been our hospital go to for many years but they have certainly slipped in the care business. read more

Do not go here the doctor and nurse acted like they got there degrees out of a cracker jack box they judged me there was blood on the floor I couldn't believe it the doctor spent a total of like 5 minutes with me and acted like he was mentally retarded read more

I used the ER at St Joseph's a few months ago while having seizures/spasms caused by a serious surgical complication caused at another hospital. The ER staff were prompt, intelligent and did not have any agenda other than helping me. They treated me efficiently and let me go home. They did not recommend unnecessary testing, they did not suggest I stay for "monitoring". In short, St Joseph's ER treated me as a patient, not a potentially huge insurance claim. read more

Sad to say this hospital is not going to be in my future. I had my father admitted here for artery blockage and the staff we were dealing with seems to lack knowledge of whats going on. I asked a question nicely to see when his ultrasound is going to be and what they said to me " I don't know, why don't you go find out for yourself " was plain unprofessional. I feel like I'm dealing with rebellious teenagers. But to conclude my review my father has now been discharge because they said they would not fix him (put a stent in him) don't know why....? Also my brother's friend's dad passed away there. His friend supposedly kept asking the nurse and assistant at the moment his dad was about to have a heart attack why his dad kept acting different later to find out he had a heart attack (decease). You decide your families fate. Time to try a hospital that cares. read more

I went into the ER this past week and was met by a rude triage nurse who told me my blood pressure was sky high because I was "scared." I sat in the waiting area for over 2 hours before I was called back to a room. Lucy Palomino, seemed incompetent as a doctor. She kept saying things like, "I'm just an ER doctor, I don't know..."you'll have to make an appointment with your doctor." I was given 1/4 of a bag of normal saline and Zofran (which I later learned at my discharge consult). So much for patient education, just put meds into my body that I did not consent to. I'd like to talk with someone about this. The doctor kept running in and out of my room as they were short staffed and then I wouldn't see anyone for an hour or more. I finally put my call light on after 7 hours at St. Joes to let someone know that if they did not discharge me, I would pull the IV myself. I have now learned that my ER bill was over $2800 with no diagnosis or relief from my symptoms. I will never recommend this hospital to my friends or my family. Your customer service is awful. Your employees are incompetent in the ER. You overcharge for your Services and there was ZERO follow up after my visit. Nice work St. Joes. read more

My name is Bonnie Creighton. I'm 69 years old and retired two years ago after 41 years of practice as a Registered Nurse so I know something about hospitals and health care from the inside as well. On 3/5/2014 I got up and went about my usual morning activities and was sitting at my computer desk when suddenly I began having that uncomfortable sensation of "I'm going to pass out here!" Absolutely no other symptoms. It happened 3-4 times at 10-15 minute intervals and I did not lose consciousness. You're going to call me a "fool", and it's ok because I've already branded myself that way, but as a Nurse we tend to go into an "assessment-documentation" mode when it comes to our own health issues, especially since I've never in my entire life been told I have any heart problem at all. So document, I did. For the next four hours. The episodes kept coming, then an added feature I can only describe as if someone had injected fire into my veins and it flashed through my body from head to toe. Then I knew....this is serious. Fortunately for me my youngest daughter lives with me, was at home, and I yelled to her: "Vanessa....come quick...something is very wrong!" Still conscious I gave her the command: "Call 911!" EMS arrived within minutes. Loaded up...off to St. John's ER, being monitored along the way. Once in the ER Murphy's Law took over wouldn't you know. No more episodes and the doc was going to discharge me home because lab work and EKG came back as "normal." Suddenly it hit. WHAM. The internal firestorm, losing consciousness...I looked at the monitor...flatlined!!!! Six people ran into the room and the doc said, "We're calling an ambulance immediately to transfer you to St. Joseph's Hospital Heart Center, you have complete heart block and need a pacemaker." They hooked me up to the external pacer, loaded me into the ambulance and it was my first experience in the back of an ambulance, lights and sirens, racing down I-94 at 90mph! Arriving at St. Joseph's I don't know how fast a geurny (sp?) can be pushed but we flew down halls, around corners and into an elevator like we were at Daytona! They took me directly to my room in CCU (no ER stop this time). I never really lost consciousness, not completely, but was aware of everything. They transferred me onto the bed and suddenly four physicians entered the room, surrounded my bed and began asking all those questions while studying the three monitors I was now attached to. Dr. Li summed it all up within what felt like seconds and said to me: "You need an internal pacemaker as soon as possible because you have complete heart block and without one, you die." I'm shaking, trembling, crying, and trying to process all of what is happening while at the same time realizing that if my daughter had not been home I most certainly would be a dead body on my living room floor on this day. Within hours Dr. Granrud and his team inserted my pacemaker in the cath lab and I'm "on the mend" as we say as I write this. I cannot say enough good about about every person: nurses, doctors, lab, radiology, nutrition, housekeeping, nursing assistants, cath lab team, social worker, chaplain, during my stay. If I have failed to mention a discipline, forgive me....but tears are streaming down my face as I type this because St. Joseph's Hospital literally saved my life and I will be forever grateful to each and every one of you until God calls me home. Thank-you from the bottom of my now pacemaker-beating heart! read more