I had the privilege of working with Cammie when my mom passed away in October. No matter how much…read moreyou prepare, the loss of a loved one is intense, immense, overwhelming and devastating. From the moment Tevan took my call that awful evening she passed, to the care and compassion rendered at my house at her removal by Chris, to the dedication, care and professionalism of Cammie, Randy King, Summer and all involved in her care.. they made sure even as a commoner my mom was treated as a queen. Thank you, from the bottom of my heart, thank you for ALL you did for my family in my darkest time.

I want to give a heartfelt thank you to the Bonney Watson team for helping coordinate the care and…read moreshipment of my grandpa back to his homeland. The process was long and came with many unexpected bumps along the way, but Tom was communicative, supportive, and truly advocated for us. Without his help, we wouldn't have been able to bring my grandpa back to Vietnam, where he wished to be laid to rest. I highly recommend their services to anyone in need. Just a word of advice, the process of bringing a casket abroad does take time, so patience is key.

It is impossible to get any customer service at this location. Calls and emails go unanswered…read more Several family members are buried here, so I am a regular visitor. A vase was stolen from my dad's gravesite. I paid over $200 to get it replaced. Two weeks later, the insert was missing. When I called to ask about it, it took three weeks for a reply and I was basically told, they aren't responsible...did I want to replace it for another $200? On key holidays, ie Mother's Day, the water is not turned on, so we've started bringing our own. Also, waste cans are usually overflowing. I've been trying to get a vacant, pre-paid plot put into my brother's name for 3 years. I would give this place zero stars if I could. They only want your money and then you will be on your own. AVOID Riverton Crest.

We went out to the gravesite to visit a relative and since we haven't been there for a while, we…read morecouldn't remember the exact location. As you pull into the entrance, it looks like there's a gate now. The office is located to the left of the entrance. We stopped by the office to see if they could help point us in the right direction. The staff here was really courteous. Gabe offered us some tea while waiting to be assisted. He helped my relative with the planning process years ago, so I was shock that he remember who we were. The office receptionist Be went out of her way to show us the exact spot. I was expecting that she would hand us a map and have us go on our way, but instead she knew exactly where my relative was located. I'm impressed because she didn't use a map or some locator of some sort to find the spot. Kinda cool and creepy at the same time, if you ask me. There's faucets around the cemetery to use for the flower vase. Based on my observation, it seems like this cemetery is connected to the visitors families, because as people were driving into the cemetery, they stopped to say hi to the employees. So that tells me that they really care about the families.

If I could give them more stars - I definitely would without hesitation. Michael and Desiree are…read moreamazing to work with. My father's death was hard for all of us especially my mom. With their guidance and support- everything was done so well and seamlessly. There was no upselling of anything, no pressure. They were able to accommodate our requests. My mom was so impressed with Michael. He walked with her to the viewing of my father. And he stayed with us until my dad's burial was done. He made sure everything was ok before he left. Desiree was quick to respond either a call or text. She's was very helpful. Price was very reasonable. They are caring and compassionate people. I would definitely work with them again.

Tl;Dr: A local funeral home that does everything that matters better than the national mega corps…read more They don't upsell you, they're extremely helpful and informed, they're timely and I've never had a problem trying to get in touch with them. Sure, Desiree might get a little flustered if you send her cell to your AI answering machine when you don't recognize the number on the caller ID - but other than that, they all goods. Oh, and they tend to cost less than other places... that's pretty important too.

If I could give no stars I would. Catherine was nasty and rude. She also LIED about one of my…read morefamily members to another. To handle any grieving human being in the manner that she did was uncalled for and downright unprofessiona. Please find somewhere else to handle your loved one's services.

Calvin's level of professionalism was so calming during our time of grief. His quality of work was…read moreexceptional. He worked hard to make my relative look exceptional in spite of a long illness. This made our parting-view bareable. The pricing was very competitive and our experience was one of excellence.

They helped me with an oversized client years ago. Excellent service for my firm. I recommend…read morethem often.

Utterly incompetent. I said, "B-A-R-N, as in Nancy, E-S". When he read it back to me, he read the…read moresurname as "Barnes-Nancy". Holy Sh*t. MANY more anecdotes like this, from the *24 minute* phone call to fill out my loved one's death certificate (a death cert is HALF A PAGE, because the bottom half is filled out by the doctor). Don't even ask me to describe trying to get him to the correct spelling of the name "pfeiffer." That was probably half the phone call. Phone manner like an automaton with a dying battery, sounded like he was half asleep, or high, or....I don't even know. He did not sound well. No affirmative feedback to let me know he had heard me or that he was receiving the information - no basic phone etiquette. No basic human interaction skills. I kept having to say "hello? are you still there? did you get that?" It was EXHAUSTING and upsetting. I could go on and on and on. But I am distraught reliving the experience to write this review.

When I lost my husband to a massive heart attack on February 4 2024, I was trying to get…read moreeverything done alone and was so grateful for Miranda who was so helpful to me. After receiving the many forms needed to proceed and arrange for his honors ceremony, I was told that she no longer worked for them and that was when the nightmare began, I was completely ignored and when I called to turn in my paperwork with Cady, I was informed that they had already done the service and his ashes weren't there and I should just move on. They then blocked my calls and refused to further communicate with me, nor offer an apology for anything. I strongly recommend that you NEVER USE THIS COMPANY AND INFORM YOUR FAMILY AND FRIENDS TO AVOID THEM AT ALL COST.

Our family is extremely grateful for their patient, diligent, and compassionate care of our loved…read moreone. We appreciated their honesty and efficient work, making us feel safe at a very vulnerable time. Highly recommend.

I never expected to need a funeral home and called Marlatt based on a recommendation. Carl Marlatt…read morewas beyond amazing. He was incredibly professional, kind and caring during one of the worst times of my life. He and his staff were so thoughtful. I can't imagine anything they could have done better. I highly recommend them.

Marlatt funeral help me through a difficult process. My mom passed away on Christmas Day 2020,…read moreCarl, the director, was very responsive when i called even on the holiday. They were kind and on top of all that needed to be done. While he was away, I was assign a dedicated person, Laura, who was also very kind and responsive whether it was there Urn or things I needed, she was always receptive and got death certificates for me, etc. They also cremated my grandson 14 years ago. I am absolutely pleased with their services.

We made the decision to prearrange our end-of-life care to help our family at that critical time…read more For us, the idea of terramation, sometimes referred to as human composting, was the most natural and gentle way to go. Once we made a visit to Return Home, the choice was easy. The staff was kind, compassionate, and professional, all with a sense of moderation that made discussions comfortable. We signed our prearrangement with confidence we took a step that will make things easier for our family. Little did we know we would need to make funeral arrangements a son of ours before our own time came. Our phone call to Return Home was answered immediately, and Director of Family Care, Brie Smith, took care of the logistical tasks, then worked with us to set up a memorial service for the family that we conducted in a lovely space on site. Following the memorial service, we made visits to our son as he was undergoing his terramation journey. We sat with him and admired the decorations and pictures so lovingly placed by the family during the service. Now, he has returned to our home and continues to be a part of our lives in our garden. Thank you Return Home for the great care of our dear son, and the kind attention you paid to our needs. Everyone we encoutered at Return Home on our visits treated us with the same considerate manner we experienced with Brie. We now have first-hand knowledge of what our own family will experience when they work with Return Home on our behalf. We could not be more pleased.

We did a preplanning terramation call with Mandy yesterday; she was AMAZING! She provided us a…read morefull and clear overview of the process, answered all of our questions and was just easy to vibe with. We haven't finalized with them yet (pending continued discussion with family) however I'm 99.9% sure this is the path we will use for both my hubby and myself.