Kaitlyn was amazing 1000000/1000000 I did the 50-minute massage, got the enhancement of deep tissue. And joined their NEW membership today, it was such a great experience and Megan and Jeremy at the front desk were amazing. I cannot wait to come back next month for my next massage, if you are looking for a new spa come here! It even comes with access to the resort and the amenities in margaritaville. They just launched the membership, and it's so worth it! read more

St. Somewhere Spa - Skin Care Near Me - Kissimmee, Florida

I won a free massage in a raffle at St. Somewhere Spa during their Jimmy Buffett birthday celebration, which was such a fun surprise. I added on the therapeutic option, and I'm glad I did. The massage leaned more toward deep pressure, but that was exactly what I needed since it had been a long time since my last one. But I wasn't happy that I was in pain around my shoulders and neck for a couple days afterward. The spa facilities were well appointed and thoughtfully designed, making great use of a smaller space. And you can visit their pools which are gorgeous and made me feel like I was in the Caribbean. I even got a cocktail and laid out on their loungers for a couple of hours. Overall, it was a relaxing and enjoyable experience, and a great introduction to the spa at Margaritaville resort in Kissimmee. read more

St. Somewhere Spa - Skin Care Near Me - Kissimmee, Florida

We did the ResortPass Spa pass for my sister's birthday. Facilities were extremely clean and updated. The staff were very friendly and attentive, we arrived a little early and they had a separate room for us to sit in and relax until our appt time. The locker room had everything you would need and the robes were super comfy . Once in the Himalayan salt room we were met with beverages and chairs that had different heating/ cooling setting. The massage was amazinggggg and so relaxing. The steam room and hot sauna were also a bonus. Would definitely recommend them! read more

St. Somewhere Spa - Skin Care Near Me - Kissimmee, Florida

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The massage I received from Melissa was outstanding! I felt completely relaxed. Added Himalayan salt and aromatherapy treatments to enhance an already great experience. Highly recommend. read more

We arrived directly at the time of our spa appointment; therefore, we weren't expecting a long massage or the full 1 hr. Arrive at least 20 minutes early to complete the documents and change clothes. The locker room area is very gym like. Lockers, restrooms, sinks. Then, there's a co-Ed area with salt chairs and a dry/ hot sauna. This area is too small to accommodate the number of people they're aiming to host. If three couples are getting a massage, all salt/ relaxation chairs are taken. There's a few small benches on the side, which makes the area very awkward when people are sitting around waiting. We were called in for our massage right away. The weirdest thing is that you have to walk back through the lobby - in your robe - through the nail salon area, to get to the massage rooms. When we entered the room, the masseuse gave us a run-down of the massage and asked us about purchasing add-ons. Again, this was an awkward 5 minutes: standing in your robe, listening to a sales pitch. This should have been asked and taken care of at the front desk. Not while standing in a robe with your partner. The massage was good. Good pressure for a relaxation massage, however, I asked for a focus on my shoulders. I didn't realize that 80% of the massage would be shoulders only. Typically, it's a majority focus without other areas being neglected. After the massage, we walked back through the lobby to the relaxation/ salt room. By this time (we had a 10am apt), it was full. We enjoyed the saunas and left after about 30 min. I ordered this massage via Groupon to try out the facilities. It's about $200 on Groupon. They still charged me a $65 gratuity fee upon check out. We were there for 2 hours max (including dressing, massage, sales pitch, etc. ). They added a hotel room charge to the receipt to up the gratuity. Therefore, it's gratuity based on the massage and a $127 room fee (fee wasn't charged), to up the gratuity fee since it's a percentage of services. Therefore, even with a "deal" you're not getting a deal for what you actually get. The pool area was packed by the time we left the spa around 11:45am. No shade for most chairs, with a heat index of 110! From the sand to the cement, my feet with literally burning. The pool is overcrowded. We lasted 30 min in this area. Overall, there's too much competition and nicer spas and hotel pools to ever return here. I've been to many (Hilton, Omni, Rosen, etc.), and this location does not compare. Also, I don't like shady business with the sales pitch and upping the gratuity. One-and-done experience. We were definitely disappointed after all of the 'hype' about Margaritavilles. read more

St. Somewhere Spa - Skin Care Near Me - Kissimmee, Florida

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I enjoyed a therapeutic massage by Melissa and it was just what I needed! It was relaxing and the stretches were great. I didn't realize the amount of tension I was carrying around. Melissa did a great job and seemed to really take her time in the areas that needed more attention. She was gentle but applied just the right amount of pressure. The spa is lovely and the staff are inviting and attentive. I enjoyed everything from the arrival snacks and tea, to a post massage mimosa. Leaving today a happy camper. The prices are reasonable and I can see myself returning in the near future! Side note.... they sell some really great products too (I didn't indulge this time, but I will when I return)!! read more

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I recently came in for a mani/pedi. My husband purchased a Groupon for me to have a little me time since I'm nine months pregnant and my toes have especially been getting neglected! Making my reservation was really easy. I did have to call a few times to get someone, but when I did talk to someone it was a pretty simple process. They had a lot of availability - possibly because of COVID? Carine was my tech and she was great. I'm usually really ticklish when it comes to pedicures and she was super gentle. I also appreciated how sanitary everything was. Not just from a COVID perspective, but with the actual tools she was using. The different tools were packaged and she took a lot of care to clean things as she went. I didn't really see much else of the spa save for the lobby, nail area, and bathroom. The Margaritaville vibe was everywhere, very beachy and relaxed. I have utilized Groupons at other area resort spas and usually get access to the pool and facilities. They didn't offer it to me, which was fine in this case because I wasn't really trying to spend a lot of time away from home but would be something I'd ask about if I came back. read more

$692 for an 80 minute couples massage which included one of us getting cbd oil. The price apparently included a resort fee of 20% in which the masseuses get a very small percentage so it is not considered tip. The front desk refused to explain what percentage they actually get so we could tip appropriately. In the end we left an additional $100 tip for the two professionals that handled our massages as an additional tip. The place is small but nice enough and the massage as ok. Very professional and would have been worth the usual $300-400 you would normally pay. No where was the experience worth over $700. The only consolation is you do get access to the pools on the Margaritaville Resort Orlando property but they are always crowded and also just mediocre. Probably better to spend that kind of money at the spa at JW Marriott instead. read more

If all you care about is lotion being rubbed on you for an hour this is your place! .... I won't use the ladies name who did an amazing job of wasting my time. Whom literally did not giving me a massage. Then rudely responded that I can upgrade , when asking if she could rub a little harder. Salt chairs are falling apart. The sauna and steam room are booth very small. On the other hand Otto Did an amazing job!! My partner had Otto and said definitely 5 stars! Assess to the resort pool was nice. Definitely not a high class environment, Carnival cruise line of spas. 3 days later update Sooo I cam back on my own .. mostly because I did not even get a real massage in the first place, and to see if it was a consistent issues or a one off ... nope this place really just rub's lotion on your back for an hour ! DO NOT WASTE YOUR MONEY! Salt Chairs broken still. Whole place from checkin to checkout is a mess. No one knows what they are doing. Would love a manager call back read more

Came for an piece of work 80 minute therapeutic massage. Upon arrival greeted with professionalism and respect and quickly lead into the relaxation room. Locker room was equipped with robe, towels and lockers. As I entered the relaxation room I was amazed--- salt room with salt chairs--- steam room with eucalyptus, sauna, tea available and ice cold fruit infused water. Next on to my massage! It was absolutely amazing and while excruciating at times it was exactly what I needed and requested after 2 years of covid stress. I have never had such an amazing massage. Truly. Following the massage I went back to the relaxation room and enjoyed it some more while hydrating with the fruit infused water. Following this amazing experience I was given access to their fun resort pool area with lots going on and great drinks! A few things to note considering some of these one star reviews: 1. No idea how mani / pedi are. But I can't imagine this would give you access to full spa amenities. If you want them check before you go. 2. Know what type of service you are purchasing. As with any spa there is a big difference between relaxation massages and deep tissue. 3. Sounds to me they upgraded the spa--- it was clean and well decorated.... and plenty of access to hydration. 4. The locker room, flip flops are not the same as the ritz carlton, but neither are the prices. 5. They add a 20% required gratuity on the service. Well deserved. 6. Speak up if you need some thing while there! When I went back to steam room the timer ran out and they happily reset it for me! read more

I had a large group all doing massages and certain factors make me debate giving them 3-4 stars. We liked how there was a spa attendant who set up our lockers with robes ahead of time before bringing us back. We liked the robes and sandals themselves, which were surprisingly comfortable. Everything was clean and organized with extra items like a hairdryer under the sink. The massage itself was done in a nice clean room, the therapists were all good, and the massages themselves were good-amazing depending on what therapist we got. The annoying part was that they try to upsell you on adding enhancements before you start (even though they already give you that option on your intake form) I would understand a quick yes or no question but they to as far as to having you smell products they could potentially use. Luckily I shut her down quick because I had a feeling this was taking away from my massage time, and it was. I'm the type of person who checks when the massage starts and ends (because I work in a spa ) We started at 12:05 and I was done promptly at 12:50. I felt bad for my friends whose therapists took longer to upsell, cutting more of their massage. It seemed some therapists tried to sell more than others, some of my friends said their therapist took a simple yes or no answer and promptly began the massage. The lounge is coed which was fine because there were never many people in it other than us. Although, that area is very small so if multiple couples were there at once you definitely wouldn't have a salt chair, my group of 5 filled them all. The salt chairs are a really cool idea, they should probably replace the ones that don't get warm anymore though, none of ours had much heat. The sauna and steam room were perfect. They gave us the choice of a drink and also offered tea or water. It would be nice if they added some type of small snack like other spas. read more

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In Orlando for a relaxing vacation and my kind hearted husband, Daniel, bought me a massage at this wonderful place! Millie was my masseuse and she made me feel so relaxed. She has gentle hands, this is what I wanted and she did not disappoint! With Groupon you get to also enjoy the amenities of the resort. Spent half the day by the pool just lounging! read more

Had a wonderful experience and will definitely be back. Came on a Groupon and was treated as any other Guest. Had a 50 minute massage with the CBD lotion upgrade and a 50 minute detox facial. The massage was very good. I missed my therapists name for both, but the massage was done by a guy with arm tattoos. He had good pressure, stretched me just enough, and I felt like a million bucks by the end. He's probably a little more heavy handed, with firm pressure, so if that's your thing, ask for the guy with forearm tattoos. The facial... Omg. I will RUN back for that one. It was so peaceful that the 50 minutes felt like 5. I melted into the bed. I love that they have warming beds in the treatment rooms, too. The relaxation room was decent. As others mentioned it can be a little loud with people coming and going, but I enjoyed it. Reclining heated salt stone chairs, a eucalyptus steam room, a sauna, and men's/women's locker rooms with showers. Loved my experience, will be back. read more

Poorly managed and unprofessional spa. They charged my card even after I cancelled my appointment. They did not provide a notice of the charge. I did not sign or agree to this charge. So if they ask for your credit card info to hold an appointment, do not give it to them, they will fraudulant with no notice and for the full amount. Even after telling you its been canceled. I would not recommend this place of business to anyone. They do not care about customers or being professional. I have called to talk with them and they will not return my phone call. I will be reaching out to the General Manager. read more

This spa ripped me and my wife off and changed us twice for services we already paid though groupon. We paid $450 to Groupon for a couples massage and two individual facial massages and when we got done with the services we was given a bill of $456.53. Groupon these people are using you and fucking us over in the process. We ended up spending spending over $900 for one hour massage and one hour facial... read more

I booked a massage for my husband and I as a surprise, but he wasn't into the idea. They have a 24 hour cancellation period. I called several times with no answer. I left a message saying to cancel my appointment since I couldn't reach them on the phone..... the day of my massage I was still charged $215 got the massage. Not worth it.... I definitely got scammed read more

Save your money and find a better spa. The people that work at the front desk are absolutely horrible. I called to make an appointment, checked availability and the girl on the phone confirmed there were two appointments open. I told her I would call right back to confirm. I called back exactly 2 minutes later and was sent to voicemail. This happened 4 more times until I finally got through. When it finally rang and someone picked up she told me she was putting me on hold. I waited over 10 minutes on hold and when she finally picked up the phone she told me the spots were filled. So because they don't have enough staff answering phones or anyone with half a brain who could have told me spots are booking fast or that there was a possibility we'd lose our spots within the next 2 minutes, our spots were lost. The worst part is they were very rude and condescending over the phone. Uncaring and making it extremely clear that they did not want or need my business. Spa services are not cheap and people want to go places where there is good service. If the front desk staff is this rude I can completely understand why this spa is so poorly rated everywhere. Do yourself a favor and spend your money on a spa that actually values their customers. read more

This spa is fairly new and located in the Margaritaville Resort in Kissimmee. I used a Groupon at this spa. The spa has a relaxing feel. It is ideal for couples wanting to enjoy time together. The waiting room features salt recliners, a steam room and a dry sauna which are all located in a coed section of the spa. The massage was enjoyable and the glass of wine (included with the Groupon) was a nice touch to help you relax even more. If you go, I recommend making a full day out of it, to make it worthwhile. You can make use of the gym in the morning and then after your massage head over to the hotel's tropical pool. Outside in the pool area, you can listen to live music while you soak up the sun and there is an outdoor bar which also serves food as well. The area surrounding the pool has white beach style sand and plenty of loungers and chairs to get comfortable. I took one start off because I didn't like the fact that the spa imposes a mandatory tip of $30 per massage. I think the tip should be base at the discretion of the guest. Also, many of the spa staff had large tattoos showing which was a bit of a turn off. Tip: If you don't plan to spend the whole day at the resort, then in my opinion it is too expensive --even with the Groupon discount. read more

St. Somewhere Spa - Relaxing by the pool area after the massage. - Skin Care Near Me - Kissimmee, Florida

The fact they call this a spa is comical. Save your money! A friend and I have been trying different hotel spas in the Orlando area for years. While I know every place can't be a Ritz or Four Seasons-I feel after our experience this shouldn't even be called a spa. Every hotel spa I have ever visited normally included use of the amenities either before of after the service. We usually arrive early, have lunch, sit by the pool and just make a day of it. We thought our visit here would be similar since they advertise a salt room, steam room and sauna but we were wrong. We arrived a couple hours prior to our appointment. Upon check in we asked if we could use the amenities and were told we can come back one hour prior to our appointment to use them. That was disappointing. We then asked if we could at least change so we could sit by the pool. They took us back but informed us we couldn't store our belongings in a locker until an hour prior as well. This was a first. No tour was provided and the changing area was no different than a gym locker room. Cold, sterile and small! This is the first ( and hopefully the last) time I will have to change in a bathroom stall at a spa. We made our way out to the pool area and were handed one towel that was no thicker than a car shammie. We ordered food - which was decent and probably the only good thing about our visit and made our way back 90 minutes prior to our appointment hoping we could use the amenities. Nope-we were asked to sit in the lobby in terribly uncomfortable wicker chairs until we were an hour out. We finally were taken back and handed a robe, but no slippers- another first. We made our way to the "relaxation room" and I think surprise is the best way to describe how we felt. The "salt room", sauna and steam room is all in one room. So bizarre. So while you are sitting in the salt chairs you are literally looking at those using the sauna or steam room. They are clear glass enclosed rooms, so they are looking at you and you at them. So awkward and definitely not relaxing! In addition, there are only 8 salt chairs and they were all full so you either had to stand or sit in another uncomfortable wicker chair stuck in a corner facing the salt chairs-so close you could put your feet up on someone's chair. There was only water and hot tea offered. No trail mix or snacks like at most spas. When it came time for my service I was escorted to a room only to find out it was not ready so back to the relaxation room I went. I was then escorted to another room that required I walk through the spa lobby in my robe-again awkward. As soon as I entered the room I noticed a basket of products on the massage table. I am used to being upsold during facials- but always after the service so they can show me what they used if I liked how my skin felt. But this was a massage appointment. She proceeded to have me smell a product and went into a full sales pitch - before she even used them! After telling her I was happy with my current product line I use at home the service started. My neck and shoulders are my trouble areas so I asked if she could apply a bit more pressure in those areas. Now this-this is the most absurd thing. I was told there would be an up charge for extra pressure in those areas. What? I know deep tissue massages are a bit more, but I wasn't asking for that. Just a bit more pressure in a couple areas. Unbelievable. Whoever manages this "spa" needs to book an appointment at the Four Seasons to see what a real spa looks like and how they are run. I will never return and never recommend anyone visit there. read more

My husband & I booked a day date at the Margaritaville Spa; & there were things we liked & didn't like. The couples massage was PERFECT; we felt relaxed & refreshed, it was incredible. The facial was great! However, I feel as though the nail salon portion could use some improvements. The salt room could be updated a little with new chairs, etc & the Salty Rim Bar & Grill was confusing as heck. Ordering our food gave my husband & I a little anxiety; it wasn't explained or laid out in a way where you know where to order & where to pick up your order. Overall, the spa itself was wonderful. Minus the few suggestions with the add ons; our massage & facial was nothing short of perfect! read more

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The massage itself was great! But that's where it stopped. The facility leaves much to be desired. It's small, it's clinical, all white, nothing compared to other luxury spas. The showers are like those found in gyms. They don't even offer water to drink. The worst part is the customer service. The manager was awful. Would not recommend. There are much better spas in town! read more

The massage and facial was nice, but half the amenities were broken and/or falling apart. The salt chairs were all broken so couches were there instead. Only the sauna was operating - not the steam room. We were overcharged for amenity fees and after over an hour and a half in the lobby trying to rectify it we were sent home to have accounting fix it the next day. They did in fact fix it but the way we were treated in the lobby was unacceptable. Will never go back there again. read more

spent two hours relaxing in a spa and paid $170 for a facial where the steamer wasn't working only to then check out and get charged close to $100 on top of what I should have paid. I've been waiting here for an hour trying to get the proper refund and they can't figure it out. I had to do the math and show them how much it was for them to finally believe me. this Is not the way to end a relaxing spa treatment. read more

Shut this fricken place down! First of all the front desk girls are stupid. They have no idea wtf there doing. This place sucks. It's overrated and packed they have a little "waiting room" with "salt chairs" which are like all falling apart. I couldn't even use it because of how busy and packed it was. I was supposed to use a Groupon for facial and massage and they wouldn't even let me use my Groupon. I got a b12 shot, facial, massage , and THE WORST 120$ GEL MANICURE OF MY LIFE. The workers who actually perform the service were decent and nice. The atmosphere is okay. My massage was basic. Nothing special nothing to brag about. The facial was boring and she kept trying to upsell me to get a hydra facial which there price is like 200+. All I asked for was a detox facial (cheapest one) all I needed for my clear skin. Then she insisted on anti age which was of course , extra money. My b12 shot was quick easy as it should be. My manicure is what pisses me off the god damn most. My nail chipped literally 10 mins after I left. Thank god i was staying at the hotel. I went back waited 30 mins for her to fix ONE nail. It has now been a week since I left st somwhere and all my damn nails are chipped. The choice of nail polish they use it garbage. Literally the worst fricken place I've ever had any spa treatment. If your okay with spending 750$! Then this is for you lol. My initial thought was 3-400$. No 7 hundred and 50 god damn dollars. F this trashy place. Overrated over priced and garbage. read more

St. Somewhere Spa - Skin Care Near Me - Kissimmee, Florida

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Soon as you walk into the spa you are in good hands. Our party of four had a wonderful time from facials to great deep tissue massages, nourishing foot treatments, salt stones massages with some yummy smells. They have it all. We enjoyed everyone's company, Jocelyn, Paty, Gio, and Saulo are amazing at what they do. From great service to booking many guests at once, Joycelyn didn't shy away. She got us all in to enjoy our time together. The Himalayan rock salt chairs are delightful. Everything is clean and fresh. I even enjoyed getting a boost of a B12 shot for energy. You will not be disappointed. read more

horrbile massage if you want a deep tissue DONT go here and dont buy groupon bc they stick you with a service fee that they don't tell you until you're done with your so-called deep tissue massage that my cat can do a better job than this massage therapist, and they also don't tell you that that includes a tip so that you over tip this so-called massage. It's all a scam don't go here. read more

absolutely not. Upsell massages in room after walking us through lobby, nail salon, and iv room naked in our robes to lone massage room. Upgraded to "deep tissue" which I guess meant the use of a thumb sometimes. Massage was not 50 minutes (I recorded the time at start and finish). Salt chairs are all broken. Over booked so 5 couples were in tiny "spa" room with no working but broken salt chairs, sitting and standing, woman I talked to said she's been 5 times and last time the chairs also werent heating up and they said they were going to fix it but the chairs still aren't heating up making them useless. Asked for ingredients list for IV since not listed on the menu and wasn't given any written information about IV ingredients but was administered one which should be illegal. People were basically yelling in the nail salon the entire time we were at the spa. The place is tiny so this was so loud. Absolutely stressful and chaotic. Only booked outside of our Hilton resort for the spa amenities and they weren't functional In spa Plus overcrowding. Steam room smelled like ravioli, not pleasant and couldn't use. Do not book here. it's like the McDonalds of spas. I have been to countless spas and I've never witnessed anything like this place in terms of such a poor, uninviting and unkept facility presenting itself as a spa retreat. Literal nightmare but it was funny to witness the absurdity of it all and documenting it. We wanted to leave before the massage and book our resort for the day but I was just laughing and recording the entire time to report it. this place should be shut down until it's redesigned and under new management. Typing this on my phone so excuse not editing, screen is jumping to top on website while typing. read more

St. Somewhere Spa - Skin Care Near Me - Kissimmee, Florida

Heads up, I have no idea how Groupon works however, my daughter bought me pampering service at St., Somewhere Spa im Margarita Ville in Orlando Fl. That was the worst experience I've ever had as far as getting a manicure pedicure. The manicurist didn't even put my hands in a bowl of water. She mentioned she was in the business for 31 years She used what looked like a 10 cent emery board and spend all of 30 seconds on each finger. I knew immediately this was not going to be good. I had to keep pointing out cuticle matter for her to clip . The polish I chose was all over my fingers tips and cuticles . I was absolutely livid. All I can do was laugh. I could have approached her and the manager at the counter, but I didn't want to ruin anyone else experience because people were coming and going. The only thing that was positive throughout the whole experience was to myself a salt scrub because that was enjoyable, however I would never pay $145 + the $100 coupon voucher that my daughter paid for in advance for a rub salt don't be like me read the reviews first trust me when I tell you that I did get a full refund read more

The St. Somewhere's custom service is HORRIBLE!!! They NEVER answer the phone or return phone calls from voice messages. I'll left message after message to cancel an appointment and they haven't called me back or cancel my appointment. I see why the ratings for this spa is so low. It's unfortunate because I heard they actually have a nice resort. read more

Don't use this spa for any important event! I booked appointment for "event hair and makeup" for my son's wedding that was happening at the resort. The room that the hair stylist was working in was dark and extremely tight that she bumped into us multiple times. We were not offered a shampoo either. Luckily I had just washed my hair that morning but my mother had not. The charge for the service was extremely high and the hair style was something that I could have done myself. My mother has short hair and all that was done was a teasing on it. My niece had a simple blow out. At $100 per person it was ridiculous cost for the services. The makeup artist was not experienced enough to do our makeup and we had to use our own products and at one point we were putting on our own makeup. She was using ELF products that can be bought in any store for low price. She did not know how to mix blush colors to match our skin tones and the lashes she used were too long and had to be cut down with a scissor that is used for paper in the rest of the spa. And because of this they were uneven and we looked like old cuppie dolls! We all returned to our rooms to redo our makeup. The mani and pedi we had done 2 days before the event were so basic that they didn't even put on a clear bottom or top coat on the polish. The polish on my toes did not last to the day of the wedding. Such a waste of money! read more

This place is awesome. I come here every time we are at our vacation home. The massage therapists are the best. The facials are amazing. I highly recommend St Somewhere spa. read more

RIP OFF, charged my card $245.00 when I try to schedule my appointment. I could not go so I called and canceled due to them not being able to accommodate a time change. They said it wouldn't be a problem and STILL CHARGED ME FOR A FULL SEVICE! No customer service nor do they value customers. Stay away. I've try to call since they will not return my phone calls. DO NOT GO HERE! read more

The services themselves were amazing! This is not in any way a criticism of the ladies actually doing the massages, facials, etc. The management however leaves a LOT to be desired. There are so many little added hidden charges its incredibly gross. The manager Jocelyn that I spoke to about the fact that I was being charged $20 to have my toenail polish removed (even though I was already paying for a pedicure) was incredibly condescending and not helpful at all. She stated emphatically that all of the charges were listed on their website, so I pulled up the website on my phone and asked her to show me, which she, of course, could not. After that she disappeared never to be seen again. I know that with labor shortages a lot of unqualified people are being thrown into management roles, but they need some training. read more

The spa has nice décor and the staff were decent. The relaxation room was nice but did not have enough chairs. The massage was ok but I have received better from Massage Envy. It was our anniversary and the experience was good until my husband checked his pocket and $200 was missing. When our massage was over he went into the men's locker room and found a female employee inside. She appeared to be putting new towels and robes in to the lockers. He noticed his items were not stacked in the locker as he had placed them. My husband put his headphones in his pocket and folded his pants but when he returned the headphones were thrown in the back of the locker. He didn't realized his money was missing until we got to dinner. I called and spoke to the officer manager and she lied and stated no one could get into the lockers without security. I advised her that I knew that was a lie because an employee opened my locker for me and it only took her a minute to do so. The manager than stated they are NOT responsible for lost or stolen items. I advised her that she needs to watch her employees. Be careful!!! I won't be back EVER!!!! Great way to ruin our anniversary. Oh and one more thing, DON'T BUY ANY ADD ON'S because they aren't worth it. You will found better products in ROSS!!! read more

Parking is kind of wonky but the salon is cute and quaint and with an amenities pass there is all the more reason to book services here.

This was the worst massage I have ever had. I wouldn't even call it a massage, there was no pressure used. He was basically rubbing lotion on. I had booked a groupon and at the beginning they said the service is for light to medium pressure, I agreed and said medium pressure. That is not what I got, it was such a light touch. He said if I want more pressure I need to pay more for an upgrade, he had attitude that really made the whole thing uncomfortable. Basically if you use a group on they don't give you an actual massage unless you pay for their add on services. I have never asked for more than medium pressure for a massage, the therapist purposely did a poor job. read more

The spa was wonderful and the relaxation chairs were so great. Will definitely go back again. I also would like to stay at this resort. We were visiting staying at a nearby resort. read more

Loved the massage! However I give it two star because the relaxation area was not so relaxing. While you are trying to relax on the amazing chairs. There are people walking up and down. Touring, coming out of their massages etc talking loud . Not relaxing at ALL. Other than that I thought the massage was amazing and the place beautiful. read more