The doctor's were lovely and every single person there... Had to have emergency surgery and it was…read moreamazing how quickly the doctors expeditiously treated me the next day. Wonderful experience. Would definitely recommend......but The only reason I give this one star is due to one person, Misty who is in charge of FMLA paperwork. This particular FMLA that my employer required was not something she was familiar with. The form was filled out incorrectly multiple times. Multiple messages, calls and emails were left to no avail. Finally reached her colleague, who then filled it out by herself within 2 hours, because she left early. Must recently I asked for a return to work form. Misty once again did not respond to multiple emails. One box needed to be marked that I have no restrictions and can return with a date became another mountain. Like before she never once called me back and after multiple calls had to explain to her coworker that by not filling out this paperwork, I could lose my job. The one and only email she finally replies, with we will not extend your leave. I never asked her to extend my time off. Again multiple calls, to wherein which her colleague said, she may or may not get back to you right away but we'll backlog the date and make sure it's done. In the end she submitted a fax with incorrect info and incorrect location. The experience was wonderful but turned sour due to the inability to fill 2 pieces of paper. Emergency surgery is not easy and to almost beg for a correctly filled paper is extremely exhausting. I won't be asking again as it appears it won't ever be filled out correctly. My experience was like a lavishly decorated cupcake with a little poop on top.

What I like when I'm getting a procedure done: compassion. What I like when I'm waiting for someone…read moreto get a procedure done: efficiency. Luckily, you will find both at Naab Road Surgical Center. I was not a patient at the surgical center, just a loved one in the waiting room. But from my perspective, this place runs like a well-oiled machine. I thought we would be in there for at least three hours, but we were out in 2 hours, and I didn't feel like they rushed anything -- they just knew what they were doing. From a patient's perspective: The nurses and doctors all took the time to explain the procedure, made sure to answer questions, and made sure you're comfortable. You get warm blankets, too. That's a nice touch. Everyone we encountered was friendly and professional. You could tell that they had everything under control, which puts a person's mind at ease. As for the waiting room: It's a little boring, so be sure to bring reading material or your laptop or what have you. They have free wifi, but you need to ask the person at the front desk for the password. There's free coffee, tea and hot chocolate, and there's a vending machine with snacks and beverages. There's also a water fountain with a water-bottle refilling station. There's one big TV, but it was on a weather channel. I brought my laptop with me to work while I waited, but we were in and out so quickly that I didn't have much time to get anything done! I like a medical facility that is orderly and gets you in and out in a timely manner.

Had to come in for a check up on my thyroid, had a biopsy years ago and this is just a part of the…read moreroutine. They are prompt but friendly and I've always had different techs when I go in, but they are friendly and professional! If you have to have imaging done this is a great place! They also get the results out very fast!

I have been here a few times and each time they have been very friendly. They are pretty quick with…read morethe service and will explain to you if you have any questions. The office space is very clean. You can do a walk in or do an appointment depending on the type of service you are getting done. Today I had Peggy who did my service and she was very friendly and would ask if I need a break or anything.

Carolyn Pyle, PA, is exceptionally knowledgeable, experienced, and skilled. Working in tandem with…read moreDr. Jason Cacioppo--who did an incredible job on my cancer and reconstructive surgery--Carolyn handles post-op care with immense expertise. Instead of a one-size-fits-all approach, she carefully reviewed the history of my past three surgeries with Dr. Jason Cacioppo and made the tailored decision to remove only my right JP drain, leaving the left one in for another week. This personalized choice showed me just how dedicated she is to a safe, successful recovery. I truly felt like an individual patient here, not just a number. I cannot thank her enough and highly recommend her!

Going through anything that involves surgery I believe is always an an anxiety producing…read moreexperience, in my opinion. I am thankful when I find staff that are warm, helpful and reassuring. While recently coming to the surgery center for my husband's procedure, I experienced just that. The staff were attentive to us while my husband waited to go back for his surgery, and they even kept me updated with his progress by text which was very reassuring. I didn't know that would be an option. Before surgery, my husband's surgeon even said a quick prayer for us. Because we are religious, it really meant a lot to us that he did. I feel that Community always delivers on their motto and I would not hesitate returning here again if need be. Kudos.

I visited for lab work and it was vest easy in and out. You register at a kiosk and wait. You can…read moresee the wait times online. It took less than 10 minutes as a walk in. I'll come back for the convenience and the friendliness of the staff.

Patients are asked to arrive at a specific appointment time, yet people who arrive after me are…read morebeing taken back first. I've now been waiting over 30 minutes. The scheduling process should be more organized and respectful of patients' time.

The staff is very friendly and efficient. We got checked in immediately and barely had to wait to…read morebe seen. Once were called back, the facility was very clean with up-to-date furnishings and equipment. Every wall was covered with fun decor geared towards children (& those who are young at heart). They got my daughter's vitals and immediately began gathering the imaging needed for her appointment with Dr. Hartman. The doctor was thorough and answered all of our questions. We were in and out in under an hour.

From the moment I walked into the entrance, the front desk receptionist, the check-in personnel,…read morethe surgery check-in nursing staff, the preparation room nurses getting me ready for my surgery, the surgery room nurses and surgeons (Dr. Elsner), to making me comfortable during the surgery, to caring for me overnight in my assigned hospital room on 3rd floor, to everyone who facilitated my exit from the hospital the next day, my wife and I are forever thankful for the outstanding services. This Heart Center is the best, with the best facilities and the most experienced, skilled and friendly, kind personnel. We are so thankful and blessed to have such outstanding care. Thank you, St. Vincent Heart Hospital!!! Ron & Jennie Martin.

Had my echocardiogram one week ago. Still have NO results ??????…read moreWhat is taking so long? The technician was nice very methodical,professional. Answered my questions. I want results . That is why I went Very annoyed.

Major surgery, similar to procedure 5 years ago with same doctor, organization. Rented equipment…read morefrom related organization, which was incredibly helpful in my recovery. Support staff providing same level of expertise care. Highly recommend.

Knock on wood, I have only been a visitor to Forte, and not a patient. But I've known three people…read morewho have been patients at Forte, and all of them have had great experiences here. These patients sing praises about Forte, from the doctors to the nurses to the efficient people at the front desk. From a visitor's point of view, Forte is great. They are very straightforward with their instructions, which I appreciate. Just tell me what to do and what to expect, and I'll do it and expect it. Everything went pretty much according to what they said. They have a smoothly running system here. Visitors can help themselves to the unlimited coffee and water at the coffee and water station. This is where the Little Free Library is located! The waiting room also has multiple seating arrangements, from high-top desks to comfy chairs to love seats. Or, if you need something to eat or drink, there's a cafe on the first floor. (See my separate review for La Verna Cafe.) The waiting room is airy and bright. One thing that's kinda weird is that a "cruise director" comes and talks about what to expect with your surgery ... right in the waiting room, among all those random people. That seems unusual, right? However, there are private rooms that you're taken to when the time comes to talk about your particular case with the doctor. As a visitor who is not a patient, Forte is great. But I've been told that it's also great being a patient here, so there's that.

Ryan was very detailed and thorough in his explanation of my fiancé's test result which really…read morehelped to put her at ease. Great experience here and we highly recommend it!

I had an endoscopy and colonoscopy here in early December. It was my first time having either…read moreprocedure, as well as my first time ever being sedated (I'm in my 40s). To say that I was nervous was an understatement. When I checked in, they had a sign posted that several of the doctors were running about an hour behind, and then the person behind the desk made sure to tell me as well. Not exactly what someone who hasn't eaten in 24 hours wants to hear, but there's not really much you can do about it. When they called me back and took me into the pre-procedure area, I must admit that I started to panic. It was VERY crowded. Lots of beds sectioned off with curtains, nurses/anesthesiologists/doctors walking around, blood pressure monitors beeping, etc. If you're nervous about medical procedures, just steel yourself that it's going to seem chaotic, and you may be tempted to run out of there. The nurse who was working with me told me that it was a very time of year with everyone trying to get things done before the end of the year, so it may not always be like that. My nurse was very friendly and reassuring. I also had another nurse come by to put in my IV, the anesthesiologist stopped by to ask me a few questions and see if I had any concerns, and my doctor also came in to say hello. Before long, they were wheeling my bed into another section of the building and had me in my procedure room. There was music playing and the nurse made sure I was comfortable as we were waiting for the anesthesiologist. She came in, said she was starting the meds, and then I was out. Everything was uneventful, and a nurse from the office called me the next day to make sure I was feeling ok. I don't wish to have to use these services often, but I wouldn't hesitate to recommend them to others.