most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

They were prompt, the price was fair, and wow--they did a remarkable job of eliminating the old cat…read moreurine smell from the basement of our new home. I think they actually undersold what they were able to accomplish, but I would rather have managed expectations than be misled. 10/10, I will definitely do business with them again.

They did such a wonderful job. Don called back even when he was out of town to set a date and…read moretime. Cleaned spots out of the carpets that another company said wouldn't come out. They even moved a generator that was sitting in the living room. I will definitely be calling them when I need a cleaning. I highly recommend them. Thank you, Don and Sons Carpet Cleaning.

I am so glad I called them. Referred by my hvac contractor Halo. I didn't want anyone tearing…read moreinto my new furnace with that negative pressure process. They also came on Saturday! So I didn't lose 4 hours of work! That's huge. LUCAS is awesome! He explained everything to me, let me watch and ask questions. Super nice and clean and did a great job. I had no idea how dirty the house was. He showed me lots of pictures of my ductwork. I will only recommend them! Thanks again:).

Lukas was very professional & did a fantastic job cleaning the HVAC ducts. I will be booking again…read morewith them in the future & will recommend them to everyone I know!!

Great to work with, professional and takes pride in his work. Great to work with, professional and…read moretakes pride in his work.

These guys are excellent. Clint took care of us and when they say everything is included in their…read morequote, they mean it!!! I recommend them whole heartedly!

Absolute garbage company to deal with. They cleaned the carpets at our rental, clumsily broke a…read morelamp in the process and are withholding payment until we send them a photo of the replacement lamp. This is after taking two weeks to finally connect with us after our numerous calls and texts. Furthermore they are WAY overpriced. $250 for an 850 square foot home with basically new carpet. Two thumbs down! Do better!!

I called advanced to try and clean my carpets downstairs and stairs and upstairs hallway. I told…read morethem because of the severe dirt trails just do the best you could...Wow shocker to me...they now only got the stains out my carpets look almost new..fantastic job Advanced, did not know you could make 13 year old dirty carpets look so good. Trust me everyone call them.. thanks again. Richard Wyatt Coeur d alene