Had Metz come out to the house were under contract in to inspect sewer line. Nate was super…read moreprofessional and helpful and explained what he was doing. They gave me a very quick quote to follow up and the video of the sewer line was sent the hour after our appt for the inspection.

If I could give this company 10 out of 5 stars I would…read more Another company came out and "diagnosed" an issue on their 2nd visit, and quoted us an up-in-the-air price for a "maybe this will fix it maybe it won't" service. Needless to say, I was on Yelp finding someone else for a 2nd opinion. Jennifer at Metz called me and messaged me right away to view video footage and get something scheduled. I was able to call, text, and email her as often or as little as I needed to and ALWAYS received a response. The communication was exceptional from start to finish. Someone came out that same week to take a look and give out a timely estimate. This company does offer financing, although we did not use it. The quote was less than half of what the other company had quoted us. We got a straight forward diagnosis, with honest pricing, and reliable service. The team came out on the day they were scheduled at the time they were scheduled. They were able to complete our project in only 2 days. Extremely efficient, and walked my husband through what they were doing and put us at ease with what still needed to be done. The pictures and reviews from myself and everyone else speaks for themselves. While I hope to never need more restorative services on my property (LOL), if I ever did, I would 10,000% use Metz again. I will be recommending them to anyone I know who needs it. Absolutely amazing!

The owner of this Hickory, PA based company and his son are rude, unprofessional, and have no…read moreinterest in servicing their work. I recently purchased a home in which they installed a new tankless water heater. Three months after installation the hot water connection that feeds water to the house started leaking. I called and introduced myself has the new home owner. The owner of the company told me his son would call me because he installed the new system. An entire business day passed and I did not receive a call, so I texted the owner asking when I should expect to receive a call. He replied stating his son was now out of town for the weekend. I replied asking if he or someone else from his company would be calling to fix the leak. He did not reply. I waited about an hour and then called the son's cell phone. He answered and quickly asked who I was and why was I calling him. After I explained he told me he was on vacation. I then asked him if he would send someone else from their company. He replied no and if getting the leak fixed was that important I should call another plumber. I asked him if their work was under warranty and he told me no since I was not the original home owner. I questioned that since warranty service typically follows the product, not the owner. He raised his voice, told me to leave him alone and to call another plumber. Then he hung up. I decided to send the following text to his father (the owner of the company). The lack of response yesterday and today's communication does not give me a good feeling about your company. Certainly not a good first impression. And I just tried to have a conversation with your son and he jumped all over me, told me call someone else and hung up me! Clearly your company is not customer focused. Unbelievable!!! The owner of the company replied by sending me a "middle finger emoji". To wrap this up I hired a union plumber who told me the connection from the hot water feed out of the tankless heater should not have been plastic. The high temperature of the hot water leaving the system melted the connection, which in turn leaked. So, not only is this company rude and unprofessional, their decision to use a plastic fitting versus copper leads me to believe they also do not follow industry standards.

Rich did a great job but I was shocked by the rate of $215.00 per hour. Johnathan said that was on…read morethe lower end of the range in his business. (ha) I feel ripped off. Be sure to discuss the hourly rate ahead of time with them.

Great experience with this company! Had them come fix my toilet on Monday the 25th of July 2022!…read moreNow I had a running toilet that for some reason I could not fix. I tried to repair it but was unsuccessful with the replacement "guts " I purchased.So my wife had to call a plumber!! The two gentlemen showed up on time as promised( isn't that rare nowadays) After trying to fix my toilet they surmised that my new guts were faulty! They were very respectful and even had the part in their truck!! AMAZING! In no time at all the toilet was fixed, no more turning off the water supply after use! Wonderful! Price was good to reasonable and they even took the time to look at my spa tub and find a leak!! I do hope they have the time again soon to come back out to my home in Burgettstown and further diagnose and repair this jetted tub? If I could lift it it would be a great paper weight right now! Thank you kind plumbers for coming to my home promptly when promised and solving my toilet issue! Your boss or bosses are very lucky to have you gentlemen as employees. You 2 are truly an asset to your company! ( Oh by the way your rates and service were outstanding)! I can now get up in middle of night for the bathroom and not have to wait for the tank to fill after flushing

It's really hard to find high quality service, especially when it comes to home projects…read more I'm thrilled to say that Revelation Plumbing absolutely excelled in every metric that matters to me. This is truly 5-star service. We had an issue where the pilot on our hot water tank went out and would not ignite. Revelation assured me they could check out my situation within 12 hours, and they provide these really nice text messages to give you precise updates on ETA, allowing the customer to plan their day accordingly. When Mike from Revelation showed up, he spent a little bit of time checking out the issue, and then correctly diagnosed it as an assembly failure. At this point, he laid out my options: replace the part, replace the tank, upgrade the tank (go bigger or go tankless). Mike gave me all the time in the world to sort out what I wanted to do, even allowing me to do some researching on the internet. When I had some questions, he gave me very honest, objective, fact-based responses, and he didn't try to sway my decision one way or the other. I really appreciate how he allowed me to perform due diligence and take my time. Considering that we'll be in the home for a while, I decided to take the plunge into tankless (on account of a recommendation from a friend who did the same thing), and the Revelation crew was able to show up the very next morning. What I appreciate most about the crew was not only their timeliness, but their attention to detail, their conscientiousness, and their workmanship. Luke spent a fair amount of time scouting the area and carefully planning how he wanted to execute this project. He even made some recommendations to me that I hadn't considered while checking in on my own preferences as well. It was almost as if the team had been working in their own house. Once they got started, they took every step very carefully, making sure that they did it right rather than simply got it done and rushed it. The end result was fantastic, and I have zero regrets going tankless. In fact, the first thing I did today was run the dishwasher and the shower at the same time with zero problems. A lot of places try to use high pressure sales or opt for quick-fix solutions that are budget-friendly but ineffective in the long run. There's also a very real communication problem with many businesses, failing to be timely or transparent. Some even have this "your job is too small for me" attitude. I didn't get this vibe from working with Revelation at all. They're one of those companies that have a way of making you feel like you're their only client. I consider Revelation to be part of my go-to "A Team," and given the quality of their work, how they source only the best brands and parts, and how they communicate every step of the way, it's a no brainer to use them for all of my plumbing needs moving forward. I'm so happy we crossed paths.

Our daughter's house in Pittsburgh had a gas leak that could be smelled. Gas company turned off…read moregas - HELP! Revelation Plumbing came out the next day. An 8' piece of (very accessible) pipe would need to be replaced with estimate of $2500!!! I asked how they could justify that price - they said, "we're not as expensive as some companies." I said how much do you get an hour? $400/hour! AND $450 for 8' pipe. We said, no way!" Had job done with new pipe - and inspected by gas company - for $800. Buyer beware of these guys. They also offered to replace our "stack pipe" - drain pipe from upstairs fixtures - for $14K! Why? Because of a leak at the bottom of the stack in the basement. To be fair, though outrageously expensive, they have done decent work for us in the past.

Rob was great! We had a pipe packing problem that required the valve to be replaced on short notice…read moreas the weather continues to change. Among the quotes requested Rob was not only the fastest to reply, the most flexible, but also was the most affordable. We are very happy with the service and will use Rob again in the future.

From the owner: Residential service plumbing specialist with almost 20 years of experience! We offer really…read moreaffordable up front pricing with no surprises! We believe in being honest and providing the best service possible! Don't hesitate to call for your next plumbing job!

I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

Jacksen arrived promptly, kept me informed of the work he was doing, addressed the problem quickly…read moreand was friendly throughout the appointment. Highly recommend!

Great experience. Kaleb, a father of 5 and Marine Corp. Vet was awesome. Don't hesitate to use this…read morefamily run business. The attention to detail is exactly what I was looking for. Prices were good and the service was great. it's so hard to find people these days who actually wanna work and do the job right and this company will do both.

Extremely responsive and nice guy overall. He got the job done really quickly and was even willing…read moreto give me a bit of advice on some plumbing work that I was doing at the same time.

Great service professional and fast. I would recommend them yesss ********************read more

ken showed up to inspect a siphoning noise coming from our utility sink in the basement. he was…read morevery thorough, kindly explained and answered my questions, and offered his professional advice. scheduling was easy and quick. great service at a fair price.