Absolutely terrible. WARNING!!! They flaked out on our first appointment in October. Came back in…read moreApril.....$3600.00 later (quoted 1800.00), we have a pond that will not hold water and NO OFFER TO MAKE IT BETTER! RUN...don't walk.....from this business.

Maybe went at a bad time 10:00 am but finally I flagged down a young lady and she was very helpful!…read more I was looking for some floating water plants for my aquarium that I can't find at local pet stores and she was very knowledgeable and sweet, she hooked me up with exactly what I wanted.

I guess this is how you lose a customer over a $5 birthday coupon. Every year I make a point to…read morecome into Ace for my birthday and do some shopping. Today I had over $100 in items and went to check out, only to be told the owner no longer accepts any Ace coupons. In fact, I left everything and went next door to Home Depot and bought the same items for less. The employee was nice, but that decision is disappointing. I have a lot of sprinkler work coming up this season, and I will be taking that business somewhere else. It's not about the $5, it's about the experience and honoring something small that kept me coming back each year. Boo!

Jessie in the sprinkler department was extremely helpful to me and my daughter with multiple issues…read moreand made us feel confident in our sprinkler repair and upsold us for preventative measures. Why does he not have an Instagram helping people with their issues! He had answers to all our questions. And his energy and enthusiasm was infectious to all those in line. He inspired a community discussion and allowed others to have a say. He was so genuine that an elderly man brought him treats (from his wife) for being so helpful. Every business needs a Jessie Ship!

these people are GOOD! I screwed up and ordered the wrong size wheel kit for my barn door hardware…read moreon my on-line order - Ivan & Omar took care of me, got it sorted out quickly and got me the correct one coming immediately - good to see some companies actually still care strongly about customer service!! and I have not even mentioned the fact that in a sea of off-shore products flooding their market they still sell a high quality steel product that is made right here in the US of A - good job guys! keep up the good work!

I cannot recommend these guys enough! Rick is the man!!!…read more He knows everything about Fridge and Freezers and probably everything else too! We had an issue with our Fridge earlier this year, and he came over with his 50 + years of experience and made sure it was in working order again! Even double checked to make sure the part he put in was on warranty and for how long! His customer service and genuineness is truly off the charts! Thank you Rick for taking such good care of us! We will be using you again.... but hopefully not soon.

These guys are terrible. Whirlpool assigned me to them. Whirlpool said they be there between…read more8am-Noon. Then the guy called me at 8 and said he be there at 2-5pm. I missed him by ten minutes by the time I came back he said he was too far away to come back. Call to reschedule. I call to reschedule then I give the advice to text before you come like other companies. Lady told me I will call whirlpool to let them know to get someone else for me. These guys customer service

Professional, detail-oriented, and a pleasure to work with. They offered an impressive selection of…read moreproducts at great prices, and even matched items I had found at Home Depot, which made the process seamless and cost-effective. Their expertise and customer service made the entire experience stress-free. I highly recommend them for anyone looking for quality lighting.

Love this place! Great selection and Josh V helped every step along the way. We would work with him…read moreagain and again!

They have a really wide variety of plumbing tools and pipes plus their customer service is…read moreexcellent.

After multiple employees said they couldn't help us fix a handle on the bath tub, an employee who…read moretypically works at the Sandy location came out of the wood works and helped us. He was able to take apart the handle and help us replace it. Mike was an upstanding employee- kind approachable helpful. The Sandy location is lucky to have him. We love Mike!

I went in Saturday to look for a new heating element for my old hot tub. The gentlemen that was…read morehelping me took his time to walk me through different scenarios to test to see if it was the heating element and let me know to come back and talk with his Spa repair guy, took pics of my heating element to make sure I would get the right one and said he would call me. THIS IS CUSTOMER SERVICE! I left feeling like I knew I could trust them. Also, this store has the coolest things! I want to re-do my patio with all things from this store. :) I will recommend this place based of just this one interaction. Thank you!

I was a hot tub newbie and had several (significant) problems early on with a hot tub I inherited…read morewhen I bought a new home. The folks at Take-a-Break were incredibly helpful and now my hot tub is low-maintenance and running perfectly. I honestly can't believe how much time they were willing to spend with me. They really just love what they do and are happy to help. I wish all customer service was as good as they are.

I'll say right off the bat that this is a gorgeous, higher end bath fixture showroom. This is not…read moreHome Depot. The selection is vast, and if you love modern, sleek lines then you will be in Heaven. Wayne was very helpful and knowledgeable without being pushy. As this is a process of selecting the perfect tub for our modern home, I feel I have found the right place to get it.

I purchased a home 4 years ago - bathroom is beautiful with Keuco cabinets. Small plastic part…read morebroke in hinges resulting in 2 doors not closing properly. I "think" the home owner purchased these at Studio IL Bagno, but I don't even know that is correct. They carry these cabinets. I called and spoke with Wayne giving him model number. He got hold of the rep who replaced these for me today. I picked them up and Wayne spent time showing me installation tips. Love the product line and customer support offered by Studio IL Bagno. Thanks so much to Wayne for assisting me to make cabinets work as designed.