Had a problem with a 5 year old dryer not heating. Took it apart and discovered issue could have been one of several parts. Called Appliance Man and the woman in the parts department was very helpful - and as I had more questions she transferred me to a tech. John stuck with me through 3 different phone calls and helped me finally figure out what the issue was. He was very knowledgeable, courteous and (fortunately) patient (insert smiley face thing here). Can not give them a high enough rating based on this experience - and will certainly shop/buy from them going forward and use them for my appliance service calls as well. Just to add - after the 3rd call I learned that John is the owner of the business - and, I suspect, his customer service focus is what he hires for as well. read more

used this company for years, referring them to all my customers but no longer. had a washer repair and was charged close to $700 yet still not fixed. could have gotten a mew on w warranties. I stongly feel they took advantage of my daughter w these predatory pricing. i will never use again nor refer but to pay that much and its still broken, WOW read more

My wife and I have utilized the Appliance Man on several occasions with excellent results. They were the first people we called when our dishwasher conked out. Whether for repairs or the replacement of a newly deceased old appliance, you can place your trust in them. If there was ever an instance where we were not 100% satisfied with the results of their service we knew we would get a full refund, no gimmicks and no questions asked. Forget the big box stores, you want the Appliance Man for good service and great value. read more

When I needed help with my washer and dryer, Ben was so nice and professional. Thanks again for your help!

I needed a heating element for my oven the week before Christmas, I called them they had the part and it was so easy to put in and the best part is they were 50% cheaper than the whirlpool parts department. Thank you for making it so easy and affordable. Karen Francis read more

I'm glad that Appliance Man had time to come out to my place. I truly believe in trying to get the most out of my appliances. Appliance Man gives me good advice that I can trust. I just hate the thoughts of sending a sturdy dryer to the landfill or to be recycled by calling Appliance Man. They give me sound advice and recommendations. This trip was not about replacing anything. The dryer wasn't working come to find out I have a clogged vent so the cost of the visit was less than I expected, which is always reasonable. read more

We've know Appliance Man for about 15yrs. We have found some amazing deals through them. 5 years ago we bought a used Speed Queen washer from them. First washer that has lasted this long. We recently had some issues and were debating on fixing it or looking at newer washing machines. We felt it was worth fixing. It was a big job and I was concerned that we would have to go to the laundromat. We got it in the end of Thursday and had it back Monday afternoon. I was amazed that they put our washer on priority so that we could get it back so quickly. They went above and beyond. I have been to other appliance places but not happy with the service. John is amazing. Their customer service is amazing. Great friendly store that will be honest if something is worth fixing or replacing. read more

Excellent ! He did a great job ! He was very qualified and very pleasant while He worked ... Good choice ! read more

This company is awesome and Breck The technician couldn't have been more efficient... He diagnosed the problem and fix it immediately ..this company was about 1/2 the price I was quoted from two other repairs companies .. if you don't use the "appliance man "your foolish.. read more

I called these people to get a repair on an older LG washing machine. After discussing it further, and getting the model number, I asked point blank if it's worth repairing or we should buy a new machine. She recommended putting the money in to a new machine. We appreciate your honesty, and will use you for another repair some other time. read more

I would recommend Appliance Man to anyone. They are very professional and did a great job of fixing my washer. GE warranty had sent another repair company out earlier to fix my washer but after a couple of attempts the original issue I'd called about regarding the washer was still there. After contacting GE warranty a third time they got me in touch with Appliance Man. Ben from Appliance Man was awesome! He came to my house, at the time he said he would be there, and quickly diagnosed the issue. He had to order some parts but came back the next week, at the time he said he'd be here, and quickly fixed the issue. Appliance Man is awesome! read more

I called the Appliance Man and a young lady answered. I asked her if I would be able to drop off a microwave that I couldn't get to work right. She said sure bring it in and told me the prices which were very reasonable. I took the microwave in right away And was met at the counter by Brandon and I explained my situation. He said let me carry it in for you. They called John to test it for me and he was able to see right away what my problem was and within just a few minutes he was able to fix it. They were extremely helpful, professional and courteous, I would recommend them to anyone. I for sure will take any appliance issues that I have in the future to them and I appreciate all that they did for me. Thank you Appliance Man. read more

Appliance Man - Appliances & Repair Near Me - Sandy, Utah

Recently had issues with my refrigerator. Appliance Man technician arrived promptly and solved the issues quickly. I have used them several times and am always pleased with the result. read more

Helped us select a reliable, affordable washer and dryer; has been prompt and helpful with the few times we've had questions or needed maintenance since. We are a young family of five, so we use our washer and dryer a lot! read more

We have a microwave that quit working... So it was under warranty, so we contacted the appliance man through the store we bought it through (Hutches in Lehi, Utah). It has been 6 weeks and several calls and we were just told there was a 'proprietary' fuse the was blown. It took six weeks to find a fuse that blows???? And of course it will take a week or more to get it in -- there is one in Florida -- sound like a story??? Anyway we use a microwave a lot and are not happy with this service. read more

Shopped around for the best price on a washing machine pump. Appliance man quoted $51 for the pump and had it in stock. The OEM part (from the machine manufacturer) was 33$ plus 18 shipping. I went with OEM even tho the shipping seemed high. Not sure why Appliance man is so high. Hey, I tried to support a local vendor. read more

I am not very happy with Appliance man by any means. We had a brand new washer stop working about 1 1/2 yrs old. It was the circuit board in which was the issue. I ordered a new one from Appliance man which if you know they are not cheap. Got the part, stalled it and had power. Stated a load and all the sudden heard a pop and circuit board no longer works again. So now I am out the money, it has been less than a day from getting the part and still a broken washer! Not cool at all and they won't do anything about it. read more

What a dishonest store. I have bought multiple things from them, but this will be my last! Bought a brand new dishwasher, called for a warranty because the height adjuster on the rack is disintegrating .They said it was covered they would get the part and it would cost $70 to install. Which was a rack not the height adjuster. Then I called maytag myself and got the part shipped and under warranty for free. Maytag told me that the dishwasher was a 2015. I bought it in may 2018.I was never told it was discontinued in the beginning of 2018 this making our warranty years old .I went back into the store to get a receipt to send maytag for verification we had bought in 2018 and they immediately started to argue with me saying it wasn't their fault maytag regularly sends old discontinued products which is not what I'm paying for regardless of who's at fault . Update... Calling whirlpool/ maytag this morning to file a complaint was told my 2015 discontinued dishwasher was also refurbished without my knowledge ... read more

We had a problem with our dishwasher so I called and made an appointment with Appliance Man to come to our home. They were able to come about a week after I called. He said he found the problem and would order the part and would return the following Wednesday to repair it. He called the next Wednesday to say he would come the next day. In the meantime, the top portion of the dishwasher was left broken (the panel that covers the button area) which had never been broken before and I noticed that the dishwasher no longer sprayed the dishes like it had before. New issues since he came to diagnose the original problem. When he came to finally fix the dishwasher with the ordered parts, he said it turned out to be a different issue entirely and would need to order those parts and would be able to come back the next week.... I decided to cancel and not have them come back to fix anything. I am now looking for a new dishwasher even though mine is only 7 years old... Bummer that I wasted weeks of time and the money for them to come out and break my dishwasher even more. read more

Couldn't be more pleased with my recent experience. James N came to fix my LG fridge that was icing up around the fan and making noise. He called ahead and arrived on time. Very neat and clean wearing a mask. Troubleshooted the issue and returned a week later with the part when he said he would. Called and told me when he was coming. Installed the part. Charge was very reasonable . Great experience. No more icing! read more

I bought a new gas range from Appliance Man. The sales clerk helped me figure out which features I needed and worked with my price range. The two young men that came to bring the new range and haul away the old one were efficient and helpful. If you need a new appliance I recommend Appliance Man. I am extremely satisfied. read more

Appliance Man - My newly installed gas range. - Appliances & Repair Near Me - Sandy, Utah

I had a huge freezer in my basement full of about $1000 in meat and frozen food that just stopped working at 5:55pm. I called Appliance Man 5 minutes before they closed and begged to have one delivered to my house tonight before everything melted and went bad. They were here at my house in 35 minutes!! They got the whole thing installed and set up for me without one complaint and they gave me a good deal and didn't try to gauge me because I was in a bind. No one has customer service like that anymore. I will definitely be buying all my future appliances from them! Seriously, with that kind of customer service, and the money they saved me, I will be naming my next pet after them. Come here "Appliance Man." It has a certain ring to it, doesn't it?! read more

Came to check out my fridge and charge me $75. But never followed through with the cost of the part. Finally 6 days late, I called and a delay in ordering the part. So I called another technician who had a different diagnosis and solved my problem that day, I was very disappointed in appliance man to be inconvenienced for a week without using my fridge...and wrong diagnosis read more

Appliance Man came out to fix an issue with our refrigerator and it was a great experience. They came the same day, very professional and fast. The price for the work done was more then fair. We had a great experience overall. read more

I had inadvertently thrown away the shut off lever for my icemaker after returning a defective one back to the manufacturer. I had called around to numerous places checked online and finally did a little Google search for appliance parts and found Appliance Man. I explained my situation to them and let them know what make and model my refrigerator was. When I went in to the store they had the right part waiting for me and the price was very very reasonable. Sometimes they will have a used part that will work just as good as a new one. I would recommend them to anyone. read more

O no thank you! I spent 30 minutes walking around the very small store with only one other couple to compete for attention with. Nobody said hello or akgnowleged my presence until I walked up to the counter to ask some questions on ordering etc. the person at the counter was new and unable to help. She did ask me to leave a note and said that Lisa would call the next day. Nothing. We are looking to purchase an entire kitchens worth of higher end appliances but they just didn't seem interested. read more

This company is terrific! They have been outstanding in helping us get the exact appliance we wanted, a price far below the big stores, and they were really nice. I'm so glad we found this company. read more

Excellent place to get parts! They helped me.find a part for my very old dishwasher, which was a very big help. They also helped me fix my clothes dryer. read more

I had a wash machine installed. They did a great job installing the machine, but didn't put down a drop cloth so grease was tracked all over my carpet when they pulled the old unit out. I told the technicians I would call the office and let them know about the carpet situation. It took awhile for them to come back out, but the technician that got foot prints brought out a carpet cleaner and scrubbed away at it. So far I'm satisfied. I appreciate that even though mistakes are made that they were willing to remedy the situation. read more

I had two broken Commercial Panasonic Microwaves with different problems worth absolutely nothing if they don't work. Regular price about $400 each. Had to take them in and pay the $50 bench fee to find the specific problems. They were able to repair one with needed parts from the other and also found a replacement magnetron for just over $100 total. AND they did it in one day! I was very pleased with the in-store repair service and the price. Thanks. Mike S. read more

Have to go along with a few others here who also gave a poor review. These guys are excellent at making excuses as to why they can't fix the problem with our GE Washer. Been to our house 2x, we've spent over $450, yet the problem persists. Although Jevon, one of their lead techs assured me he'd repaired our washer, and would happily return should we have future problems, nothing could be further from the truth. After 3 days of calling & trying to get a tech back to our house, we were told by Terri, one of owners, that "there are thousands of different washing machines brands, and their techs have to call the GE hotline for a prognosis, there is no way they could be an expert for all brands." I thought we were already paying for their expertise, unfortunately, not. This company has no customer service skills at all!! Never using them again! If you want your appliances repaired by a company with knowledge, expertise and a willingness to provide good customer service, go somewhere else!! read more