Alfredo was extremely helpful and so kind. It's refreshing to know employees like him still exist…read more We had a wonderful experience shopping here.

We ordered tongue and groove plywood and 2x10s for a storage project. The wood was delivered on…read moretime and the delivery driver was courteous. However, the metal bands around the T and G were banded too tight, cutting into each piece of wood. In addition, many of the 2x10 boards were unusable due to the poor quality/age of the wood which caused them to break. When we called to see what the manager/owner could do about this to help us out, he did allow us to return two pieces we didn't need for a refund but refused to offer any type of discount for the unusable wood and was rude. The worker at the yard was extremely apologetic and helpful, however.

I came to Ogdens because I wanted a local company that would stand behind the flooring I wanted…read more Was it a seamless process all the way through? No... but they absolutely communicated with me and kept me in the loop and explained everything. I am 100% satisfied that it was the best use of my money and time. Probably the very best part was their installer. Eye for detail and beautiful work on top of the most professional manner. He was a delight to have in our home. Showed up ON TIME every single day and finished almost exactly when he estimated he would. His name was Joe, and wow! No clue if they have a bunch of installers or not, but I would recommend Joe to my MOM.

Update: After we made contact we made contact with the owner, he replaced our floors…read more In Aug of 20 I accepted Ogden Flooring's bid even though they were not the cheapest option since they are "known through the community for having the best installers" (See pic) That was not my experience ! LVP is supposed to last 10-20 years. In less than a year, I had SEVERAL cracks in our new flooring. I requested this be repaired. As the cracked flooring was removed, large debris were found. The original installers did not clear the debris before installing. There were additional issues with the initial installation, & when I addressed them with Ogdens flooring the response was defensive. Examples- During floor prep, the guys removed the door stops. When they came slamming through the front door they made a hole in the wall. When this was later addressed they alluded to us that we were lying b/c their guys won't use the front door. We had to show them our doorbell camera footage to prove it! Installation was not done on time. We had to move in mid-project with me 6m pregnant & 3 young children in the house, they did not clean at the end of each day. They left exposed nails & power tools/saws out while there were children about. When the project was over (or so we assumed as several days had passed with no more workers but we weren't told anything) we called in. A pile of trash/sawdust was left in our garage. We were told that was normal and they were probably not done yet. We also had to call to request the trim pieces be installed. Amidst this, the dishwasher stopped working. Ogdens denied involvement, citing no reason to touch it. We sent them pictures of pieces of baseboard labeled by their workers with the words "Dishwasher" on the back. After having a tech out, it turns out the guys had disconnected the waterline and did not reconnect it. The removal of the baseboards left large indents all along the wall/ chips. To this I was told baseboards were not included in the fee. (see pic) The hard floor transition to carpet on the stairs is bunched and the seam is clearly visible. (see pic) The installer told me, "Well I'm not a carpet guy" When I addressed these issues, the manager had an answer for everything. We had to FIGHT for anything to be made "right" by sending pictures, rebutting, & having other techs visit. The ultimate solution- $150 credited back to us for the cost of the drywall & having the Dishwasher tech come out Present Day- So over 3 years, the lumps have turned to cracks, the repaired panels have peeled, places are scratched etc. These issues have to be addressed since we are selling. I went into the store with 2 requests: replace the damaged LVP panels & carpet 1 room ASAP. I summarized why I needed panel repairs for the 2nd manager. They estimated around $300 for the carpet; first pick got discontinued. The next option was higher quality at $700. The final choice, within the $300 range, would arrive in about a week. The manager said he'd measure it in 2 days. After measuring, he indicated it might be closer to $400 due to the larger room, but he'd send an official cost sheet via email soon. I stressed the timeline and requested a prompt install. 6 days later, this manager sent me a text asking if I remembered what carpet I had picked out! 3 days later I reached out to see if the carpet had been ordered & confirmed that the panels of LVP will be replaced as scheduled. The carpet hadn't been ordered. Ogden's LVP repairman told my husband that the panels were not installed correctly. Un-sanded seams and lingering debris were causing chipping and cracking, necessitating a complete floor replacement. He left saying he will contact his boss & we should expect a call. A few hours later I reached out. Our text conversation left me stunned.[see pic] As of yet there has been no resolution. After 2 separate installers have told Ogden's flooring directly that this was a bad install, no refund or replacement will be agreed to by them. They want me to use the original installers they fired to replace the damaged panels & let the rest be "someone else's problem"

Amazing service, fixed my smittybuilt air compressor in 10 minutes. Nothing but professionals here…read more I'll be coming here for all my hose and rubber needs from now on!

Extremely helpful and knowledgeable staff. Highly recommended for anyone looking for custom…read morehoses/connections

We love our new master bathroom. Ken was very helpful. Not, only did he make sure that the project…read morewas on-time and on budget, he took interest in making sure that the finished bathroom was beautiful. He cares about getting the details right and the finished work shows. Victor did most of the work on-site and we found him to be hard-working and professional. Overall, it was a 5 star experience!

Five Star Bath Solutions is a fantastic company and gave us exactly what we wanted. They did a walk…read morein shower for us that was very custom and they were able to do everything we envisioned and asked of them. They were very informed and knowledgeable about every aspect of the bathroom remodeling process and the craftsmanship was oustanding. Very glad we chose Five Star Bath Solutions to do our shower as it turned out even better than we could have imagined.

We went to every plumbing supply store in Salt Lake and Utah Counties looking for a floor drain…read morecover. Finally B J Plumbing had exactly what we needed.

Are you an inspiring DIY and regularly attend YouTube University and does each job require multiple…read morevisits to the store? If so, I strongly recommend BJ Plumbing as your default supply store for all things plumbing. I usually go to Lowe's. When they didn't have the correct cartridges for my bathtub, they suggested I try Home Depot or BJ Plumbing. When Home Depot didn't have what I needed, they also suggested BJ Plumbing. Not only did BJ Plumbing have everything thing I needed (at a better price) but the gentleman helping me, gave me advise that I didn't get on any of the seven YouTube videos. It saved me another trip.

I contacted Granite Transformations a few weeks ago to schedule a free in-home consultation. I'm…read moreinterested in re-modeling my upstairs bathroom and also wanted to get some pricing for new kitchen countertops. Granite Transformations caught my attention because they offer same day re-modeling services with no need for demolition. For countertops, one of the unique things they do is create a custom granite overlay that fits right over your existing countertops. That way there is no need to remove the existing countertops, so the remodel takes less time and there is a minimal amount of mess. The next work day I received a call back from Granite Transformations. The woman on the phone was very nice and helped me find a date that worked for my schedule. She told me the appointment would take about an hour. Fast forward to today, the date of my free in-home consultation. In summary, I'm very disappointed by how the consultation went. Alex, the sales representation from Granite Transformations, was extremely pushy and his attitude was off-putting. He was not willing to show me the presentation without my wife in the room, even after I told him that she wasn't interested in seeing it and that I already knew what she liked. To be honest, my wife doesn't like being sold on something and certainly doesn't like pushy salespeople.She wants to do some remodeling, but she trusts me to handle the details because I always consult with her before making the final decision. Alex explained that without my wife in the room I wouldn't be able to make a decision today and he said he wanted to close the sale today. I told him that I wasn't prepared to make a decision today and that instead I wanted to learn about available options fromGranite Transformations and the costs involved. He told me several times to just call back when I was ready to buy and seemed irritated that I wasn't planning to buy today. When I asked him to continue with the presentation he refused, and again told me to call back when I was ready to buy. He went on to say that because I'm also in sales I should understand, but honestly I don't. I'm not prepared to make a decision without first doing my research and learning about the available options. I would think that would be expected. That is why I schedule the free in-hone consultation. After all, there aremany companies who do kitchen and bathroom re-modeling and I want to make sure I get exactly what I want and at a competitive and affordable price. After my brief, but very unpleasant experience this morning with Granite Transformations in Sandy, I will not be calling them back.

I had my countertop enlarged to give me more counter space...what they neglected to tell me was how…read moreobvious the seam would be....the counter top comes in widths of about 51" wide and the new counter top I wanted put in was much wider than that....more like a big island. Not only that but during the polishing they had actually taken off the shine finish in trying to get the seam to look good (does not look good). So if you stand back from the counter you can see where it looks worn and there is no shine left along the seam line. I had also order new 12" cabinets and what I got was 12" outside width not inside width.....whenever I measured cabinets the 12" was always the inside depth. I always thought it was a universal measurement on cabinets? The workers were great to work with but I would not recommend the product if your doing a big remodel......small jobs would probably work out ok.