Over Christmas I purchased a Green Egg for my husband at Allred's Ace Hardware and the staff was…read morevery friendly to help me decide which size would be best for our family's needs. I came in the day before Christmas eve and they told me they would have one built and ready to pick up on Christmas eve at 9 am. They even loaded the egg in my vehicle and showed me how to take it apart correctly since there's a lot of pieces to it. Since then we've been going back to this store for many of our essential items and more items for smoking with our new Green Egg. They have a lot of the same items your local Home Depot or Lowes carry without the crowds. I signed up for their free rewards and already used $40 and discount coupons from receiving them in the mail. It's convenience, handy, and the staff is great!

It's so easy it is to pop in and out of this Ace Hardware, it's never crowded, and the location is…read morevery convenient. They also have an impressive selection of screws and bolts, which makes it a perfect one-stop shop for my projects.

If I could give this place a 0 star review I would. Please avoid this place. The Latino man at the…read morecounter could not have been more dismissive and rude. I asked him if he carried an item and he said " it's upstairs on the right." After trying to find it without avail, I asked him TWICE again and he said" it's up there." Then I asked him if he could help me find it and his response was " no, we are closing soon. " Last I checked, people actually WORK while the store is open, not seemingly playing on the computer or on the phone. I get better service and attention at the local Home Depot. Aren't neighborhood stores supposed to be friendly. As much as I'd like to support Mom And Pop shops, I will NEVER come here and I suggest you don't either!

This place has it all. I needed a new serpentine belt and tensioner pulley and they had it! No…read moreissues at all, I even got a significant deal on my purchases. I definitely recommend giving this place a shot! Solid customer service.

I had such a great experience at Ace Hardware thanks to Jose F!…read more Jose was truly amazing--honestly the best customer service I've experienced in years. I called the store with a problem and wasn't even sure there was a solution. He encouraged me to come in and confidently assured me he would help figure something out. And he absolutely delivered. He was incredibly friendly, patient, and accommodating, and went above and beyond to make sure everything was taken care of. It's so refreshing to walk into a store and be helped by someone who genuinely cares and takes pride in helping customers. I left feeling extremely grateful. Huge thank you to Jose for making what could have been a stressful situation so easy!

The people that work here are Jackasses…read more None of them are helpful or provide half decent customer service. They weren't knowledge about hardware and tools I wanted and weren't able to answer any of my questions.

I stopped in to Choice hardware to pick up a bottle of wiper fluid on my way up to the valley and…read morewas pleasantly surprised at the store. From the minute I walked in I was greeted by several polite and well dressed employees. They had a sale on carharts which distracted me from my goal but was very impressed by the price and selection. One of the employees took the time to show me their new updated selection of boots and clothing as well. The prices were very competitive to the big box stores and I love the small town, family owned feel. I'll definitely be coming back for sure.

Great service! Good prices. Always very friendly and willing to help.read more

Give Daniel a raise!!…read more He was absolutely incredible when helping me out with my car key. He was patient and persistent when helping me. He was super professional and I would totally recommend this location. Fantastic service.

I bought a tube of silicone for a project, and while I was in the middle of working, I noticed…read moresomething seemed off about it. After checking the package, I realized it had expired. Because of that, I had to stop what I was doing, remove all the silicone I had already applied, and make an extra trip to return it. It wasted my time, set my project back, and caused a lot of unnecessary frustration. What disappointed me the most was the customer service. They exchanged the product, but no one apologized or acknowledged the inconvenience, and they didn't offer any kind of compensation for the time and effort I lost because an expired product was still on the shelf. Mistakes happen, but how a business responds makes all the difference. Unfortunately, this experience left me feeling like my time didn't matter. Because of that, I won't be coming back.

So for several months I have been looking for a very old, now specific, cabinet hinge. I called up…read morethis company and they said that they have some hinges and come on down. 80 blocks away I found the part that I needed. Awesome.

cody was recommended to me for a rebar tool i was not satisfied with the machine he told me i had…read more30day satisfaction guarantee i came back the fourth day after i bought to return and was told i was going to be charged a 20%restock fee and was also told by cody he never wanted to see me again because i asked why i wasnt told this upon buying the machine nor did cody mention this to me when i spoke with him. Though i will mention that the person helping me through his name is owen was alot of help through my frustration. By no means was i rude to owen or cody for him to act the way he did and i dont know if this is how he gets customers happy or even to come back guess you should think twice to ask all the details of a 30day satisfaction guarantee

Matt truly went above and beyond to help us. We went to this Ace four times trying to get the right…read morescrews and he kindly helped us the second time we came in then The fourth time when we still had it wrong (totally our fault) we rushed in ten minutes before close and he still went above and beyond to make sure we got it right this time. He was so kind and caring even though we were there 10 minutes past closed. Matt was so helpful and kind I hope Ace takes care of him.

With all of the gun violence in America, it's disturbing to stand at the checkout counter and stare…read moreat boxes and boxes of ammunition, and children's BB guns teaching a future generation that guns are toys and something that can be played with. While clearly, this is normal for owners and managers of this Ace Hardware store, they clearly have no idea of the Progressive clientele of this uptown area. I grew up hunting and fishing and so I'm no stranger to guns but have come to realize that the world would be a better place with fewer guns and ammunition. I'm very disappointed and will likely make more trips out to Lowe's to avoid supporting this store.

Get everything I need when I go. I Get lots of help around and they show options to help you make…read morethe best decisions. People are super friendly there! There's this guy named Joey who showed me different chainsaws and blades and what were best on the project I was working on and he was right! 10/5 stars because they are great! Managements super friendly and amazing.

Thank you to Brian for taking my call at 7:40am and taking the time to ensure you had the battery I…read moreneeded for a key fob. It works. IM not stuck at work today. For such a small request for a tiny item, you went above and beyond. Thank you! Brian rocks at Timberline Ace. Call him if you need anything.