Went in for a blood donation today and everything went very well. The process is very quick and they even have giveaways (gift cards on Mondays and a new gift every month). Giving a blood donation isn't necessarily fun, however the staff here is great. The staff who did the blood draw and the person working the "Cantina" area were all very professional, friendly, and made the whole process pleasant read more

This is my go to site for sbc donations. Even at 8am on a Saturday morning, the place was busy. Staff are all very friendly and warm towards everyone. Easy parking and easy to find. Will definitely be back! read more

Just a heads up, they are very anti-mask here. Where I am from, wearing a mask is about consideration of others, it's about understanding. In the current year you will see all sorts wearing masks on transit, and at the grocery store, even outside. In a medical setting, I still default to wearing a face covering. I feel like with all we learned from COVID, it's the least I can do. Anyhoo, at Stanford, they will be giving you the side-eye for apparently appearing to *not be feeling healthy and well today.* I felt A-OK, had a temperature that was exactly average, and had run a 10K that morning, but one of the staff members here kept treating me differently because I was wearing a mask. It was really weird, and I won't be returning. As others have stated, the park that one walks through to get here from the Caltrain stop is really nice! read more

This is prob my favorite SBC site. I visit them all but the staff here are just cooler. Maybe it's the nice park next door, not sure, but I always have a good time here. DanDan was so nice, she's like hey! You qualify for three units of platelets! "Did you just call me fat in the nicest way possible?" @_@ kidding kidding lol "Your platelet count is really good!" Uh huh =p read more

Professionalism is the main task of every employee that displays cordially in a friendly setting. You can felt their warmth and the type of care they are giving, that you are willing to donate more and keep on coming back after 3 to 4 months which I have. I usually scheduled my blood donation to the mobile drive (you can find it on their website) , my observation, people on the mobile drive are more precise and experienced when it comes to getting my blood. read more

I have been a donor for many years. I'm always courteously received and appreciative of the smiles upon arrival and the kindness. The level of care is top notch. I'm happy to give when I am able to. Stanford Blood Center has also granted me health and wellness when needed. When I began donating, I had no idea what the future held yet one day I needed blood and it came full circle. Good things happen when people do diligently do good things without expectations. I appreciate all of you over the. Keep up the great work! read more

I am proud to support the Stanford Blood Center , and would suggest that those persons that are able make time to donate Blood this season. There is an increased need for blood during the Holidays so make time if able. The Stanford Blood Center was created to support the needs of Stanford Health Care, and the Lucile Salter Packard Children's Hospital. Stanford is one of the leading Medical institutions when it comes to both the research, and care of rare, and complex pediatric diseases , meaning your donation has the chance not to just impact one life, but potentially countless thousands. For those able to travel to Stanford you will find yourself in the best possible care, with easy street parking, amazing staff, yummy snacks, and the safest of donation centers. Plus as an Extra Incentive between now, and December 11th, 2021, you will receive a voucher that can be redeemed online to have a Special Holiday Long Sleeve Shirt sent to you. This year a collectible snowman themed long sleeve shirt is being provided so Make a Heart Melt , Donate Some Blood This Holiday ! read more

Stanford Blood Center - Donate by 12-11-2021, and have this Special Long Sleeve Shirt sent to you . - Blood & Plasma Donation Centers Near Me - Menlo Park, California

Wonderful staff, always friendly, a great place to donate. I have been donating for the last 5 years at the Stanford a blood centers (this one and their 2 Mountian view/ Palo Alto locations) and I absolutely love all the locations. This place is super convenient, staff is super friendly, helpful, and the whole donation process is seamless. They try to make you feel comfortable, and your donations saves lives! Parking: they have parking in front and by the park, super convenient Donation time: varies, it depends on the day, the most I have stayed for one is 2.5 hours, but typically it's a little over an hour Customer service: they are friendly and super kind Since there is a blood need and only a small percentage of people can donate, for those who can, check out this place! They make you feel comfortable while donating blood Overall, great experience as always read more

Stanford Blood Center - Waiting area during covid - Blood & Plasma Donation Centers Near Me - Menlo Park, California

Re: Menlo Park Stanford Blood Center on Burgess Drive The people here are SO KIND and CARING! They're happy people which makes you want to receive care from them. :) I donated blood for the first time today and it was a positive experience. From the receptionist Tanya to Hayley D., BCT who handled my donation, friendly nurse Ramona who explained the donor program, and Alex who checked on me as I was enjoying the post-donation snacks! It's a painless process and Hayley provided excellent easy to understand instructions. The people here are NICE. Which is so rarely found nowadays. I will definitely return to donate again in 2 months. read more

I donated blood here several times in 2022 and 2023. All my previous experiences were stellar. After a year of not donating (due to weight loss & a vegan diet), I decided to try again today. I don't know what they did to this place over the last year, but the standard of care and customer service are both severely lacking now. - The intake person (Davina?) went through the whole prep process without telling me what she was going to do. I've been here enough times to know the drill, but it would still have been nice if she'd said, "hey, I'm going to check your hemoglobin now." Nothing. She sure did want to talk about her two dogs though. - The phlebotomist was really nice. However, she inserted the needle incorrectly. The needle felt better after she moved it a bit, but the blood flow was very slow. She told me to turn the bottle in my hand more quickly, which I have never had to do before. After she took the needle out, my arm hurt like hell. The phlebotomist apologized and gave me a bunch of ice packs, but it still sucked. I've had many blood draws with absolutely zero pain so I know this isn't because I have crap veins or something. - I might have left feeling okay-ish, mentally, if not for the post-donation snack service. They removed the individual tables, so now all donors have to sit at the same table, awkwardly avoiding eye contact. The worst part was that the volunteer running the snack bar (Sunny?) straight up offered the guy across from me a "complimentary madeleine" and kept asking him if he needed anything else. She also bussed his trash for him? Tf? So, I'm vegan and can't eat madeleines anyway, but it boggles my mind that the volunteer would give the other donor a special treat and not even offer one to me. And not once did she ask if I needed anything else. She was on her phone instead. By the way, if anyone needed a special treat, it was me. The other donor was a big burly dude who finished his donation 10+ minutes before I did and clearly had zero complications. (I still can't move my left arm without pain. It's a miracle I was able to drive to work afterward.) - And one more thing. SBC has "ethnicity codes" that only cover a single ethnicity. If you happen to have more than one ethnicity, you'll either have to pick one or do what I did -- choose "other." The guy at the front desk asked if I wanted to update my ethnicity code and handed me the code sheet. I was hoping they'd updated the sheet with more options, but nope. Same old stupid sheet. I don't "look" mixed so I guess that's why they assumed I shouldn't have chosen "other" Anyway I probably sound super petty, but come ON, I woke up extra early, drove in rush hour traffic from San Mateo, and took time out of my work day to donate FOURTEEN PERCENT of my total blood volume (yes the average donor gives 10% but I'm a LOT smaller than the average donor). I'm allowed to be annoyed. I was gonna give three stars because previous experiences were good, but as I reflect on today's experience, I can't give more than two stars. Highly doubt anyone from SBC will read this, but if you do: bring back the people who worked here last year! And get rid of that communal snack table. That's a win for y'all too -- if you return to individual seats, it'll be harder for donors to know when you're giving special madeleines to another donor! Edit: hey SBC I appreciate the reply, but I will not email or call directly. You have enough information in this review to take action. Besides, there's no point in reaching out directly because I will never donate with SBC again. I may never even be able to donate blood again in general. It's been almost 24 hours and my arm STILL hurts. You hit a nerve, literally! read more

This location is in a quiet residential neighborhood. Parking was easy. Everyone working there, from check in to the nurses helping with my blood donation were professional and so incredibly sweet. I was a little nervous because the last time I donated was in college but they put me at ease. I wish they had Wifi so I could mindlessly scroll social media, but I guess it was a good opportunity for me to unplug. They did have music playing though. Afterwards you have your choice of drinks (different types of juices, coffee, tea) as well as healthy snacks (cheese, apples, carrot sticks), and guilty pleasure snacks (Santa Cruz cookies, Oreos etc). Highly recommend this location if you are looking to donate blood! read more

This is review for their mobile blood donation. I went to their mobile bus for blood donation today at PAMF San Carlos. I made appointment online for 10am slot. Did pre checkin answering all questions in the morning thinking will make it faster and more efficient. Arrived there before 10am. Signed the signup sheet and staff check my appointment and info. Asked me to wait outside the bus. There were like 2 people in front of me i think they were also 10am slot. Waited outside for 20min and see people with 10:15 appointment also coming in. Re-entered the bus asking staff estimate on time to wait further. They said 30-40 min. I saw only 2 person giving blood. I doubt 30-40min is a true estimate. With few 10am appointment still waiting and 10:15 and probably 10:30 coming soon, I did them a favor and told them i am leaving without giving blood. Why they open more time slots for appointments than they can handle?? Or they think people have all the time in the world to wait for donating blood. Poor capacity planning and inefficiency is ruining a good thing. Other 10am ppl were also frustrated. I did donation before on mobile bus pre covid but not with Stanford Blood center and never has issue. I am not going back to waste my time with them. Maybe Menlo Park office is better but will have to take the risk driving down South. Anyways, try them if you have all the free time to wait and no need to other things in your life on that day. Allocated 2-3 hours at least even with appointment!! read more

Stanford Blood Center - Blood & Plasma Donation Centers Near Me - Menlo Park, California

I haven't donated blood in a few years, but the staff at Stanford Blood Center locations have always been professional and courteous. We made an appointment online (their appointments are more limited these days to allow for social distancing, and they were only seating donors about every 3-4 chairs so plenty of room). Parking is pretty easy in the lot, or there's also street parking since there is a park across the street. The donation process was very seamless and the canteen area had lots of snacks, even cookies from Pacific Cookie Company! To avoid high touch, a staff member will grab the items for you. All the staff members were wearing gloves and masks, so you feel safe when they are interacting with you. Right now they are also running covid antibody tests on donated blood so you can see your results via their portal. They keep it pretty cool inside so bring a jacket or ask for a blanket if you get cold! read more

i gave blood in january and chose this location since it is super convenient to home (on the border of menlo & palo alto). parking is super easy as they reserve all of the spaces in front of the shared office building for blood donors! upon arrival, they had me read relevant literature and enter pertinent information via ipad. after, i met with my phlebotomist (aka staff member who would be conducting the blood donation) who reviewed my healthy history and did a mini physical to ensure my blood pressure, iron count and temperature were all normal before proceeding. since i'm a petite woman, she also made me stand on the scale to ensure i met the weight requirement (not a usual thing, but i understand since i'm only a little over the 110lb weight limit). to be honest, i hate needles, absolutely positively hate them. but, i LOVE being able to donate, volunteer, give what i have especially if it's useful to someone else, a community, or a great cause. i have blood type O+ which is universal, and always in high demand, so i try to give when i can. my phlebotomist put me at ease, did all the prep work, sanitized all her instruments, then inserted the needle. the last time i did this, 5 months earlier, i weighed more, and i filled the bag in about 9 minutes. this time, i actually did fine until the last few minutes, when i suddenly felt nauseous and light-headed. immediately, 3 staff members came to my side and started helping me, pumping my legs, trying to get me to breathe, drink some water, stay awake and not fall asleep! within a few minutes, i was fine, but since i had this reaction, i had to sit in the chair a bit longer, until they felt/observed that i was ok. i was actually covered in sweat, it's like i had the chills and sweated through my clothes! i was then led to the recovery "canteen" where i was given water/juice and choice of cookies, apples, chips, pretzels while my body recovered from the phlebotomy. i was asked to sit longer than the typical donor since i had a reaction, but that was perfectly fine with me since i didn't want to have any issues driving home! the canteen supervisor was very friendly and checked on me periodically. when i left, everyone was very friendly and repeated said they were happy that i was ok. i couldn't have asked for a better set of staff to be there for my blood donation. hopefully, the next time i donate, it will be a smoother experience for me, but i'd definitely return to this location for their 5 star service and customer care! read more

Stanford Blood Center - Blood & Plasma Donation Centers Near Me - Menlo Park, California

May 12, 2021 This is review number Maestro or Maestra a few notes on the piano if you please, Eighteen, of this Blood Bank. Please ah please people, if you have the ability, roll up your sleeve if you wearing long sleeves. If you wearing short sleeves, stick out your arm. I know many been hesitant ever since the Mister Corona Virus came, many are hesitant to try donate. The Blood Banks that I have been to. Temperatures checked when you enter. Hand sanitizer through out their facility. If you pass all the tests and questions, you will get have successful Blood Date. My last Blood Date, found minimum for the hemotocrit is twelve point five. I am or was thirteen point zero. Sorry but word Blood Date, my hometown Salvation Army Corps came up with words of Blood Date. If one thinks of it, Blood Date seems be appropriate words. I had fifty successful Blood Dates since year 1986, Year Of The Tiger. Please know one donation is able save up to three lives. read more

Everything about Stanford blood Center is hundred percent terrific. Easy parking right across from Burgess Park. Great staff. You are doing something for your fellow man/woman/baby by giving blood and you are regenerating new fresh blood cells which can be very healthy for you. Check it out. After you finish your seven or eight minute blood draw you get the most Delicious cookies from the pacific cookie company served with pineapple or orange or guava juice by a blood bank volunteer. What's not to like? I am a 10 gallon donor and I tried to donate every six months at least. read more

Stanford Blood Center - Blood & Plasma Donation Centers Near Me - Menlo Park, California

I've been donating to Stanford Blood center for about 7 years, partly as my way to give back since Stanford Hospital saved my Dad's life when he had an aortal aneurysm many years ago. This place is great, Tony at the front desk is super nice, friendly, and seems to make an effort to call me by my name when I come in. Nancy is awesome too. And I enjoy the snacks in the canteen (the POG juice is my favorite). I try to bring a friend when I go - it's more fun that way, and you can help double your impact. I want to share a little tip I learned, about getting your Hemoglobin up. I used to fail the hemoglobin test every other time, unless I went out of my way to spend weeks prepping beforehand, to make sure I'd pass. Sometimes, even if I did prep for a few weeks, I'd just barely pass or sometimes still fail. I'm vegetarian and tend to be slightly anemic, so my hemoglobin tends to be around 11.5 to 12 (which is not necessarily unhealthy, but not high enough to donate). Anyway, I used to feel really frustrated when I'd go in and fail the test, sometimes even after I spent weeks prepping. Sometimes I would forget when I was supposed to prep, and I kept trying to suggest to the people at Stanford (when you call in to make an appt) that since a lot of other people fail the hemoglobin test also (someone at SBC told me that), they could probably get a lot more donations if they could give people a friendly "call reminder" like 2 or 3 weeks in advance, that they could use blood in about 2 weeks, in case they wanted to prep for the donation. In my mind, this could get them a lot more successful donations (I was barely able to donate 4x per year because I kept failing). Because it cost me a lot of money to prep for the donation, because I bought things like Hema-Plex (a blood builder) and Visalus, and drank lots of green shakes the 2 weeks before a donation. I couldn't afford to do all this on a daily basis, it was just too expensive, these last few years. So I was super relieved to find something that is cheap, reliable, and works REALLY WELL to get my hemoglobin levels up: Prenatal Vitamins (at least, the Nature Made brand I get). I could not believe it when I donated one day and my iron level was 15.1... higher thaan my friend who is usually in the 15 range because he eats lots of meat. I am posting a picture of the type I buy. It's super cheap when it's on sale at costco ($15.99 for a 5 month supply, so like 3 bucks a month for a supplement with easily-absorbable vitamins and minerals). I can't tell anyone else what they should take, but it worked so well for me, I had to share this. Now, I can donate 5 or 6 times per year, AND schedule my appointments for every 8 weeks (whereas before, it was a crapshoot). I should also mention, certain supplements can actually lower your iron levels (like calcium or oregano oil). I had been taking those for a while, to heal a tooth abscess, and could not figure out why I just couldn't seem to pass my hemoglobin test. Finally one of the SBC technicians (the people who do your hemoglobin test) told me that. So I thought it might be worth posting that here. You can see some pics of my iron levels after I started taking those supplements. I haven't failed a single hemoglobin test since I started taking these, AND not only are they cheap, but they're easy to swallow (even though the pill is fairly large) and they don't make me nauseous (long as I just take 1 per day). According to one of the reviewers on Amazon, it seems that men can take them too (check with your doctor if you want to be sure). There are 6,870 reviews for it, mostly positive. Cheapest price seems to be at Costco, when it's on sale (at least 2x per year). $15.99 on sale, or I think $19.99 "regular" price. I know, prices may change. Anyway, I couldn't be happier with this stuff and had to share! https://www.amazon.com/gp/product/B07BXVFC32/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B07BXVFC32&linkCode=as2&tag=9430102-20&linkId=59ce6ab4efa1f3af7de14f0abecd7146 read more

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The staff here are especially kind and friendly. The young man in the recovery lounge is good at keeping track of time for you. read more

Stanford Blood Center - Menu for blood donors. - Blood & Plasma Donation Centers Near Me - Menlo Park, California

Apparently, it has been 11 years since my last donation (I do live a thousand miles away), but according to their records this was my 48th donation to the Stanford Blood Bank. Before that, I gave regularly at the Red Cross. The Stanford Blood Bank maintains several facilities in and near campus. Located near the Menlo Park City offices (and across the street from one of their parks and the city's sports park), this is a particularly nice facility. Both the staff and volunteers are very friendly and nice. More importantly, they are skilled, efficient and very gentle. If you are healthy, give to your local blood bank. They always need blood and there's no greater gift that you can give to your community. read more

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Such an easy, pleasant, friendly place to donate! I am honestly not the easiest donor (I basically "get the vapors" if I'm not careful and get nauseated or lightheaded or my blood pressure drops a lot), and these guys are so on top of it as soon as I warn them. My needle sticks have always been smooth, they really look out for your well-being, the snacks are nice, everything is clean, I've never had much of a wait, and they even have funny t-shirts around the holidays. As someone who cares about donating blood but hasn't always had the best experience, it's so nice that here they make it easy to keep coming back. read more

I've been donating blood at the Menlo Park location over a year now. Every time has been a good experience. The staff is friendly and the the technicians are great. Everything is really efficient. It's good to make an appointment. read more

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UPDATE: I received a call from Renee, the director, in reference to my experience only a few hours after the incident. She apologized for that experience and assured me it will never happen again. She understood my point of view and was very appreciative of my willing to make a donation. She took ownership of the situation and vowed to make it right. I was pleasantly surprised by how seriously she took my experience. I will give them one more chance. ORIGINAL POST: I made an appointment to donate plasma, in order to help other people. The two people in white coats I spoke with were wonderful and polite and professional. They explained to me what I needed to know. They are the only reason my rating is not one star. However, Tony, at the front desk leaves a lot to be desired. No people skills. He was very rude. I walked in and before I could say "good morning" or "hello" he directed me to sign in. Absolutely NO pleasantries were exchanged. Then when I said what I was there for, he told me I couldn't if I hadn't done it before. I was not familiar with the process. So, here I am feeling dumb for even trying. I didn't catch the names of the man and the woman I spoke with, but thank you for explaining. Please advise Tony to take a crash course in customer service. read more

I made a first time visit this week, my first donation in 20 years. I went to the Campbell center on Hamilton. The people are very polite and professional - typical of my experience with Stanford. The place was uncrowded and I got a same day appointment. Signs everywhere say this will take about 7 minutes. Mine took 1.5 hours, although the actual bloodletting was probably 15 minutes. Lots of forms to fill out. Complete international travel schedule for the last two years - which was part of my delay since I used to travel extensively before Covid. No followup emails. I expected to hear something from them, either that my blood checked out ok, or just a polite thank you. read more

Wonderful place to go to give blood. Everyone is friendly. The place is clean and orderly. I came, I donated, I stayed the required 15 min and ate the snacks and drank the beverages offered. And I left. It was a perfect day to give blood for a good cause. Will do it again and recommend others to donate also. Have done it again and the same is true. They are very efficient and get you in and out within about one hour. I arrived at 2p and was at the "munchie" table by 2:45p and stayed the required 15 min. Thus it only took 1 hour of my time to donate blood for a good cause. Have done it again and again and have rarely had any problems. TIPS: if you've been vaccinated, call first to see if you can donate, know your name and address since they will ask you this many times And finally, they will occasionally give perks such as movie tickets, or restaurant tickets, you just have to look it up and it will say on the website Definitely recommend giving blood at this facility read more

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I've managed to avoid ever catching covid because I wear an N95 when in crowded settings. In order to donate at the Stanford blood center, you are required to remove your mask to have your temperature taken. They are not willing to use forehead or ear thermometers. So, if you actually care about staying well, you would not want to donate there. They claim that they need blood, but aren't willing to accommodate people who want to avoid catching a respiratory disease, so I can only infer that they don't actually have any sort of shortage. I have blood type O negative, so this is especially disappointing. read more

I'm back in business baby! My story goes like this. Back when Hurricane Katrina hit, I immediately went to a Red Cross to donate blood. Because I was new to the vegetarian lifestyle and uneducated, my blood was rejected because I was anemic. Since then, I've been taking iron pills daily, however was nervous to donate and have the same rejection happen. Decided one day to take another stab at it again. Made an appointment at the Menlo Park location, and it was a success!!! I was nervous at first because it had been years, had the giggles. My experience was great, all the staff are really nice. It takes a full hour, door to door. You check in, fill out an extensive form, get interviewed and your blood tested for iron, donate your blood, eat snacks, then leave. So far I've now been there twice and plan to donate every 2 months whole blood. My veins are too small for platelets. Wish I could do that. Found out that I'm B+ Blood Type, only 8% of Americans are in this category. Yay! read more

If I'm going to donate blood I'm only doing it here. Very clean, safe and great staff. Was there less than a hour and they make it so easy.

Terrific experience! Offices are light and airy and very cheery - nothing like a hospital clinic. And meticulous COVID protocols in place, of course! But super-friendly staff and the best part - a phlebotomist who found my vein on the 1st try - and utterly painless needle insertion. If I hadn't been watching the bag fill up, I wouldn't have even known I was donating! Honestly, it kinda felt like a fancy spa, with everyone being so friendly and helpful! Only complaint: the snacks offered are, um, a bit on the healthy side. So how about some Doritos Flaming Hot nacho chips instead of those healthy organic chips! ;-) read more

Donate Mondays for free movie tickets. Brand spanking new... and tiny. Unfortunately, the new center is crammed into too small of a space. Service was very quick on Christmas Eve and I was surprised they were open. The cantina still has POG but you will be knocking knees with anyone across from you... no room for any elbows on the table. This is OK. I will go back to the Hillview center for being more spacious and they also have POG. read more

Stanford Blood Center - Blood & Plasma Donation Centers Near Me - Menlo Park, California

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My Stanford Family Practice physician sent a letter stating it was fine for me to give blood. First they didn't want to take my blood because I have arrhythmia and haven't had ablation to correct it Oops, that is why Stanford implanted a defribulator. They checked and yes that makes giving blood OK. Then they asked why I, a layman didn't tell them I had the ICD and I suggested that I would have if they asked, they are the ones with the white coats. Then the tech goes to take my temperature and literally stabs the area under my tongue with the probe. Then they find my hemoglobin is a bit high so I can't give blood. I am being watched for slightly elevated Red Blood Count by a Stanford Hematologist. Guess what a suggested therapy is : donating blood regularly. I have some great physicians at Stanford and get excellent care there, but Is the Blood Center actually even a part of Stanford Health Care - they can't even pull up my Stanford records or contact my Stanford physicians. read more

I've been donating regularly for more than the past 5 years, and came here a couple weeks ago as it just opened up. Very nice location in a quiet neighborhood, and a nice bike ride from my home just 2 miles away, with much less traffic than going to the Hillview or former Stanford Campus locations. Everything is new and clean in here - a very nice feeling. They have all the amenities of the other centers - free DVD movies, juice, bagels, cookies, carrots, etc. and the AMC movie tickets for Monday donations and other promo items. Most of the Campus staff moved over here, as well as some staff from other centers. The procedure is still the same, and the entire space is a little smaller, but still feels comfortable and not cramped, as everything was well planned. The only thing missing is a bike rack for cyclists like me, although there are a few parking spaces just a few feet in front of the door, with more spaces on the street and at Burgess Park right across the street. Same friendly and efficient staff as always! read more

Love this place. Super nice staff.Wonderful out of the way location. Michelle the nurse did an amazing job, and really babied me. Lots of freebies( i hear), but I was out of there as soon as the blood stopped(that's the other thing: they don't MAKE you wait and snack after the draw:) (It took a bit longer than most blood banks, because they are super-careful). read more

Amazing blood center. I volunteer here once a week but also have donated blood once at this location, and I can say it's extremely painless and quick. The nurses are all patient and informative as well as receiving. In comparison to the Palo alto center, this one has a more homely feel to it, and I prefer that! Don't be afraid to stop by and donate :) read more

Perhaps the best place to give blood in California. I have given here for over 10 years, and have never had a bad experience. They have a roomy, well lit office in a private doctors office district for their Mountain View Center. That is where I have donated the most. I have donated in their Palo Alto office, but only once.. The rest were at Mountain View. They have the state of the art beds, and scales, and equipment. The nurses, and aids are all really nice. Everyone really likes their jobs.. Always nice, and professional. You will enjoy the experience here. read more

My visit got off to a bad start, but ended with the nicest person at the snack table. An employee lady (sorry, her name tag was not visible)couldn't be bothered to walk over to me where I was sitting in the waiting area to call me in. She did not address me by my name, just yelled in my direction "YOU can come over here". She looked at her computer screen the whole time she asked me questions, spoke so quickly that I couldn't understand what she said, and opened the sterile gauze packet with no gloves on, so that it was compromised. I let it go because she used alcohol on the gauze to clean the area, not that it's okay, but didn't want to make a fuss. Then, I went to the bathroom before my blood was drawn, and when I came out, she was way across the room. She didn't see me, or motion for me to come over, so I just stood there. She was nice to her fellow workers. I guess I wasn't registering in her world. The snack lady was great! read more