I went to them a week ago for an allergy shot/cytopoint for my 21 year old terrier. Didnt relive…read morehim a bit. Going back tomorrow for a 2nd opinion. 2nd office visit price. Not happy about that. We'll see. May have to take to a higher up.​

I had to put my cat Little's to sleep a while back, it was 7 or 8 years ago. The euthanization was…read moredone so carefully and it was so easy. And I just know that they know what they're doing. And now I've got a sick cat and I'm going to have to do the same thing with her and it's killing me thank you

I had to rehome my dog due to medical reasons combined with his severe separation anxiety and the…read morelimitations of my living space. This was an extremely painful decision, and I chose to surrender him to this foundation rather than sell him because I believed they would have the experience and compassion to ensure he had the best possible future. Unfortunately, after surrendering him, I was met with judgment rather than empathy. Given the organization's mission, I expected understanding and kindness during an already devastating situation. Instead, the experience left me feeling shamed at a moment when support would have mattered most.

I applied to adopt a dog through this agency and was very disappointed by the experience. I was…read moretold I did not qualify because of my housing situation,I live in a mobile home, even though I can provide a safe, stable, and loving environment for a pet. None of my personal references were ever contacted, which makes me feel like my application wasn't fairly considered. To make matters worse, I later saw a post on their social media claiming that the dog was still available because all potential adopters "backed out at the last minute." This is misleading, since I was denied without fair consideration. It felt dishonest and unfair. It's frustrating to feel judged based on where I live rather than the care and commitment I can offer. Every dog deserves a good home, and every responsible applicant deserves to be evaluated honestly and fairly. Save your time and go somewhere else.

I brought my kitty Bianca in and they treated her well. She was given treatment for her skin issues…read moreand they were gentle with her which is a big deal to me. They also treated me and my son with respect which in my experience is very rare at Vet offices. I'm always met with an attitude for some reason. It was very refreshing. I have six cats and have been on the hunt for a good Veterinarian Office and I think I finally found it! Thumbs up Five Stars

My four year old dog effectively broke her back and I took her to Dr. Carl and staff…read more Over a very difficult and agonizing week they provided expert treatment and wonderful care. It was unavoidable that Luna will always be paraplegic, but I am certain that they helped me find the very best outcome possible for her. I earnestly recommend them for the great work they do and the humane way they do it.

Unfortunately I had to emergently take my dog to be euthanized. I couldn't have asked for better…read morecare and service. Everyone was so sweet and caring. They had a special room where I could spend time before and after. When I went back to pick up her remains they still were extremely sympathetic and sweet. It's been almost 3 weeks and today I received what I assumed was the standard sympathy card from the office (which was so nice that everyone wrote something) but I also received all of her paw prints and nose prints plus hair clippings. They had asked if I would like them to do that and it wasn't in her bag with urn etc so I assumed maybe they forgot and it was ok. What a wonderful surprise and it made me feel like my baby was letting me know she was ok. As far as price (and I would've paid anything to my baby) they were very reasonable especially considering it was an emergency visit. I literally didn't have to worry about anything. It was all taken care of for me. I can never thank them enough. I highly recommend BVS. I feel like my Sophie is was treated with love and care. Thank you to the entire staff.

Worst experience ever. My shit tuz was having breathing issue last night. So, I call them to tell…read morethem I was on my way. The lady said SORRY OUR CRATES ARE FULL. And they were too busy . BS not asking to board her. What worthless people. The parking lot was empty. REALLY If you care about your babies go some were else.

We have 2 dogs and have taken them to multiple vets over the years. Dr. Wells and Dr. Casey Eckert…read morehave been the most thorough, understanding, patient, and kind vets we have met. We have one dog that is nervous and slightly reactive and she gets excited to come to the vet now that she sees Dr. Wells. Dr. Eckert detected a heart condition in our other dog that the previous vet did not. 1000% recommend to anyone.

The professionals at Eckerts have taken excellent care of my babies. From well checks to…read moreemergencies, they've been wonderful.

Went to Brighton for years with multiple pets - two dogs and one cat, even took in a stray my son…read morefound once. Always happy with care there, although seemed on the high side for expenses. In the midst of the severe icy weather on February 6, 2026, my husband took our dogs to the vet because one of them had a broken nail that needed attention. They came in and took that dog through to the exam room and our other dog, #Skipper, slipped through that door, ran through the staff area, through and open door into another exam room that was empty, out that door to the lobby and out the front door. It was snowing and very cold and we never found our dog again, despite searching daily for over a month. In the first few minutes after he ran from the building, a few staff went to the parking lot and around the building to help find him and filled out a missing dog report with animal control. We never found our dog. After that day, we never heard from the vet's office again. Not a phone call, not a mention on their social media pages, not a "please look for our lost friend" announcement. Nothing. The day he went missing we searched all afternoon in the freezing cold. Crying and upset, I went back to their office asking for advice and help at 5:45 pm just before they closed - as the temperature was dropping to the teens. The desk attendant said, "I'm sure he's fine and he'll turn up". Losing Skipper was horrible. Having no contact or concern showed from our vet (who bears some responsibility due to lax security and open doors in his disappearance) made it even worse. We've still heard nothing from them, five months later. So, consider this when looking for a caregiver for your family pet. If you love your pet like family, you should be able to count on your vet for support even should the worst happen.

Dr Montgomery and her staff are awesome -- compassionate, caring, and communicative. My elderly…read morecat has diabetes and an endocrine disorder and Dr. Montgomery has done an outstanding job diagnosing and developing an evolving treatment plan. 5 veterinarian

No longer on Lawson street! Please correct address! Other than not being able to find them, we…read morewere very pleased with the care and attention our kitty received. They even called a couple days after his appointment to check on him. They are at 529 East Washington Street now!!!

I am amazed by this vet! They are so patient and truly listen to you, taking time to explain what…read moreis needed and why, and the cost of everything before they start. My dog is very anxious and reactive, and they were kind and patient about it. They have made life time patients out of us! I can't recommend highly enough.

Chevy Chase I can not thank you enough for taking the best care of my dog. You were friendly, got…read moreme right in, and took great care of my best friend. Thank you for being there! The best care :)

Used to be the best now the worst. Since new ownership, you can never get through on the phone,…read morethey up charge for everything and are inflexible with treatment. I have had several animals vetted there prior to change in ownership and they were wonderful. Even helped me with my semi feral cat who gets bad allergy breakouts. They vetted him by picture and it worked. Otherwise, I have to trap the poor kitty with a coon trap. New vet won't prescribe the medication (saying it's illegal / a steroid) unless he is seen. Won't to do it with pictures even though we've been treating him for years this way (he's indoor for 9 years but still won't be picked up). So the cat gets to suffer OR be mentally anguished by being trapped. I guess the original vet wasn't worried about jail time. He was worried for the animal. Will be taking ALL my animals elsewhere going forward.