I've dealt with the service department a number of times, and things break on vehicles over a…read moredecade old... I must say I was impressed, and I watched the entire crew from my rep to the crew fixing my truck. Thanks!

Within 8,000 miles of purchasing a $25k 2018 GMC Sierra with 90k miles my truck has already costed…read moreme $10k in total repairs. I let them know I was looking for a reliable truck to tow my horse trailer. After test driving the truck I requested the alignment and "Service Tire Monitoring System" warning light be fixed. They did. 2 days after getting the truck it is NOT DRIVABLE with power steering locking up on the road! Sent it to GMC and they explained that the otter tire rod was left loose, amongst other things, which is seriously dangerous and can cause a crash! JO Williams agreed to cover the cost and put me in a lender until my truck was fixed. The lender was old, unclean inside, shaky, service light on, and had a massive crack across the window shield. Only 8k miles after purchasing truck, the FIRST TIME towing my horse trailer on a trip (3 hours) and far below tow capacity it breaks down on the side of a busy highway in Houston requiring a $1300 tow home. Absolute nightmare carrying livestock. They found engine related issues requiring $1000 in repairs. 100 miles later I pull trailer to see if problem was fixed. Broke down again! Will be 7k for a new transmission this time! I did not purchase warranty but that does excuse the fact this is the vehicle/ experience I got when purchasing here. This has never been a reliable vehicle. Sorry I have to be transparent if it can help even one person not go through what I have.

Peters Autosports in Tyler is a great team. Miguel and Raul…read moreare very personable and treated me like a customer should be treated, and not like just another $, or another vehicle sold. Miguel is my Salesman and he listened and heard my wants, needs, and concerns and remembered them, even 9-10 months later. They are for sure an A+ team. If you are in the market for a new ride, don't cheat yourself by settling for anything, or anyone less than these rockstars!

As I was taking my truck in for an oil change, I realized I had another issue. When I conferred…read morewith Toni in the service department, she got me an answer quickly and scheduled the repair. A part had to be ordered and my truck left with them til work could be completed. Toni gave me an estimated time for the repair, which they were able to beat by a couple of days, and got me back on the road. Toni communicated well thru the entire experience. She is always friendly and available when my truck needs service and the cost is very competitive with other options. In the past, I've not been one to really use dealer service departments, but in recent years I've come to trust Peters for all our vehicle needs, both Ram and Chevy.

After confusion with a core charge, I spoke to the manager for explanation of the requested charge…read more After reviewing the situation he resolved the issue immediately. The service advisor Aaron Richardson was absolutely a gentleman and represents the company well. Overall a most outstanding service experience. Hats off to these two for helping a veteran back on the road.

Dakota was an outstanding salesman. He was willing to go above and beyond to help me find what I…read morewanted. The dealership as a whole is very friendly and personable. They worked with urgency and kept me informed every step of the way. I would definitely recommend making a deal with Brian Toliver Ford of Quitman!

large selection of vehicles to choose from. have much more than on the lot. Friendly staff and…read moreeasy to work with. i highly recommend buying from them. I bought a 2021 Jeep Wrangler Rubicon there and LOVE it! Service is easy to book online as well.

Bought a vehicle from this place. 14 days later it broke down. Needs 5k in repairs! Beware!!!read more

I was very pleased with the truck I brought and the service. The staff were all very nice and…read morehelpful. Thanks Vanguard Ford. Rene Knowles satisfied customer.

Charged almost double the original quote of $1100.00. Was told it was due to my car only accepting…read moregenuine ford parts. Ford part number on the invoice FB5SZ5G232B was $1671.00. I can purchase the same part from Ford all day long for $1100.00. $571.00 markup is excessive. Also there is nothing indicating only a genuine Ford part was required. In addition he charged a 3.5% credit card fee not advised until the work had already been done.

One Word - Integrity!!! They are very fair on price and always take care of things in a timely…read moremanner!!! We have used them for years with great satisfaction

They were fast and efficient. Highly recommend. They fixed my passenger window in one hour and were…read morevery professional and courteous. Can't say enough about how good they are.

Made an appointment over the phone. No deposit required. Showed up a few minutes before my…read moreappointment and they got right on it. 40 minutes later I drove out with a new windshield. I felt the price was very reasonable. I'll definitely recommend.