We have used Jet Property Management to help with our summer LBI rental. I can't say enough about…read morehow responsive and helpful John and team have been! They are always available and well resourced to help with any issue we've had. Would definitely recommend.

From the owner: JET Property Management, LLC is a full service property management company. At JET Property…read moreManagement, we pledge to create a partnership with you that focuses on a common goal: first-class maintenance and cleaning services for your commercial, noncommercial, bank-owned and rental properties. We are a company committed to excellence. JET Property Management provides reliable service by skilled, professional staff at competitive prices.

We're extremely disappointed with the management company, IMPAC, and their handling of issues at…read moreThe Manor in Red Bank, NJ. As tenants of The Manor in Red Bank we've experienced a series of problems with neighbors and IMPAC's response has been inadequate. The Issues Began In February, one of our neighbors, approached our minor child and spoke inappropriately about our dog. Despite having permission from our landlord, she claimed dogs weren't allowed. We tried to resolve the issue amicably, but it was just the beginning. Complaints and Fines Over the next few months, we received multiple complaints about our dog, parking, and decorations outside our unit. IMPAC would fine us $500 without discussing the issues with us. We tried to contact IMPAC via phone and email, but they refused to engage with us, directing us to communicate with our landlord instead. "We don't talk to tenants only landlords" yet would accept complaints from the TENANT across from us. Inconsistent Rule Enforcement We noticed that other neighbors, would violate rules without consequence. For example, she'd park her car in guest spots for extended periods and let her dog roam in common areas. Meanwhile, we were being fined and harassed for minor infractions. Lack of Advocacy Our landlord wasn't supportive, and IMPAC's representatives, Neil Slander and Shawna, never reached out to us to discuss the issues or provide support. Instead, they relied solely on complaints from other neighbors who were not landlords might I add. Harassment and Stress The constant complaints, fines, and lack of support from IMPAC created a hostile environment. We felt harassed and stressed, unsure of how to resolve the issues. Despite our efforts to communicate and resolve problems, IMPAC's actions only made things worse. Conclusion We hope that IMPAC will take our concerns seriously and work to improve their management practices. Until then, we can't recommend The Manor as a place to live. The lack of support, inconsistent rule enforcement, and harassment have made our living situation unbearable. We moved December 30, 2024 and our lease was up February 2025. That's how desperate we were to leave. We found peace in our new beautiful townhouse with a better HOA. *IMPAC Representatives mentioned:* - Neil Slander - Shawna Clearly UPDATE: Kris G., your attempt to scrutinize our living situation is duly noted. However, it's worth pointing out that the distinction between a condominium complex and an apartment building is inconsequential to the matter at hand. As you're aware, our emotional support animal is protected under New Jersey law, rendering the complex's pet policy moot. The neighbors fixation on our personal business is... fascinating. It's unfortunate that she felt entitled to comment on matters that didn't concern her. The documentation for our emotional support animal was provided to our landlord, and any issues with its handling are not our responsibility. Your response to our review is a perfect example of why this HOA's behavior is so problematic. It's clear that some individuals prioritize meddling over professionalism. We won't engage further in this unproductive exchange. To others reading this, be aware that Redbank Manor's HOA prioritizes nitpicking over neighborly conduct.

IMPAC Property Management has recently taken over the management of our townhouse development…read more(about a year ago). I do not think they have ever actually stepped foot in our townhouse development. They do not follow up on any work that is being done on the property and they do not answer emails or phone messages in a prompt manner (weeks to months). I understand that currently a lot of people are working from home because of COVID-19, but a simple follow up email that they will be looking into a matter would go a long way to making someone feel heard and understood. In regards to following up on work being done on the property: they kept the same landscape and "handyman" that were being used before IMPAC took over the townhouse development (and the work they were doing was subpar at best), but in order for these workers to do a decent job, they require the oversight of someone checking on the quality of their work. IMPAC does not meet these needs and allows them to do the bare minimum with no repercussions for not meeting the residents' expectations. Here is one example of many: one of our neighbors had a squirrel make a hole in the side of her house just over a year ago and the "handyman" (not an expert in any field) patched the hole. About a week ago, squirrels were able to puncture the same hole and are again in her attic, causing any number of unseen damages within the attic of the building. IMPAC has ignored or dismissed the calls and emails of concerned neighbors (worried the squirrels many burrow into their attics). I am attaching a photo of the hole. Once again, I understand that during COVID-19, many people are not working to the same capacity as before. But simply answering an email or a phone message in a timely manner and with some answer is not only the courteous thing to do, but it is LITERALLY their job.

We had a great time in this home! The pictures don't do it justice! Great price, soooo close to the…read morebeach! We walked home to use the bathroom or just refill the water bottle. Great location, clean and lots of fun.

From the owner: We are Beach House Management LLC, a full-service property…read moremanagement firm, offer professional property management services and solutions. To market and promote your property, we employ a variety of marketing strategies. 1. Processing reservations from more than seven online sources, properly screening and managing special requests, cancellations, and other issues. 2. We ensure the guest access to the property, take care of their existing needs as well their checkout procedures. 3. We oversee the coordination of housekeeping and maintenance personnel to ensure that the property is ready for guests upon arrival. This includes fixing any issues, doing laundry, replenishing supplies, and attending to any ad hoc needs. 4. We give your guests excellent customer service. When selecting a location to stay, customer service is frequently a deciding factor. We answer questions and maintain contact with guest at every step of the reservation process. We go above and beyond to increase customer satisfaction by providing pre- and post-stay questionnaires, among other things. 5. Resolution of issues: We handle any crises or issues that come up, whether they are related to property damage or unhappiness among the visitors. And much, much more. Get in touch with us to see how we can help you boost sales and reduce stress. Lets toast to a prosperous 2024 campaign! John & Alyson 732-609-5300

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

I highly recommend this agency and especially broker, Brian J., if you are looking for a reliable,…read moreknowledgeable, licensed property manager. I have owned rentals in two states since 1977, and I was recently having problems with previous tenants at my Belmar rental, without having a manager, who were behind in rent, illegally subletting and causing extensive damage in my rental house. I called Conover and met Brian who stepped in and took control of the situation immediately while guiding me through the eviction process. He then helped me get through the needed improvements, including choosing and providing the most reasonable and best vendors for upgrading and repairs. Brian is also very detailed oriented and meticulous in obtaining and reviewing prospective tenant applications for background credentials and credit histories. He found and placed highly qualified tenants in my rental, even though it was during the slowest winter season! Brian's communication skills are excellent, he was always available, throughout the entire process of eviction and placing new tenants. You will have peace of mind knowing that Conover Property Management is on the job taking care of your property 24/7.

From the owner: We specialize in income producing properties, single family rental properties, single family…read moreabsentee owner, individual condominium units, and small commercial. The variety of services we offer can allow you to have a complete hands off approach if desired, or choose from our a la carte services.

Kim Rock always goes above and beyond expectations for her clients. Kim helped me buy and sell many…read moreproperties - investment and personal. She provides great value to her clients with her great knowledge and professionalism. If any obstacles did arise during the transaction process, she always handled it efficiently and kept us informed. Her dedication to her clients is unmatched; she is recognized as a premier realtor for this reason. She makes you feel as though you are her only client. She gives a 150% to her clients by providing stellar customer service. I can't say enough great things about Kim! I would trust no one else to handle my real estate needs! ~Lauren Conrad

Kim is simply outstanding! She is a true professional. We are working to sell a property that's…read morechallenging due to historical complications due to some of the property being taken by eminent domain but she fights through all the road blocks! She's earning her pay on this one without ever a complaint! Thank you Kim!

I rented a home through them and they were very good about vetting renters, keeping up on repairs…read moreand fixes, and they ensured I was abreast of all options and decisions. I also sold a house through them and needed to remodel the house prior to the sale. Linda came to the house multiple times to help me figure out what needed fixed/updated, she offered many options for contractors and I gave her a schedule i wanted to keep and she helped a lot ensuring I was on schedule. Overall a pretty good experience through them and I would suggest them over many others.