Update: After I placed my review, the owner of the company reached out via personal rep and he took…read morecare of all the issues out of his own pocket. I greatly appreciate his response to the matter and getting the marker issue fixed for my family.

HORRIBLE!!! I DO NOT RECOMMEND!!!! My mother passed away in Tulsa & needed to be embalmed before…read morebeing shipped back home. They did not tie her hands together before embalming her, they did not remove any of the hospital bands, EKG stickers or tape. Jennifer Beaty told us that we didn't need to give them any clothes and that they would put a gown on her she did not mention that the gown she meant was the hospital gown she was in when she passed away. They also did not tie her down correctly when they shipped her so she was moving all around in the box. When my mother arrived back home she looked nothing like herself I didn't even recognize her. Jennifer's communication or lack thereof is HORRIBLE. I was supposed to be the one who she communicated with and she never reached out to me. She stated my mother would be shipped back home on a certain date and she was not and she did not communicate that with me I had to find out from a family member. They did not allow my stepdad to see my mother although when we met with Jennifer she said we could see her in a couple days if we wanted to. My stepdad called several times for days and they gave him the run around each time he called. We just had a HORRIBLE experience with Butler-Stumpff & Dyer. Only positive is that they were able to pick my mother up from the hospital within 2 hours of us contacting them.

Tom Kennedy and his team handled every single detail and were there to support us through a very…read moretough time. We wouldn't use anyone else. Tom and Hayden are kind and compassionate, and they treat everyone like family.

Tom and his staff are extremely caring and professional. They have been there for my family on…read moremultiple occasions over the past few years, and we have had a great experience each time. They made things as easy as possible so that we could focus on our families and celebrating our loved one's lives.

My dad passed away very unexpectedly and we had two hours to decide how we wanted to move forward…read more We chose Bixby-South to handle funeral arrangements and cannot recommend them highly enough. Chris, Carley, JJ, Shirley and the rest of the team have been absolutely incredible every step of the way. We interacted with Chris and JJ the most. Chris was the calm in the eye of a massive hurricane of difficult emotions. JJ was so earnest and clearly takes pride in his work. Here are the things that really stand out: 1.) My dad was cared for like he was a family member. From the moment my dad was moved from the hospital to the home, we felt like he was treated with the utmost care and respect. My dad was quite ill towards the end and we were hesitant about a viewing (for many reasons). Chris shared he had cared for my dad himself and that he looked very good. After much consideration we decided to view my dad. We were astounded by how much care was put into his appearance. He looked absolutely incredible and like we had time traveled back to the healthy, vibrant dad we knew. 2,) Our tired, grief stricken brains could barely make decisions and changed our minds frequently. Chris was so incredibly patient and accommodating. We never once felt like our decision changes were a burden. Chris gently guided our decision making process with helpful suggestions and the Bixby-South team happily accommodated when we changed our plans. Chris also made a suggestion for a burial location that perfectly fit my dad. 3.) We felt like Chris and team really "got" my dad. They asked great questions to understand who my dad was a person. We shared that my dad loved golf and didn't think too much of it. When we arrived at the visitation we were blown away by the level of care and attention to detail to create a themed room that truly captured everything my dad loved. It made our celebration of life so happy and upbeat despite the difficult circumstances. 4.) Communication was also very easy. We appreciated the kind, gentle follow-up decisions and details. There is so much to do in these circumstances in such a short window of time. We appreciated the team's communicativeness and follow-up. A few email threads were lost somehow on a few decision but the team called or sent a text to keep things moving. 5.) Our service was seamless with every detail perfectly orchestrated and coordinated between the Bixby-South team and church. Sending so much gratitude to Chris, Carley, JJ, and team. We can't thank you enough. Thank you for bringing so much peace and joy to this very difficult time.

I am so thankful to Jody, Kara and Chris for their kindness, professionalism and amazing…read moreorganization during the celebration of our grandmother. They were each so patient with our family as we made decisions, added information, changed information, etc during a very short time. They were available to us and went above and beyond to make sure all our needs were seen to. I would not hesitate to use their services in the future if that time arises. Tina Crabtree

Absolutely by far the best place for your loved one. We had a beautiful service and staff was…read moreextremely kind and caring. Thank you for everything

My wife Carrie Hert died from ovarian cancer while on hospice in January of 2025. They did an…read moreoutstanding job and was very compassionate and caring. I highly recommend them.

We attended a visitation and funeral service by Brown and it was all very professional and lovely.read more

Well first let me say this place was beacon of light in a time of darkness. They were more than…read moreprofessional and made you truly feel like they cared. It was a ministry not just a job.

So thankful for Shawn and staff. On short notice Shawn was very quick to respond and get the…read moreprocess moving during our very difficult time. So friendly and genuinely cared. No hidden fees at all, very upfront about what to expect next. I really appreciated courtesy call right before the service went forward. The new building is absolutely BEAUTIFUL! Thank you all so much

I was really appreciative of the way that Shawn guided me through the process in a kind and…read moreinformative way. He also explained how to start the process for the funeral insurance policy that my Father had in place. Eric

Dan and his team truly treat you like a member of their family. Dan has worked tirelessly side by…read moreside with me to ensure that my brother's service is ready. When I have been paralyzed by grief, he helps me take baby steps and removes barriers. He uses his expertise to make an unbearable situation more manageable. I cannot recommend his companies more highly or convert in words how grateful I am for his help.

Karie Schaudt is absolutely the most rude and unprofessional owner to deal with. Apparently, she…read moredoesn't need the business and referrals don't matter. Filed complaint with Oklahoma state funeral home board based on interaction. Talking with others found out this is a major trend with Schaudt's specifically Karie. Karie had a chance to reach out to rectify situation before complaint was filed with state. Karie shouldn't have gotten involved in family matters by making comments like the second service would be an "appropriate" service for my husband.

Great service with great food! The lunch specials are at a very good price! We find the dinner menu…read morevery reasonable for the amount of food they service you!

Terrible service. The personel are rude and they want to charge for anything and everything. They…read moredon't show any type of compassiom for the grieving family.