I have gotten three pairs of glasses in five years at the Escondido Stanton Optical. The first time I brought in my prescription from Kaiser because I couldn't find what I wanted. Fortunately, this Stanton has a contract with Kaiser for discounted pricing--even better than I could get at Kaiser's optometry group. I got lenses and a new frame for less at Stanton than lenses alone at Kaiser. Also, the second and third times I used the optometrist on-site, which is more convenient than scheduling with Kaiser. I have a complex prescription and am long past being able to wear cheap plastic lenses and bargain frames. Nick, the manager, has always been helpful about walking me through various frame and lens options, and following up when I have come in to get my frames readjusted a couple of times. read more

I walked in because the giant sign on the door says "2 pairs of glasses + eye exam for $79." Sounds simple, right? Nope. I already have Ray-Ban aviators with prescription lenses and just wanted to replace the scratched lenses. Not a new frame. Just lenses. The girl behind the counter immediately throws out "$200." No explanation. No questions. Didn't ask if I wanted anti-reflection, polycarbonate, glass, nothing. Just $200 like she pulled the number out of thin air. I asked how she calculated that price. She couldn't explain it. That's basic customer service 101. If you sell optics, you should understand what you're selling. Customer service attitude was cold and dismissive. At one point she even told me I was "yelling," which is nonsense. I was asking normal questions any customer would ask before spending money. They do have a lot of frames, but honestly most of them feel cheap, like $20-$50 quality. That explains the $79 promo -- it's all about pushing budget frames, not helping people who already have quality glasses. Not a complete disaster, but definitely not professional either. If you value real service and knowledgeable staff, you're better off going somewhere like LensCrafters or a proper optical shop. Stanton Optical feels more like a discount factory than a place that actually cares about your eyes. Hmmm no buenooo... read more

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Completely incompetent staff and was told I needed to see the factual eye doctor took a whole day off from work to find out my appointment was never made and no same day eye wear would be able to be done cause yes it's promoted but not actually real it's like 2 day pick up. I felt completely strung along and would say go to better! read more

My appointment was for a tech not an optician/doctor; had to reschedule and drive 45 minutes two says later to see an actual doctor since i wanted cataract check; she turned out to be great; but then was handed over to pick out glasses, I chose two frames from the "two pairs for $79" section of the store with light blue tags (as advertised) rather than the more expensive section; my total ended up being $520!!! Even with the "free" exam ; the $79 is for readers (which you can get at the Dollar Tree for $1.25 each ) not bifocals...crazy!!! I said "just charge me for the exam" then the price for one pair dropped to $300 with my exam ; i did it but this is false advertising, BEWARE read more

I had such a great experience today with Mr.Earl , he was kind , knowledgeable and helpful. He made things so easy especially since it was my first time ever getting glass. I would highly recommend to him to friends and family! read more

Great experience here at the Escondido location, Made a phone call in regards to their free eye exam with 2 glasses the man was very friendly and scheduled me a convenient time for the day. The staff is very informative and helpful, Earl was amazing he was very patient and accomodating while I searched for my frames and made sure to answer any questions or concerns I had, I even asked if my glasses would be done the same day and he checked his inventory and said yes its possible, asked me if I wanted to wait and In less than 15 mins both frames were ready, definitely made my day, Havent received quality service like this in a while, Coming back in the future for my contacts! read more

Stanton Optical - Eyewear & Opticians Near Me - Escondido, California

They were able to get my glasses done in under one hour and gave me sample contacts, so I walked out the door with CLEAR VISION!!!

This place is filled with lies i've been there five times trying to get my glasses and all I was told was a bunch of excuses that don't know how to do their job. They scheduled me for an eye exam. The doctor wasn't even there for my appointment I was told she went on her lunch break the same time I was supposed to be scheduled!!!! managers don't even know how to run that place sorry for anybody who goes in there and tries to get opticals for themselves. I would never ever recommend this place. You're better off going to Costco in Carlsbad. The response is another excuse. read more

EARL IS THE BEST. Made glasses comfortable to fit my face better and not poke my cheeks. Very professional, friendly and has a great smile on him. He knows what he is doing and will go above and beyond to help you with your glasses needs!! read more

Stanton Optical - HE IS THE NOSE PAD // nose bridge fitting specialist and will make your glasses comfy as possible. He 1000% knows what he is doing - Eyewear & Opticians Near Me - Escondido, California

First time customer, made an appointment for 4:30pm there was no one to greet me at the front desk upon arrival. Waited around for about 5 minutes before finally seeing someone and letting them know I had a scheduled appointment. They guided me to another lobby and had me check in there. There was no signage anywhere. After about an additional 10 minutes of waiting to be seen I walked out. Very unorganized establishment with no regard for customers time. read more

I came in as the Stanton optical in vista was unable to help me. As soon as I walked in the door a nice man greeted me and immediately helped me. I explained that one of the nose pieces from the glasses I got a few years ago from Stanton fell off. He replaced the nose piece that broke off my glasses within minutes, as well as the other one. They didn't have someone there to test my eyes, but he explained the charges to me and the times they were available. Very efficient and friendly here with a good selection. read more

Stanton Optical - Eyewear & Opticians Near Me - Escondido, California

I went just to pick up just my lenses that I had ordered for my new frames and once I got there I had a great experience I got my lenses and another new frame free of charge now I have 2 thank you so much you made my day read more

Stanton Optical - Just went to pick up lenses and I got another free frame and lenses - Eyewear & Opticians Near Me - Escondido, California

Just got my glasses on Saturday after long hours of work in el centro California! Worried to not be able to get them before I leave again on Monday, but luckily I got them smooth fast and great service coming from this lady up in the front forgot her name but you'll know whom she is, she's got glasses once you enter to the right. She made my appointment fast I thought I had to wait til next week but no she got me in there, got my exam and well my left eye got worse. But now I feel like I can see better !Thank you STANTON OPTICAL !! read more

La verdad las personas que trabajan hay son muy prepotentes y mal encaradas tienen un pésimo servicio . The truth is that the people who work there are very arrogant and have a bad attitude and have terrible service. I'm not recommended this place. Me tuvieron esperando más de 30 minutos y nunca me atendieron y ellas solo se la pasaron en el chisme platicando. They kept me waiting for more than 30 minutes and they never attended to me and they just spent their time talking gossip read more

I am disabled RA, anxiety so i finally get my eyes tested, the lines on the eye test was dirty I kept saying its blurry cause the lens is dirty he came in cleaned it. they where very nice however when I picked up my glasses I kept saying I can't see distance at all he said due to it being a trifocal I need to try them for 3 weeks so my eyes get use to them I could'nt wear them for 5 minutes cause I couldnt see. I was unable to return for 31/2 months. I live on a fixed income cost 2 glasses for $79.00 however, with all the other things it came to $397.00 when i finally went back explained my situation to a man behind the desk he said can't do anything for you, you will have to pay another $397.00 I couldn't he said I probably could have worked something out with you if you came in 2 weeks earlier and was very rude I said I want the other pair of frames I picked out and where put away for me he said no you only get one I said no its 2 for $79.00 he said but you didn't take them I said cause he was holding them for me. Anyway, I have $397.00 glasses that I can't wear and I have no money to afford new ones. I wear my 20 year old prescription glasses just real careful when I'm driving. Really nice way to work with over 60 disabled living on a fixed income. I do take responsibility for not coming back sooner however, Stanton Optical could have realized the reason the prescription was wrong was cause the exam lens was dirty.. Thats my experience Be a little kinder, was really looking forward to having new glasses. sincerely June Cole read more

Great guys! Came here after being swindled by "Americas Best Eyeglass" on E Valley Pkwy for 70$ eye exam and they told me they would not accept my frames. Came here was treated with respect and obtained quality service from Earl, and Nick not only did they inform me my eye exam would be cheaper here if not free since I got my glass made to my frames here I feel like they turned a bad experience into a delightful one I will be back also got 10% off for my 1st visit aswell as in 10 minutes if not less I walked out with new prescription on my glasses! read more

Stanton Optical - Eyewear & Opticians Near Me - Escondido, California

well, it was two days less than two weeks that they were late, but I went and picked them up a short while ago, and the staff was very friendly and the glasses are awesome. Now I won't have headaches every day. read more

Came in to get my eye glasses adjusted after laying on them, Denver helped me and was very polite. Will be back

Yesterday we went to this place My Partner & I & had a 1045 & 11 AM appt. for an eye exam. My guy was right on time & saw an actual Doctor, they took somebody else in just before 11, & then another, I went out & complained to my guy & the clerk overheard me & said that those who went ahead of me was something different. I wasn't called in til 1130 AM, so a 1/2 an hour later from our scheduled appt. When I got in the lady hooked up to a virtual Doctor who was not even in same area, because when she said Good Morning, he said afternoon by him, was hard to understand, & the lady only came in to put something different up to my eye. I come out & my Partner picked out a pair of glasses & told me of the $$$ which was much more than their $79 with free exam! I said I won't even look, like the virtual doctor I will get them over the internet! a few minutes later the clerk tells me that the doctor couldn't even help me get a 20/20 vision prescription & need to go to a optometrist. Found one in walking distance from my home & will never go back to this stupid place gain! read more

Absolutely love this place, went in with broken glasses and came out less than an hour later with a brand new pair. Really affordable glasses and very helpful staff. read more

I payed close to 400 dollars and not even a year the coating fell off I've had better experiences with other places

Do yourself a favor and DO NOT come here. The exam is cheap for a reason. They do not have an in-house optometrist and they got both my prescription wrong and my brother's prescription wrong. They have a $40 exam cost with no refunds even when they get the prescription COMPLETELY WRONG. Their customer service is terrible and unpleasant. Their glasses have cheap quality but are expensive. I've never been more unhappy with a service. DO NOT GO HERE. BAD QUALITY, BAD CUSTOMER SERVICE, BAD POLICIES. read more

Had a great experience when my frames broke. Earl went above and beyond normal customer service expectations. I'll go back to this shop again. Thanks Earl! read more

Excellent service. Professional. Friendly. On time. Good selection of frames. Accepts most insurance. Very clean store. Well trained employees. read more

Nice selection of glasses to choose from. Very good customer service. The staff was very helpful in helping me find the right pair of glasses. Purchased 3 altogether and I am very happy with them. Had the nose bridge support break off of one of them and they repaired it immediately at no cost. Thank you! Will certainly go back should I need another pair in the future. read more

These guys are great. Earl was really helpful. Got me in and out in no time. I lucked out and walked out seeing better. I'm looking forward to the reading glasses that are on the way read more

needed glasses for my five year old. I Was on a budget. Wasn't really finding what we are looking for on display the staff was a very kind, very helpful they got glasses from underneath the shelf and gave us more of an option. as soon as we picked out lenses for my son, they were ready for pick up within an hour. Definitely will be going back for his next pair. Thank you so much for your help. read more

Update: So the employees and Stanton have stepped up and resolved all my issues and refunded me some $$$ for my troubles. Thank You. read more

After having a great experience with Stanton Optical in Escondido and the 2 pairs of glasses I'd recently purchased, I decided to spring for a 3rd prescription and was able to place my order over the phone, which was very convenient. I was on hold after reaching the national call center for longer than I would have preferred, but they eventually transferred me to the local store who took my credit card payment over the phone, so I didn't have to go in. The glasses arrived at the store within the promised time frame, and Nick (store manager) was very helpful and friendly, as before; he adjusted all 3 pairs, because I'd realized the fit wasn't comfortable, and when I told him the details of how they were uncomfortable, he was able to adjust in ways I didn't anticipate! Since I'm new to wearing glasses, it gave me a greater appreciation for the "free lifetime adjustments," which I'd previously expected would be unnecessary. I love all 3 pairs, and have no hesitation in recommending Stanton Optical of Escondido. read more

Terrible experience with this place. 2 guys working that day, no other customers there when I arrived. Very little customer communication. No one told me what to expect. No one ever looked at my current prescription. Spent 2 hours for a completely bogus eye exam, 1st part with a "tech" and second in a booth with someone on a TV, not sure if she was supposed to be a eye doctor but the exam was bogus!! The results of the exam was that my contact prescription for my right eye went from a +4 to a +2.75 so the vision there improved?! Really!! The left eye got significantly worse so I questioned those results and was told I could schedule an exam with a "real" eye doctor 4 days later. Decided to take a hard pass. read more

My husband and I came here in on 6/4/2022.We wanted to give this local business a good chance. unfortunately, this place was a big mistake and rip off! First of all, there is no doctor on site. The girl at the front desk, is the check in and receptionist and does a few checks on your eyes. Then you go in a room and your doctor comes on the TV and gives you your eye test! Extremely not professional and not a great eye check up! Very impresonal, and surprised they gave us our eye test this way. it was not mentioned at all when we booked our eye appts. Next we bought two pairs each and paid for the extra insurance for damaged to our glasses. After spending over 1,387.00. We went today four months later, on 10/15/2022 to have my husbands lenses replaced because they were all scratched up. ( Cheap Lenes)The original employee said it would be FREE AS WE WERE TOLD WHEN WE PURCHASED THE EXTRA INSURANCE. So today when we came in, the employee said IT WOULD COST US $50.00 per glasses to replace. FORGET IT! The glasses are VERY CHEAP! NOT WORTH IT! Also this place is very un-sanitary!, DON'T WAIST YOUR TIME AND MONEY AT STANTON OPTICAL. DISAPPOINTED BIG TIME! Leslie read more

I just used Yelp to get the phone number for this business to check on the status of my order and let it be known that I am an actual customer of this business and it makes no sense why my Yelp star rating and review would be placed in the not recommended category. Shame on you Yelp. I took valuable time out of my day to post a nice review on behalf of these deserving people. If I have to post a photo of my receipt to get credibility that is really ridiculous, but I will do it. Give them back the stars and please repost my review. I first went in at end of business on Saturday night and was greeted by Deanna. I asked a series of questions about the deal currently running. I had picked out three possible new frames that were not included in that deal. However after further discussion I found out that I could try to change out for new transitions on an old set of frames that I didn't want to part with. Deanna told me to bring them in the next day and they would see what they could do for me. The next day I came in about an hour before closing and Deanna greeted me again. She set me up with Gustavo, in the eye exam area and he was super friendly. I filled out my information on an iPad and was immediately intaked to start the exam with no waiting. We chatted a bit and before I knew it I had completed the high tech exam. Gustavo had my existing frames and new prescription. He quickly worked out pricing and completed the order process. He had to do a manual order, wasn't pushy to collect (but I paid up front anyway because I was comfortable with my experience and was grateful for the extremely fair pricing that I received) and then I was on my way. Today I did a follow up call with Corporate customer service who patched me through to Lupe at the store and she double checked and confirmed my order. I let her know that all of my experiences with staff at this Stanton Optical branch had been exceptional and that I was highly satisfied with their services. Thank read more

Needed to replace scratched lenses. Store insisted on an eye exam despite my prescription from elsewhere is perfect. New prescription and glasses are badly out of focus and they says oops we got that one wrong. They redo eye exam via computer from Florida and the second batch of glasses are badly out of focus too. Scheduled 3rd appointment with in store optometrist. She says they got it wrong again. New 3rd glasses prescription is so bad I can't see 10 feet. 3 months later and four 70 mile round trips they realize not only is the prescription wrong but the distance between the pupils and height of the pupils are not correctly centered in the frames or lenses. Now its been 4 months and I still don't have new glasses. read more

Wonderful wonderful experience!! Great selection to choose from, the staff is absolutely the best and really worked with my budget since my insurance does not cover glasses. I walked out with 3 pairs! Excellent prices. Cannot say enough good things about Stanton optical! read more

Have been going to Stanton Optical for several years now and they always go that extra mile. My visit yesterday was to replace my glasses that a broke in a fall. Victor was very helpful in getting the best deal for me. I highly recommend Stanton Optical in Escondido for all your optical needs. read more

All three pairs turned out perfect. A huge thanks to Nick for taking the time to track my issue down and personally handle it. The quality of the glasses is great, far better than I expected. I have a new lease on life, or at least my vision. read more

I was treated like a VIP at the Escondido location on Center City Pkwy! The eye exam was quick and painless as possible. Zaira went the extra mile with my insurance plan, Bri was super fun and ran me through the tests with kindness and humor, Nick, assured me of the seamless process of selecting and purchasing my new glasses and lenses, and finally, Zaira, did all the she could to get me the best deal! I can't leave Earl out by not mentioning his expertise in measuring me for my progressive lenses! Can't wait to receive my glasses that should be in by Valentine's Day! You won't be disappointed by this team! read more

Mr. Nick was professional, kind, and accommodating. Stopped in because I bent the frame of my glasses. Mr. Nick got me right within minutes. Greatly appreciated. read more

Unsatisfied Customer!!!! Received glasses which didn't fit my needs. When attempting to fix the situation , I was told it was best for me to get a second pair. Manager explained he would waive one portion, I would just be paying for the frame ( of course under $45) sounded fair. Once at the register, he began by adding all these "recommendations" which brought my total to over $100 NO WAY!!! I had just purchased a pair for $250 wasn't in any way, paying another $100 for something that wasn't done correctly in the first place! When asked for my prescription, which wasn't given to me at the first visit. Manager continue by saying, I wasn't going to find any place open during these time, nor better prices then them. ( so rude by this time) Well, guess what? I did. Never again will I go back !!!.... I'm more upset on how this Manager handled my unsatisfied service. read more

My son's eyeglasses were broken today and he depends on his glasses. I was able to make a same day appointment today for my son. The appointment system is very easy and quick. Staff are very friendly and professional. Nick did a great job to provide an affordable price for my son's eyeglasses. The best part is that he made my son's eyeglasses ready in 10 minutes so I wouldn't need to drive another 25 minutes to pick it up a few days or weeks later!!!! Thank you so much Nick. I definitely recommend this place and will go back there!!!! read more