The staff was very friendly and helpful. I found glasses quickly and they had great customer service.

Had the best experience here thanks to Sam he was very helpful and explained everything I needed to know.they have a lot of good deals

Hey I was wondering if u sued that lady ? You no the one u told that u have way better lawyers. You also told her she will end up paying all lawyers fee' and also punitive damages ? You see I didt show up for my free eye exam ( NOT FREE) Who would want to do business with a company like that ! You don't even try hiding what assholes you are. You should be sued !!! read more

Honestly, love this place and the best part is... I CAN SEE! Lol Got in and out super fast and the general manager was so much help!! Thanks guys read more

The front desk/reception area for the eye exam was unorganized and behind schedule the day I visited their office. However, once I got into my appointment with Dr. Lawrence Young it was worth the wait. He was a very friendly doctor, conversational and answered all of my questions. Thank you Dr. Young! Also, when I moved to the other area to buy contacts they matched the price I looked up at Costco, which saved me a second trip to another location, which I appreciated. read more

Stanton Optical is the crappiest business of all!! STAY AWAY!! Air head employees, cheap frames, never get your order on time. Problems with everything! Filthy also!!!! Wish I could have given a ZERO for their rating!! I don't think I've talked to anyone who ever got their special, you know that big banner on the outside of their building! My husband paid close to $400.00. Don't know how they haven't been closed down??? Although it looks like it's closed with it boarded up & entering is behind the building. I could go on, but they aren't worth more of my time! read more

Brianda was awesome! She approached us as soon as we walked in and answered our questions. She helped us find the right glasses and I paid exactly what was promised. Better yet, picked up the glasses the same day! read more

Ordered 7-18-2020 it is 4 days shy of 30 days still no goggles. Tell me they are working on them and should be here soon, what is soon.

Worked with a gentleman and he was able to help me get 2 pairs of glasses within my price range. I got an amazing deal. Very friendly staff. I did wait have to wait a bit but figured that would happen with no appointment and all the Covid measures. I will definitely be coming back for more glasses in the future. read more

I don't even know where to begin with this business. First of all don't plan on your glasses being less than $99.00. I spent over $1100.00 on glasses and contacts for myself and my husband and they messed up on the prescription and the glasses took over three weeks to get. My husband's cheap frames have broken twice since he got them and they charged him $30.00 to repair. The lens falls out of the frame and the nose guard came off. Buyer beware before going into this business. read more

My husband and I decided to stop in and get him an eye exam and glasses. He signed in for the exam at 10am today....it is now 3:36 and we are still here. The prescription was wrong the first time so we had to wait an hour for him to be seen again for a correction!!!! Then the corrected prescription gets turned in and it should be "20" minutes - that was an hour and a half ago. He even checked on the status and they said, "oh it's only 15 more minutes....again that was 25 minutes ago. Absolutely ridiculous!!! read more

If I could give negative stars I would. The prescription is wrong after a mere 5 minute eye exam and when I tried to return and collect my $850 they were too busy. This place is the worst read more

I'm honestly so disappointed, I thought that it would've been a better experience for me but nope, they had all types of excuses regarding the time that they can give me my glasses, I had to go back a total of 5 times and had to call constantly to figure out what was going on. They would have been better of to just tell me that it would take a month for them to get done making my glasses instead of saying a day or whatever. This was my first time there and will most definitely going to be my last. read more

For the past 3+ years I've been coming to this specific Stanton Optical, I've only ever had great experiences, all the reps are at your service. The employees have been so genuine towards my eyeglass needs. The Eye Doctor spent time to inform me on tedious information regarding the state of my eyes. This most recent visit I came in with 2 of my favorite pairs of glasses, too bad they were both broken! The staff was eager to help, it also helped that the pairs of glasses were still under warranty. Only paid 20% of the frames, the general manager John, I will continue to be a loyal customer. read more

Quick and easy process, glasses came way faster than expected, Brianda helped me she's awesome

Very uncomfortable not Covid 19 safe. No temperature taken. People browsing around with masks hanging underneath nose. Treated in a hurriedly like way. Felt like a hamburger in a fast food joint. Like, quantity before quality. Did not stay for fitting. Had anxiety. Went back to pick up order. They did not do the order right. Was supposed to be progressives, I got bifocals. I just wanted to pick up order and get out of there. Never again. read more

(6/20) I would give zero stars for the worst costumer service ever but unfortunately it's not an option. They have only one person working the pick up area who was so so very slow at everything he did. I had to ask a few times to have someone come help him and they said ok we'll be right there and never came! Waited over 30 minutes and needed to leave. Now I have to go back a different day and "try" and pick up my sons glasses. So extremely upset at this place after we pick up his glasses we'll never come back!!! read more

Thanks to John and his team here, I had an outstanding interaction and impeccable fast service regarding my contact exam. I would definitely recommend this location for all of your optometry needs! read more

First time customer, well how do I feel duped. Get two glasses& the eye Exam for only $59.99 or in store it's exam but one get one free. I call B. S. Oh that's the deal but the catch is the Lenses for $128 a pair. They don't express that in the Commercial nor did I see it inside the store. Also do to covid I guess you they have limited seating & the Absolute worst system to enter the store and realize where to go next. I mean there's a little table at the door entrance to sign in on then you either stand around or find a seat. Oh wait there's more to it if they find you they let you know to fill out a form at a different space in the building. After that the wait is on!! Had a 1:30 appointment it was 1 1/2 hours before we are called the in a system we got to check out !! No water or foods were offered. Sucks here won't be back. read more

Edward was the tech that helped me. I am really impressed with how hard he worked to get me the right glasses and the right price that saved me big on money. His service was outstanding. If you want someone to help you that is patient, reliable and gives you a customer satisfaction, request him. Thank you Ed! I would come back again. read more

Do not try to buy your glasses here! I was enticed to go here because of the free eye exam and price deal, but the old adage that you get what you pay for is absolutely true here. When I tried to pick up my glasses a year ago, I had to have them remade 3 times before they got the prescription right. Now the screw came out and then hey informed me that the warranty was for one year and since it t ended on the 15th, they can't fix my glasses. Besides their inept service, there is always a wait, even just to pick up. Others I know have had similar frustrations here. Avoid Avoid! read more

My first time here and right when I walked into the store they welcomed me. I had an appointment and it was quick. Dr young is so friendly with kids. They accepted kids in my appointment. John is the person who helped me and he gave me a great deal. For my first time here I'm definitely coming back. It's a friendly environment and family place read more

Looking at frames for 20 minutes as employees chatted with one another. Zero assistance despite my requests. Guess I'll go elsewhere....

Horrible. Total waste of time and money. BAIT AND SWITCH for the free eye exam. 2 for $69 only five pairs from the seventies to choose from. It was not as advertised on the commercial. FREE EYE EXAM WAS NOT FREE COST $30. The eye doctor was nice. The sales staff was RUDE and dismissive. This place is the used car salesmen of the eyeglass world. Went in excited to get new glasses left angry, frustrated, $30 poorer and without glasses. On my way down the street to professionals. read more

John deserves a raise he was terrific. Being super busy he still was very polite inattentive thank you John Hernandez

I wanted to start off with a good review but Honestly I am totally unhappy so far . I went in looking for the deals they advertise but you always know there a catch , Buy one get one free , So i bought a pair that I yet to receive its going on almost 3 weeks since ordered they were suppose to be in on Aug 24 nothing, call Sunday they said come on in on Monday to pick up glasses well went in on Monday they couldn't even find. So they tell me come in or call on Tuesday well I called and literally on the phone for 40 mins, after you go through menu and wait to speak to some one 40 mins later some one picks up only to tell me maybe Thursday OMG !!! I am so disappointed with every bit of my experience paid close to 300.00 bucks for 1 pair , The frames alone 150 not even designer frames. But once you start adding in just the basic, scratch guard and scratch resistance lens then glare and etc where are your saving. I took old frame which is new frame for them to put lens on, this would be considered second pair . Well they wouldn't take them to do the same time as the first pair. I have to wait until first pair comes back then they will take second pair in to have made. So by the time I ever get my first pair your probably looking at 2 months of wait time on two pairs. UNBELIEVABLE. They have so many employees walking around and no one working. I will never go back after I get my glasses . read more

Jeremy waa awesome. Understanding and knowledgeable and cares about his customers. My last experience was horrific and I was very hesitant to come back but he has renewed my hopes. I will now come back and see him every time anyone of my boys needs glasses. On a side note, social media reviews can really take a toll on a business. Train everyone to be like Jeremy and maybe you would have less negative reviews . read more

I can't believe Stanton has so few stars on Yelp! Today was my first experience here and I loved it. The salesmen were not pushy what so ever and were incredibly helpful. I am definitely recommending Stanton to family and friends! read more

Its my understanding that they are under new management..just left from there and have nothing but good things to say..mitsi was more than helpful as was everybody at the location lots of lenses and decent prices.I will be happy to bring her my business in the future read more

I fell for the BOGO scheme, only to pay more than I normally would for two pairs of sub-par glasses. Biggest waste of $500, and I'd be tempted to demand a refund but it means I'd have to go back in and deal with them...which is likely their intent. It took over a month for my order to come through, despite being quoted 2 weeks. It likely it would have taken longer had I not come in 3 weeks in a row to get status on my order since there's legitimately no way to find your order if they mess up your phone number in the system (which they did). In the end, one pair has completely fallen apart and the other is a molded piece of plastic that's not worth jack. Would not recommend to anyone. read more

My negative review isn't going to be about the staff per say but the atmosphere. I arrived earlier today and was helped by Michaela very sweet, attentive, and very good at keeping a conversation, although her coworkers kept pulling her away to help them with something and from our chat she was just an 'associate' My question is Where was management when they needed help ? Having run my own business i would never let my workers be on their own to where they have to interrupt the things they have going on to get some help if that's what im there for. Severely understaffed. They had a line to pick up glasses and only one guy helping out. One girl on the other side running back and forth to help people out. I also overheard them talking f about how often the system goes down and how they still continue work even though from the looks of it all, it's all over the computer, even the exam, no doc in house. You can definitely tell they go off commission, if someone doesn't want glasses they are quick to push another "promotion" on them, Why isn't it offered in the first place ? save yourself some time and money and go to a real eye doctor. Oh and Appointments don't matter, they jam pack as much people in so don't worry. And that's all the knowledge i retained in my hour and a half of being there. read more

Deceitful and dishonest scam business. Deal with a catch are one thing, telling lies is another. They advertise 2 for $59.99 online and on TV, but at THIS location it's 2 for $69.99. I asked on the phone and in person if my insurance was accepted in case I opted to buy frames elsewhere my exam would be covered(exams are only free with a purchase of glasses). Also brought my children who have full vision coverage. But turns out they don't except my insurance. They were willing to tell me lies to charge me for services that insurance would not cover. They only care about getting money by any means necessary. read more

these guys are hugely unprofessional - customer service needs polishing...trying to re-order contact lenses was a disappointment - not having my proper prescription on file and unable to locate - insisting i bring in the written copy. certainly did not even try to remedy any mistakes on their end...would have given no stars but it's 107 outside and their showroom was cool and comfortable. read more

Customer service is unbearable. I called to see if my glasses were in. First call, the receptionist transferred me to a woman who said she would call me back in 20 minutes (to which she didn't). Second call, the another receptionist could not locate me in the system for some reason (even though I've called previously for my status), to which they transferred me to another endless hold. Third call, I was "transferred to lab assistants" or something and was hung up on. This is quite annoying as I live an hour away from this place, and I would like to be able to at least see if my glasses are in. Edit (1 week later): Turns out my glasses are more than 6 days late due to "chipping of sides." Either that is an excuse to postpone my requests, or it actually happened (to which I have to wait for the next reorder). Regardless, I am still unhappy with Stanton Optical. I wish I read the reviews before coming here. read more

Came in for my first eye exam left with a 2 pairs of glasses. Wait time was quick and short got me in and out in a timely matter. 5 stars

Worst experience ever. Ordered and paid for Contacts in October, still have not received them. Made contact with 2 managers and given the run around. Better off going to a private optometrist for better reliable service. read more

I went yesterday to pick up my last pair of glasses (that took a month to finally get)ever from this place!!! It literally Smells like Sh!t!!!! Dirty disgusting place !!! Poor customer service!!! read more

I was in the market for a new pair of eyeglasses because my present ones were 3 years old. A close friend recommended Stanton Optical because he had recently gone there and had a decent experience. Since I do not have insurance I called various optometry offices and Stanton ended up being the least expensive, only charging $30 dollars for an eye exam. So I decided to go with them and give them a try. I made an appointment and a few days later I went in. Everything was going well until I got called in by the doctor for my eye exam. Right away I felt bad vibes from the doctor and the way he was speaking to me was very patronizing and not welcoming at all. I sit in the exam chair, sit up straight and he asks me to read off the letters in the mirror. I tell him I can't see any letters and he just presses buttons and asks me again. I tell him I still can't see any letters. I slouch down and kind of slide half way off the exam chair and I can finally see the letters. Turns out I am too tall. So I am in this ridiculous position to be able to see the letters and he continues with the exam. He puts the phoropter in front of my eyes, I'm still in this bad uneven position, and he completes the exam. He tells me it's done and to wait outside for my Rx. I do as I am told. I sit and thinking to myself that this exam wasn't done correctly because of the way I was positioned and I wasn't really directly looking through the lenses straight forward. I get my Rx and don't really think about it anymore. He is the "doctor" so he should know better, right? I go to look at their frame selection and it's really terrible. They advertise about designer this and designer that but their "designer" frames were nowhere to be found. Plus, to me, all their frames looked alike. It was a huge disappointment and I decided to leave with my Rx and go elsewhere. I get my new eyeglasses with my Stanton Rx from another place and I love them but I immediately notice there is something not right about my lenses. I give it some time to see if its just me and maybe I need to adjust to them but no. My eyes ache and my depth perception was totally out of whack. I take my eyeglasses back and they check them to see if they match the Stanton Rx I was given and they do match, it's all correct. But they tell me to go back to Stanton because obviously there is something wrong with the Rx they gave me. So I do just that. I call and speak to management and tell them about my entire experience and they agree to re-check my eyes without charge. I go in the next day and a friend is with me because we have plans after the exam. We sit waiting for me to get called in and in walks the same doctor that examined me the first time. Which is disappointing because I was told I would get a different doctor. Anyway, the doctor notices me and gives me a strange look, a look of displeasure. I was not the only one to notice this look because my friend noticed it and pointed it out to me. The doctor goes in to his office then comes back a few minutes later and asks the front desk person who is next and she says it's me. He asks what is wrong and I explain the issue and he just doesn't like what I have to say. His face turns into all kinds of different angry shapes and he asks for the glasses that I had made. I don't have them because I returned them and he scolds me for doing that and goes on some rant about shoes? I don't know what he was trying to do there but I just didn't get it. He takes me in to the exam room, I sit in the exam chair and miraculously the mirror is perfectly raised so I can see the letters behind without having to slouch and hang halfway off the chair like last time. As I notice this the doctor is going on and on about how he doesn't feel there is anything wrong with my Rx and that I will see there won't be much of a difference. The doctor goes on with the exam, when he is switching the lenses and asking me which one is best I sometimes have to ask him to repeat so I can be sure I am choosing the best one. Well when I ask him to repeat he doesn't like that one bit, he sighs deeply every time and I can feel his blatant disdain. This bothered me so much and I really wanted to ask him what the f*ck was his problem? But I kept my cool because I just wanted this all to be over. When he completed the exam he handed me the new Rx still insisting it wasn't much of a difference. I just smiled, thanked him and walked out with my friend. Back in my car I compared the old and the new Rx and they were completely different, I showed it to my friend and he agreed. I couldn't believe this doctor, he kept insisting it wasn't much of a difference but you don't have to be a rocket scientist to see that it was. I believe he was just angry because I made him correct his big mistake and maybe he isn't used to that sort of thing. This whole experience was just horrible and I don't recommend this place to anyone, not even if it was free. read more

Worst service bought a pair with warranty called told me as long as i have the lenses its covered, glasses broke took them back and was told they no longer had the frames for sale yet i found them on the sales floor. Cheap glasses go to Sam's club!! read more

Horrible experience! First estimate on glasses was $750 which is a far cry from "2 pair for $59.99". After driving 60 miles to pick them up 4 days later, they weren't ready and I was told to come back in 2 days. After complaining about the distance involved, they "hurried" to complete my order. The progressive lenses were not aligned correctly and the pair which was supposed to be sunglasses wasn't. I asked for a refund and was told it had to be issued from corporate office. It has been one month, 8 phone calls, no return calls and 3 different managers and I was just told that perhaps I will get my refund check in "a week or so". Stay away!! read more