This is the first time using them and so far I'm impressed. They offer a good vet package to help…read morewith costs, haven't seen this done anywhere else. The dr takes time to listen to your concerns and provide their feedback and doesn't judge you. I feel the vet truly has your best interest in mind and really cares for the animals.

We have taken our dog Genny to this vet office since we adopted her in September 2023. Ever since…read morethen, we have experienced serious issues with this vet office, with the exception of one veterinarian, Dr. Stephanie Wishko. For some reason, it's this vets policy to take your pet out of the room for vaccines. My dog is a reactive breed, and she's very anxious around people she doesn't know. That anxiety only got worse after we started going to this vet. Over time, our dog has become more scared of people she doesn't know. Every time she goes to the vet, it gets worse. The worst incident we experienced was about 10 months ago. We took her in for a regular visit, and she needed a vaccination as well. As soon as we brought her into the room, the tech and the vet (not Dr. Wishko) brought her immediately to the back where we weren't allowed to go to give her the vaccine. All we could hear was her yelping and trying to scurry away and you could hear people in the back say "hold her tighter." When she came back in, they were practically dragging her on her leash back into the room with us, now muzzled. We were trying to talk to her the way we usually do to calm her down, telling her it's okay (not baby talking). They physically picked her up to go on the table (which CAN be lowered so she can practically walk on by the way) and when they picked her up she pooped herself, she was shaking so hard you could visibly see it from further away, drooling (she never drools unless she goes on a really long walk or is ran super hard.) Then the vet has the nerve to say "your dog is clearly anxious," as if we didn't know that. We told him we give her CBD from an all natural pet store and he abruptly interrupted us and said "no no CBD doesn't work. Only medication does." But we love our dog so we heard him out. He said he would give us samplers of 2 medications so we can try them (we were charged $10 for each) and that we would have to "keep coming back to try new ones", essentially paying $10 each time. She was traumatized. The vet was also a man that did this to her. She now has an issue around any new man, which is difficult for my fiancé when he wants to invite friends over. You may think it's not fair for me to attribute this behavior just to the vet, but that's what brings me to Dr. Wishko, the only vet that actually heard us and respected Genny's boundaries. She and the tech that was with her gave us a muzzle and left the room so we could put it on her. When they came back in, she spoke very softly to Genny, didn't push her boundaries. She lowered the table to her height, with the tech being extremely gentle with her too. Complimenting her when they finished something, petting her head softly too. To our surprise, Dr. Wishko was so gentle that she was able to remove Genny's muzzle to check her teeth better and EVEN GET A LICK from her. Genny NEVER does that to strangers. Well, Dr. Wishko told us she has a German Shepard at home (one of Genny's breeds) and that she understands that some dogs may take extra patience and care because they are naturally reactive. Her care was the only reason we brought her back a few weeks later for her second vaccine round. This week, we brought her in and a tech came and took her leash from us to bring Genny in the back room again for the vaccine. My fiancé asked if we could go into the check up room at least because we were able to before. They said no and that it was "against policy to do vaccines infront of parents." We complained to the receptionist on the way out and she said the same and that "she seemed to do fine today." We used CBD today so that vet from before was clearly wrong, and she was still shaking so aggressively petrified of what was going on. My dog, and everyone's pet for that matter, deserves to be loved and treated with respect, have their boundaries respected, when going to the vet. The vet can be really scary to any pet, but especially reactive breeds. We will be going elsewhere now. But if you do decide to go to Suburban South, ask for Dr. Wishko.

I've been going there for years. I've always a good experience but, I tried for over a week to get…read moreone of the vets to call in a prescription for my one do so he could get groomed. I'm still waiting.

Love this place for both of my fur babies. They are always well taken care of. Louie and Georgia…read morealways get the best care no matter how they're feeling

Truly, truly outstanding. I've written hundreds of reviews on Yelp and never--never--have I been so…read morebowled over as I am writing this. I am not a fan of doctors or vets. Dr. Tamke came highly recommended to us when our elderly cat became suddenly sick. Lynn and Dr. Tamke were O U T S T A N D I N G. I simply can't say enough about how deeply knowledgeable they both have been, how deeply caring they both are, and how skilled and adept they were with our baby. The care and patience they exhibited with us was simply unparalleled. This is not your average vet that turns your animal into an expensive science experiment. This doctor is gifted and deeply deeply caring. Truly if I could give Lynn and Dr. Tamke a hundred stars, I would.

My dog needed an echocardiogram. Most places will admit your dog for most of the day and sedate…read morethem to do this. Dr Tamke not only doesn't need to sedate but she lets you be with your pet during the procedure. That makes for a happy owner and less stressed pet. Highly recommend Dr Tamke and her wonderful assistant, Lynn

Although my dog is not a fan of the vet, these technicians and vets are so pet and people friendly…read more I'm very comfortable leaving my little baby with them. They never force procedures on you - only offer recommendations.

I have been going to Lancaster animal hospital for my 2 cats. Dr. Fetzner & Dr. Sardina are…read moreamazing! They are so compassionate & caring & care more about giving quality care to my furbabies then how much money they are going to make off of the visit. They listen to my concerns, don't judge & make the whole process less stressful. The staff is also very friendly & you are promptly taken at the time of your appointment. Really can't say enough good things about this place. Very happy with how us & our furbabies are treated. Even had to speak with Michelle the manager about an issue & she listened to my issue & try to make it right which I really appreciated. Highly recommend them.

Dr. Tower is amazing. Unfortunately, I never had the pleasure of meeting Dr. Theresa, but she chose…read morea wonderful vet to take over her business. Dr. Tower is truly caring and takes the time to let your pet acclimate to the new smells, sounds, and people. Snacks hShe's moving toward full Fear Free practices, which is wonderful for all pets. Molly approves.

Switched to this clinic after getting frustrated with a different vet office. Had to wait a bit for…read morea sick visit but that seems to be the trend everywhere. Due to COVID, the clinic made adjustments that have far exceeded my experiences with other vets. I called when we arrived and a vet tech came out to ask a series of questions and to take my cat in. Once the vet was ready to see my cat, they sent me a text link to telehealth and I was interacting with the vet and tech throughout the entire exam. They were thorough and compassionate with great communication skills. The tech brought my cat back to the car and I was given a detailed explanation of next steps for getting my cat back to good health. Both the vet tech and the vet were fantastic!

TL;DR: I highly recommend Alliance on Main and Dr. Gray to any pet owners; they offer fair pricing…read moreand honest care for the well-being of the animals. I always feel like both my dog (Nova, a just under 2-year-old Rottweiler mix) and I are truly being cared for when seeing Dr. Gray and when contacting Alliance. I first met Dr. Gray when asking a close family friend (who has done lots of rescue service for many years) for recommendations on veterinarians to give a trustworthy second opinion on the heart surgery Nova needed as a puppy. When I first met with her, I could tell that she was really taking in all the information that she could about Nova, and I felt that she was truly offering her best advice. This made us decide to bring Nova back and make Alliance/Dr. Gray Nova's primary vet. Every time we have visited since, whether for a regular check-up or for a stomach issue or something else, I have felt that Dr. Gray was honestly spending her time with us gathering the appropriate information and truly taking care to offer the best she can for Nova. I never feel as though she is rushing to move on or as though she is just trying to bill us for as much as possible. I always leave feeling that Nova was properly cared for and that Dr. Gray honestly cared about helping Nova. Something else that I find exceptional about Alliance is that they call to check up on Nova even if I took her to another vet. A couple times, I have taken her to OPVMC because it is closer to us and I needed quick, walk-in service. Every time, the very next day, Alliance staff sees that she went to another vet, and takes it upon themselves to reach out to me to check on Nova. This speaks volumes to me, and I appreciate that they care enough about my dog to check in on her, even when I didn't take her there. They never try to convince me that I should've just brought her there; they simply ask how she's doing, if she's okay, and offer assistance should any further problems arise. Dr. Gray has even asked me to report back to her personally on how Nova is doing following an appointment, just out of her own care and concern. And, the office staff always treat both me and Nova with respect, even if it's the third time they've received a call from me in the same week. Alliance has been quite reasonable with pricing, and Dr. Gray herself even caught a mistake (when a test was accidentally run and charged for, but we which we had agreed not to run). It was totally honest mistake. When she realized this, she could have just let it be and hoped that I wouldn't notice or ask for a refund. Instead, she called me, told me that she recognized the mistake, and offered to refund me. That, I believe, is truly honest work, and makes me feel even better about continuing to bring Nova to Alliance. I feel that they care about more than simply getting paid, and I feel that my dollars are being used effectively. Overall, I greatly appreciate Alliance and the great service that has been provided to me and Nova. I would wholeheartedly recommend Alliance (Main St.) and Dr. Gray to any pet owner.

Our Mazi wasn't feeling well and we took her to her Vet, Alliance Animal Hospital, in Lancaster…read more After tests and lab work they found slight Kidney infection and possibly another called Pyometra. As anticipated (tried meds first)her illness didn't react to meds and she wasn't getting better. Lab results came back positive for Pyometra, a life-threatening uterine illness. Yesterday Mazi had an emergency hysterectomy. The way the doctors put it, this was a life-saving surgery. Untreated, her uterus would rupture, shutting down her organs. A crucial thing,as ill as she was and her age it could have gone either way, as far as the surgery. Surgery was touch and go for the surgical team as her blood pressure and heart rate were dropping. relieved to say she survived the surgery and is recovering. The amount of fluid/bacteria in her uterus, weighed a pound!! She is one strong little lady She isn't completely out of the woods, her recovery will be tough, but we are all confident. I cannot tell you enough how grateful we are for the Doctors and Staff at Alliance Animal Hospital They saved her life. We Love our Mazi so much

I have been taking my two cats to McClelland's for almost 10 years. Both of my cats were rescues…read more I am very happy with their care and treatment. I have seen compassion and care for families making that difficult decision for their family member (pet).

After getting a young kitten for the very first time, my mind was bombarded with questions and fear…read moreof the unknown. Thankfully, I was able to speak with the McClelland staff and schedule a new patient appointment with no problem. When we arrived, we were quickly greeted with a friendly welcome. All the staff members were attentive and courteous. Dr. Carrig provided a thorough exam on our kitten, while answering our questions and fully addressing our concerns. You can tell he is very knowledgeable, and passionate about his profession. We know we are in great care in his hands and look forward to many years of visiting McClelland! 10/10 for outstanding service!

Always the best service to my cat! I'm a third generation "client" of Georgetown and they've always…read moretaken excellent care of mine and my family's fur babies.

Overpriced and under responsive. They kept my eight month old kitten alive, suffering, for three…read moredays. He had a terminal kidney condition from birth. I finally got a vet on the phone. $3000 later he told me the truth: There was nothing they could do and I should put him to sleep to end his pain. I would not take my pet there if they were the last vet in the State

Dr. Dunne is so kind, gentle and authentic. I am so glad she was able to come to our home to ease…read moreour baby into the next life. Everything was perfect, she even gave advice on our two other cats getting along after their oldest siblings passing. Thank you Dr. Dunne.

I was incredibly nervous. Dr. Dunne was returning with the ashes of our beloved furry family…read moremember, my baby boy kitty who had his 19th birthday in July. The last two weeks had been extremely difficult. I learned about 'Paws In Your Heart / Providing a Gentle Goodbye for a Beloved Pet in Your Own Home' on Yelp. Thank You everyone for sharing. The thing is, Dr. Dunne is truly professional with a special gift. She not only helps your furry family member pass peacefully. She also helps the whole family. Her ability to listen and comfort people who are left behind, are unique and one of a kind. Dr. Dunne came on the same day we called. She explained everything with her delicate voice. It felt like she was a fairy who took my baby boy to another journey, I trusted her fully. His ashes were beautifully presented. It truly exceeded my expectations. Every detail was meticulously crafted. A pleasant surprise was a card with a personal note from Dr. Dunne and a short story, "Just This Side Of Heaven Is A Place Called Rainbow Bridge," written by Anonymous. Oh! His name is engraved on the cedar box. Also, I never thought his paw print would be a good idea either. But now that the initial pain has passed, I'm glad I have it.

Great convent place to take your pets to be cared for. They truely love your pets as their women…read moreand take great care of them!!!!

Vca Blue Cross reached out to me and corrected the issue. I was very happy to get great customer…read moreservice to resolve everything.