Horrible experience. Dropped off my pc for diagnostic and cleaning. Was told it would be 1-2 days…read morefor this. For 2 days I tried calling multiple times each day and received no answer. 3rd day I am told I need a new cpu and the cleaning work was done. I go retrieve my pc and take it to best buy for them to install a new cpu. Thankfully best buy ran a diagnostic and discovered I didn't need a cpu, just some thermal paste. The pc was only partially.started on the cleaning process at break. Very disappointed. Oh and website says free diagnostic but I was charged $50.​​

From the owner: At uBreakiFix by Asurion located in Elizabethtown, KY we specialize in electronics repair…read moreincluding: cell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Elizabethtown, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

my Xbox Series X repaired here and the experience was excellent from start to finish. The service…read morewas very quick, professional, and reasonably priced. Communication was clear the entire time, so I always knew what was going on and what to expect. The repair was done right, the quality of work was solid, and everything was explained in a way that made sense. It's hard to find tech repair places that are both efficient and trustworthy, but this spot definitely delivers on both. Highly recommend if you're looking for fast, reliable, and professional tech repair with real value.

A couple of weeks ago my daughter and I were in E'Town for a softball tournament when I shattered…read moremy phone. The good people at Cell Pharmacy Rx did absolutely everything they could to help me. This husband/wife team are the epitome of what customer service is all about and I could not be more thankful to have done business with them. Good luck to you in the future, wish more small businesses operated under the same principals as Cell Pharmacy Rx.

The Elizabethtown store does not honor online purchase and pick up prices because they are an…read more"Affiliated Store" they will cancel or decline your order if placed online. Same Battery is available at other local stores for $60 less.

I am giving 4 stars instead of the 2 I feel like right now because (1) they have been great in the…read morepast and my issue was resolved, and (2) I think some of the fault lies in the parent company offering a discount online that not all stores honor. Today I placed an online order and used the advertised 15% off code. Woohoo! I completed my order and immediately got a call from the store informing me they were not participating in the discount, but they would offer the online 10% discount. I was told to cancel and re-place my order using the 10% off. OK. That stinks but the fine print did say "participating stores." I informed them that I did not have the ability to cancel my order so someone else called back to tell me she could cancel my order on their end and I could reorder, but she didn't know the 10% off code and I couldn't find it. I asked if it could be applied if I just came to the store. She said they could only do 5% if I was military! My niceness wore off and I said, "I find it hard to believe that after the inconvenience of not offering the advertised discount that you can't manually give me 10% off." She she'd she would try and figure it out. My son went in to get the batteries and received the 10% off and they were very kind to him. But seriously, there should be a way to opt out of the 15% online offer and also I should not have had to lose my temper to get the 10%. I will be back to this location. As I said, we have had positive service before. I just hope this review is seen and a better process is put in place. I am also now waiting for my refund from the cancelled order.

2025 I have gone into Hometown Wireless several times this year for help with my S22 Ultra…read more Hometown is now run by a young fellow named Marcques. EXCEPTIONAL service. Extremely knowledgeable. This will be my go to mobile repair/service, and when I'm ready to upgrade, a new phone.

Not only are they very knowledgeable and kind but they are resourceful and helpful. Their out of…read morethe box thinking helped me solve my situation in the most financially beneficial way! Also they are sooo kind to clean my phone out of all the dust and debris build up! We have been customers for 7 plus years and will continue for as long as we have phones!

Very great customer service Very friendly…read more Went out of their way to help me and my phone issues A other company tried fixing my phone and they took my money and didn't fix anything it was worse than before

I absolutely will come back for ANY electronic need, I had issues with my phone freezing and Kayla…read morehelped solve my problem easy and fast. I would highly recommend her to anybody, shes kind and very helpful. Thank you digital solutions!