FedEx Office Print & Ship Center is conveniently located in Mayfield Heights. If you've been using…read moreFedEx for a while, you'll remember their previous location up the street. They now have a brand new home down the street, new management, and employees. I wasn't at all impressed with my experience. I even drove to another location later in the day to do a shipment. SERVICES/INVENTORY: The store offers printing, shipping, and mailing services. The checkout is organized into Shipping and Printing for easier checkout. There is a retail section at the store with books (most 40% off), planners, shipping supplies, greeting cards, and miscellaneous. I purchased packing tape, packing peanuts (x2), and packing bubbles spending $20 something. Inventory wasn't well replenished. I had to ask for more packing peanuts since they weren't on the shelves. I really wanted bigger bubbles but they weren't available. Only one package was on the sales floor. The peanuts did not even fill one medium box. I wish that there was a bigger package. Overall, I wasn't happy with the inventory. CUSTOMER SERVICE: The customer service was painfully slow. I considered leaving because stopping for a few packaging supplies shouldn't take this long. The payment system went down multiple times. I had to be transferred to two checkouts both of which were problematic. There were no bags to carry out my merchandise. Employees were explaining the shopping tiers to customers very well. The number of days and pricing per each. The conversations were very value-oriented and helpful to customers. I needed to mail a package after packaging. I went out of my way to Beachwood. I did not want to experience long waits and payment system failures. While a convenient location, I won't return in the future just because my time is valuable.

Counter help is useless. Was told to create an account and then come back. I chose to use in store…read morecomputer and after being prompted to input the same info multiple times, I sought help, for which their response was " I'm usually behind the counter on the other side". She made no effort to help. I left in frustration, only to hear "thank you, come again" as I left. I spent an hour in total in the store. I then went to UPS and was able to get my needs met within 15 min.

Very fast service! Very friendly staff! Offer copy services also a lot more services than you think!read more

I seem to visit this location in waves. I was there yesterday the day before and looks like I will…read morebe again today. John has always taken care of my package drop offs and when I needed something packaged. The prices are a bit much but the same from store to store and I have even tried the nearby FedEx Kinkos and they have similar results - although I end up waiting longer there. Yesterday John took my package gave me a receipt and I was out in under 5 minutes. I will say often its just timing, as I was heading to the car three others were arriving with several packages. The service here has been good and I will continue to use this location for my UPS needs. Thank you John for the great service over the years.

I recently visited the Strongsville store on 2 consecutive Sat. mornings, to get some help with…read moresetting up/understanding the features on my new Samsung phone. Jett treated me and the other customers with courtesy and kindness and focused on each of us as though we were their only client. We got good-old-fashioned customer CARE. I didn't feel rushed or like my questions were dumb, and I got the education I came for and more. They're top notch! I wholeheartedly recommend this business and this technician in particular. I'll definitely return for any future needs!

This is an update to my July 5, 2026 review. The phone has the same problem despite the repair.read more

Micro Center is a retail-store chain that has locations in some states. This particular store is in…read morethe East side of Cleveland. It sells computers , PC parts, printers, televisions, cameras, cell phones, and many other home electronics. My husband has fond memories of Micro Center from when we lived in a different state, and where we currently live in Pittsburgh, we have no Micro Center. Therefore, he drove to this store in Cleveland to shop. He purchased an Alienware gaming monitor, a monitor arm, a Seagate hard drive, a mouse, and a screwdriver set. He said that the store had a sale so the prices were reasonable. He has used these products for about two weeks now, and he feels happy with their quality.

For tech enthusiasts like me, a trip to Micro Center feels like letting a kid loose in a candy…read morestore. I visited yesterday to pick up an online order and was pleased to experience the same friendly, attentive service I always get. The store is impeccably clean and well-organized, and the staff go above and beyond to help you find the perfect product and answer all your questions. It's truly one of my favorite places to explore and shop!

I've used jakprints for years for client print projects. The products always are printed…read moreprofessionally and up to my high design eye standards. Customer service is always great too! I ordered new business cards in September and the customer service I received from Daniel Smith and their entire team was excellent! Thank you Jakprints!

I've placed 3 orders with JakPrints for stickers and they were very helpful to someone like me who…read morehas never ordered anything like this before. I only didn't put 5 stars because the stickers don't hold up as well to the elements as other vinyl stickers I've used they sort of get faded over time quicker then some of the other stickers I've used in the past.

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

When I moved into Lakewood in 2019, I was desperate to get a home computer system set up & home…read moreinternet. I contacted "Joe's" & never got a response. In 2020, I stopped @ T-Mobile when it was in Lakewood & got signed up w/a service that is priced higher than I need & hadda buy a tablet for lockdown. 2026 & now I don't even have a working home phone. Dunno why "Joe's" didn't help me. ​​

Jay and his team were so great! We held our conference at the Convention Center in Downtown…read moreCleveland and needed a local printer to handle all of our marketing collateral. Not only was Jay professional and patient with us, he got things done efficiently, accurately, and beautifully. He made the entire process stress-free for us and even was able to help us out with some last-minute, same-day print jobs. We enjoyed our experience so much that we also recommended Brothers Printing to several of our attendees who were looking for a local printer in Cleveland. We are so grateful to Brothers Printing, and we highly recommend them for any print needs!

Professional and friendly quality service, conveniently located in assessable with all freewaysread more

excellent service and friendly delivery persons. On time and professional.Highly recommend them.read more

Timely notification of delivery -- as promised but not received. Non-answer from Customer Support…read moreand an empty promise to 'personally call' when the 'team' set the route.