AMAZING! Riley really knows what he's doing. He repaired my PS5 in 3 hours. 3 hours! And did a…read morequality job! I was actually in shock with how honest and helpful he was. I recommend computer reboot. Good value and great service. I had a faulty hdmi port, and needed it fixed. And he did just that, the hdmi port is working no issues and I can now use it again without any issues. Such fast service! I thought my ps5 would be with him for a few days, but he said "I'll have it done same day" and he lived up to that claim!

Riley is so amazing. So happy to have my laptop back. Not only did he fix it and provided me with a…read moreloaner while parts had to be ordered. He held on to my laptop for 2 months while I was sick and couldn't pick it up. My laptop wouldn't power on at all. at first, he checked to see if it was something simple like a charging cord... it wasn't it was something internally needed to be replaced. I know I will be coming back to him for future services. He is quick at finding what's wrong with laptops and helping you as the customer make the best choice for you.

This place is great. Especially if you want to get a new but used phone, get home with it and think…read moreabout how easy that was, get it activated, then wake up the next day and have your iPhone Flash the blue screen of death for like 6 hours , while wasting all that time on the phone with Apple, but no fix . It gets better: That same day you drive 60 miles to take the broken phone back, thinking that it's just a coinsedense and you'll be able to make the next one work , (silly assumption on my part I guess). You arrive and the service is terrible, the worker is complaining about how she was supposed to get off of work 5 minutes ago, doesn't help you whatsoever, complains when you ask to see a certain phone, rolled eyes when you ask a question, and doesn't know a damn thing about the products she's selling .. Then finally you will pick out a phone that you fall in love with, you will think that it was just a one time thing (high hopes?), you trust them when they lie to you , and get home and try to activate it, then BAM. your carrier will tell you that the phone is not unlocked and it still connected with someone else's account and that there's no way you can activate it..... I drove over 200 miles for this to happen , then I call to talk to manager, no one would answer for an hour. When I did talk to someone, that could have cared less, (who was unhelpful and uneducated and useless to me for 1 minute), I dropped the call and lost connection to wifi, (because I was using an App on my "basically new phone") and guess what? No answer from me now.. They must not like being called out on their B. S. Don't trust them .

Bought great quality product from them, and can't wait to do business with them again, staff was…read morefriendly and the service was fast

absolutely not. i was guranteed my phone will be fixed with $200 to fix the screen. it was not…read morefixed my phone turns on and off every 2 minutes. it didn't do that before. i take it back and another guy asks me "do you know which screen replacement was used?" i was like "huh". he looks it up on computer and says "ooh alright , thats why it was only $200. it may need the other screen (believe he said oem something like that)" i was like "well how much is that?" he said "$430 somehting." i was beyond frustrated. if i was told from the beginning its a possibility it may need a $400 something screen, i wouldn't have gone through with it whatsoever. i could have upgraded for $450 but wanted to save $200 since its rent week. he said "we can apply the $200 you spent to the balance." like thats not the point here. that's expensive to get a phone fixed. then he said i could use those 200 towards a phone in their store. which one of the cheapest iphone they had was $800. id still be spending way more. so i basically gave away $200 for free. all he said was "sorry about that". i left stressed out and frustrated.

Went in with a cracked screen. I fell on a sharp rock and cracked it well enough that a spot went…read moredead and left lines through the screen. The KID took 3 hours, but he had a massive repair before me. When I went back, my screen didn't work. It worked well enough before, but now it wouldn't work at all. He said it was "due to the dust" that the board broke. I've had this screen fixed before, no issues. He broke my phone and wouldn't admit it. Then he had the audacity to offer a Samsung phone for $100 when I had an iPhone. I then proceeded to ask where the nearest USCellular store was at, "just down a ways" he said. I nearly jumped the counter! How was I supposed to find it when I had no cellphone due to him?! Turns out "down a ways" is just behind the building, across the street. Kid didn't seem like he knew what he was doing at all.

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

Had an iPhone XR needing a battery replacement. Was a walk-in and they had one on hand. Was…read morefinished within the 1hr-1.5 hr wait. Very friendly staff and easy to talk with about condition. They asked if I wanted a new glass screen protector since ours was cracked and they immediately replaced it with a discount on both the battery and screen protector. Would definitely recommend trying.

I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

I stopped in with a Fitbit that wouldn't charge and a Samsung tablet that was, well, just dead…read more The young man who helped me admitted that he wasn't familiar with Fitbits but took time to look it over and determined that the faulty charger was the problem. Unfortunately my tablet was beyond repair. I expected a minimum charge but he politely asked that I leave a review as payment. Heck yeah! I highly recommend CPR!

Thought I had a serious problem with my phone not taking a charge. Without an appointment, just…read morewalked in. The young man behind the counter took my phone, did a few checks, a few clicks, handed it back, done. It was obviously easy for him, but I would have never figured it out. No charge. Amazing service.