This has been my go to store for my cannabis needs ! Over the last 6 months they have had issues…read morekeeping products in stock ! 7 weeks ago I had rotator cuff surgery and I've used INDICA based products to ween off of opioids ! EVERY SINGLE product I've used has been out at the store! To make things worse other local stores have the same products in stock ! I've discussed this with the store mgr and wrote a letter to corporate, store mgr was understanding BUT I've heard nothing from corporate after sending a complaint via the website (only way to reach MGT ) and it's crickets ! The Industry/company wants to be like a pharmacy but if I went into my local RX store to pick up my medicine and was told that I need to go elsewhere I would continue my path PERMANENTLY!

Driving thru the country like I normally do checking out different dispensaries along my travels…read moreand stop here in and the budtender here was definitely sure I was in the right place for quality smoke. Appreciate the variety and pricing of all the treats they had to offer. Thanks again. Live, love and laugh. -Sha

Everything from start to finish. The people who run this place are so welcoming. The prices are…read moreset. But everything was in stock

There are literally dozens of weed stores between my house and Westmont, but my daughter…read morerecommended Curaleaf for its selection of CBD products to treat my cancer pain and chemo nausea. Unfortunately, my license expired during my most recent hospitalization. I was refused access with my 2-week out of date ID, even though I had 10 other forms of identification. With a smirk, the 'manager' suggested I could show my passport. Sure. I just returned from my international travels and have it in my back pocket. Cancer is tough enough without soul crushing attitude from some condescending, barely out of her teens, officious know it all who has NO IDEA what life has in store for her and those she may love. Get a heart, little sister

Good discounts, cute Speakeasy feel, nice customer service and an easy order electronic computer…read morescreen. It can be intimidating going into a Dispensary but they are all so nice and make you feel at ease: the woman greeting customers explained how everything worked so it wasn't overwhelming. Easy parking, I went when early in the morning on a Saturday and there was only one other person shopping.

This message is regarding an order for Phillip G, a purchase of Legacy Blang Bleow 14g shake was…read morereserved and beforehand we spoke to Amy on the phone about the pricing for a new customer. We asked 4 different times on if the new customer discount will be applied before the 30% off or after, she did not understand so when I asked what will the price be at checkout she quoted $53. When Phillip arrived they quoted him at $69, when he couldn't figure out why he was misquoted, Ms Jackson & the front lady told me that the price it is what it is, even though i explained Phillip was misquoted they said that's not their fault & that she works at the dispensary so she knows what she is talking about. The front door lady was rude saying she would get me banned because I wanted a manager. Once I waited for the manager he told me to wait, while I was waiting the security woman lied and said that it's against the law to stand by the front door if I wasn't buying anything even though the manager told me to wait. The two ladies continued to insult me by saying maybe if you had more money this would've never happened. I continue to explain the purchase wasn't mine and it was my cousins first time. I shop here on the regular and I've never been treated this way. After speaking to Nick in person & sending him this on 08/18/25 he did not apologize after acknowledging he read my email & he stated what did I want him to do about it, I was a regular here and after this I won't be coming back!!! After sending a email to Hunter to the email that Nick provided to escalate my complaint he gave me an invalid email to send my concerns. Management was disgusting and showed no empathy toward my complaints with his staff. Mint Dispensary in Willowbrook has better deals & a more reliable caring staff

Todays experience at Zenleaf was amazing. TIARA helped me out as my super friendly order filler and…read morecashier. She was extremely helpful and personable! Michelle, I think was her name, cleared up a minor miscommunication that was MY fault, NOT the stores, and gave me a coupon for my next visit. Even the security guy and lady standing at the front were super nice and GENUINELY personable! It's very rare you get that kind of super friendly vibe from everyone but the Naperville location is ON POINT!!! THANKS GUYS!!! -Jessica B​

I love this place. Security guys are great. Counter help was lovely. The guy that greets you…read morewhen you come in- super cool. Products, ferocious. The angry dispondent young lady leaning against the wall is another story. She had that look like "I cannot believe I am working in this s--t-hole. She glared at me like I killed her puppy. Obviously, I had never met her nor wish to ever feel her withering stare again. Life is too short to deal with insolence. And I just wanted a vape pen.

James is lovely! Knowledgeable and great energy!a great smile throughout the entire experience.read more

They got trees on deck, and Tatiana's customer service? Always hittin' professional, warm, and on…read morepoint every time. I respect good service and love a quality tree, and they deliver both. Pull up, swing through, check 'em out... Bet they gon' get you right, no doubt.

Also EDIT: Aubriana…read more(yes, with 1 "N") was soooooo nice and helpful! She truly listened to my needs while giving personal and professional feedback. Everyone I've met there is so friendly and seems to love their job so they're doing something right! Aubriana's suggestions were on point! Love this place and its whole vibe!

Larry was knowledgeable and sweet! Gave me awesome recommendations and was such a joy. Thank you so…read moremuch Larry

Dutchess is like the upper echelon of the cannabis world! You order your items through a kiosk…read morewhich will text you when your order is ready. Only takes like literally 2-3 mins for your order to be ready. I've been to Duchess a few times, but have yet to write a full review. First of all the place is beautiful! Nothing like any dispensary I have ever been to! They were very intentional about the decor. It gives cute bookstore vibes. When you come in you have to show your ID in order to get in NO exceptions!!! Once you show your ID you are allowed to enter! It's decorated so intentionally. It's so cute!!! Great quality cannabis products!!!! Great deals! Everyone is very nice! Darrow was at the door when I first came in! He has a genuine smile, scanned my mom and I ID and let us in. Then we went to the kiosk and we were greeted by Tanesha. She was very nice and informative. Great customer service! She helped me look up my purchasing history! She also offered me some free gummy samples!! I wanted to take pictures so she introduced me to the manager Tom!!! Nice guy. Very pleasant as well!! On my way out there was Julian at the door. Who have seen in here before! He always very cool and helpful. Just all around great customer service here! Great high quality products! This business is woman owned! Please if you are in the area or not take the drive. You won't be disappointed. Cash and card is accepted!!!! If you use your card there is a $3 service fee! They also have an ATM here.

Opened April 2025…read more Love the decor at Duchess Cannabis... great vibe. Great Staff... Thank You for All of Your Help and Time.

Service is spot on and Ashley who assisted is an excellent addition to the team and she understands…read morethe needs of the customer.

Taxes are outrageous. They charge tax on the retail price not the discount price which is…read moreillegal. Spent 108 taxes were 65.

Keonna was very professional and very understanding when there was a misunderstanding. She was…read morequick to resolve the situation and very polite.

Had an absolutely amazing experience there today. Everyone was friendly and very helpful. Wish I…read morehad the name of the guy who rang me up... I'd give him 10+ rating (receipt says Wellness Advisor: 44313)! Definitely worth the drive!!! I'll be back!

I love coming to the smoke shop so much! I've been coming here for over six years and I have never…read morereceived such great customer service! ... They always provide the best quality items with the best prices you can't beat! On top of everything they are always open when you need them! Thanks for your service and the great effort you have put into your store! I would definitely recommend just stopping by and checking it out you won't regret it! Faraz thanks for always recommending things and make items available when needed! These guys got me hooked on Randy's Black Label Glass Cleaner too I would definitely check that out for your bowls and pipes and bongs!!! Gives it a brand new fresh look and no yucky sticky dabs or whatever just a fresh start and it's good to clean your pieces so let's practice some good hygiene

I tried getting a new cart from them after I told them it stopped hitting and wouldn't even charge…read moreand the owner said if you don't bring it back in 24 hours we can't do anything that's such bullshit. I bought a vape from there and the same day it stopped working. They sell shitty devices and don't give people their money back. Terrible place