Incredibly rude and lost shirts as part of my order. They rushed me out and said they'll call back…read morewhen they found the missing items. Never did.

I came in to get some pants tailored. The quality of the work was top-notch and the pricing was…read morevery reasonable, but the reason I rated them lower is because the lady yelled at me during the measuring process and appeared to get very frustrated that I didn't turn towards the mirror in the way that she needed. However, I could not understand her fully due to her accent-- maintaining a professional demeanor in a challenging situation matters.

Excellent service, they are very kind and respectful. I trust them with even the clothes on the…read morehigher end of price.

I recently went there to get my pants hems' trimmed. I told the owner and the tailoring lady to…read morecuff the pants. When the tailoring lady was taking the measurements, I emphasized many times that I wanted the hems to be cuffed. I stressed because the tailoring lady had trouble understanding English. When I got the pants back, they were straight instead of cuffs. When I complained to the owner, he became very obnoxious, rude and threatening instead of taking responsibility and trying to rectify the situation. I do not recommend this shop at all. The shop does not deserve even a single star.

The quality of their work is excellent--clothes come back spotless, fresh, and handled with care…read more Whether it's everyday items, delicate fabrics, or special pieces, they consistently deliver reliable results you can trust. Beyond standard cleaning, they also offer expert alterations and even custom designs, which really sets them apart. Whether you need a perfect fit or something uniquely tailored, they've got you covered.

Last year I dropped off 2 pair of men's black dress pants with owner Gabriella's husband(It was a…read moreSaturday and was told she was not in doing alterations at Emily's boutique on Richmond road.) I lost the ticket and when I returned to pick up was told they could not get my clothes with my phone #?? I have gone to 5 other dry cleaners never a problem to pickup without a ticket. She said she does not have that system? Just her running the business? I called today to ask if they found the pants and Gabriella accused me of making up this story? For what reason? Where are my pants?? They have copies of all hand written tickets why didn't she check? I came in person she was too busy to help me and never called. Today I called since we are attending a wedding and my husband needs those pants. She said she had customers too busy to help! Not even an apology! Will report to the Better Business Bureau. Stay away! Gabriella you have me mixed up with someone else, never reviewed you before?? I was a customer when your Mom was alive, never an issue. Did you ask your husband? How would i know you work at Emily's on a Sat? For what reason? You never called me back!! Please check my cell # and look up the record for dry cleaning. Your husband took 2 black dress pants for dry cleaning. Where are they?? You are out of line saying I did not drop off?? Better Business will be notified.

We have been customers of Charming Cleaners for over 20 years. Gary is great to work with, and very…read moreprofessional with outstanding service. I highly recommend this place.

I brought in 5 item to be dry cleaned, 2 men's dress shirts and 3 men's polo shirt. I told the man…read morewho owns the store there are a few spots on each polo shirt he would put little paper stick notes where they were, he said he would look at them later. The dress shirts only had dirt on the collars and inner sleeves and I paid over $40 just to have 5 items dry cleaned. When I picked them up and brought them home i realized the mens polo's still had every single stain still on them and the men's dress shirts still had dirt on the inner collars and inner sleeves exactly how I dropped it off to him several days ago. I will never used this dry cleaners ever again and I will never recommend this store to anyone.

Amazing people! Always take great care of the stuff I bring. I've brought things to both alter and…read moreclean. Accept Apple Pay.

New owners took over this place that I have been going to for years and twice I went to pick up dry…read morecleaning they said I owed them $9.50 ...They insist I picked up my order walked out and did t pay they seem to forget when I picked up my last order my husbands shirt was ruined by them and I told them to keep it I paid for the other half of my order and walked out ...I am happy there were no customers in the store when I picked dip my order today because I would have been embarrassed the way the insisted I didn't pay last time This is not true it's not my nature to be dishonest sorry to say they lost a customer that's been going there for over 20 years I don't recommend this place at all

It's the second time I drop my linen shirts off and they seem to do a good job dry cleaning them…read more Comparing to other places they seem to be a little pricier but I guess I'm paying for the convenience of being near my house. There's metered parking nearby and also parking lots at shop rite and CVS nearby.

I was expecting quality work, sadly what I got was a hot mess. I found the prices to be excessive…read moreconsidering none of the items brought in fit correctly. It was a waste of my time and at a cost of $300 of my hard-earned money. I'm upset that I can't wear "ANY" of the items. They offered to make further adjustments at an even higher cost which I felt was "OUTRAGOUS" and was very offended all it did was make a bad situation worse. "I WILL NOT BE GOING BACK THERE NOR WOULD I "EVER" RECOMMEND THEM TO ANYNONE."

I wish I saw these horrible reviews before I went there. I went there on a Monday morning to drop…read moreoff a suit and pants for dry cleaning. The lady said she would have it ready on Thursday and wrote it on the paper slip. On Wednesday morning I received a text from them saying that the drying cleaning is delayed and will be ready for pick-up on Saturday. I responded back and asked if it is possible to have it ready by Friday ( because I wanted to wear it for an event on Friday night). The message was read and was not responded to until I sent "???" And all they said was it will be ready by Saturday. I reached out again to see if they could have it ready by Friday even if it was at 7pm and there was no response. Because of them I was unable to wear my suit to the event on Friday. It should not take almost a whole week to dry clean 1 suit and pants!!! This place is unreliable and slow and I'm never going there again!!!

I've been here twice and will not be coming back. My issue is that they are total hustlers when it…read morecomes to the drying machines. First of all you only get 5 minutes for 25 cents. That is really expensive, and even though you select the HIGH heat option, they have the heat set so low nothing dries! I have been using a public laundromat my whole life so I know my one load of clothing should not take 45 minutes to dry, 25 to 30 minutes at most for winter items. It's just a trick to get you to put more quarters in to completely dry your stuff. Total fraudsters

Worst service and customer care, they ruined my clothes and they are rude. The place looks a mess…read moreand it's dirty. When I told Grace the owner i will report her she said she doesn't care

Mom And pop shop. Machines still use quarters l. Tailoring…read moreis quick, cheap and to the point. Other places want $35 to fix pants Grace doesn't for almost nothing. There's no luxury at this laundromat but it get the work done.