From the moment I contacted them, their customer service was exceptional. They promptly responded to my inquiry and scheduled an appointment at my convenience. On the day of service, the locksmith arrived right on time, which I greatly appreciated. Not only was the service exceptional, but the pricing was also fair and transparent. There were no unexpected surprises or hidden fees. The locksmith provided an upfront estimate, and the final cost matched the initial quote, which I found to be highly commendable. Overall, I cannot speak highly enough about the locksmith service I received. Their professionalism, efficiency, and attention to detail made the entire experience seamless and stress-free. I wholeheartedly recommend this locksmith company to anyone in need of mailbox lock replacement or any locksmithing needs. Their expertise and commitment to customer satisfaction are truly commendable. read more

I had an emergency late at night after locking my office keys inside. Another locksmith helped me get in, but I wanted to rekey all the locks right away so everything would work with my master key and prevent this from happening again. I contacted Star Locks and they responded immediately. They arrived in about 25 minutes, explained the process clearly, and gave me an upfront price with no surprises. All three locks were rekeyed quickly and professionally the same night. Very smooth experience, honest pricing, and excellent service. I highly recommend Star Locks for any commercial locksmith needs in Boston. read more

Star Locks did an excellent job for me. My front door lock broke on Memorial Day weekend 2023. I found Star Locks on Yelp. Lucus (owner of the company) contacted me in 5 minutes and came out to fix my lock in 25 minutes. He also discovered that the back door was not secure and he replaced that lock as well. He is meticulous, very reasonably priced, and highly skilled. He is very pleasant and clearly wants to do a good job. He was a pleasure to work with and I would 100 percent recommend Star Locks. read more

The best service in town. When our bathroom got locked, they helped me to open it via phone. He was decent enough to call it a possible DYI and provided instructions via phone. He doesn't take any charge for phone call while we successfully opened our bathroom with his instructions. He should be your first call for any locksmith job. Thanks read more

Needed a new wifi lock installed and locks changed for the rest of my home. Called them yesterday and they were here early to do the work... The guy was fast and knew exactly what to do... He also explained how to use the app with the lock etc. If you need any locksmith work I would definitely recommend them...A Plus for Star Locks.... read more

Lucas from Star Locks did an excellent job. He was very thorough and stayed until the job was done. He made sure I understood the operating procedures for our new keyless door locks. I put them on our main front door - back door - utility room door. See a phot of one of them below. The bride is very happy. read more

The old mortise lock on our front door had been causing access issue. Called Star Lock and they sent a tech out within an hour to diagnose and remedy the issue the issue within another hour. They were responsive, quick, and did a great job. Will use again in future for lock needs. Thanks you! read more

I got locked out around 11PM. Other "24 hour" businesses didn't pick up my phone call. Lucas picked up immediately and was ready to dispatch within moments notice. He's super friendly and problem was solved quickly. Would come back (but hope I don't get locked out again)! read more

My mom needed another car key to be able to lock her car while its started and after getting a fob from somewhere else that did not lock the car came here just for key itself. They made the key on spot under 10 minutes and even came out to the car to make sure it worked. read more

Daniel were super quick he arrive within 15 minutes for an emergency lockout service in Waltham MA at the middle of the night, he picked the lock open in less than a minute and the price was exactly what I was quoted online thank you so much for coming to help that late! read more

Such a story happened to me yesterday, well, it's a long story, I want to say thank you that in this situation this service helped me out, the man was so good, I got caught understanding and quickly did everything for which I am very grateful to him read more

He drove an hour and gave me a very good price. Responded right away and he isn't looking to rob anyone or take advantage if people that need help. Changed my ignition and made me keys quickly. would recommend him to anyone he is very kind as well!! read more

We are very grateful for the good service star locks provided. Replaced the old lock at home. Lucas is the technician who came in for the replacement. He is very knowledgeable and attentive the job is done very well. Thank you! read more

Great job! Needed locks changing on front & back as just moved in. Fitted strong secure locks, including refitting the partially damaged back door as part of the service. read more

I had an emergency Monday night and needed someone ASAP Tuesday morning. Very responsive, on time, quick, polite. I would definitely recommend again. read more

Lucas has been so helpful. Our dogs locked themselves in a room and he was in our home within 5 mints to help unlock the door.!