This is a well run facility. Rooms marked "non smoking" are actually that. The breakfast service is…read moreabove average. Food quality is better than most. The staff is friendly and accommodating. This facility in Salinas is as good as most hotels of similar value anywhere on the Monterey Peninsula. The hotel sits adjacent to Hwy 101 making it an excellent choice for weary travelers. And yes, they are pet friendly.

Pros: - Free parking with lots of availability…read more- Larger room and bathroom - Common areas are clean and well lit - Plenty of luggage carts available - Two elevators - Updated Hilton entertainment system with large TV Cons: - Room lacks lighting - Extremely firm and uncomfortable mattress - Luggage carts ALL have flat tires, impossible to move - Low flow shower head - Not enough towels It looks like this Hampton Inn is being remodeled. The common areas look finished but it was hard to tell with my room as certain aspects like the bathroom show age. Plenty of up front parking and no parking fee! Luggage carts (although they all have flat tires) and two elevators made it easy to unload my vehicle and get to the room. The bedroom was very large, and the bathroom was roomy. There are not enough lights in the bedroom area and it was difficult to even unpack. The mattress was cheap and awful, hard as a rock. The standard low flow shower head turned a ten minute shower into a 20 minute shower. Housekeeping knocked on my door an hour before checkout but didn't speak any English so I have no idea what she wanted. The counter staff were friendly. Overall this Hampton Inn is average although I would not stay here again due to the uncomfortable mattresses.

I was surprised by this hotel. The room was modern and clean. You can tell everything feels new…read more The air conditioner blows cold. Few reasons I didn't give it 5 stars. 1) no ev charging, 2) requested for a specific floor in advanced and didn't get it even on a Tuesday, 3) no A/c in the elevator or hallways

Great hotel! Two bed suite with a fold out bed, Keurig machine, fridge, and microwave, full…read morebottles of shampoo, hair dryer and clean beds. The check in was weird as no one was at the front desk at 10 PM. Had to wait 15 till someone came back. They had a great breakfast with turkey sausage, bacon, pre-made omelets, pancake machine and hot oatmeal. There's no pool which in the summer would have been nice. The coffee machine was good but one was broken so took 2 min to brew every single cup. Still, it was a great deal for our family and would stay again!

The location is under construction. It was difficult to find the entrance. It's in the middle on…read morethe left side, all covered up by wood pieces. There is a walkway to get in though. The front desk is kinda small if you didn't enter from the entrance. You can go to the indoor pool in the hotel next door. When I booked the hotel room it says it comes with breakfast for 2 adults and 2 kids. Somehow the booking only showed 1 adult. The front desk said they would check on it and didn't get back. When I checked again, the front desk gave ridiculous reasons (room cost more for 2 adults 2 child rather than 1 adult!?!?) and said would up charge me if they were to comp the breakfast. They eventually included the said breakfast after long conversations. Breakfast was good tho. Not much option but everything tasted good. The muffin was warm and the breakfast burger has bacon and avocado.

To be honest, I was a little disappointed. First off, we are Platinum Elite status, and no…read morebreakfast was included even though that's supposed to be a Platinum benefit. Second, the pool is actually in the Residence Inn next door. This is not explicitly stated on the hotel website. I might have chosen the other hotel for convenience. Third, there doesn't seem to be enough parking between the two hotels. Room was comfortable. I might try a different Marriott next time we're in town.

I don't usually leave reviews, but this experience needs to be shared…read more I had a prepaid reservation at Best Western Salinas Monterey Hotel for myself and my two young children. We had already driven in from Bakersfield earlier that day to attend a funeral and spent several hours there before going to check in. At the front desk, I was told there would be a $40 additional person fee. I questioned it to better understand the policy, and was told that if I didn't accept it, my reservation would be canceled and I would still be responsible for the full prepaid amount. As the conversation continued, the explanation kept changing. I was told the room could only accommodate two people regardless of age, then that it was corporate policy, and later that it was related to fire safety and California law. The room included a sofa bed and had even been described as an upgrade, which made the situation even more confusing. At that point, I agreed to pay the additional fee just so my children and I could stay and deal with the rest later through corporate. Despite that, the proprietor still refused to honor the reservation. While I was still standing in the lobby with my children and on the phone with customer service trying to resolve the situation, the proprietor canceled my reservation at the front desk. My seven-year-old daughter became very upset and started crying, and there was no empathy or effort to help resolve the situation. We were left without accommodations and had to drive three hours back to Bakersfield that evening, getting home close to 11 PM after an already long and emotional day. The drive included long stretches with limited services, which made it even more difficult traveling with kids. This wasn't just an inconvenience -- it was how it was handled. The situation could have been resolved, especially since I was willing to pay the fee, but instead it escalated unnecessarily. Very disappointing experience.

We stayed here for the weekend so I could be close to Skydive Monterey Bay for my birthday weekend…read more Check in was easy. The front desk explained that they had breakfast available from 7-10am, a pool and vending machines. Parking was easily accessible. Additional parking available as well. The room was tidy. There is a microwave and fridge available. Per my Mom, the bed was a little hard and they didn't clean behind the sink area. Besides that, it was a decent hotel. The staff were exceptionally nice and happy to help. This morning our breakfast table was a little off set and the employee helped us adjust it. Also, we forgot our room key and the housekeeper opened the door for us. In n Out, McDonald's and AmPm are within walking distance.

The stay wasn't horrible. The room had a very chemically smell to it. The bathtub didn't look too…read moresanitary either. A big issue was that a few us booked this hotel, or next door at the Courtyard, so that we could all stay together during a golf trip. One of my friends was given a call saying his room had been flooded so they had to cancel his reservation, but made very little effort to find him a new stay and decided to displace him instead. They pretty much told him he had to find a new place to stay at 8pm during a time when all the hotels in the area were booked due to a marathon.

Big parking area, no dedicated parking for checking in.Signs warn you to not leave valuables in…read moresite when you park your car . The gal behind the receipt area was very nice, I had made my reservation on the Bonvoy App .There was a nice fire burning in the reception area and it was very welcoming.Check in was a breeze. This hotel was very clean, a quick trip up to the second floor and I was off to my room . My room was clean and the kitchen area had everything I need to cook a quick meal, no they do not supply oil, but there are small pots and pans. There are forks, knives, plates and cups. The surprise came when I saw a portable air conditioner, the exhaust was exiting out a window that was up, this made the outside noise very loud. The bed was very comfortable, it was queen size but that's ok, I slept like a baby . The towels were well laundered and soft , there is a blow dryer in the room, there is an iron, My room was pretty good , I wish the receptionist would have told me about the portable a/c , these rooms are not cheap, I'm an ambassador elite at Marriott hotels. Did not try the breakfast.

We came back again! This is our favorite place for Laguna Seca races: 8 minutes away from the race…read moretrack entrance, very quiet (!) and remote, nestled into green park surroundings of a private gated community, but only 5-8 minute drive to downtown Salinas. We stayed two nights (FRI to SUN). The rooms are gorgeous and we always love the lush surroundings and serene vibe. The inn keepers are there to help, and after all the race noise and engine sounds it was fantastic to snuggle into bed at night with (free) popcorn and watch a movie after relaxing in the bubble bath. We will be back, for sure.

We stayed here for the SLH Sun Wind & Wine festival at Mer Soleil Vineyards and it was a good and…read moreconvenient choice. We were pleased with our 2nd floor room. It was spacious and comfortable. As others have noted, the stairs are a bit steep but we had no issues with it. The downside of the property is that it feels quite impersonal. You check in like you would at an AirBnB rental. There is ostensibly an innkeeper on site but we never met (nor needed) them. There were also some difficulties getting our reservation payment process finalized. Even though we reserved via Booking.com, the property uses their own system and the information did not coordinate well. It took multiple messages back and forth with a remote service center before things got squared away. Knowing what i know now, I would just book direct if the rates aligned. BOTTOM LINE: A nice choice at a memorable but slightly quirky property. We would stay here again.

It was my first time here and not impressed. The toilet don't flush, the lights on the timer sucks…read more If you are taking a shower, the lights just turn off because they can't sense movement because the shower curtain is blocking.

Everything was great , pricey but worth it , breakfast wasn't all that but the stay was very…read morecomfortable and quiet .

We stayed here for my Sister's Wedding that she planned in Carmel. This was the only hotel that was…read moreaffordable at least in MY budget. Lol They were renovating the lobby area. Still was able to check in and check out easily. Staff was friendly. Rooms were spacious and clean. Had no problems others occupying the other rooms. Parking was enough and nearby our rooms. Our free breakfast was just fruits and yogurts. Was expecting more. But, it made sense since they were renovating. No biggie. Will definitely stay again here.

We had not planned in advance, and needed a room in the area on 1-4-22 - preferably between…read moreMonterey and Salinas and this place got the bill. We were lucky to get anything at all with the pro golf tournament in pebble beach with all the stars going on. Rates were a little higher but we were desperate. Check in and check out were a breeze and desk staff were courteous and helpful. It's an unassuming spot with a Valero gas station in front. We stayed in room 120, the room was basic and clean. I was pleasantly surprised the bed linens looked fairly new, none of those old polyester motel linens, so grateful. I also appreciated the bottles of water when we arrived and the goodie bag when we checked out in the morning. With COVID, these now take the place of continental breakfast, I guess

I recently booked a stay at Super 8 by Wyndham and unfortunately had a frustrating check-in…read moreexperience. Upon arrival, the front desk associate, Alma, was on a phone call assisting another customer with detailed questions about previous stays, including requests for emailed statements. While I understand the need to assist guests thoroughly, the call appeared likely to take an extended amount of time. During this period, I waited approximately 20 minutes, along with three other guests who arrived after me. What made the situation more disappointing was the lack of acknowledgment. At no point did Alma pause to let us know she would be with us shortly or offer any kind of reassurance. I did ask if there was anyone else available to assist, and she replied that there was not, then continued the call without attempting to address the waiting guests. At one point, another individual approached the desk and was given a room key without any visible verification ( seemed like it was her bf) which raised some concerns. When it was finally my turn, the interaction felt rushed and came across as unfriendly. Overall, the check-in process left a negative first impression and impacted the start of my stay. I believe better customer service practices such as briefly acknowledging waiting guests or placing lengthy calls on hold when appropriate, would greatly improve the experience for everyone.

Drove 12 hours and hit fog, decided for safety to stop, booked a room online and have never been…read morehelped less than at this hotel! She told me I couldn't check in until 2pm even tho it was 2am and I informed the clerk I was not able to do that. She refused to help me, I had to cancel my reservation online. Do not stop here, they won't help you

If I could improve something, it would be Yelp's ability to give 0 stars. Will not be coming back -…read morewould have left the first night if it wasn't for every other option nearby being sold out of $1,500+ for my group's size. As soon as we stepped in, there was a musty smell, very apparent mold on the curtains, and stains on the carpet. The walls, floors and furniture were dirty and/or stained. Bugs in the light fixtures. AC unit was practically non existent, and old. The matt on the tub floor was dirty and grey, along with the complimentary soap dispensers. Both the hand towels and bath towels were stained (either stained grey or some other fluid that I don't want to know). The continental breakfast was coffee, bread, and premade waffles. The TV turned on but was only white noise with the inability to change channels. Oh, and the "new" rolls of toilet paper that were installed for new guests was basically enough for four wipes - staff was nice enough to fold the first square of each roll though. Spend your well earned money somewhere else.

I stayed here for one night while visiting the area. I was really pleased how large my room was…read more It was also very clean. The bed was nice and big and very comfy. I liked the bottles of shampoo and soap in the shower. And best of all, my room included a free breakfast. I would go back.