One of the only things that make this place great is the front desk clerk,she is amazing, good attitude, veryhelpful ,she deserve to get any kind of promotion there is and plus bonuses.She really represents her job.I only go back because of her and how she makes the place bright read more

I recently booked a stay at Super 8 by Wyndham and unfortunately had a frustrating check-in experience. Upon arrival, the front desk associate, Alma, was on a phone call assisting another customer with detailed questions about previous stays, including requests for emailed statements. While I understand the need to assist guests thoroughly, the call appeared likely to take an extended amount of time. During this period, I waited approximately 20 minutes, along with three other guests who arrived after me. What made the situation more disappointing was the lack of acknowledgment. At no point did Alma pause to let us know she would be with us shortly or offer any kind of reassurance. I did ask if there was anyone else available to assist, and she replied that there was not, then continued the call without attempting to address the waiting guests. At one point, another individual approached the desk and was given a room key without any visible verification ( seemed like it was her bf) which raised some concerns. When it was finally my turn, the interaction felt rushed and came across as unfriendly. Overall, the check-in process left a negative first impression and impacted the start of my stay. I believe better customer service practices such as briefly acknowledging waiting guests or placing lengthy calls on hold when appropriate, would greatly improve the experience for everyone. read more

Drove 12 hours and hit fog, decided for safety to stop, booked a room online and have never been helped less than at this hotel! She told me I couldn't check in until 2pm even tho it was 2am and I informed the clerk I was not able to do that. She refused to help me, I had to cancel my reservation online. Do not stop here, they won't help you read more

Super 8 by Wyndham Salinas - Terrible agent - Hotels Near Me - Salinas, California

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clean organized room and affordable prices friendly staff and great service Pools was super clean Parking was free and secure Breakfast was pretty good Adjacent to US 101 freeway and gas stations would stay here again eventually read more

First, customer service was rude, they didn't great us. Wanted 5 minute for them to help us. No hot water,very nose outside, minimum breakfast, not friendly staff. Will not stay there again. Worst motel ever. read more

Andy was very rude, he didn't try to be a help at all or look out for my friends room. He like to keep deposits if he feels like it and also trying to make his son be rude as well. He also indeed got the blade hot with police after I told him I was waiting for my ride and as I did that he called the police on not just me but my friend. read more

I had a really uncomfortable stay on my 1st night. The bedsheets weren't clean, and I was itchy all night. To make matters worst, the shower didn't have hot water, it was warm at first but quickly turned cold also the shower pressure is low. Moreover, it's too noisy outside due to traffic. read more

terrible experience! the woman at the front desk was disrespectful the minute I came to check in for my room. she then proceeded to blame me for drunk people peeing outside near my room when it was not my company or guest(they had never entered my room or were with me at all) . later in the evening when I accidentally locked myself out of my room I came to get a new key and she refused to give me a key to the room I had already paid for. I had to call police just to get a new key and leave the hotel because she refused to give me a key. also a lot of prostitution going on at this hotel. very unprofessional and dirty place. do yourself the favor and steer clear of this lady and hotel. read more

So I've stayed at this hotel four times. The first time I had two homeless men banging at my door in the middle of the night, pretending to be room service, and were very upset when I just stood up, closed my blinds a little tighter and checked my lock. There is an entire homeless encampment on the highway next to this hotel so, go figure. The second time there was no hot water and I got to take an ice bath every day. The third time there was LITERALLY NO POWER for 2 days. I was paying full price for a door and a bed. The fourth time is right now. At this very moment. I am sitting in a room with a (seemingly) broken heater with no internet and no television. My favorite part is when they waited until I paid and then handed me the key to said, oh so casually, "by the way we have no internet". Thanks guys. So you may now be wondering why I'm still getting rooms here in this hell hole on earth. That would be because it is probably the cheapest hotel in the city. For good reason. And second is because it is like watching a fascinating train wreck. I'm wondering if the next time I visit there won't be a one eyed serial killer that comes complimentary under the bed. Thanks Super 8 for the many "super" experiences. read more

Amazingly surprised and will stay again Great stay. Very quiet even on car week weekend. Breakfast was just enough. Room super clean. Staff amazing nice. Los Altos restaurant so good enjoyed In and Out milkshakes for dessert and quick walk. read more

Super 8 by Wyndham Salinas - Hotels Near Me - Salinas, California

Noisy location and doesn't feel safe. Parking lot is filled with signs disavowing of any responsibility if your car is broken into. Not a very walkable neighborhood and quite grungy. Room was clean. read more

1 night stay. The staff is amazing. They are all nice and very helpful. This is an older hotel so I wasn't expecting perfection. The room was clean. New towels and bathtub mat are needed. Room came with a refrigerator which was a plus. It was very noisy with a lot of foot traffic, loud talking and sirens since on a main street. The free continental breakfast was a nice touch. Lots of options. I would stay again. If you are looking for a low budget option I would recommend. read more

The website states they have a pool. Upon arriving you're greeted by a sign that says the pool is closed. Apparently it has been for over a year. The room description says breakfast is included. The breakfast provided was a granola bar. When I privately got in the manager's business about these things Saturday morning the manager said "it's because of Covid" to which I replied BS--Covid has been around for over a year and a half now. You have had time to update your web site and room descriptions. I demanded he refund me $25 of the outrages $170 room rate for this Salinas motel room. He refused. He broke his agreement. He didn't keep his word. But he kept my money. His website promised one thing and didn't keep his promise. But he kept my money. I told him there was an article in the Wall Street Journal last week about hotels doing exactly what he's doing--promising amenities on the website, not delivering, and blaming it on Covid. He knew about the article. It's a scam, which make the manager a scammer. I will be contacting my credit card issuer as soon as the charge comes in to kick a portion of the charge back. On the upside, the bed was actually comfortable and I slept well. read more

Super 8 by Wyndham Salinas - The website said breakfast is included. Here's breakfast. - Hotels Near Me - Salinas, California

My husband and I will be staying here for a week. Last night was our first night and so far my only complaints about the room is #1 THE BED and PILLOWS. Big and spacious king, but it's VERY firm. Woke up multiple times during the night with an aching back and head ache. So happy we brought our own pillows and blanket because the pillows are kind of firm as well. The room was clean though. Air conditioner works nicely.. no signs of any roaches or critters.. yet.. fingers crossed it stays that way. lol #2 The room faces the gas station and freeway exit so it's very loud outside.. hear cars revving buy at all hours of the day and night. I work from home and so far the wifi here works nicely. #3 The TV seems like it used to be a display TV from the store because it has a little AD displaying at all times so that is a little distracting. #4 The arm chair in here looks kind of old and a little dirty. #5 I value privacy. So it sucks that they don't have like a sheer curtain to have closed so that natural light can enter the room without anyone being able to look in when passing by. All they have are these thick blackout curtains that when you have open, people can look in easily - which i hate, so i end up having to have them closed at all times making for a dark room w lights only. oh and lastly, #6 upon check in my husband said the girl at the front counter seemed sooo high on some kind of downers.. it took us 30 mins just to check in and she was sluring and elongating her words. The guy in front of us told her she needed some coffee or something so he noticed it as well! She made my husband late to something he had scheduled. Overall the room is fine.. it will serve it's purpose. Update!!!! I and changing my rating from a 3 star to a 4 star because I stayed in such a horrible hotel in Ventura on our way home and it was SO horrbible, it made me appreciate the little room here at Super 8 SO MUCH more! I actually missed it Lol! read more

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if I could leave less than one I would! Just woke up being bit up by bedbugs! Grab one off my neck turn on the light and they were all over the bed! It's literally 10 o'clock. I just shut the light off to go to bed. I'm leaving immediately read more

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This hotel is extremely low quality. The room we stayed at had no working outlets and no WiFi at all so couldn't get any work done. The bed was extremely hard so were the pillows. The sheets had lots of stains . To flush the toilet you had to flush 2 times. The shower had no water pressure so it was impossible to get a decent shower. This hotel is not worth the price. Don't waste your money. Go somewhere else read more

Took me a while to write this Review but it's well deserved! My husband and I stayed in the beginning of the Month of October for 2 nights and I don't know if we got lucky compared to the other travelers in these reviews complaining about cleanliness or hospitality but we were pleasantly satisfied our whole stay! Monica at the front desk was very helpful and informative about the questions I had. Housekeeping knocked on our door at least twice daily our whole 2 night stay to make sure we had everything we needed. On our last day I got to speak with the manager Brian and he had great suggestions on places to go to in Monterey and might I add the breakfast was not bad at all! In conclusion, Super 8 during our stay made sure we were good and comfortable! And we were:) thank you Super 8 staff! read more

Front desk was wonderful! Sharlize (not sure how to spell her name) made check in fast and easy. She made sure I was happy and had everything I needed. Rooms were nice & clean. I would definitely stay here again! read more

My mother told me that if I don't have nothing to say than don't say nothing at all. Today I'm proud to say that I will not be saying nothing about this location. Mom if you're reading this I hope you're proud :) read more

Super 8 by Wyndham Salinas - Hotels Near Me - Salinas, California

It's not too bad but my husband can't get past the cockroach babies and adult cockroaches and smell of Raid so we have to leave. Bed is fine, TV works, crew was really nice. If only it weren't for cockroaches we would stay. read more

This place is down right nasty! Everything is stained and old. No toiletries. Super sketchy area too! read more

Super 8 by Wyndham Salinas - This was on our bed! - Hotels Near Me - Salinas, California

We stayed at the Super8 because it was near Moss Landing, where we scheduled an activity. There were small nuisance issues, such as booking the room for four but finding the room only had two towels, a TV remote that didn't work [reported to the desk clerk who only said he'd note it but didn't offer to correct it), a coffee carafe that was the wrong size (too small) for the coffee maker, and a shower curtain rod that is ready to fall off tiles in the stall. The worst part of the stay was that at about 9:00 p.m., the smoke alarm started doing loud reminder chirps that the back-up battery needed replacing. After the chirps became regular, I called the desk clerk who told me he didn't know if the motel had any batteries and he'd have to go upstairs and check. I called sometime between 10:00 and 10:30, and reach the same desk clerk who told me he hadn't checked yet, that he was busy preparing for the shift change, and that when he could, he'd go upstairs to see if there were any batteries. As the family tried to sleep, I waited up until shortly after midnight and nothing. Eventually, I climbed up and opened and closed the back-up battery case a few times, and the chirping stopped until about 6:00 a.m. when it resumed. When I called the desk clerk the first time the smoke alarm, I didn't get the feeling that he was eager to solve the problem; as it turned out, it looks like once his shift was over, he didn't care enough to even call up with an update. I was just left waiting for a call or knock on the door that never came. When we checked out, I took your card and the TripAdvisor Card asking, "how was your stay." The morning desk clerk (who should have noticed that I had taken the two cards) didn't ask about the quality of our stay so I told her about the smoke alarm issue and how I was left hanging; I received a quick "sorry about that" and then she turned went about her business. Forget about the free breakfast; I think there were two small tables and some chairs, but the very small breakfast space was shoulder-to-shoulder, and for all but a lucky few, standing room only. A small selection of food, and to top off the experience, no lids for the coffee cups - the desk clerk told everyone they hadn't come in. read more

Nice rooms, need a little more attention to detail, sometimes find empty soda bottles in drawers, microwave and fridge great addition to rooms, window locks and tvs need upgrade badly,and a security guard on premises would be good addition as well, decent prices, nice breakfast only if you get there first... read more

Overnight front desk person is a known predator. The rooms are decent but seem to have the landlord special all over it. Please get a new front desk employee and a remodel of the rooms. read more

Absolutely terrible accommodations. We had black mold in our shower, the curtain rod was backwards and the hot and cold water was switched. The beds were uncomfortable and we're a full size, not a queen like we had booked. read more

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Visited this place for a softball tournament with my daughter. The room smelled like old, musty and cigarette. The bathroom floor and shower floor had pubic hair on them. The chair cushions were old and frayed and the lampshades were stained and torn. The phone didn't work. We asked for a refund and drove 20 miles north at 10:30 at night as we just couldn't stomach staying in that nasty unhygienic room. read more

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This was by far the worst motel I've stayed in in years. From the broken promises of early check-in, non-smoking room and, a ground floor room to the dirty and stained condition of the room it was a disappointment and raised health concerns for my partner and I. We were in Salinas for a wedding. We had requested a ground floor non-smoking room with an early check-in as we were coming from quite a distance and wanted to get ready in our room. Wow, the staff, after arguing did finally consent to a ground floor room but refused to make good on the early check-in. The room was posted as non-smoking but positively reeked of cigarettes. When informed of this staff offered no concessions or offers to right the situation. The room itself was quite dirty...the floors and the furniture were in terrible condition. The doors had black smudges and the general appearance was very run down appearing. I was not comfortable using the upholstered furniture...awful. I woke up this morning on the hard mattress to find my partner had worn his covid mask all night due to the odor in the room. Look elsewhere is my suggestion. read more

Stunk of smoke, clogged sink, clogged tub, holes and patches in the wall, dirty microwave, loud area, door is unsealed and does not block road noise at any degree. The "lobby" is closed after 10:00PM, which shows the safety of the area. I'll let the pictures do the talking. Spending $20-30 more per night so you won't have any regrets. read more

Our stay was on a west coast road trip and having never been to the area we had no idea what to expect. After reading the previous reviews, we were very pleasantly surprised by the location and the very professional, friendly, helpful manager on duty. He greeted us warmly, made sure we were accommodated, and answered questions we had. We appreciated the warm, inviting super cute room. It seemed newly decorated and was very clean. I have stayed at far pricier chains and not had as clean a room. We loved the wall art. We only stayed overnight and took advantage of the opportunity to sleep in so we didn't hit the breakfast or use any other amenities or visit any local establishments. I would absolutely stay at this location again when I am driving through. read more

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So I stayed at this hotel the night of September 7th, 2020 and it was great. The room was white glove clean, no funny business going on outside. Super fast internet. What made my experience 5 star was the young lovely lady that checked me in Christina is her name. Very personable, professional, and caring. Fast forward to the next day and I can not find my wallet. I looked everywhere and gave up hope it was gone. I went back to the hotel at 3pm that day and Christina was back working the desk. I explained my situation and after listening with the upmost empathy she say hold walks away and about 5 min later returns with my wallet in the same condition I left it. Thank you so much I would have been totally lost with you. read more

If I could give this hotel no stars at all I would, horrible customer service. I wouldn't recommend anyone stay here even for the cheap price. read more

First...had to sit an listen to a mariachi band with drums and trumpets blaring in a private party and the hotel could not move a handicap patron to the first floor nor would they accommodate the inconvenience of the blaring music when our children were trying to sleep. They don't care! Don't come here to try to sleep ... Second...had to clean the toilet myself with my cleaner. There was urine and hair on the under seat. DO NOT RECOMMEND THIS HOTEL! read more

We don't stay at motels often but this is one of the best I've stayed at. It was clean, the refrigerator and microwave were a bonus and the staff was friendly and helpful. We didn't eat breakfast but it looked like plenty of good options like yogurt, cereal, danish, waffles and fruit. I did take advantage of the 24 hour coffee machine, that was great! The only negatives were the location- seemed like a shady part of town and the walls were super thin as you could hear people outside talking and it seemed like they were right next to you. I did appreciate the well lit parking lot that was had surveillance cameras. read more

Staying in hotels for the oast 20+ years I have to say this hotel tops the list for budget hotels. Clean property, parking lot, lobby, rooms, bathrooms. Nicely done decor. I was also offered an amazing deal off the Trivago price I found. Thanks to the management for all they have done. I highly recommend this hotel to anyone that is planning a stay in the area. read more

Super 8 by Wyndham Salinas - Hotels Near Me - Salinas, California

Warning this place has bedbugs and the rooms stinks like cigarettes I even reported it to the manager Brenda and she didn't care about it

Honestly, the hotel was decent, but I will never stay at this super 8 or any other super 8 ever again because of the stupid shit they pulled at the very end of my stay. They kept $15 of my deposit because I used a hand towel no bigger than a few inches to wipe out a bowl I ate ramen in. A single towel that I don't even think was ruined, and I was charged $15. Even if it was ruined, I could have replaced it for less than five fucking dollars. Fuck this place for pulling an antic like this. Their office staff can burn in hell. Never giving my business to super 8 again. read more

Stinks like cigarettes, very dated and run down join. Pay the extra cash for a better hotel. Never staying here again.

I stayed here and service was terrible brenda was the main issue here never coming back here

First, the room itself: remodeled, updated & extremely clean. The room is updated like no other chain motel to I've been to. The beds were clean, carpet new & clean. We were very happy. Small room with two double beds but cozy. The price was not bad. Considering the fact that it was the 4th of July weekend it wasn't going to be cheap. The room was $70 one night and $90 for the 2nd night. Total came close to $200. There was a pool but too cold outside to use. It's relatively close to other hotels, restaurants are close by & we're about 15 min from the Steinbeck museum. read more

Great location close the to freeway for traveling, Nicest budget motel I've ever seen! The room interior was completely redone, with a nice modern/minimalistic style. All hard floors, no more nasty hotel carpet. Bed was comfortable. Complimentary breakfast was far better than you get elsewhere. Would definitely stay here again. *Cons: Bed was kind of cold, ended up getting an extra blanket from the front desk. *The restaurant/bar adjacent was playing loud music until fairly late but I turned the fan on and fell asleep anyway. read more