Doors locked even on the day hours. I asked why, of course it's concerning if its unsafe area and i will be coming here often for work, and we have rights to know. and the lady in the front desk was dismissive and looked away. The I waited for check in, in a Teams Meeting in the lobby. I did request to talk to someone else and someone else came, and she explained because there are lits of homelesses in the area. But once guests received keys, they can come in and goes by swiping their keys. Free bfast. Love that. Gym and laundry are ok. Laundry coin only. Pool is square so it was a bit challenging to swim for exercise. Location next to fwy, and Starbucks is next door. Lots of construction areas around. Areas surroundings are pretty concerning. I stopped by Vallarta supermarket and love it, i was able to buy food for three days. Room is decent. Its called suite but doesnt have couch. Work space yes, microwave and fridge yes. Coffees in the lobby seemed available 24/7. Monterey is about 30 minutes from here, will try that area next time, or Morro Bay. read more

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Pros: - Free parking with lots of availability - Larger room and bathroom - Common areas are clean and well lit - Plenty of luggage carts available - Two elevators - Updated Hilton entertainment system with large TV Cons: - Room lacks lighting - Extremely firm and uncomfortable mattress - Luggage carts ALL have flat tires, impossible to move - Low flow shower head - Not enough towels It looks like this Hampton Inn is being remodeled. The common areas look finished but it was hard to tell with my room as certain aspects like the bathroom show age. Plenty of up front parking and no parking fee! Luggage carts (although they all have flat tires) and two elevators made it easy to unload my vehicle and get to the room. The bedroom was very large, and the bathroom was roomy. There are not enough lights in the bedroom area and it was difficult to even unpack. The mattress was cheap and awful, hard as a rock. The standard low flow shower head turned a ten minute shower into a 20 minute shower. Housekeeping knocked on my door an hour before checkout but didn't speak any English so I have no idea what she wanted. The counter staff were friendly. Overall this Hampton Inn is average although I would not stay here again due to the uncomfortable mattresses. read more

Apart from the check-in, we were very happy with our stay at the Salinas Hampton Inn. Apparently, the communication between housekeeping and the front desk was not happening; our room was anything but clean when we checked in. However, we were quickly given a new, very clean room and snacks, so we were fine. Accommodations were comfortable, with plenty of hot water and towels. The fabulous breakfast buffet that Hampton Inn is known for did *not* disappoint. Parking and Wi-Fi are also included in the room fee. Location is great; very near the Steinbeck Center and downton Salinas. Also, convenient for day trips to Monterey and the surrounding area. read more

Hampton Inn & Suites Salinas - Waffles included - Hotels Near Me - Salinas, California

I recently booked at Hampton Inn & Suites Salinas and had one of the worst hotel experiences ever. I called around 11:30 PM on July 10, 2025, before the cancellation deadline, because I had a sudden medical emergency and needed to cancel or adjust my reservation (#97812932). The person who answered told me no manager was on site and I'd have to wait until morning for them to decide if they'd even consider my request. How does a major brand like Hilton not have a manager available at night to help guests? The next day, the manager told me they needed a doctor's note to process my cancellation, which is completely inappropriate and feels like a violation of my medical privacy rights. No hotel should demand personal medical documents to cancel a room, especially when the cancellation was requested within policy. Because of their refusal to help, my stress escalated to a medical emergency. On top of everything, they still charged my Hilton Honors card $418.52 for a room that was never even used or prepared for us. I'm a Silver Honors member and have never been treated like this at other Hilton locations, including Anaheim where I often stay. The General Manager, Michelle Love, showed no empathy in email communications, ignoring the stress, discrimination, and health crisis this caused me. What was supposed to be a special birthday surprise for my wife turned into a nightmare. Reading other reviews, I now realize I'm not alone in experiencing poor treatment at this property. I regret not checking Yelp first. Please save yourself the stress and money - avoid this hotel. Hilton should be ashamed of how guests are treated here. read more

Hampton Inn & Suites Salinas - Hotels Near Me - Salinas, California

WHY I WENT HERE: - business trip THE LOOK (FROM THE OUTSIDE): - located on the corner of Work St and John St - located next door to Starbucks - surface lot parking and parking garage parking available THE LOOK (FROM THE INSIDE): - signage throughout informing patrons to NOT park next door or you'll be towed - indoor pool is next door to the gym - decently sized room and bathroom CUSTOMER SERVICE: - warm and welcoming - need to go to the front desk to obtain a parking pass to display on your dash if you drove a car in despite being able to check-in and check-out online/via app read more

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After a long drive from Whittier, California to Hearst Castle, we decided to stay the night in Salinas so we could visit Monterey the next day. We're so glad we chose Hampton Inn & Suites! From the moment we arrived, the two ladies at the front desk were incredibly personable, respectful, and welcoming--exactly what we needed after a long trip. The rooms were clean, comfortable, and well maintained, which made for a relaxing night's rest. In the morning, we had breakfast at the hotel and were pleasantly surprised. The area was spotless and everything was fresh and delicious. Overall, it was a great experience. We definitely recommend this location for anyone traveling through the area! read more

Hampton Inn & Suites Salinas - Breakfast - Hotels Near Me - Salinas, California

This is a well run facility. Rooms marked "non smoking" are actually that. The breakfast service is above average. Food quality is better than most. The staff is friendly and accommodating. This facility in Salinas is as good as most hotels of similar value anywhere on the Monterey Peninsula. The hotel sits adjacent to Hwy 101 making it an excellent choice for weary travelers. And yes, they are pet friendly. read more

This hotel is very clean and comfy. Also has a Starbucks in the same lot. The breakfast (free) was good, serving all the hot usual items including eggs, potatoes, sausage, waffles, oatmeal.. also served the usual items like cereal, yogurt, toast, bagels patties etc...the staff are nice and helpful. This hotels does have a hot tub, pool, gym and on site laundry. The rooms are nice and have an artsy feel. Recommend. read more

Hampton Inn & Suites Salinas - Hot tub - Hotels Near Me - Salinas, California

Good place to stay. Nice breakfast! EV charger available for free. WiFi works ok. Location is good. Windows are available to open for vent. read more

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I stayed at the Hampton Inn in Salinas on April 14, 2025, with my two disabled children and our fully trained service dog. From the moment we arrived, the experience was uncomfortable--not because of the facility, but because of the front desk staff's shocking lack of professionalism and basic human decency. Every time we walked through the lobby or hallway, the woman at the front desk stared us down--long, unbroken stares that were clearly meant to intimidate or judge. Not once, not twice, but every single time. It was unsettling and completely unacceptable, especially when you're already managing travel with disabled children and a service animal. When I calmly brought up how her behavior made me feel, instead of showing any empathy or professionalism, she immediately became defensive. She didn't apologize or try to listen--she dismissed my concerns entirely. And when I asked for her name so I could properly report the issue, she refused to give it. Let that sink in: a front desk employee at a Hilton-owned property refused to identify herself after being called out for offensive and inappropriate conduct. This is more than bad customer service--it's a failure in basic humanity. People with disabilities and those traveling with service animals should never be made to feel judged, scrutinized, or unwelcome. Avoid this location. There are many other hotels in the area where guests are treated with the dignity and respect they deserve. This place is not one of them. read more

I checked in on March 8th at around 130pm. The young lady at the front desk was absolutely amazing. I'm sorry I forgot your name. I was there for a week. My last night there, I ran into Natalie, who went way above and beyond to help me. The morning of checkout, I believe there was a young lady named Alejandra that was working who was also amazing. The hotel itself I believe needs to be updated.My room I what was in had mold in the shower, and half rolls of toilet paper left on the roll, and no extra in the room. I had to ask for toilet paper two times to be put in my room. When housekeeping would clean, they would never leave extra toilet paper. Overall my stay was very good. read more

My friends and I went down to Salinas to enjoy Monterey and Carmel. The price was very reasonable, the drive to both of the destinations were easy and scenic, and our overall experience at the hotel was outstanding. We were able to check in by 1:00 luckily! Our rooms were on the 4th floor overlooking the parking lot by Starbucks :-), they have an indoor pool and hot tub but did not get the chance to enjoy it. Their breakfast included hot and cold breakfast. The front desk service was very personable and professional. I would go back there again -- it saved us money that we were able to use for our adventures out. read more

Clean, well maintained place. EV chargers work, and in a secured area. Isaiah was super! He was so gracious and helpful with not just our check in but ran around and opened up the secured garage for EV charging. Having a hot breakfast in the morning is a welcome bonus. As is the business center and other amenities. read more

Love it here! We've had 3 rooms since June. Maid service is out of this world. The ladies at the front desk are friendly and helpful! You need to pass the word to Salinas. They need help read more

This place is like a prison. You get to the first automatic door, and I've heard warehouse rollup doors that sound better. Then you get to the second automatic door, which isn't even automatic. This shithole city is so ghetto that the second door that have to buzz you in through the phone. So I said I'd like to use your restroom and then check in....I was told there is no restroom...to which I'm thinking...well how.does anyone relieve themselves. Then I said...well you can allow an old.man to have a little dignity and the guy says...we have no restrooms. Needless to say, I didn't check in. Now I understand that there is a homeless issue in this garbage city, but folks should use some common sense and discretion. Won't be using Hampton Inn nor Hilton hotels anymore .... read more

Good hotel. Clean room. Good staff. Normal breakfast. The windows open and you can breathe fresh air. read more

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I've stayed here twice in the past few years. When I arrived this second time, immediately after I began the checkin process and paid and provided my cards/ID, the internet/power went down which apparently meant they could not program a key card for me (not their fault, it happens, thats not why I'm giving 1 star). I asked if they could let me and my kids into the pool area where we could wait while they tried to resolve the key issue. They said 'no'. that wasn't possible. Even though every employee has a master key card and could easily have opened the door for us to wait in the pool area, they simply said 'no' and then hinted that I was keeping them from doing their important work of solving the key card issue. I asked to speak to a manager and was told he was busy with the key card issue. I was told that my request to wait in the pool area had been conveyed to him and denied, with no explanation given as to why this small accommodation wouldn't be possible. There was no way they could give an estimate of when the issue would be resolved (again, understandable, I'd be surprised if they could) but they also could not agree to let me wait in the pool area (with 2 kids who'd been couped up in car for hours) without any explanation. I demanded to speak to the manager even though he was 'busy' and he finally came out, only to immediately tell me that he couldn't help me. He said he 'couldn't GIVE me his key to the pool area'. I clarified for him that I didn't want to HAVE his key, I simply wanted them to allow me ACCESS to the pool area while I waited indefinitely for my room key. Bear in mind I had already paid for the room, provided my credit card and ID, all of which they now had in their records, yet they WOULDN'T let me into the pool area even though they couldn't let me into our room. It was the worst customer service experience I've ever dealt with at a hotel/motel, and it was three separate employees including a manager all of whom could not figure out how to provide any accommodation nor provide any explanation for why they were refusing accommodation. The eventually did let me into the pool after making me wait 45 minutes with no explanation/reason. read more

Stayed here the other night and it was a decent experience. Booked direct and was able to select my room 24-48 hours prior to arrival, as well as select my time of arrival. Upon arrival, the front desk associate informed me that my selected room wasn't ready yet, but assured me that it would be ready within the next 30 minutes and that she would call when it was. Alternate rooms were "unavailable" as the hotel was "full booked" for the evening... Came back again after 4 hours to the same front desk associate, this time with a mask and name tag and my room was "ready," although she was "too busy" to call me when the room was ready... The hotel is in fantastic condition. There were Lysol wipes by the front desk along with coffee and hot water. The room itself was also in fantastic condition with the main entry and bathroom lighting able to be controlled via the TV and perhaps the Hilton app. The bathroom was gigantic with decent water pressure and typical Hampton Inn amenities. Wifi was complimentary and worked flawlessly. The TV had a good selection of premium channels including a Netflix icon. The window HVAC was a combo heat/AC unit that was surprisingly quiet. The biggest challenge of the evening was the extremely basic Bonnell inter-linked coil mattress. Padding was extremely minimal and moving on one side of the mattress meant that the entire mattress was bouncing along for the ride! #poorCarrot Sheets and pillowcases looked clean, same with towels that were in decent shape. To my surprise, the parking lot merely 1/3 full when waking up first thing in the morning. There were merely a few people at breakfast which featured decent breakfast sausages, pre-made scrambled eggs, and continuously steamed breakfast potatoes. There was also a waffle maker, some muffins, along with a juice machine. There is a Starbucks in the same FREE parking lot along with gated parking underneath the building. read more

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This place is terrible. With the first room we had the keys didn't work. No big deal, we went back and got new cards. Entered our first room and it was hot. We spent a few minutes looking for the thermostat and found it hidden behind the desk. The desk backboard was literally pushed up to the thermostat covering it up. The front desk person didn't believe me until I showed them pictures. If there was a way to control the AC with a remote or tv, we weren't told how. We couldn't figure it out and the front desk person had no clue. We switched rooms. Gave us a room on the first floor by the exit door. I wasn't theilled about the extra noise, but whatever, we flew in and had a wedding to go to. We split for the afternoon and evening and got back in the room before 9pm. Got cleaned up, laid on the bed and tried turning on the tv. It didn't work. Of course not, figures. I called the front person and they tried walking me through the process of using two different remotes to get the tv to work. I told her it wasn't connecting to the internet as per the error messages I was getting. That must have reminded the front desk person about something, because then she told me our room doesn't get the apps on the tv. Awesome! The property isn't bad, definitely not good, but not gross, but it surely is mismanaged. What a waste of my time and money... Pics are of the hidden thermostat. I'll assume it's probably controllable by a remote and the tv, but if it was, the front desk had no clue. If they knew about it, I'll just assume the remote or tv internet wouldn't have worked anyway. What a joke, total clown show. read more

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We rented the meeting space and we have for years. The new manager tried snatching the tongs out of some our attendees hands for grabbing a cookie in the lobby. Very unprofessional made a scene in front of every one in the lobby. Once we tried to discuss to the manager she walked away from us. If there was another location we can use we would. This manager need to be taught how to speak to people. read more

The biggest issue we had here was with our bathroom sink. At first it started with the water taking a long time to go down and eventually started backing up. One of the outlets in our room was defective and every time we tried to plug a cord in the cord would fall out. In the gym the cup holder was empty as well as the wipe container. There was a sign at front desk saying to remove valuables from your vehicle. People should do that regardless, but I've never seen that warning at a hotel. The area is very sketch and I would discourage people from staying in Salinas especially if you're not familiar with the area. Monterey is way better. Both elevators were extremely slow and one of them broke during our stay. After mentioning all this to the manager they gave us points, but refused to give us a partial refund. read more

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The Hampton Inn Salinas is conveniently located off the 101 Freeway and easy to find but not in the best of areas, so if you stay be sure not to leave any valuables in your locked car. The hotel itself is in very good condition and clean. This was true not only of my room (433) but also of the common areas. The room was spacious and comfortable with all the amenities expected. I will say however that the staff I encountered at the hotel, that being the front desk and breakfast room were not at all friendly and seemed to really be unhappy with their jobs. One simple example I encountered was when I arrived to check-in I am normally greeted as a Lifetime Diamond member when I stay at Hilton Properties and at Hampton offered a drink and snack item. I asked for a bottle of water, since the desk clerk didn't ask me and had no intention to do so, and she told me kind of rudely that there was no water because a delivery was not made. Hello, but if you need to rely on a delivery then for sure there are other ways for a hotel to get water bottles for their guests, right - even Amazon or a local grocery story for pete's sake. I mind you at that point it wasn't even about the water bottle it was about her poor non-accommodating. I tell you that really rubbed me the wrong way, so I thought for the heck of it I would ask again on the second day of my stay and was told the same thing. Wow! Ok, I'll get off my soap box about that. Because this is the only Hilton property in the area and I am loyal to stay at Hilton properties when I travel, I will have to think twice about staying at this hotel until at least they have an opportunity to train or turn-over their staff. read more

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The Hampton Inn is the same as most. The problem here is the Front Desk. Very Rude, he needs training!!!

Insanely horrible and rude staff. Don't stay here unless you want to be disappointed and disgusted by the service and the staff. If you are looking for hospitality and a decent place to stay, keep looking. You would get better service at the gas station down the street. Horrible staff. Horrible service. Horrible hotel. This hotel should be ashamed of itself and the Hampton name. Absolutely unspeakable things happen here. read more

We stayed recently because of it's close proximity to Pinnacles National Park. We always like Hampton Inn & Suites because of the cleanliness, which is the most important to me. This location was no exception -- it was very nice and clean. The reason I didn't rate it 5 stars is because our room wasn't provided with adequate towels and toiletries. The only soap, shampoo, etc. is provided in full-size bottles that are attached to the wall in the shower and by the sink. I think this is a great idea, but our bottles of hand soap, shower gel, and shampoo were all completely empty. I assumed the cleaning service would restock it the next day, but they did not clean the room. On the third day, they cleaning service did come and finally restock the towels, but they didn't refill any of the bottles. I had to call the front desk and ask for them to bring some up. The TV also kept losing Internet. The breakfast was basic, but still not bad and they did offer waffles, sausage, biscuits and gravy, etc. (I believe the specials changed depending on the day). All in all, we were happy to have an indoor pool and hot tub, and the Starbuck's was right there in the same parking lot, so that was a plus! We would probably stay here again. read more

My wife and I planned a trip to visit the Monterery Peninsula. To reduce costs we decided to stay a little bit farther away in Salinas. We arrived on Friday evening and Aaron took great care of us and was very helpful and efficient getting us checked in. Our room was clean, quiet and comfortable and we appreciated the Direct TV. On the second night my wife was a little chilly and we utilized the text messaging service which Aaron had told us about when we checked in. It worked really well, we text and inquired about getting another blanket and within 7 minutes a young lady was knocking at our door and was friendly and wished us a nice evening. This hotel has a pool, hot tub, exercise room, laundry facilities, convenience shop, business center with 2 computers and a Starbucks next door. This was a great stay, the only thing we would have changed was the overall comfort of the bed. It wasn't horrible but it was pretty hard. We would give this place 5 stars if the bed was more comfortable. read more

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We had a great time at this hotel. The room was great. It was very clean and spacious. The beds were super comfortable, not too soft, not too hard. Our 12 year old love, love, loved the pool and hot tub. The breakfasts were well done. We all particularly liked the little cheese omelettes and the staff was very helpful and kind. Overall, it was a great experience. read more

I often stay at Hampton Inns for business and so when we needed an overnight in Salinas for an event, my husband and I reserved this through the Hilton App. First of all, it was Rodeo weekend which means we paid $$$$ for a mid/basic hotel. Secondly, although I had preselected my room and checked in 24 hours in advance via the app the room was not ready at the 3pm check in time. We waited while the front desk clerk checked to see if she could find us another room. Since we were waiting I used the lobby bathroom which was dirty and had trash on the floor in one of the stalls. Not a great first impression. We were checked into a different room after waiting for about 10-15 minutes because the room we selected would not be ready. Ok. No problem. The room like the rest of the property was remodeled/updated which was nice and typical of the Hampton Inns I have stayed at. The bathroom however(floor and shower) were not. The tile is very dated, as is the shower door, and with all things old cleanliness really needs to be a priority. The shower was very dirty in the corners and along the rails of the shower doors. With all of that being said, I did give this feedback to the manager who texted me about my stay. She asked how she could make it right, as this is not up to standard for their hotel. I suggested a discount code for a future stay would encourage us to give them an opportunity when we visit Salinas again. She said no I can't do that or guarantee any rate but I will note your issues in our system. Needless to say we won't be back. read more

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- Breakfast quality awful, nickel and dime on pricing. I wish I had never stayed at a 2-star motel. Beds are fine, but pillows are awful. The hilton app does not work to open the room, wifi is terrible. An overall terrible experience. They couldn't even charge my card properly when we walked in. Never staying at a Hampton Inn ever again. For what we paid, next time, book in advance and stay at the Hyatt in Monterey for about the same price. read more

We stayed here for the weekend and rented 2 rooms for 7 people including 3 kids. The positives: Super clean rooms, extremely friendly employees at the front desk and it shares a parking lot with a Starbucks. Nice Direct TV set up. Slight ding: Parking. The lot was crowded in front, not enough handicapped parking and what there was was quite a walk from the front door. There is a complimentary continental breakfast but if they say it closes at 10 am, that means that at 10:01 there is no evidence that there was a breakfast. It was almost comical how frantically they shut it down. It didn't bother me because all I wanted was a packaged yogurt but thought I'd mention it if that kind of thing is the highlight of your day. I'd stay here again. read more

I love this hotel the service was 5Stars, the accommodations were incredible the upgrade was 5 stars and the staff was friendly and welcoming. My only issues was the location it was just ok. read more

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Horrible experience. Reserved a room and paid for it. Had to reschedule and found out they DON'T change dates. 300 dollars down the toilet. Reserved a room for the correct date and paid 300 dollars again. They DON'T GIVE REFUNDS. We arrived expecting a paid in advance for room. NO WAY!! They said we didn't have a reservation even AFTER showing them the email and CONFIRMATION .We had to pay a Third Time and we finally got a room. I am handicapped and need bars in the bathroom. We got bars. THEY WERE HANGING ON BY A COUPLE OF SCREW THREADS AND WAS COMING OUT OF THE WALL!!! I froze. My husband had to help me in and out of the bathroom EVERY TIME. We will NEVER stay there again. Yes we paid almost $900 and anyone who has any authority COULDN'T CARE LESS. read more

Stay away. flood lights will keep you awake unless you bring an eye mask. no black-out blinds. the mattresses are crappy. And a $75 pet fee. we'll never go back. read more

Bree at the front desk was very friendly. Had a corner room and the WiFi signal was horrible, dropped quite a bit. Couldn't beat the price though, $111 a night - limited options in this town. read more

Hampton Inn & Suites Salinas - Hotels Near Me - Salinas, California

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Please check the room they give you. Because the room I got was full of mold in the shower/bathtub!! Very sad read more

Hampton Inn Salinas is pretty pricey, but if you're going to stay in Salinas you can expect to spend more than average for a decent hotel. This location is newer, pretty clean and comfortable, and overall provides an enjoyable stay. Nice touch points include 1. Free continental breakfast, including fresh cut fruit salad with berries, and a waffle machine 2. A large bathroom with a shower head with multiple settings. Never ran out of hot water 3. Indoor pool and spa 4. Underground secure parking (although space is very limited) 5. They have a cute succulent garden growing on the roof tops 6. Directly next door to Starbucks 7. Did I mention checkout is at 12? Why did I take a star away? 1. While everything pretty clean, I did notice a lack of deep cleaning. The backsplash behind the bathroom sink had toothpaste stains and other things on it, and the lamp shades are very dusty 2. Since checkout is at 12, we decided to hangout in our room before the gathering we were attending at 1. At 10:45, housekeeping was aggressively banging on our door. When I answered they apologized, and said they would come back later, but I wouldn't have been thrilled if I was still getting ready or trying to relax when that happened. read more

I was unable to make check in due to traffic while driving from Oceanside, and instead of waiting or trying to compromise the individual running the desk decided to yell at me when I tried to find a solution. I understand I was late, however I wasn't late due to my own insolence. Very poor service, and very disrespectful receptionist. Did not appreciate the service I received at all. Nor did I appreciate my pregant wife and I having to sleep in the car on day one of our trip. read more

Nice property in Salinas California. Clean rooms, friendly staff. Typical Hampton Inn breakfast. read more

Hampton Inn & Suites Salinas - Hotel lobby - Hotels Near Me - Salinas, California

This review is based solely on location and customer service. Make sure your vehicle is locked up as you are off the freeway in kind of a questionable place. But more importantly, don't even worry about making the 3:00 pm check in time. They won't have your room ready. Walked in an hour after check in and they said "your room is almost ready". Are you for real? Then after another hour of sitting still isn't ready. How does this Hampton stay in business? read more

I stayed at the Hampton Inn in Salinas. Our room lacked a coffee maker, and the refrigerator was broken. However, Alexis was very kind and helped us get what we needed. The Fitness Center was clean, and the breakfast was delicious. Overall, I do recommend the Hampton Inn in Salinas. read more