Sonny was great! My nails turned out better than I expected!! I will be back:) The salon was very clean and had a nice relaxing feel! read more

I stopped in for a pedicure and had great conversation/ pedicure. I have never been there before but next time I'm in Fort Wayne I'll definitely go back. Thank you Sunny. read more

I got my nails done on March 1st paid a total of 65$ for my nails to not even stay on a whole week . By day 6 I had 4 nails that popped off 3 on the right hand and 1 on the left. To be paying as much as I did for the quality of nail to be horrible is absolutely absurd. I definitely will not be returning here anymore . A waste of my money because they just worry about getting it done and getting you out . read more

There is an older gentleman who works at Star nails that did my pedicure, and did a lousy job. The people who I was with began getting their pedicure before mine even started but mine was finished before theirs. The guy barely did anything no massage just highly priced horrible pedicure experience. If I go back do not want this older gentleman again. Dissatisfied customer read more

Okay babes these people are super nice, love them to death absolute sweethearts HOWEVER I got a pink kinda see through GEL nail polish and it chipped not even a day after. I don't want to go back because then I'll be charged more and I paid $40 for a gel Full set which was good but then $28 for a fill. And then the lady cut me, she said it was cause I moved but babes I didn't move until after I started bleeding, yeah it happens but personally I think I should've gotten like a discount or something of that nature. I really don't mean to sound like a Karen I just really am not happy that I paid for them Monday and here it is Wednesday and I hate them. read more

Went with my sister. The guy that did my nails seemed nice at first. I showed him a spot on my finger and asked him to be careful as I work in healthcare and wash my hands a lot so that spot was very dry. He asked if I had gotten the covid vaccine since I work in healthcare. I said no. He said "why? You do not care?" I said that wasn't it at all and that I just choose not to. He didn't say another word to me and started being very rough with my hands and fingers and just kind of throwing my hands around. He rushed to finish. One nail is crooked and another one has a chunk of acrylic missing. I will not be going back. read more

If it was an option to give them no stars I would, my lady was switching in between costumers the whole time. Rushed when she got to me my nails and smuged, not the color I wanted and look nothing like the picture. When I said I did not like them she just kept going. Then proceeded to charge me 50.00 I told her I was not paying that much because they were not what I wanted. She said she would redo them but for another charge. I asked to speak to the manger and she did not do anything about it either. I am very dissatisfied. read more

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If I could give negative stars I would. I've been here before and it was good, but this time the lady was terrible. I just got a regular manicure and she did everything so rough. When I asked her to file a little more she started muttering things under her breath in whatever language she speaks. She was not nice at all. She did a shit job, I could've done better with my eyes closed. Completely cut up and tore up my cuticles. I complained and they didn't do anything. Awful. Don't come here. read more

Star Nails - Cut up cuticles and terrible paint job. A 3 year old could do better - Nail Salons Near Me - Fort Wayne, Indiana

First of all, they would not honor the coupon online. Said we had to print it at home and bring it in! Second , the chair was HORRIBLE! She seemed to not understand the fact that I could not get the chair to work properly. Third, language an obvious barrier. They need people i there who speak English. Next, someone did say we could use the coupon , but at time if check out : we were told NO! (They understood that ...) Bathroom was filthy. I had gone there many times a few years ago... it has gone DOWNHILL since ... Will NOT RETURN. read more

The guy was nice, but was very rough. I had dip on from a couple months ago and it was pretty stuck to my nail. he started using an acrylic nail tip to scrape the nail off underneath. it hurt so bad!! i kept saying ouch, and he didn't stop! read more

Failed to paint my whole nail. The top coat also failed to cover my whole nail so you saw what had been painted with the glossy coat and what had been missed. They messed up and did not put even layers on the nail. Very patchy. Overall poor experience. read more

The lady at my hotel front desk recommended this place when i asked about a pedicure. I got there, no appointment or anything. I think I was their first customer of the day. There is a language barrier to be sure, i couldn't tell what she was saying about shellac color versus regular pedi polish, but after a minute or two of struggling, I figured it out. That doesn't bother me, as it's pretty common in the nail salon industry. I paid $35 for a standard pedi with Shellac polish. She was very careful with my feet, didn't overtrim the nail or nick me at all. At one point the water she rinsed my calves with was way too hot, and she fixed it right away. The massage chair was not the greatest. I ended up just turning it off. Kind of pricy for a pedi, and the chair wasn't the most comfortable. The service was great, the shop was clean, and I would return to this place for sure. read more

I would not recommend this place. I had three different nail techs do my nails and they were all bad. The first lady cut my fingers multiple times. The second guy was too into his phone and the third guy was rough. They changed my nail shape and didnt ask if I wanted them changed. They wouldn't answer my question on why I had a different person. My nails have bubbles in them and and my nails aren't filled in all the way. The staff was rude also. My friend asked multiple questions only to be ignored and stared at. Over all it was just a bad experience. read more

Went a few years ago and had a terrible experience... idk why i thought this time was different. A man was working on my nails and his mom comes and stands behind him talking , she then jerks my hand and starts working on that one while he was working on the other. Then she sat down and jerked my arm and I said don't touch me like that. She got up and walked away. I left unhappy and decided I was going to get my money back. They treated me so bad and made me feel like it was my fault. I said ok then. Take a pic of these nails and post them on your social media pages to show off your work. They of course fixed my nails but still didn't do a good job. Never going back and that's a promise. read more

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Been going herr for years . Always polite and the service is very good . Never had any issues . Everyone treats you nice and fair .

The work, at first glance, looks decent. Last time I went, three techs worked on my nails. First guy just kept getting on his phone and the acrylic he put on ended up being lumpy. Overall messy job. Then, he asked which color I wanted. He left to grab it. When he started painting it on it was the wrong color, so I asked him to find the one I wanted. He then just up and left to do someone's pedicure without finishing my nails. The next lady started doing my nails and was extremely sloppy. She was more worried about closing up on time, so she was sloppily painting. She kept using a dry fluffy brush to "clean up" the mess, which obviously didn't work. It just smeared it even more. I had been there for over 2 hours, so at that point was just over it. I paid, left, but noticed a big dent in my nail so I went back in. A third tech came back and started fixing it, but was confused by what needed done. Third lady left and just had the 2nd lady work on mine again leaving her current client. Yikes. Don't think I'll ever go back. Such a waste of money. I've been there three times total thinking maybe it was just an off day and maybe I'd get a different/better nail tech. Each time the work is sloppy. Gel and acrylics all over my hands and fingers. Why even be in this practice if you don't care about the work you put out there? read more

WORST PLACE FOR NAILS. Had an appointment at 10 am they did not open until 10:15. I asked for a full set and the young lady ignored me and was going to start painting my nails. I said again that I want a full set. She looks at one of the guys confused and and he tells we I would have to wait for them to finish with someone else who was a walk in. And then they over charged me. WON'T ever go back. read more

WORST nail salon experience I've ever had. We made an appointment and half of our people sat for 30 min, then sat in empty pedicure chairs for 30 more min! They were busy and then rushed us all through, hurting every single one of us! They cut my nails down to the bed and filed my flesh, not nail!!! I had to get up from the drying table and ask if I was even getting my fingernails done like I asked over an hour after I got there and after I sat for 20 min waiting on the guy! I get it that your busy but as a tech you have to 1. Speak a LITTLE ENGLISH! (I don't think he understood I wanted both feet and hands??) And 2. Take it slower and be careful with your customers!!! read more

Despite the bad Yelp reviews, I decided to give this place a chance and wasn't disappointed! They did a good job with my shellac mani in just 40 minutes for $25. The tools were clean and the nail specialist knee what he was doing. I'll definitely come back! read more

Credentials are not visible, they do not sanitize items between services of customers and non of the staff speak english so I wonder how they got thru the program to do nails or even pass the exam. It is a fungal/staph infection waiting to happen. This place is definitely a go to at your own risk. I am surprised the state has not come in there. I found it quite shocking that this occurred and people still go. read more

honestly the worst nail salon Ive ever been to. Did not listen to anything I or my friend were telling them. both of our nails LOOK TERRIBLE. they are bubbly and wayy to thick on my nails plus not even the color I had picked out. they did not make us feel welcomed at all and it felt like they were in a hurry to just be done. I told the lady so many times what I wanted and had to stop her several times because she was doing the wrong thing. my friend had told her lady that she thought she made her acrylics to thin and that they had bubbles in them and the lady just said " no its fine". will never go back :// read more

I just moved here from San Diego so my expectations weren't too high for a nail salon in Ft Wayne. However my experience here was really awful. I chose this place because my shellac polish from a couple weeks ago was starting to peel and I was starting to pick it off. This place was open when everyone else was closed so I came here (theyre open an hour later than most). They were all amazed by my shellac I had on - I guess they were having trouble getting it off ? 2 people were switching off on trying to remove it. They ended up have me soak my fingers in BOWLS of acetone for like 30 minutes and using their electric file/buff tool to remove it (i sat super anxiously afraid they were going to get down to my actual nail/bed). The acetone was starting to make my fingertips feel sore and was burning. It looked like the edges of my nails were starting to curl in. I kept lifting my fingers out for a break and she kept shoving em back into the acetone. Anyways - she broke my long natural thumb nail with the buff. Diagonally. I kept my cool and just let it go and do her thing. Gave benefit of the doubt. She filed em and went on to paint. Super rushed and 2 spots missing paint in the sides now that im examining at home. I had 2 snags in my nails and 3 of my nails were filed crooked..... She discounted a bit (i assume because of my nail getting broken by the buffer). Overall, it was rushed and I'm really not happy with how they turned out. Took me ages to get them grown long and now they're back to being pretty short. :( I will definitely be searching out a new spot. read more

Nice pedicure at $25. Although the language barrier was a problem. Left with flowers on my toes that I did not want and didn't realize until she was done. Will pay better attention next time. read more

I have been coming to Star Nails for years now, but it always seems to be a hit or miss. I got a full set last month, and the man who did my nails was very thorough and kind to me. They looked amazing, and still have yet to chip or break (although I do have to get them filled). However, I came today to get a pedicure before my semi-formal dance. There was only one other customer getting her nails done, so I was seated right away. The woman who helped me was okay, but she didn't seem to be giving a full effort, especially for an empty salon. I kept my toes under the UV dryer for at least 25 minutes, then left. However, with it being a rainy, cold day, I had closed-toe shoes. I noticed almost immediately after I left that I had botched the corners of two separate nails. I didn't want to be a hassle, as it was clearly my fault that I had botched them, but I read a flier inside that read "Better customer service is a promise! Please let us know if you are not satisfied." I decided to go back in and ask if there was anyway I could have the two botched nails retouched. I apologized profusely, but I could tell the woman who had helped me was clearly annoyed. She sat me down, and quickly took off the botched layer and re-polished the two nails. After she finished, I could tell that she had applied a very thin layer, because you could basically see through the polish. My botched nails looked better than they did "fixed", and I was pretty sure I could've done a better job myself (the two nails). I understand completely that it is an inconvenience to have to come back in and have them fix something that wasn't their fault or their mistake, but the salon was empty, and the flier had said to let them know if you're unsatisfied. I am disappointed, and I am not sure if I am going to return. read more

Bad bad bad! No sanitation practices. I watched a tech remove the paper flip flops from one client and put on another. The also share nippers and do not sanitize files. My tech stopped in the middle of my manicure and started filing her own nails then tried to continue mine with same file. Way to much cell phone usage. read more

Horrible service and I thought that the Tech was going to file straight through my nail bed. The staff all gathered around when I decided not to go with the gelish polish and spoke extensively about it. This place is the worse! read more

I have been going here for almost three years. Manis, Pedis and waxing I love these girls. They never keep me waiting for my scheduled appointment. Always friendly and salon is clean. Open on Sundays too...what a help to me. I have recommended Star Nails to many friends and never had a bad review!!! Hope they are in business a long time read more

I did not have a good experience here. My friend and I went in to get gel manicures and nobody had a very good attitude about it. I felt rushed when picking a color, and then there seemed to be a language barrier/or problem with us wanting them to do a french-style manicure. The shop was messy and cluttered. Customer service was not a type priority and they seemed rather inconvenienced. If I could give my experience here less than one star, I would. My nail tech had no clue what she was doing. She had to start over (because it looked terrible) and tried to convince me to get another color. Finally, I had to insist that another nail tech do my manicure. Even then, the quality was not good. For 30 dollars, I expect someone who can speak English, has a great attitude, and has better training. I will not be returning to this nail salon. Please do not waste your time or money here. read more

Just letting you all know this place can only do complicated flower designs not a simple Mickey Mouse.

The only reason I'm giving them 4 stars is from my crappy experience today. Normally this is my favorite place to go, but today it was not. I asked for my nails to be cut down, the woman told me I couldn't cut down for coffin (which I know is wrong, the guy I usually get always keeps them at a long but workable length for me), I just told her to do square then. She proceeded to use the drill carelessly, nicked my skin, tore up my cuticles, and filed so hard on my skin, I ended up getting a nail file cut. Not only was it painful, she kept moving my arm and acting annoyed with me because she placed my arm on a sphere type thing and it was uncomfortable and kept slipping off. The shape and length of my nails were all different. She took a phone call while using the drill and lost all concentration and tore up my cuticles more. When painting my nails, she kept tipping the nail polish bottle into my other fingers and had to keep wiping it off which took even longer. I asked for matte top coat, which she used, but then she used an oil on my cut up cuticles so my nails didn't look matte when I left and my fingertips. I would still recommend going here in the off chance you don't get this particular person. I just want them to be aware that someone could use more training. read more

AWFUL! I have gone to Star Nails a hand full of times. The first time I had a great experience and the price was great. The next time I went the service was terrible and it just got worse. I made an appointment with a nail tech I liked hoping I would have a good experience but I was wrong. I sat in the pedicure chair for 20 mins while my feet were in cold water. After 20 mins the nail tech who I made the appointment when started to help someone else. And to make matters worse my nails look terrible. Do not waste your time or your money on Star Nails. read more

Horrible place. Over charged & the staff as rude. Worrying about socializing in another language to everyone who works there then doing their job. Never go back there again!!! read more

I love this place! I've been a regular customer for a couple of years. Almost always able to get in when I need to. They do great work in a fast, efficient manner. Always happy with the results. Friendly and clean. Highly recommend. read more

I got a gel mani on Friday afternoon. It was all chipped less than 36 hours later. They used to do a good job, however, have been slacking in customer service. I will not be returning. read more

I have been told in the past that I have exacting standards, but I have given this place my business on four separate occasions and each time has been worse than the last. NEVER AGAIN! The first two times I simply wanted a french manicure. When I asked them to please thin the white amount of polish, I was huffed at and made to feel foolish. The second time, I specifically stated that I wanted my nails minimally shaped (because I had them the length and shape I wanted) yet the girl went to town on them... even as far as TRIMMING a nail before I saw what she was doing.... Seriously?!?!? Time number 3, I was with girlfriends and neither of them had had any issue in the past with this salon. All three of us had Manis and Pedis and the women assisting us were speaking Vietnamese the entire time and not interacting with us. What terrible customer service!! My experience today TOPPED the cake. I came in, picked my toe color, picked my nail color, and stated that I wanted a regular Pedicure and a Gel manicure. I was then charged $35 for the pedicure and $25 for the manicure when they are LISTED as $10 less expensive. My toes are a MESS because I was moved to a nail station immediately after they were painted! My heels are still rough, and I'm very dissatisfied! My nails have MULTIPLE bubbles in the paint and when I pointed out the EIGHT fingers with more then 4 bubbles in the paint, the third woman I'd worked with today looked at me and, in terribly broken English, told me how pretty they were and that the way they look is the way they are supposed to look. Come on. You're Fired! read more

Horrible place!!! The staff were not friendly at all and I pretty much wasted $25 on a pedicure that looked like I just painted my toes at home! Don't waste your time and don't be drawn in because of the later hours they are open! read more

worst experience in my life. They are rude, unprofessional and overall terrible at their job. The one guy cut my skin and then did not inform me. He just painted over it and I didn't realize til later I had dried blood over my nail polish. I do not recommend going here. read more

Avoid at all cost. Rude. Would not listen to what I was asking to put on my daughter's nails. Tech kept leaving and going to new person without finishing our nails. Would not put on video for my daughter saying it was broke and it was not. Awful. read more

Very disappointed!!! First, when they removed my old acrylic nails they used a piece of cardboard and just ripped them off. I don't go to the nail salon much, at this point, but after talking with friends and going to a different nail salon they informed me that's not how to remove them safely because it can rip your natural nail bed off. I was in a lot of pain during this and said that several times. Second, when I got my pedicure done, which I've had done at other places, they caused bruises and burns on my feet and legs. The hot towels she used were scolding as well as the hot wax they used on my feet. I instantly complained and they said it's normal. By the time I left I had red streaks down my legs and within days bruises, not to mention my throbbing nails. I do not recommend this place!!! read more

i do not recommend star nails at all. although prices are somewhat cheap, you get what you pay for. the woman at the first table gave me a full set and got done in 35 minutes. she paid no attention to detail and did not care how my acrylics looked. the shellac is even chipping and it's also denting if i hit my nail on something. the sides of my nails weren't done either so the acrylic mainly covers the top of my nail and the sides are neglected. i have been multiple times in hopes of getting someone else to do my nails just because i wanted to keep paying the lower price but everyone else is just as careless. my acrylics have typically been very thin and have never been the way i liked them. i would give no stars if i could. star nails is not worth the cheap prices. read more