They are always really helpful when I need to mail things. They help me package things and get them…read moremailed off. I love the little gift shop and coffee shop attached. Lots of idaho merch and trinkets for you to buy! They have all the mailing supplies plus cards and gifts. One stop shop if you need to mail a gift. Good value for your money and the service is quick.

It was panic time! I was at post office needing to send a priority mail envelope out with a book in…read moreit. The self-service machine was broken and the line for the single worker at the front counter was literally, out the door! I wanted this package mailed today. I checked the Yelp App and found a place near my next stop called Mail Room and More. It is in the heart of the Karcher shopping area north of I-84. I made a bee line for the place. It sits in a small strip mall that could be easy to overlook if you were not sure of where you were going. But I made it there with time to spare. Turns out the "and More" was a coffee shop with lots of little snacks and baked goods on one side and the shipping area on the other side. The staff was so nice and even though it was few extra bucks to mail the package I didn't mind because the convenience was worth it. I then remembered that I had another shipping issue with a large, flat 3 by 4-foot mounted quilt I needed to get to Michigan. I tried to ship it via UPS the day before but was quoted over $500! I knew it would be an expensive shipment because it was oversized, but I did not think it would be over $500, I expected $150 to $200. The ladies behind the counter started looking for an option for me and came up with one for $175. Right in the ballpark! It was even Fed Ex! Those ladies packed that big flat thing right up and got it out on its way to my Cousin in great time. While I am in Nampa handling my Mom's estate I will shipping more things, and all those things are getting shipped at the Mail Room... and More!

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

Every month I need to FedEx my blood samples to my transplant hospital and to my nephrologist. I'm…read moreusually downtown or by the mall so those two spots are my drop off locations. Today was not one of my normal days so I googled closest FedEx near me and this joint pooped up. I have lived in this area for almost 10 years and never knew about this spot. We always just hit Winco, Home Depot and the food spots. I am really learning more about the store fronts in this center. Pulling up I almost missed it. It's a smaller store but I found me a nice front row parking spot and made my way in. There was a gal working behind the counter. She greeted me and asked what she could do for me. I told her about my packages and she got me squared away. I was also sending some important paperwork to the transplant hospital as well. I needed an envelope and postage. She guided me to the right envelope and got me taken care of. It was a smooth transaction from start to finish. While I was writing the address on the envelope, I couldn't help but be mesmerized by all the fun, local things they had in the store. Local soaps, chapsticks, kitchen towels. It was all so fun to look at. I loved all the fun soaps they had. I could stay there for a while just to smell all of them. I guess this joint has been around for 20 years, crazy. I would have never known to today. This joint is 8 minutes from my house. It's so convenient to be able to drop off my packages without having to go downtown or by the mall. The associate was really kind and they had some fun goodies there. I know where I need to go now when I have any packages to be dropped off in the future.

Great service. Amazing little place. We needed to get a post box for our mail. They had the best…read moreprices in town. Good parking. They offer a lot of services in one little store. The only thing I hope they do is make it so that I can get to my box 24 hours a day.

This UPS store has the best customer service! They are always so kind and helpful, and don't rush…read moreyou. You can scan in your own Amazon returns, and they have an automatic door now if your arms are full of packages. The parking lot is always full and crazy, but if you circle a few times, something opens up. If you're handicapped, those spots are almost always open.

I went into this location today (6/2/2026) around 3:15 p.m. There were two women working. Neither…read moreone smiled at me or greeted me or even acknowledged me. One was collecting trash behind the counter and the other was getting packages out of the bins. I kept staring at both of them and nothing for the longest time. Finally the one collecting trash BARKED, "Someone will be right with you." One of them should have stopped what they were doing to help me because what I needed took all of TWO seconds. Finally the woman collecting the packages out of the bins came behind the counter to drop them off and proceed to glare at me and finally said, "What are we doing today?" and when she was done, two seconds later she handed me a receipt and glared at me. No, "Thank you" or "Have a good day" or "Thank you for coming in" so I grabbed my receipt and walked out the door. Not shocked to see that this location is rated so poorly. The owner needs to spend more time in the store. Attitudes like this run customers off. The UPS store in Star is actually closer to me so we'll just go there from here on out.

I've been to more UPS stores than I can count in my life and this takes the cake as the best one!…read moreI'm always so shocked that every time I'm in here I never have to wait more than 5 minutes to be helped and they're so incredibly friendly. The partnership UPS has developed with Amazon to support returns is second to none; scan the QR code, give them your stuff and you're good to go! I'm so thankful to have this in the downtown area.

To Karen, usually i dont leave reviews but i just wanted to share some honest feedback. Every time…read moreI've interacted with Danae, she's been incredibly helpful and professional. She consistently provides excellent service and makes the experience in the store a positive one. That said, I've noticed a few times when you've been in the store, and your interactions with the staff come across as disrespectful and unnecessarily harsh. The attitude seems dismissive and unkind, and it really stands out--especially when the team is doing their best to help. I hope you take this as honest feedback. We all benefit from showing each other basic respect, especially in shared spaces like this. Thanks for taking the time to read this.

We used the notary service. Quick, kind and inexpensive. Will use the store for many future…read morepackages!

Pretty discouraged. I had a "Happy Return" and told the gal plainly "this slip needs to go with…read moreit--it details my exchange information" she proceeded to NOT include it in the package and I reiterated "no this needs to go with it." And she begrudgingly opened the plastic bag to put it back inside saying "happy returns won't look at it anyways. It's just going to sit there. There's no point in putting it in there." Whether or not this was an accurate statement, this was INCREDIBLY discouraging and not what you want to hear when it comes to sending something of value. Do better.

The staff was incredibly kind, helpful, and welcoming. I've never had a bad experience here, and…read morethey always make the return process quick. Excellent customer service every time!

A very rude and abrupt young man took my Amazon return today. His grumpy attitude was unnecessary…read more I won't ever go back. You guys sure know how to ruin a beautiful, sunny day for someone. A smile and helpful attitude would have changed everything!!