Something has changed in the past several months over a 3-year-period when I began going into this…read moreUPS location. The bldg is not brand new, but something is different, It looks brighter. It looks cleaner. It looks more organized. It's more efficiently run. It looks like a well run business; it is a stark contrast for the better. The team of employees is even friendlier, more professional, the lines of people going into the store move faster. Whoever is managing this store at 104 E Fairview Ave has higher standards in management, is a keeper, a lucky find for UPS. Congratulations to the new management!

A very rude and abrupt young man took my Amazon return today. His grumpy attitude was unnecessary…read more I won't ever go back. You guys sure know how to ruin a beautiful, sunny day for someone. A smile and helpful attitude would have changed everything!!

After needing to part ways with my regular, close to home shipping store due to inefficiency with…read morelines taking 30+ minutes every time I go in, I have now found Postal Annex to switch over to. Its an incredible place to help meet shipping needs. I've gone in twice in the last two days and I've watched the employees work efficiently, quickly, respectfully. They have known customers on a known name basis, I've been so sweet and respectful with elderly customers, worked as a team to have packaging boxes ready and prepped to help me with a multi package shipping project, have had me out and cared for with my transactions in less than ten minutes and there haven't been long lines. I am impressed and will move my needs for shipping over to them moving forward.

I always enjoy doing business with Postal Annex because they provide excellent and varied services,…read morethey have capable, friendly staff and care about the customers and know many by name. They are unique in the gifts and gadgets, plus greeting cards they carry.

I needed to get my taxes copied in a hurry today. Stopped into FedEx Office to get my task done. I…read morewasn't sure if they were open. It was about 5:30 p.m. when I got there. Online it said they were open till 7. The store looked so dark and the open sign wasn't on. But I walked up to the door to see if maybe they closed early. I was happy to know they were open! I was instantly greeted by a sweet employee behind the counter. He asked me what he could do for me. I told him I needed copies made. I pointed to the copy machines and told me to take my time. I thought that was really nice of him. I got my debit card squared away on the machine and purchased 10 dollars worth of copies. I didn't quite know how to work the copier so I asked the nice gentleman for help. He came over, guided me and helped me with my first set of tax papers. He also informed me about the paper clips, staple and other office supplies that were available for me if I needed them. I worked my way down to the last 2 stacks of taxes, got them paper clipped and into my trusty manilla envelope. It was a lot faster than I imagined, getting my task completed. It was great having everything I needed all in one area. I thanked the nice man for his help and made my way out of the door. I appreciate this employee's kindness and patience. He was great and my work area was perfect!

My package was lost at no fault of mine!! The supervisor Stephanie Smith and Alicia Herrin were…read morehorrible!! They did NOTHING to assist me or even attempted to help me. Do not go there and if you do, good luck!!

I live out of state and they are very helpful to ensure packages are properly delivered. Always…read morepleasant to work with.

The owner charged me .75 per page to scan documents to my email. I was there 15 min and he charged…read moreme $69.00. I called his competition after I was SCREWED - They charge .12 per page. He was disgruntled from the moment I walked in. Plus the documents were scanned upside down. I wouldn't even give this place a 1 star rating. Too bad because the location is convenient but for $69 I can make the drive up to Federal way for the savings and the friendly service!

Making copies. At least Erin didn't go full SNL on me and say, "Charlesmeister, making copies"…read more If only could make copies with most likely the most complicated copy machine on the planet. Thankfully, Erin saw me suffering from afar and rescued me. This store consistently delivers and today was no different. Thanks to Katrina and Erin for helping me.

Excellent customer service at this location. The staff was very friendly…read moreand welcoming unlike other UPS store locations. They were very helpful and seemed genuinely happy to be there. Awesome staff at this location.

Person working there wasn't to interested in helping me. I was just dropping off an Amazon package…read morefor return.

It is absolutely ridiculous that a few days before Christmas this location only has one person…read morescheduled to work. Bless her heart, she tried her best. The management needs to do better.

I have been on hold for a simple order I dropped off and wanted laminated. No one called me or even…read moregave me a copy of anything to confirm my order. They just took my son's poster(he got a huge poster of the periodic table for his birthday) and wrote down my info(name, phone number, email) and I left. It has been a week and I am on hold waiting for someone to help me and it's been 30 minutes total that I have been waiting. What in the world is going on? *updated---Since I called back and talked to a manager things went better. The girl that originally took my order perhaps didn't tape my info onto my son's poster that was in one of those Tube Packages. Because I called and asked about my order and it was confirmed it was a periodic table they took care of it very quickly and I received an email confirmation now. If this happens to you please make sure to take a picture of the order form and talk to a manager if something seems off. I know that are busy and are under staffed so try to be patient. But losing an order form is not good. Hopefully this will not happen to anyone else.

Rose in the Amazon shipping/return was just amazingly nice and helpful…read more With my rc car return... it's people like this that bring guests into the store 5-stars rose

So I don't leave Yelp reviews, but these guys went above and beyond for me. I was in town for a…read morecouple days and I wanted to have some decals printed for my truck. From the first phone call to the finished installation took 24hrs and the results are exceptional. Robin worked with me one on one and proceeded to make sure we got the design to fit my truck perfectly. When installing her husband went to great lengths to make sure everything was centered and leveled properly. Also I found out that they are willing to ship. So excited to be able to continue working with them in the future from Wyoming! Overall I am extremely satisfied with their client care, and final product.

Wow!!! This place sucks!!!! Someone buy these guys a dictionary!!!!! My jeweler had these guys…read moremake him a sign. I came out looking great ....... One problem!!!!! They don't know how to SPELL!!!! A sign company that can't spell!!!! F n amazing!!! They spelled JEWERY instead of JEWELRY!!! Then when we noticed and tried to have the sign re made they said no! We asked for our money back and they said no!!! We never received a proof nor approve one. This place sucks. Very unprofessional. I spoke with a business neighbor and they had the same problem with business cards and receipt books with incorrect spelling!!!!

Great customer service a young man help me you Jack is the man right here go to this FedEx get…read morehelped by Jack. He has great customer service.

I take all my Amazon returns here and everybody's very polite and very quick…read more That is all I use the store for her so I'm very grateful that they're here in Ontario

Be forewarned - lake appliance repair is incompetent and cannot perform the most basic of…read morediagnostics or repair. My experience: I bought a new GE fridge from American Freight for my condo in McCall. I plugged it in and it didn't cool down. I called GE and they called Lake appliance repair. They said they only go to McCall every three weeks. So in three weeks a kid shows up with a backpack. After ten minutes he says "good news, the compressor relay switch is not plugged in and I reseated it. It will work fine now, give it 24 hrs." Within an hour I knew it wasn't working so I called them to catch the kid before leaving town. Of course he didn't answer when the switchboard tried to reach him. They gave me a new appointment for another three weeks later. They also ordered a new compressor to be shipped to me. So I began calling repair shops to fix it sooner. Coulter repair in McCall came out promptly and discovered the compressor worked fine but there was no R600 refrigerant in the unit. He said since it was new, he recommended they replace it under warranty. Three weeks later, Lake Appliance Repair makes it out again. Same kid, same backpack, same cursory review. He says he agreed there was no refrigerant and put some in. "I waited ten minutes and the pressure is holding with no leaks." He told me. Again he assured me it's working and claimed "they just forgot to put refrigerant in at the factory, sometimes that happens." He took the compressor replacement with him. Three weeks later, the fridge stops cooling. Apparently the R600 all leaked out. At this point, I can't go any longer without a fridge. I called up Home Depot and had a new one delivered. They moved the now non-working fridge to my garage. I then call up GE warranty assuming I can get a refund and give the fridge back to them. "We do repair or replacement only." They tell me. "And we can't replace it unless repair determines it can't be repaired." So I say fine, send repair so they can determine it's not repairable and issue a replacement which I'll sell or use somewhere else. So GE calls - guess who? Lake Appliance Repair. They scheduled an appointment for, guess when? Over three weeks away. Then, they call back and say that the technician is unavailable three weeks from now and can only do it within the next three days. Mind you it's thanksgiving. I tell them okay fine. Here is a code to get in. They then email me after 6pm to let me know that because I had someone else look at the fridge (who correctly diagnosed it when they could not), they must have "tampered" with it. So they refuse to come out at all and to call GE for someone else. Of course I'll now have to wait two days to call since it's the holidays as they are not open. It apparently doesn't matter that they were the last ones to work on the fridge. If anything is considered "tampered with" or broke, it would be them and they are legally responsible for any damage. Also, per advice I've since received, Lake Appliance Repair is demonstrably incompetent. Why? Because they should have tested the system with a vacuum pump on day one. They should have used a leak detector and tightened all the fittings and brought welding tools, flux and copper lines to make any leak repairs. But the kid that came out appeared to bring none of that with him. At this point I'm glad they refused to repair the unit because I want off their circus merry-go-round.

Prompts service & repair. Very educated in washer, dryer etc. Fixed the problem…read more Very nice and explained how the machine works.