I really want to support local businesses. My wife and I recently moved to Star. We have been to…read moreStar Ship and Print (SSP) three times now. The first time we went, we wanted to return something we ordered on Amazon. Since UPS services are advertised, we were surprised to find out that SSP does not have the necessary equipment required to provide this service. The second time we went was to buy stamps, so that was easy. The third time we went was for me to get a passport photo. We were informed that their camera was not working. So, two out of three times, we were unable to complete our task at SSP and went to the UPS Store on Linder. I just found out that a UPS Store will be coming to the Ridley's shopping center in Star. At this point, that will probably be where I go for my postal needs.

Wasted 15mins standing in line, they don't accept UPS or FedEx bar code returns here. There is not…read moresign at all stating this.

This UPS store has the best customer service! They are always so kind and helpful, and don't rush…read moreyou. You can scan in your own Amazon returns, and they have an automatic door now if your arms are full of packages. The parking lot is always full and crazy, but if you circle a few times, something opens up. If you're handicapped, those spots are almost always open.

I went into this location today (6/2/2026) around 3:15 p.m. There were two women working. Neither…read moreone smiled at me or greeted me or even acknowledged me. One was collecting trash behind the counter and the other was getting packages out of the bins. I kept staring at both of them and nothing for the longest time. Finally the one collecting trash BARKED, "Someone will be right with you." One of them should have stopped what they were doing to help me because what I needed took all of TWO seconds. Finally the woman collecting the packages out of the bins came behind the counter to drop them off and proceed to glare at me and finally said, "What are we doing today?" and when she was done, two seconds later she handed me a receipt and glared at me. No, "Thank you" or "Have a good day" or "Thank you for coming in" so I grabbed my receipt and walked out the door. Not shocked to see that this location is rated so poorly. The owner needs to spend more time in the store. Attitudes like this run customers off. The UPS store in Star is actually closer to me so we'll just go there from here on out.

They are always really helpful when I need to mail things. They help me package things and get them…read moremailed off. I love the little gift shop and coffee shop attached. Lots of idaho merch and trinkets for you to buy! They have all the mailing supplies plus cards and gifts. One stop shop if you need to mail a gift. Good value for your money and the service is quick.

It was panic time! I was at post office needing to send a priority mail envelope out with a book in…read moreit. The self-service machine was broken and the line for the single worker at the front counter was literally, out the door! I wanted this package mailed today. I checked the Yelp App and found a place near my next stop called Mail Room and More. It is in the heart of the Karcher shopping area north of I-84. I made a bee line for the place. It sits in a small strip mall that could be easy to overlook if you were not sure of where you were going. But I made it there with time to spare. Turns out the "and More" was a coffee shop with lots of little snacks and baked goods on one side and the shipping area on the other side. The staff was so nice and even though it was few extra bucks to mail the package I didn't mind because the convenience was worth it. I then remembered that I had another shipping issue with a large, flat 3 by 4-foot mounted quilt I needed to get to Michigan. I tried to ship it via UPS the day before but was quoted over $500! I knew it would be an expensive shipment because it was oversized, but I did not think it would be over $500, I expected $150 to $200. The ladies behind the counter started looking for an option for me and came up with one for $175. Right in the ballpark! It was even Fed Ex! Those ladies packed that big flat thing right up and got it out on its way to my Cousin in great time. While I am in Nampa handling my Mom's estate I will shipping more things, and all those things are getting shipped at the Mail Room... and More!

Very clean, very organized easy to navigate and use equipment. Helpful staff. I'll be returning.read more

The staff are so helpful. It's very clean. Using the app was easy and I liked the showing of the…read moretime we had left on each machine we used. They will do your laundry as well. Large washing machines and dryers for bedding. Go next door to Dickey's or McDonalds for a snack or meal!

I shipped important paperwork from this location via Fed-Ex. I also paid for a return envelope. I…read moreNEVER got my documents back. I went back into Postal Express and was told there was nothing they could do. I went to Postal Connections-even though it wasn't shipped from there and they got me a refund!

Do you have a broken Amazon product you just threw away the box for? Struggling to find a weirdly…read moreshaped custom box? Don't own a printer and need to print the label? These guys literally do all of that for you and are super happy to help. 100% recommend.

That was very, not happy. I was so upset that I paid $126 to not even get my package delivered The…read moreday was supposed to very disappointing. I did call customer service and request to refund. I will update and let you guys know if I do get a refund once it goes to my account. I had to literally call three times and their automated system is one of the worst I've ever dealt with. Definitely will go online next time to process my claim versus calling customer service first one I couldn't even understand that person didn't speak English well second time it was so much background background noise finally the third time they say the third third times the charm I guess it was I was able to get my refund processed.

When there is a line forming you shouldn't chit chat with the customer who has already been helped…read moreby someone else ... it's incredibly rude to other people by you thinking you're being friendly and personable. I have a job and a life I don't want to stand in line for any amount of time because you want to be nice. With that you were not nice to me or other gentleman behind me when we had to wait and you were not nice to me when you helped me out. Good customer service isn't picking and choosing when you decide you want to work and don't want to work. Great you 3 have nothing better to do - I do. I don't want to hang out and talk to the fedex guy. You go to work to work not fawn all over some woman I was second hand embarrassed.

Quick, dependable, competitive pricing, strong selection, and open till 9 pm. Friendly and…read moreknowledgeable staff. Logical store layout. What's not to like?

I have a thing for Staples, don't know why, but they have always done me right, whether it be via…read moretheir website or by visiting any store. I came in here looking for printer cartridges, but the store was out of my type. The lady that helped me was very friendly, and made sure to give me the sale price even though the items were being shipped in to the store. Staples, to me, has always been fairly competitive with their prices, even beating out Best Buy in electronics from time to time.

Went in to ship a pkg to California. Man behind the counter was nice and polite (even sealed my…read morebox. I forgot my shipping tape). Quick and helpful. Found my shipping store.

I use Ship It in Caldwell for all my shipping needs. The quality of customer service is superior to…read moreany other local shipping business. Their communication and people skills are superior beyond excellent. If the customer needs help taking their shipping items out of their car, they gladly step out and help you all you need to do is go inside and tell them. They always have a smile and will answer all the questions that I had. Doing business with Ship It is a positive experience not only is the shipping it is also any clerical office support need that you may have. They are great people that provide superior excellent customer service.