This small but well stocked liquor/ convenience store is a neighborhood landmark. Known locally for…read morelotto and the likes. A nice variety of beers, wines and hard liquor. The staff here is friendly. Ralph is very friendly and welcoming.

Ok, a tad overpriced for an item I buy regularly. Just because I'm visiting "this" neighborhood,…read moredoesn't mean I should have to pay more. For Shame....... and it was for a condolence call.

Great service, wide selection of products! Definitely recommend this place for a quick snack to…read moregrab on your way!

Had a wonderful experience shopping here because that's exactly what it is: an experience. You'd be…read morehard-pressed to find a more impressive shopping selection for cigars around. You can spend an entire afternoon going through their selection. The best part is the staff encourages it. No rushing, no pushing. They encourage you to take your time. They are also very knowledgeable and helpful with their recommendations. The store is well-laid out and there is something for every budget here. They are friendly to new cigar hobbyists as well as seasoned ones. Prices are fair. Fellow customers are also friendly and always willing to strike up a conversation. Cigar accessories are also well-represented. Stop by for your next smoke. You'll be glad you did.

Tonight I had one of the worst customer service experiences I've ever encountered at Montecristo in…read moreParamus. I stepped away from my table for roughly two minutes to use the restroom, leaving my jacket, my drink, and a cigar I was actively smoking. When I returned, my entire table had been cleared including my cigar despite my personal belongings still being there. I asked to speak with the manager, Ric, to explain what happened. Instead of taking ownership or attempting to resolve the situation, he told me he "didn't know I was coming back" and decided to clear the table anyway. Even after I pointed out that my jacket was still at the table, he simply said it was an error and there was nothing he was going to do. What made the situation even worse was his attitude. He then questioned whether I had purchased the cigar there and tried to tell me I should have paid a $10 fee for bringing one in something I have NEVER been charged in my many previous visits. Rather than acknowledging his mistake, he doubled down. I suggested a simple goodwill gesture allowing me to buy a replacement cigar at a discount and he flatly and rudely refused. When I asked what he could do to make the situation right, he said "nothing" and ended the conversation. Mistakes happen in hospitality. What's unacceptable is the complete lack of accountability, empathy, or basic customer care from management. The dismissive and confrontational response turned a simple error into a truly negative experience. Based on how this was handled, I will not be returning and I would strongly caution others about the level of service they can expect if an issue arises.

Great Shop Awesome Selection Of Cigars & Friendly Group Of Guys Very Welcoming. They Have 4 TV's…read morePlenty Of Seating Great Place To Come And Hang Out

This is a great local cigar shop. I actually found them on IG and now frequent here quite often…read more Nice small crowd in the lounge and the staff is knowledgeable and very friendly. The prices are very reasonable as well.

The Tobacco Shop of Ridgewood is exceptional for its high touch customer service, excellent…read moreselection of cigars--especially Davidoff's, Atabays and Padrons--the ones I typically buy. I meet a friend regularly, try a new cigar and sit in the lounge for an enjoyable afternoon. I pepper the staff on everything from humidity issues to tasting notes on various cigars. Always helpful and always an enjoyable experience. It's nice that a place like this exists.

Same 5 stars as before. The tobacco shop itself is one of the best anywhere including the city…read morewith only the top quality sticks. In addition you won't find them cheaper anywhere in this area. The private Davidoff lounge is clearly the best cigar lounge around including the top ones in NY. It's always clean, upscale, staff could not be better and the owners are always around making sure everything is at peak and we are enjoying it. I have been at many other shops around the world and country, and this one has its peers with the best.

Great quality cigars and amazing customer service! Employees are very knowledgeable about their…read moreproducts and were very helpful.

My husband wanted a few cigars before having friends over. They had a great assortment of…read morewell-priced cigars and staff had personal recommendations that have now become his favorite. Highly recommend this store!

I've had nothing but good experiences here. The owner is so nice and is always helpful. His vape…read moreprices are also cheaper than a lot of places around here.

I hope it's not the case but possible they are selling to underage minors here...been tracking my…read moreteenage son's phone and looks like he's taken a few trips there (long way from our hometown) and he does not have a fake ID. Parents be alert.