I'm passing through Amarillo and wanted a good cup of coffee for the morning as I start my drive. The Starbucks was on the way. I made a mobile order and it was ready very quickly just the way I wanted it. But the best part was how friendly the staff were! I was greeted with a very warm, friendly smile when I walked in and greeted as I walked out as well. This would be a great place to get a cup of coffee and hang out. read more

Ordered Pumpkin Spice Latte this morning. Worse Coffee I have ever had, and I love the Pumpkin Spice. First, I ordered it hot, it was look warm at best. Tasted like there was no coffee in it. It was a funny color. I could go on and on..... read more

This is a solid Starbucks and the one I frequent the most in the Amarillo area. There isn't a ton of seating but they do have a small outdoor patio if the weather is nice. They have a drive-thru and plenty of parking. I feel like customer service is above average as I'm usually greeted when I pick up my mobile order. And it almost goes without saying that my drink has always been correct. I'll keep coming back here and suggest you give it a try. read more

Starbucks - a coffee shop with a counter and a woman standing at the counter - Coffee & Tea Near Me - Amarillo, Texas

Great Customer Service with an unusual drive thru. Its located on a busy street so be prepared for a line. read more

Starbucks - 5 am - Drive Thru - Coffee & Tea Near Me - Amarillo, Texas

Excellent! Best SB's I've been to in awhile. Customer service was spot on! They were super slammed and yet they treated everyone was greeted with a genuine smile, happy conversation and good coffee! And that's at 8:30am!! Way to go! Helped our very unpleasant night at hotel start our day off right! read more

We stopped on our way through town. Great service despite being very busy!

This is a situation where it's hit & miss according to the locals. The first time I was there I ordered a Frappuccino and it was delicious. This is my second time. I ordered a sugar-free caramel macchiato and it didn't have enough ice and it wasn't like what I'm used to in Dallas. When I turned around after ordering my drink at the drive-through, suddenly a line of cars appeared all the way out into the street. I was pretty shocked and there was no indoor business because I had to go inside to order my second drink that my roommate decided to order after I had already pulled away from the drive-through window. The people inside were nice and cordial and fast with my drink. I gave them a tip because I liked them. This is in regard to the location near Georgia and I 40. read more

Just passing through after seeing the Cadillac Ranch on our way cross country. We hopped out of the car to get drinks and use a facility. Nice clean bathrooms and the store area floor was spotless. Ariel was quick to get my pour over of the Bold coffee and Debbie's grande Pink Drink. Prices are the same as ever. Great spot, an excellent Starbucks. Well recommended we will return. read more

I waited over 20 minutes to get a venti shaken espresso and I specifically asked for light ice. My pictures show I didn't get that and I threw out about 10 pieces of ice. Something has happened to this store because the customer service is lacking greatly! So disappointed. read more

Starbucks - a cup of iced coffee on a table - Coffee & Tea Near Me - Amarillo, Texas

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Staff here is pleasant and hard working. The coffee is consistent. I'll always support a business that respects diversity and "everyone's" rights. #diversity #firstAmendment read more

Very slow. Don't know why. Plenty of people in there. Drive through order kiosk was at back of parking lot, so I missed it and by the time I circled around, 7 cars came in...went inside and took another 15 minutes... read more

I'm a visitor to the Amarillo area, but I was thrilled to see a Starbucks near our crappy hotel (more on that in a different review, of course). I have a bit of a particular drink that's probably not on too many baristas' list of common drinks made. I was greeted on the speaker by a young man who seemed relatively happy to be there (most often the case with Starbucks, as I've found), and after explaining my drink, he repeated it back and seemed to have a good grasp on it. At the window, I was greeted with a smile and a cup of lovely brown goodness that looked just about the right color. A quick taste verified the three Splenda packets within, and we were on the road and happy. Good job by a barista who'd almost certainly never made this drink before. If you don't care what the drink is, go ahead to the next review, but if you're curious: It's a venti ice brewed coffee with three Splendas and heavy cream (NOT half-and-half) up to the first crease at the bottom of the cup. I usually tell new baristas that it should be "substantially brown" when shaken; too white and I'll send it back. It's a great drink for diabetics, as there's almost no sugar (milk and half-and-half still have a fair amount of lactose, but heavy cream is almost all milkfat). read more

Ridiculously slow, you need to consider the other customers in line and help move ppl through the line so someone doesn't waste their lunch hour! Why do I have to wait further are you not ready for my order when I get to the menu? read more

Slowest, meaning after 20 minutes of waiting asked if they even had my drink in the cue and couldn't find it. Left without even bothering to get it and went to the one on I-40 and Grand where the crew is consistently awesome. Don't waste your time with the Georgia location. Very poorly managed!!!! read more

The absolute worst customer service I've ever received. No concern for guest experience whatsoever. Hope you have an hour to kill in your attempt to get coffee. read more

I took the cashiers recommendation and put two pumps of vanilla in my cold brew. Love it! Kids are happy as usual with their cake pops too! Chocolate milk with it. Good to continue. Bathrooms had a slight smell but were clean, and had toilet paper as well as soap and paper towels. read more

Hate to leave this 1-star review because everyone knows how much of a Starbucks fan I am... my life revolves around Starbucks and I'm usually 99% pleased with my Starbucks experience no matter where I travel. Sadly, with 5-6 people working during the morning rush you'd think the line would go by quickly but this Starbucks is slow. On top of that, the staff don't even smile. I noticed that they prioritize drive-through orders so honestly don't bother walking in because you'll be disappointed. read more

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This is the worst run Starbucks in all of Amarillo. The staff is rude, the service is slow, and often times they get my order wrong. I usually go out of my way to avoid this location, but as it is the only one directly on my way to work, it is sometimes unavoidable. If you can avoid this location, you should. read more

Should have known w the other bad reviews this Starbucks wasn't going to be a good experience. I have called corporate many times to confirm they don't charge to add soy milk to a cold grande drink and they said no. This is the first store that gave me attitude and charged $.70 for adding soy, even though corporate said it wasn't accurate. They also served my cake pops in the plastic tin w plastic wrap they get them delivered in. Not good, not up to Starbucks standards read more

Speedy service! Love this location, never have a problem! Friendly baristas and delicious coffee, what more could you ask for

Amidst the holiday rush, this team is knocking out drinks left and right, however, they need to pay attention when the customer places a drink order. Three times I have ordered a "Hot Chai Tea" and every time I have received a Chai Latte... It is a waste of money for you and has cost me at least $8 by being overcharged. Suggestion, when taking an order imagine that you and the customer are on your first date. As we stand there and talk you listen intently not to miss anything. Employees: Everyone was busy with the exception of the drive-thru attendant. This employee had their arms crossed waiting, for what I am not sure. Space: This Starbucks has to be the busiest and the smallest Starbucks in Amarillo. Owners, it is time to spend some money on a larger store. Amarillo College and Tascosa High are right down the street. Just think of the potential revenue you can tap into by opening a larger shop. Cleanliness: Need to work on the bathrooms, maybe cleaning them a few more times a day. Also, clean the tables more often. Maybe the drive-thru attendant could wipe a table while waiting for the drinks. (Just a thought) Internet: I ran a speed test at each Starbucks and a few other coffee shops around town. This is by far the fastest internet that I have found so far at 32gB/s. read more

Great food and drinks it was very fast and everything was just right. Friendly staff.

We order a Mango DragonFruit. They gave me and my mom the same cups twice grande yesterday and today Tall. When my mom called up there they interrupted her while she was talking then while my mom was STILL talking they rudely shoved the phone to another person while my mom was requesting a Manager not no fuckin staff manager and then listen Venti sounds like a baby small ass cup, Grande in Spanish is Big, Tall means fuckin Tall. CHANGE the fuckin names of the cups some people after orderin the first day will never go back if they ask of a tall give them the biggest cup yall got COMMEN FUCKIN SINCE. If yall are out of a product the next best thing is to either call them or tell them face to face we dknt have the products for this drink can we interest you on getting another with the same cup. Yall bunch of hoes man that shit makes no since than the disrespect to payin customers like wtf read more

I just cant do it anymore.. Everytime I come here in the morning to get a traveler of house coffee me and my employees think it tastes super burnt. I come here because its right next to my workplace. Looks like ill just be going to Roasters every morning read more

Starbucks - Right where it belongs - Coffee & Tea Near Me - Amarillo, Texas

When you drive across country on I-40, you may find yourself looking for Starbucks for a decent coffee. Would I rather find some "bitchin' local place" with "fair-trade beans", "cool people" and a "chill vibe"? Sure! Do I have time for that crap when I'm trying to reach Wichita Falls before it's too late to get some good BBQ for dinner? Not so much. Starbucks generally provides some relatively serviceable drinks, and this location did OK on 2 out of the 3 we ordered. However, when you find a big, fat fly drowned in your beverage about the time you get halfway to Childress (and feel the need to power hurl), it's too late to drive back and bitch about it. It makes for a funny story after the fact, but it's not so amusing as it's happening, so note to the staff at this location, work on the fly abatement... read more

Great clean Starbucks with very helpful baristas. They got our drinks out fast and were very attentive!

If you want great fair trade coffee (or sugary things that hardly resemble coffee), you're set. But if you want a great coffeeshop, go local. For the most part, Starbucks is still a soulless corporation, and too morning commuter-oriented to be a sweet community hangout. (And NO, don't go to Roasters, either-- see my review.) For good times, great coffee AND awesome atmosphere, go to Namaste on 10th St. or The 806 on 6th St. They have cool stuff like live music, a community library, chess night, local art and live music. read more

Stop here all the time. Last month or so the service has been terribly, terribly slow. Stopped once in the drive thru - 23 minutes for 7 cars. Next time, 26 minutes for 6 cars. Today, they completed an order at the window but the person at the order station hasn't been served. I was next in line and was told "be with you in a minute". Service here has traditionally been very good to excellent. Perhaps they have a training problem. read more

Gross this place is freaking gross. We ordered and as we waited we saw multiple employees including the manager touch trash cans and trash bags and trash inside of them, then go directly to making orders without washing their hands. I saw a lady ask the manager if she had an idea what she done; and the manager was playing with a used trash bag then I witnessed grab a couple of cups, and yes she had her fingers inside the cups without washing her hands. The manager replied saying she thanked the lady for pointing out her mess up but she continued to make the drink that her trash fingers were in. F that place read more

Out of the four locations in the area, this one is the best by far. It's never too packed when I go here to meet up friends or to study. One thing I wish they did change is their business hours. They close at 10pm on the weekdays. I'm not asking for a 24 hour spot cause the traffic is not that great over here but at least stay open until midnight. Overall, this place I recommend to study at, meet friends up, or just having a cup of joe and chill. read more

I've always thought the staff is friendly here, but as with all my complaints about stores that have drive-thrus - why are us people in the store less important than those too lazy to walk into the store? They have 1 person helping the walk-ins, and 3 servicing the drive-thru. It drives me bonkers. Anyway, like I said - the staff has always been great here. There was a woman this morning having a crisis and being ridiculously rude to the barista when she was told they were out of oatmeal. The guy really took it gracefully, but it was totally uncalled for and I felt bad for him/embarrassed for her. read more

Stopped here as we were driving through Amarillo, needed some lunch, didn't want fast food and didn't have time to really search for something decent. One thing we knew, Starbucks isn't amazing but it is consistent. Really wanted one of those Bistro boxes they have at Starbucks but either this one doesn't do them or just didn't have them when we were there. So both my husband and I grabbed the tomatoe, pesto, mozerella panini. Pretty tasty and didn't leave us feeling gross afterwards as we continued driving through Texas. read more

Probably my favorite Starbucks location in Amarillo! Staff is very friendly and place is clean and well kept. It is always busy so you know it's good. I always enjoy a good place to fill and listen to some cool tunes. read more

Bad experience at a usually average to good Starbucks. Stone cold hot chocolate with no requested whipped cream, missing part of order, surly customer "service" and would recommend skipping or check order cas carefully before you leave. read more

If you ever need a friend, beautiful people work here. I do love coming here. read more

Starbucks - Front of the shop. - Coffee & Tea Near Me - Amarillo, Texas

Meh. Got my order wrong but they quickly corrected it. Nothing to write home about. Location was convenient as it was down the street from our hotel. Service was fine. read more

Lovely manners! The drive through woman is so sweet & asks such precise questions. But they were out of cold brew, so they made regular iced coffee. It tastes super watered down. They also put cream in it so much so it was sheet-white. So I asked to make it darker. They dumped some out but then it had like NO vanilla taste. :( I'm too busy to make them do it again & the line was too long. Going around the corner to Saigon Vietnamese to get an iced (amazing) Vietnamese coffee. Sorry SB. Had to throw this one away. read more

Best Starbucks in Amarillo very kind staff and fast! I have very large orders and will call it in at 6:00 AM for a 7:30 AM pick up. Every time they get it perfect and on time! Very impressed. read more

Terrible service, can't get orders right and it's dirty. This store needs a real manager and a facelift!!

It's like the worst starbucks I've been too in my entire gold membership life I'm so sad by this awful starbucks in Amarillo I am a avid starbucks drinker and hate the rude employees they served us a drink that was spilling and this time rude as hell I am honestly just going to buy the supplies and expression machine I used to work at a Starbucks at my California state campus and I know how to make everything that's how I know by the color and taste they suck at making drinks here and excuse me but the drinks are not cheap I pay for quality and service I wait in lines etc sadly it's the closets to my new home I have spoken to corporate and their regional manager be warned people !!!!!!! read more