Seth was so kind, and this location has never been short of good food, great service, and a clean inside! I really appreciate all you all do. read more

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Up since 2am, made the drive to Oklahoma for my daughters JROTC competition. Much needed coffee, I wasn't surprised when I saw the long line in the drive-thru but was surprised how fast they were. I had a chi tea latte and picked up a coffee drip, chocolate mocha and vanilla latte for other tired fellows. The gentleman at the window was very cheery and friendly. Was pleased with their speedy service and friendliness. read more

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These people are so abrupt and curt! I was having a Nana-Daughter day with my 9-year-old granddaughter and we stopped by there. The way they treated us was terrible. We walked out and went somewhere else. read more

This Starbucks looks so chic since it had renovations last year. Service is always quick and friendly even though the drive-thru is normally out of the shopping center and into the road. Exactly what I would expect from a Starbucks shop! read more

I ordered online this morning and apparently I didn't order early enough for the store manager because she was super rude at the drive-through speaker and then when I tried to clarify what the problem was at the window, she told me to never come back to her store again, and her behavior was appalling. I go to Starbucks every day, and I've never had this kind of experience! After sitting on the phone with corporate and putting in a report to the district manager, I hope to never have an experience like this again also, her name was Bre and she has zero people skills. Super rude. read more

Love using the app. I put in exactly what I want and pull up to the drive thru, it's already paid for and they ask for my name and hand me my yummy drink. It can not be any simpler or quicker service. read more

Starbucks - Butter beer frappachino - Coffee & Tea Near Me - Broken Arrow, Oklahoma

I love Starbucks. I always order a oatmilk brown sugar shaken expresso with extra Carmel drizzle around the cup. When it's made right it the best. When they barley put my drizzle and over pour the oatmilk, it's sad. My order is made right 80% of the time. Also, I have realized all Starbucks parking lots suck... I'm not sure why but it's impossible to move around, back out, pull in, etc. the coffee is expensive but it's addictive... read more

Great! We've use their products 4 years!!!Incredible service! Awesome staff personnel that are very polite to us and all customers!!!

My order was completed on the app. Begging Starbucks to have a faster pick up system for mobile orders then waiting in a long line at the drive through. My order was done perfectly it was just the long wait that was bothersome. But I like many other sbux coffee addicts will continue to return. read more

Starbucks - PB&J protein box with half a sandwich carrots cucumbers apples and chocolate covered raisins - Coffee & Tea Near Me - Broken Arrow, Oklahoma

The people who work here are very friendly. They do frequently mess up my drink order though. I come here when I want drive thru frappes etc. but I make sure to limit my expectations read more

Just watching guy in red shirt put his booger mitts on the lid of every cup and turn to see if it's his order. Really need to pay someone to hand them out without half of BA's fingers touching where your lips go. read more

Sour milk in coffee 3 times in one month?! Get it together Starbucks. If you're that busy keep the milk cold!! For a $5 coffee, and long lines, not sure this is worth my business. read more

One of my favorite locations to go to. The baristas are outgoing and haven't gotten my order wrong so far. It is also a good place to study from time to time. It is nice of them to let a homeless guy use their space daily. read more

I say this without any hyperbole at all. In 16 states and all the many Starbucks I've tried where I've lived, this is the WORST STARBUCKS I've ever been too. After 6 trips here this is what you can expect. 15-30min wait for nasty bitter tasting coffee. Doesn't matter if it's morning or night, the coffee always tastes bitter and old. And the wait times are ridiculous because the employees have no idea wtf they are doing. Example. Putting a grilled cheese out 17 minutes before the coffee! Of course the grilled cheese is now cold and the customer is POd! Now you have to remake their grilled cheese while I'm still waiting 20 minutes for my drink! Any kind of Mocha drink will be completely unmixed and over flavored with sweetener. How can their drinks be so nasty compared to EVERY OTHER STARBUCKS!? It makes no sense!? Does corporate not come here and sample their nasty drinks and terrible service? If you like nasty, bitter coffee and cold food this is the location for you! The GM and the manager and trainers should be fired immediately. Start using fresh ingredients for a change! Terrible! read more

Drinks are a hit or miss quality-wise here. Same with how busy it is. If it's busy, it's busy. Like cars wrapped along the back busy. Came here to study, but couldn't do it. They play the music way too loud. read more

They are super helpful at helping me order my drink even though I find drinks to order that could be a novel with all of the subs and special menu items. A lot of Starbucks get my order wrong, but this location has been very consistent. Friendly faces and fast lines. I will definitely be back. read more

This location has disappointed us time and time again. I understand this is a busy location, but we have had terrible experiences here when it wasn't' busy as well. During our most recent trip it was around 5pm, and we mobile ordered a cold brew coffee that said it would be ready in less than 10 Minutes. We showed up 10 minutes later and the drink was not ready. The lobby was a disgusting mess with no napkins and food/spills all over the place. We approached the waiting area, and I observed a just as messy working line. When they got to my wife's ice coffee, they sloppily overfilled the cup, slung it in the counter and shook their hands off. The barista did not say a word to us, so we took the drink and looked around for a napkin, hoping to find something to clean up the drink they left covered in spillage. I expect much better for Starbucks, especially for the price you pay for their product. Hoping they get this location up to par, so Broken Arrow can have a decent brick and mortar Starbucks. Until then we will give our business to Rocket Brothers! read more

The drive thru was really backed up, so my husband and I ventured inside. The décor is nice, and the seating is ample (the most I've ever seen in a Starbucks that's not inside of a theme park), but a lot of the tables were dirty. And the area where you add milk/sweetener/etc to your drinks was filthy - spills on the counter and the trash was overflowing. There were 7 or 8 employees working, and there wasn't a line whatsoever inside, so someone could have been bussing tables and wiping them down. Two of the employees were just standing around behind the food case - if you have time to lean you have time to clean. My husband visited the bathroom and said it needed cleaning also. I order a S'mores frap without the coffee (I know, I'm weird) and they ended up adding coffee anyway. Whatever, not a big deal. I'm not sure what was going on with their order system, but there were 2 people waiting for drinks next to us and the baristas kept putting drinks up on the counter that didn't belong to anyone. They'd call out the names and we'd stare at each other like 'that's not me'. 3 drinks later they ended up filling the order of the people next to us, but the 3 orphaned drinks were still on the counter after they left. We were the only people in the dining room and it took 10 minutes to get 2 drinks. Probably because they were making duplicate orders for the drive thru and the dining room, I don't know. A barista finally came and threw the 3 orphaned drinks out - I would have taken one of them but I wasn't offered. Husband's drink came out 5 minutes before mine; he jokes that I shouldn't have ordered such a complicated drink. I had no substitutions or additions, just the regular S'mores cream frap. My cup came out with stuff all over the sides, but the girl who handed it to me looked like it might have been her first day so no big deal. read more

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My husband was in Tulsa and on his way back home he stopped here & bought me a Blueberry Oatmeal, we live in Muskogee so I was super happy he brought me it (prego probs)... he didn't check the order thinking it would all be great. My blueberries have fungus, they're expired . It was so disappointing. How do the workers not see that the blueberries were clearly not good? read more

Starbucks - Coffee & Tea Near Me - Broken Arrow, Oklahoma

Totally love the Starbucks it's a great environment with a fantastic patio. The interior is very pretty with a organic natural interior. The drive-through has a live video screen for a personal touch. read more

Starbucks - I love the video ordering system. It adds a nice personal touch I'm just not used to looking at the screen and making eye contact - Coffee & Tea Near Me - Broken Arrow, Oklahoma

Recently started drinking Starbucks again Went to the Lynn location from 111th/Elm since my location was out of the Holiday cups I got one yesterday ( Saturday) and a family member wanted one so we went back I was told they are not free with a holiday drink that was only Friday Now there is a charge for a Free cup I know it's just a stupid cup I now remember why I STOPPED drinking Starbucks It's way over priced for crappy customer service I'll get my morning drinks from paradise Tea now Sometimes the customer service is more important read more

i came in with a good attitude and waited patiently to order. they came up to me and asked how i was doing and i said good and i asked them back and they said "we're doing". like damn you couldn't say anything else and then i ordered a caramel macchiato with salted caramel cold foam and when i got my drink, caramel was no where to be found and the drink is mostly milk. i would ask for my drink to be remade but they all seem pissy and annoyed. read more

Great location! More space and areas to sit! Service and all the baristas are very nice and quick service... Only complaint is music is waaaay too loud...other then that. I love coming here! read more

Great coffee and swift service-the place and bathroom was spotless! I've been to a lot of Starbucks and this one was great today!

I went through the drive through, ordered a vanilla latte. What they handed through the window was a plain coffee. I was on my way to a meeting a couldn't immediately go back. When I went back after my meeting, I took the coffee in and told what I got was wrong. Got a quick apology and a new drink, no collar and when I asked they faced the other way. I peeled the one off my old one. While I waited, I looked in the pastry case and viewed multiple gnats flying on all the pastries. I pointed it out to the guy behind the counter. He laughed, said, we'll change out the food. I'm not sure anyone was in charge there! read more

New Starbucks on Lynn Lane...the dirtiest Starbucks I was ever in! Coffee Starbucks normal, service Meh. Couldn't hear my name at the before noon visit and I think they just quit trying by the time I came back at 5 for hot tea. Had to beg for both drinks and my bread packages were wet on the bottom from whatever spilled on the on deck counter. Gross. Tables dirty both visits and condiment counter was inexcusably disgusting with spills and overflowing trash. read more

The Starbucks says to be closed during this time. But they are open. I ordered online, went inside and they had a table put out. There was someone at the door asking for the order name. I gave it to them and easily got my drink. It tasted pretty good! This was easy for me to get on my way into Tulsa. read more

This Starbucks has the slowest morning crew ever. I can go at 6:30 am and it literally takes them 20 minutes to get my order in the drive through. BUT I can go during the afternoon or evening and get my order in 5 minutes. Management needs to review ASAP. Before you ask, at least 5-6 times in the month of October. This morning? The espresso and cold brew machine are down and it still took 20 minutes. read more

I generally love Starbucks BUT at this location I ordered a Venti Espresso Frappuccino. Very shortly after drinking this I was doubled over in agonizing pain. It felt as if 1000 red hot pokers were gabbing me in the stomach while Cthulhu rampaged through my bowels and my head spun around while I projectile vomited. Worst case of food poisoning EVER! read more

Did the Saturday morning crowd catch you guys off guard!? I've been in this drive through lane for over 20 minutes just trying to get my mobile order! read more

Great atmosphere. Our orders were done quickly and one of the frothiest delicious white chocolate mochas I've had in a while. read more

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25 minutes for a coffee and a microwave breakfast sandwich. Ok, Starbucks, you can do better than this.

All in one day they had no cream cheese for any bagels, ran out of bacon and Gouda breakfast sandwiches, and didn't have the syrup to make a toasted white chocolate mocha frap. This location is out of stuff on the daily. How can you operate without enough supply to meet demand? Time to get people in there that know what they are doing because clearly this is a ongoing problem. I have never seen a Starbucks operate like this one anywhere! read more

Be prepared to wait. Yesterday my drink took 16 minutes, today 11 minutes. Both were mobile orders. The noise level is hard to take, its really noisy inside when busy. The line in the drive-through was so long, it was impeding traffic in the shopping center. Could be cleaner. read more

Had an absolutely fantastic experience here. This is honestly the best Starbucks I've been to in town. The building is new and beautiful with lots of indoor seating available and there is a beautiful lot pergola outside with more outdoor seating. My drink was delicious and they even remade my friends drink for free for her when she forgot to ask for decaf. Kind employees and just a great experience overall. Will be returning often! read more

Maybe the worst Starbucks I've been to. Too bad it's the only one in Broken Arrow. ALWAYS slow and ALWAYS getting orders wrong.

I always go out of my way to drive to this location specifically because the experience is fast, accurate, friendly and clean. Having been a Starbucks partner before, I understand how a high volume business can be stressful and that morning peak can seem like a nightmare but every time I have gone through the drive thru during the morning rush, I have always received my (quite complicated) drink in amazing time! Thank you for the awesome new, frustration-free experience! read more