This is a Starbucks location in the main shopping plaza area in Canal Winchester just off the State Route 33 exit at Gender Road. I've never been in the walk in area of this Starbucks location but have used the drive-thru. It usually has a few vehicles queued up, but the line moves along efficiently. Friendly staff, typical expected Starbucks banter with customers. read more

Starbucks - Coffee & Tea Near Me - Canal Winchester, Ohio

This is a busy busy busy location, we like it anyway. Stuck here for 8 hours of webinars due to the WiFi installer blowing yesterday's appointment at our home (look for that review, coming up). These baristas are gifted and work together like the well oiled machine. Adam has the ability to explain how the operation works, as he's making three different drinks, all while answering stupid Boomer questions. This guy's gold. Is it common to have only 8 people sit in the building in a 4 hour time span, yet churn out over 100 orders? That's just inside. They have a steady drive-thru, too. This site is smaller than most with only half a dozen tables. But at least it's not in a grocery store and their WiFi was easy to find and sign-on to. These kids will be so relieved when I leave, but I like it here and will be coming back. Just won't be staying for 8 hours. 06/24 read more

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This location is a BUSYY BUSY location on Sunday. Drive-Thru was wrapped to the street.. So i went inside instead and the lobby was packed. I commend the ladies who were working the day i only seen some of the name tags. (ROCK...) the rest of her name was rubbed off. (KIMMMEE..... LEAH?) maybe but these ladies were amazing throughout the pressure off getting people their orders as fast as they could even dealing with their attitudes. IDK why people think ordering 8 drinks and food and seeing your busy and expect their order in 3 mins. Absolutely madness. These ladies and whoever else work this location need a raise... Especially with how busy this location is. KEEP UP THE GOOD WORK LADIES!!!! read more

We went through the drive thru and we ran into the Cake pop police. All i wanted was a cake pop..

Took them about 10 minutes to see is there and took like 5 to load up the computer it was terrible service, my Frappuccino tasted like the Red Sea with some chocolate in it and was terrible and not even blended. The inside was very unfinished and had a lot of empty boxes. 0/10 would not recommend if you don't want to have bathroom issues read more

it took about five minutes for the workers to acknowledge me and my sister even existing, it took her an additional two minutes to even load up the computer that she had turned off. Once she was finally ready to take my order, I started to speak and they told me that they didn't have it in stock with a snarky remark. My sister ordered a Frappuccino and it tasted like chocolate syrup and salt blended in a blender, but not even completely blended. What the flip flop is even going on here? Also, there were a bunch of empty boxes and stuff spilled everywhere inside of the restaurant. With little to no seating, (Not that anyone wants to sit inside this place.) do better. read more

They are more concerned with online orders than the in- person customer . Annoying. And why the loud music? Sounded like a club , impossible to relax . read more

I Go to this Starbucks almost every morning. There is typically a long line during prime times (around 8am), lunchtime, and evening (especially during buy one get one free days). I think they circulate who staffs at this location. But the common staff really becomes familiar with you and they're personable. Things to think about: - Their drive thru/parking lot situation is a bit inconvenient but it doesn't stop me from going. - consider using the mobile app to order ahead (especially during days with great deals). Just trust me on this :) read more

Ordered online and it was done before the time on the order said it was and it was also correct and made perfect. Another lady was in there, giving them a hard time, but they were clearly very busy and the lady behind the counter handled it perfectly. read more

Consistently horrific service. Kendall the employee gave the worst service to multiple customers in the store. Will never go back. Do yourself the favor and drive down the street or go to try somewhere else. read more

The line here is always very long. But it is usually worth the wait. The staff is polite. However they do mess up staple orders on occasion. No coffee spot should EVER give an iced coffee in place of a cold brew coffee if . It's just insulting. They do right their wrongs. But simple orders like a vanilla sweet cream cold brew coffee, an a cafe vanilla Frappuccino should not be apart of the orders that get messed up. The only reason this doesn't have 5 stars. When you spend $5 on a coffee, mistakes likes these simply cannot be accepted. read more

Starbucks - Iced Vanilla sweet cream Cold brew with a shot of espresso. This is the way. - Coffee & Tea Near Me - Canal Winchester, Ohio

THE WORST SERVICE EVER I ordered ahead and as i pulled up to the drive thru to see if it was ready I waited a solid five minutes with nothing and the screen being black so I pulled up and was greeted by shit talking teenagers who told me they were in fact talking shit about me TO MY FACE lol! Followed by the same from their shift lead at the time ( who denied any of this happend when I called back later) read more

horrible service. I was not even acknowledged upon waiting at the counter for over 5 mins. the Least they could have said was " we will be right with you" it wasnt until caucasian customers walked in that my order was taken . I would say they need to work on customer service immediately. read more

worst place everrrr! I gave this place 5 chances, my drink also looks and taste like WATER

The slowest service. We waited 20 mins for one drink, but staff had time to talk to employees that visited but not working.

I am not unrealistic and totally understand the concept of arriving before the order is ready. However, if I had just pulled up to the drive thru and placed a new order, instead of asking for my preorder, my drinks/food would be ready when I got to the window. Instead, you have me wait 10 minutes and come back inside to get my order? Make it make sense. read more

Normally I don't have a bad experience at this location. However, the service team this morning was very rude. They got our order wrong then got mad at the window that we asked for the drink to be remade. When handed the first drink there was hair in it so I handed the cup back to be thrown away. The woman at the window in a white and black flannel was trying to argue me down about not taking the cup back then displayed a rude and nasty attitude. If you don't like your job find a new one it's that simple. read more

This Starbucks is absolutely the dirtiest Starbucks I have ever been in . The bathroom was worse than most gas stations and obviously hadn't been cleaned in days . The dinning room had dirt and trash all over it as well . Starbucks Management please do something !!!! read more

This has been my Starbucks location for the past six years. The staff here are always super friendly and kind. Some are so friendly that they get carried away in their conversations with their drive-thru customers which ends up holding up the drive-thru line. I know as I have been one of those customers at the window and one of those customers in the long line. My only complaint about this location is the drive-thru line. On a good day, I might be able to get through the drive-thru within five to ten minutes. On a bad day, I am waiting for at least thirty minutes. I guess I am the crazy one as I am the one who is willing to sit there for thirty minutes, right? (At least that's what my husband tells me). My go-to's are the caramel macchiato, the toasted white chocolate mocha, and a doppio expresso in a venti cup of ice (I pour a Premier Protein shake in it to get both my coffee/caffeine and protein in for breakfast). I also love the ham and swiss croissant; however, it has been unavailable for the past month or so. I am unsure as to whether it has been discontinued or what. Anyway, the service and staff at this location is usually pretty superb! read more

This Starbucks use to be the best. Now you never know the hours and if they are under staffed the won't let you use the mobile order. Totally has went down hill with new manager. read more

Typical Starbucks experience! Nothing bad to say! The shop was clean. It does not have a lot of places to sit so the shop filled up fast.

I've been coming to this location for a little over three years now I know they did have some changes in the store due to construction but I've gotten to know some of the employees there and they've been nothing short of amazing. Something was wrong with their drive-through a week ago where it wasn't triggering the ordering system so I had to go inside but it seems like they've gotten fit it fixed since then. I will definitely be back there are some good people that work there! read more

Ordered 6 drinks and 2 food items. The drink were alright, chestnut praline is pretty good to me ngl but they messed up one of the food items. The sandwich was correct but they messed up on the croissant. How in the world do you get a cream cheese danish and a croissant mixed up when the label was on the bag, saying chocolate croissant, but you decide to put in a danish??? Good job! Merry Christmas. read more

For the very first time the counter person did not have the standard SB vibe. She was preoccupied with the prior customer, didn't respond to my hello ?. I felt like she was moving me on to get back to her conversation. Sadly, it was an older barista, I am an older customer. No worries. I give 2 strikes. Lets see what happens the next time. read more

Starbucks - Traffic is heavy so I am having my Frap in the parking lot. - Coffee & Tea Near Me - Canal Winchester, Ohio

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Ok I'm sick of Starbucks running out of stuff. You're a business and there is no excuse to ever run out of items so when customers come in to buy something we shouldn't be told "Oh sorry we are out of that." That is unacceptable! This has happened more than once to me and I'm sick of you Starbucks running out of things. This same store during the winter time ran out of apple juice so when I tried to order a hot Carmel Apple drink, I couldn't always get it because twice I was told they were out of apple juice. Today at this same store, I tried to order a Blueberry Black Tea iced Lemonade and was told "Oh sorry we ran out of blueberry." Seriously?! Also two days ago at another Starbucks down in Kings Island, I was told they ran out of venti cups then later on the same day was told they were out of black tea. Come on Starbucks keep your inventory stocked! There is no excuse for running out of inventory including cups! I've never been to a McDonald's and told "Oh sorry we ran out of hamburgers or fries." I've never called a pizza place to order a pizza and been told "Oh sorry we ran out of dough or cheese or pepperoni." So Starbucks GET YOUR ACT TOGETHER and start making sure you have enough inventory of cups and ingredients to make your products that are on your menus! I'm about to be done with Starbucks if it happens again that they run out of something I want to order. They've had more than 3 strikes or chances. So come on Starbucks swing for the fence and knock it out of the park next time I come in, and have all your inventory stocked up and ready to go, or you're out! read more

If I could give negative stars I would . This was almost like I was at McDonald's 5 minutes before close with How bad the customer service was. If I'm spending 7 to 10 on a drink and get the worst customer service I will just pay less and go somewhere else. 10 or more people waiting in the lobby for a drink and the one customer ask for the drink they forgot to give her and one of the workers so rudely said I don't Know where your drink is okay . Just a horrible location. Needs some new management . It was absolutely just scum . read more

I enjoy an overpriced frappe once and a while. I typically only get one maybe two different types of drinks from star bucks. The only true issues I have with star bucks is the wait and the price. I hate that I always have like a 10 min wait and the price is way and I mean way too high. As far as the quality I got a good white chocolate frappé. Correctly blended and no ice chunks. It was smooth and creamy with a slight chill. I come here maybe a few times a year and will keep coming back as long as the price doesn't go up. read more

Starbucks - Drive thru - Coffee & Tea Near Me - Canal Winchester, Ohio

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It's Starbucks!! This location is always friendly and quick with their drive through orders. To get in the parking lot can be likening playing a parking game though. read more

I went here to buy some blueberry scones. The store is clean and nice. I needed at least 6 of them. I asked them how many they had. They had 1 of them that was thawed out and available. I asked them how many frozen ones they could sell me. They said they would not sell me any frozen ones due to it being store policy because it is a a health problem/violation. I said so you're telling me that all of the grocery stores that sell millions of pounds of frozen food everyday are guilty of health violations? Their only response was that it was store policy. I said you're telling me that Starbucks doesn't want to sell product and make money? I think the chairman of Starbucks would be surprised to learn of this. Conversely I have gone to a different Starbucks and purchased 23 frozen blueberry scones. Avoid the Starbucks in Canal Winchester. Do not support a business that is not smart enough to realize they are in the business to make money. read more

So I'm not really a big Starbucks fan. I typically prefer to shop Harvest Moon or other small coffee shops. However, Starbucks drive through is so convenient and the staff is always great. Normally I have kids in the car so a drive through is awesome. I also bought their organic Yukon blend beans and I'm loving it. Just opened my third bag. I brew it one table spoon per cup instead of their recommended 2 T per cup. Organic coffee is a must because the strong pesticide usage when growing the beans. I wish they brewed organic there for the days that I just don't have time to brew my own. Gave only 4 stars since they don't offer brewed organic coffee. read more

The Starbucks in Canal Winchester is probably the most amazing Starbucks I've ever visited. The staff and management are always stellar, the coffee is always hot and fresh, and if there is anything, and I mean anything, that is potentially unsatisfactory (say a longer than normal wait time) or even just because they are good hearted people, they will go above and beyond to make it up to you. Thank you CW Starbucks for always making my day brighter keep up the great work! read more

yesterday i had made an mobile order through the app to avoid the line in the drive through. it said it would be ready in about 7 minutes, i then show up after 10 minutes and get stuck waiting inside for another 30 minutes when all i was waiting on was 1 grande drink. when i was finally given my drink they did not even make it right. definitely not a good experience. read more

Great staff at this location. Team is very friendly and drinks are consistent. Drive-thru is quick. read more

Starbucks - Great staff at this location, very friendly and consistent drinks. They all are very welcoming not only to me but my pup. - Coffee & Tea Near Me - Canal Winchester, Ohio

The best Starbucks I have ever been to. I go through the drive through during the busy morning hour and they are always speedy. The one time I had to wait more than a minute they gave me a free item coupon for the next time. The staff is always very friendly and help brighten even the dreariest of Mondays! read more

I, like many people, have been to probably well over a hundred Starbucks stores in my lifetime. They are all usually pretty similar, which is part of the reason why they are so successful, I would say. When you are in an unfamiliar place, and want a decent (not great...) coffee or espresso beverage, you can at least count on Starbucks to give you that. That is their appeal. You also expect a decent level of service, which is usually pretty standard. Well, this location just doesn't hold to that second part. I can honestly say, this is the very slowest Starbucks I have ever visited. I really wish it wasn't so close to my home, because I like to have Starbucks from time to time, but I just find myself having to avoid this place. First: the drive-thru is by far the slowest aspect. I also find it incredibly unprofessional to pull up to the order station and wait over five minutes before even being acknowledged (maybe it's just me though...?). On top of that, they frequently mess orders up. Well, on my last visit I thought I would give them another chance. I even went inside, as I knew how slow the drive-thru typically was. There was no one in line, and about three people waiting for their orders. I figured this would be a breeze. Boy, was I wrong. I waited over-wait for it- 30 minutes for my one, single, standard order drink to be made. 30 minutes. Now, you may say, well there must have been a bunch of online orders ahead of you. Sure, I thought maybe that was the case; but: 1. If there was an influx of orders just before mine, they should have told me as such. 2. When I went on the app just to check the waiting times for online ordering (as I figured it MUST be longer than the typical 4-7 minutes), it said the estimated wait was still just 4-7 minutes. That tells me they are prioritizing online orders, even coming in AFTER an order at the store has come in. Starbucks, get it together. I would avoid this location if at all possible. read more

Tucker Johnson is probably the best barista I have encountered in my entire life. Will definitely be coming back.

I love this Starbucks location! The staff are incredibly friendly and the manager is always helping! The best customer service I've received from a Starbucks ever! read more

This Starbucks doesn't get it right. The simplest orders are wrong. I live near and purposely drive further. I would not recommend at all.

Starbucks is one of my favorite places, and I use to visit this location more than other locations. Not any more. The last several times I have visited this location, the drinks have been subpar and tasted watered down. It's far below the Starbucks quality that I have grown to expect. Also, fruit flies were inside the pastry display case. I'm not sure why this location has had a sudden decline in quality and cleanliness, but I won't be back unless these things are corrected. read more

This location needs some serious help. I will avoid this location at all costs. Unfriendly staff, won't smile, won't even greet you. This visit I stood at the register for 6 minutes before the barista even looked at me. Employees walked around, in and out of the office, and even left before I was looked at. The barista had her back to me in a box and just kept going "hold on" every few minutes. Never even said hello. When she finally came to the register all I got was "what did you want". This store legit needs to be secret shopped. read more