Staff is always kind. This location feels a little slower than others. It's also really hard to get out of their driveway and pull onto Dixie Hwy. Just like all other Starbucks.... they make the best coffee drinks! read more

I loved, I come to them all the time, I order dragon fruit with an extra spoon of dragon, very cool staff and delicious drinks, I recommend it read more

Always clean but not as attentive service like it was when I was there 20yrs ago. When we started writing names on the cups. Coffee is always decent but overly priced, but the taste is somewhat more mechanical. I don't think they are as attentive to the timing of a shot as there were before. Drive through is so much better now though. Love the app and ordering ahead is great. Sometimes though they don't charge me and I don't understand why. It's happened twice at this store in the past 2 months. read more

Worst location Rude staff and snarky management We avoid this location as they have had numerous complaints read more

Came in for Latte around 6pm on a weekday at the walk up counter where I was the only person in the store at the time and the rest of the customers were using the drive up window. Was greeted by friendly staff members who took my order immediately and had me out out the door with my hot latte in three minutes where my Latte was in line with other Starbucks I frequent (well made with good flavor and served at the right temperature). Relative to the business it was clean and bright with the typical products you would expect to see at any Starbucks to include full line of hot/cold made to order coffee drinks, teas, juices, sandwiches, pastries, quiches, assorted bags of coffee for sale and the typical cups/thermos they carry for sale. The one big thing to note about this establishment is there is no dine in service being offered at this time due to covid where there was only take out and drive through service being offered. The other key thing to mention is I was unable to assess how organized/efficiently this business operates during busy periods where this is a one of the big differentiator I look for that separates a bad Starbucks from a good Starbucks based on my past experience with this chain. Overall a good experience during my one visit here albeit at a premium price that is among some of the highest in the area and one of the reasons I tend not to frequent these chain restaurants as much... read more

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Not the best Sbucks experience. They played nothing but Beyoncé on repeat for the three hours I was there. The tables were sticky, and the frappe I had was bitter. Bathrooms were very clean tho. read more

i don't remember signing a fuc***g form stating i'm only paying for half a cup of coffee. seriously do better. for the already astronomical prices, this is how you provide worldwide service? overcharge and under serve???? pathetic. read more

Starbucks - starbucks Caff Americano - Coffee & Tea Near Me - Clarkston, Michigan

This Starbucks gets low reviews, but I've been by twice in the past week and I've had a good experience both times. The staff are super nice, and the coffee has been consistently good (caramel macchiato). I took off a star because the drive-thru wait had been a little long for a Starbucks. read more

Usually good service but a few hiccups along the way. Issues: - Telling the gal at the window that I wanted to redeem a reward but she rang it up normally (wanted to use reward before it expired) - Same gal made the wrong size drink during peak rush hour so i just took it and left Otherwise, everybody is friendly. read more

Omgsh I have no idea why the staff here is the rudest of all Starbucks in the world. I order the exact same thing every time, and today it was made with a ton of cream. I very politely and even apologetically asked if I could have my drink remade. The response? "I KNOW what light means!" Wow. I get that the service industry is tough right now but please be nice. read more

For a major brand the way they conduct business at random hours is extremely unprofessional. Always closed, closing or our for maintenance. When they are open they make drinks with random recipes of their own making then tell you you're wrong when you question them.... Worst Starbucks. read more

Five stars for the service, two stars for the recent remodel. Adding the nitro cold brew tap was an upgrade, but all the new furniture, while sleek, was clearly chosen to discourage visits of more than a few minutes. I understand needing to manage turnover and prevent all-day dwellers, but the shift has been extreme. There isn't a single piece of comfortable furniture in the place - everything is wooden outside of a quartet of thinly padded chairs. What a shame, it no longer feels welcoming. read more

My family and I stopped here yesterday afternoon while on a road trip. The freeway signs said there was a Starbucks nearby but from 1-75, it's about a two mile drive. It was around 2pm when we stopped and the place was very busy, both inside and drive thru. Anddddd they weren't staffed at all. Literally only two people working the whole entire store and the staff was likely having anxiety attacks and going crazy. Place was very dirty and you could tell nobody paid attention to the bathroom, trash cans or sitting area in awhile. I ordered a venti iced caramel macchiato and I got what I ordered- except it didn't have any ice in it. My family all got frapp's and they came out correct although their organization wasn't there because my Mom ordered first and her drink came out dead last. I gave them two stars for the benefit of the doubt. The two girls working clearly had their hands full. Perhaps someone quit or didn't show up to work. read more

I used to come here almost daily, and it was my go-to spot to meet up with friends. Now, I never go. They recently remodeled, and removed all the comfortable and ACCESSIBLE table seating and replaced it with high stools, except for a single "wheelchair" table in the corner - which, by the way, is an extremely awkward spot to maneuver a wheelchair. And if that table is in use, or you are in a wheelchair and want to join friends who aren't, well - too bad, so sad. Where there once were four comfortable armchairs, there are now four sleek, armless, barely padded chairs, two of which are jammed so close together that strangers could never feel comfortable sitting next to each other. The lack of arms makes these chairs extremely difficult for someone with a disability or impaired mobility to use. This isn't a college town with nothing but nimble young students, either. Local demographics skew quite old. Whoever designed this place has clearly never spent two seconds imagining the world through the eyes of a person with a disability, or the elderly. Or a mom with a stroller. I expect better of Starbucks. read more

Great coffee and fantastic service! Love this location! Orders ahead is usually available!

I choose this Starbucks over others for the baristas! They are super friendly and always happy to serve my pup a pup cup! (Other locations seem annoyed when I ask) read more

Got black tea . It was good . But every Starbucks in MI doesn't have lemons ... Please someone go to Costco and get some for ppl like myself . Lemonade is not Lemons... read more

This is normally a fast and friendly Starbucks and they usually get my order right. For as often as I come here though, it seems that they would know me and my order read more

I get a drink here every Tuesday, and usually they are great. But they added new cardboard/paper straws that are absolutely disgusting to drink with. They get soggy when you drink out of it, and it just tastes unhygienic. It really is disgusting. I get it, "save the turtles", but did you know that fishing nets that are lost in the sea make up for the majority of marine life deaths, as they can kill marine animals up to centuries after they first get lost in the water. Shut up about plastic straws. read more

Finally Starbucks with an employee that treats you kindly. I'm shocked and amazed. Give this girl a raise. The rest there however. Well not so much Coffee fine. Just sick of being mistreated. read more

Nice staff! Outside all day in the cold and wind and they filled up my thermos with hot water for the whole team! Great service! Thanks will be back To this location! read more

This location recently remodeled the interior. The different seating options are great, as is the extra long table available! The drinks are standard, about half of the employees seem to have a little attitude and the others are very nice and friendly. read more

Starbucks - Turkey bacon breakfast muffin - Coffee & Tea Near Me - Clarkston, Michigan

Unfortunately this is the closest Starbucks to my house. I make an extra 20 minute round trip to a different location because this location just can't seem to get the drinks right. I don't think they're following Starbucks recipes strictly because the drinks taste different than any other Starbucks I go to. Only good thing about this place is customer service read more

not a huge fan of remodeling that was done. Coffee is always good. Some staff is rude.

The workers are constantly yelling, obnoxiously laughing or complaining. Multiple times have been rude to customers. The worst place to study or get any work done. read more

This location has gone down hill. It has the slowest drive thru ever and every single time I order something at this place they never ever fail to screw up my order. I mean every freaking time. They must of stopped hiring people with somewhat intelligence to people with no intelligence. I've given up going here and have taken my caffeine habit elsewhere. I can't deal with these idiots any longer. Major FAIL! read more

Stopped in shortly before 11am this morning, 2/17/19. When i asked the young lady at the drivethru speaker of they carried soda (my husband doesn't like coffee) she said "are you talking to me" we repeatedour question and she snarkily responded "maam this is Starbucks we sell coffee" I've never experienced anything besides A+ service at any Starbucks..this was shocking. Won't be back to this location again. read more

Consistently inconsistent. Service is always fast, everyone is always nice but I can never get the same drink twice

They're handing out stale bread today. On the more or less positive side the staff was pleasant and there was no issue with using my rewards app. The gentleman at the window was friendly and quick. He made a Luke warm visit better. read more

Amazing the baristas are super nice and always greet you and they make the best cold brew ever. I RECOMMEND

Although the new rewards system is absolute bull, they had someone great explain it. I came through the drive thru on 4/16 around 10 am and this lovely girl I believe named Trisha was so so sweet. Constantly had a smile on her face and made me feel like a valued customer. She did not treat me any less because of my questions for the reward system and just made me have hope in this store. Keep her there! I know others would like to feel the way she made me feel. read more

It seems the have almost completely changed the staff. I really dislike the closing staff. 2 bitchy girls that pretend they're so nice but roll their eyes at any special request. Not to mention they were socializing so much they completely forgot my order. Not very professional and they can't make a decent coffee drink to save themselves. I can't say much for the other shifts. Perhaps they are more promising, but I want my old baristas back! read more

Have ordered a cold foam coffee with almond milk at two other Starbucks without an issue. Today this one says they cannot make it. Won't be back to this location. read more

The staff is always friendly and easy to talk to, and the coffee is always exactly what I ordered, and in a timely manner. For being as busy as they usually are, the staff do a nice job of keeping the place nice and tidy! I go here often and always have a good experience. read more

I've only ever been in the drive-thru because I was on my way to work, but they're always so busy and I never wait longer than a few minutes. They sure know what they're doing when to comes to customer service! I'll always go out of my way to come to this particular Starbucks. read more

This is by far the most pleasant Starbucks. Employees greet me with genuine friendliness. Fast service and always with a smile read more

Coffee was kind of weak and the customer service was kind of lackluster. It was disappointing to have to see one of the workers disciplined in front of customers. read more

This Starbucks is so slow and just sucks you will literally wait in line for 20 minutes with only 3 people in line.

I like the new tables and chairs. They are fast preparing your beverages. The staff seems happy and serves with a smile. Coffees always up to sbux quality. The only thing that sucks is exiting onto Dixie. Otherwise it's 5. read more

Asked the Barista about the Rewards Card and they didn't have a clue. The actual answer was "I'm not sure". You would think working at Starbucks you should know what their Rewards Card is all about. read more