Really bad starbucks as of late. Mobile orders take 20+ minutes to come out once you get there in comparison to people who order in store. Poor service and they are almost usually out of stock of items. They literally leave your drink unfinished and start to begin and finish someone else's drink even though you ordered 8 minutes ago. On top of this, it doesn't taste nearly as good as the other locations. My strawberry Acai had some weird soapy bubbles on top, very unappetizing. Unfortunate since this was my favorite location. read more

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I had a good time at this Starbucks where I enjoyed my nice and freshly de caramel frappuccino as I was seating outside and working on my computer. I parked on Kennedy Park because I was there earlier, but there is public parking nearby too. read more

Great experience, I came here right at opening at 5:30am on a Sunday. I was so grateful they were open so early and within walking distance to the marina. First customer in - got a needed redeye, a breakfast sammy, some grilled cheese for later lunch and some banana bread. Service was kind and quick and the food was delicious! Exactly what I needed. One of my favorite Starbucks experiences, probably because it was so early in the morning and exactly what was needed. read more

This Starbucks is nice because of the location and the customers but the staff is not as nice as other Starbucks. I go almost on a daily basis and its always the same. The staff hardly smiles and gives snappy short answers. They have charged me for my refills when they aren't supposed to. They were supposed to give me a refund for a wrong order on a previous visit and although the manager said she processed it I had to contact Starbucks directly to get my refund. On this visit the son's double bacon tasted like chloroseptic and had to be returned. Beware of listening carefully for your name to pick up your order. They call it once and very low. I've seen lots of people complain about this at this location. There is one exception to the awful customer service at this place. The one person that works there that knows how to treat customers is Jay. He should be made manager and train the other emoyees. They get 3 stars for the coffee. The lose 2 stars for service and they lose one star for inconsistent food quality. read more

Starbucks - Wall of goodies - Coffee & Tea Near Me - Coconut Grove, Florida

Nice place (well located), clean, lovely staff and my order was ready on time. One of my fav. Starbucks experiences.

Sky high prices, terrible service dont even have a cup carrier to provide as far as im concerned they would all be out of business. Take B K yeah Burger King a large mocha frappe $1.99 easily shared between two persons go to S B you'd pay $6-8 easily. S B's go screw somebody else. read more

I come to this store almost every day so you can imagine my disappointment when for once I asked them to remake my drink since the roads were closed so it took me an extra 20 min to pick up my order and it was obviously water down and the barista proceeded to just add more ice and shake it again instead of making the drink again :( read more

New Starbucks next to Monty's. Excellent store with friendly people. This store has a Clover and they know how to use it.... makes a little better coffee if you can wait 2 minutes. They also have a selection of the bold coffees you can get on this. Open late and very nice seating area both inside and out. read more

Starbucks - Outside seating - Coffee & Tea Near Me - Coconut Grove, Florida

Classic go to to stop bye and grab a refreshing drink in the heat. Strawberry açaís are great and the pettite vanilla bean scones are a small little sugary treat for you read more

The complete experience at this location really leaves much to be desired. If you're walking from a nearby office, you're off to a good start. I work in the area but not quite close enough to walk. Picking up coffee here is at least a 2 man job as there is rarely any parking. There's also a good chance your coffee is in the correct size cup but contains way less coffee than it should. The staff isn't generally very friendly either which doesn't incentivize you to revisit. read more

The ambiance is sucky. Here's to the rich folks who visit, sometimes greeting newcomers with an air of supremacy -- especially the viejas (old ladies) mad about their plastic surgery gone wrong. Getting out of the parking lot was a pain, as a Mercedes Benz greedily blocked me because he was checking his phone while waiting for another parking spot. The service wasn't bad, all of the people there were working hard and quickly. A sandwich was suffice to quench my screaming stomach. Pro tip: use the bathroom at home because this one's real dirty. And don't Starbucks in rich neighborhoods -- they look at you weird. read more

Lots of good outdoor seating at this bayside Coconut Grove Starbucks, in the sun or shade. Clean restrooms. Friendly service. Good work environment. Next to Monty's on Bayshore Drive. read more

Starbucks - Coffee & Tea Near Me - Coconut Grove, Florida

The Starbucks on Bayshore Drive is one of my favorites. We all pretty much know what's on the menu, so for me it's all about Location, Location, Location! I've been coming here nearly every Saturday morning for the past 6 months and will say that the movement of people here is energizing. On the weekend you will come across many different groups of people passing through. It's a prime location for active folks coming in after a long run, cycling, walking with their kids or pets, and all in between. There's just a friendly atmosphere that is undeniable. The outdoor seating is also great and can accommodate several large or smaller groups. Even on a rainy day, don't be surprised to find a full house. read more

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Staff was very rude when I asked if they could give me my banana bread directly versus having the person at the counter give it to another employee just to give it to me. I waited five minutes before even asking. I won't be going back there read more

The worst Starbucks in the history of bad Starbucks. The baristas make terrible coffee. Don't bother on paying $5 for a caramel macchiato that tastes like regular brewed coffee with a splash of milk. Also, just avoid coming here in general. The employees are extremely unfriendly. Order a pastry and you'll see they won't hand it to you, they'll just throw it on the counter. Try to tell them something is wrong with your order and wait for a snarky mean response. Please drive an extra mile to the Starbucks in Cocowalk or support another coffee shop. This Starbucks is TERRIBLE. read more

Great location. Limited 20 min Starbucks parking or you must valet for $6. But great location on the bay. Really solid spot

I like this Starbucks because it's close to the park, so I usually walk over with my dogs and grab a cup before heading home. However, the only reason I come here is out of convenience and not preference. The place is always filthy: trash on the tables, trash on the ground, sticky counters, and dirty condiment trays. I get that it may not always be pristine, but when there's 7 employees behind the counter chatting all day and an empty location, there's no excuse as to why this place shouldn't be clean and tidy. Today I walked in and wanted a cold brew. When I ordered, the lady simply said "oh we don't have cold brew today." Ummm ok? The guy behind the counter then chimes in and says "yeah, I forgot to make it this morning." Get it together. read more

First time back to Starbucks in 2 months because of the Pandemic. Might as well leave it shutdown. I felt like I was standing at the TSA even got yelled at because I stood a little bit to the right of a line. Scratch Starbucks off my list of places I need back. read more

Starbucks has good coffee. Although, the employees at this location are extremely off. I'm not expecting a dancing parade of "welcome" and all smiles - but asking me what my name is for a to go order prior to handing me to random drinks not knowing if they are mine or not seems to make sense to me....maybe not? I don't know. Haha. read more

This is my daily morning Starbucks. I'm not sure what's up with the low reviews, but the staff is great here, my order is always ready on time, and they have been amazing with their re-opening. Great staff and correct orders make this my go-to. read more

The location is convenient, otherwise store is little to be desired. Drink orders regularly poorly made, staff very unfriendly, counter area and tables dirty. read more

Most convenient location for Coconut Grove peeps. Indoor and outdoor seating which is a nice option. Check for parking in the lot (free), but never a problem finding meters along the street. Avoid 2:30-4pm which is when it's high schooler take-over! Staff always seems friendly so no complaints there! read more

I've been coming to this Starbucks for alittle under a year and I enjoy it. The people that work there always remember my name and whenever o have a special request (like yesterday I felt like I was coming down with a cold so I asked for something with Ginger and he made a tea that had ginger in it for me). My favorite thing there is a egg white bites because they're so delicious and low in calorie and filling for a simple breakfast. It's usually pretty packed in there so it's hard to get seating however that doesn't really bother me so much because I always take my stuff to go. Starbucks is known for being a little expensive but you do get what you pay for there and I like this location very much. And I will continue to make my runs there! read more

Great feeling when you want to have a coffee in a coffee shop, you make the long line and when you order they tell you there's no decaf coffee. Wow! read more

This Starbucks is always really cold inside. Other than that defining feature, it's pretty much like any other Starbucks. So if you like very very cold air, kind of a walk-in refrigerator type vibe, then this is the Starbucks for you. For those unfamiliar with Starbucks as a general concept, it's a chain of coffee shops that began in Seattle and has gradually conquered the world, serving a slightly burnt tasting American style coffee, espresso beverages, and various sweet drinks that are kind of a hybrid between a slushy and a milkshake (only some of which are coffee flavored). Their latest shtick is making drinks in pretty pastel colors that are mixed with coconut milk and fruit syrups, with some vague connection to the LGBT movement and/or Lady Gaga. This is the world we live in. You're welcome. read more

Horrible service. Did starbucks lower their training/standards for employees at this specific location? I thought I mistakenly walked into a Mcdonalds. Weird because it's a super nice area. They should have the guy making the coffee be dealing with the customers, not the ogre. read more

I had a great experience at this store as I was introduced to a coffee tasting experience by Eric which I found unique. Starbucks all around should create more experiences like this to bring to the community. Kudos to this particular location and Eric for spearheading this! read more

Want an overly expensive Starbucks? Then this is your place! I have a drink that I always order that I paid umm about $1.80 more and once I was rung up I asked the barista was this the normal and she began to explain that because of its location it's typically always more than any other traditional Starbucks! Yikes! Well I sure won't make that mistake again and the only reason that I ended up here is because my hotel I'm staying at while visiting coral gables directed me here. Have to let the concierge know there's actually a way better location and more convenient one then this one! Won't be back! Why pay more if you know you can get the same thing for less down the street? read more

Starbucks - Watching the baristas make my drink - Coffee & Tea Near Me - Coconut Grove, Florida

Had a sandwich and a refresher! Pretty good! Service was great! No complaints. Parking might be a bit difficult but not bad.

I've stopped coming to this Starbucks because the parking had gotten worse and worse since it opened. Starbucks ceded most of its spots to Sushi Maki and to the valet service. It is a disaster! The spots are tiny and too few! read more

I was having your typical crappy Monday morning..... Walked into Starbucks for a quick 'Pick Me Upper'. Ordered my coffee and breakfast, go into my purse and realized that I had left my wallet at home! I apologized and tried to cancel my order but the cashier wouldn't let me leave. She told me it was okay and if I wanted anything else. I couldn't and still cannot believe it! There are still good people in this world. :) Thank you Jocelyn!! (hope I spelled your name right) I will definitely be back to repay you! read more

WORST customer service experience EVER. The only words spoken to me by the barista taking my order were, "Is that it?" That wasn't the worst part. There wasn't any cream or milk out so I had to ask the other barista for milk. I politely said, "when you have a moment may I have whole milk for my coffee?" She just stared at me angrily AND THEN TOSSED THE JUG OF MILK ON THE COUNTER. read more

Awesome store. today participated in a coffee tasting hosted by Eric Manzenberger. Eric explained all different types of coffee making presidieres, interacted very well with the group, and was very informative. This tasting has expanded coffee choices, I hope the have more in the near future. read more