This is the worst starbucks I've been to. I've been to several all over the country including the warehouses in Seattle. As a former employee of this corporation I am so appalled by the way I was treated. I understand that there is a pandemic and the workload can be overwhelming but there is no need to be rude to a customer. Additionally, aside from having been treated poorly but the drink had been incompetently made. I am never returning to this Starbucks. read more

Diana and Kirky (please correct if I misspelled your name‍) are the best! I had a very difficult situation (understatement) with Uber Eats and both the girls were kind, understanding, and efficient at solving a problem that was not their fault...I really can't praise them enough for being so pleasant about an Uber mess. Gave Uber Eats a 2nd try today. I rang Starbucks directly, spoke with Kirky who made sure my order was perfect, again she just wonderful. Got a message from Uber Eats, put it into the Spanish to English translator on my computer and....my order is with reception at The Ritz Carlton Hotel, which would be 'great' if I lived at The Ritz Carlton Hotel‍ read more

Love this location and the fact that it isn't over crowed with tables will make this my favorite Starbucks in Miami. The staff was super friendly (as always in every SB). The fact that it's so close to the water, park and my house - this is a huge "winning!" The parking is easy and it's nice to grab a cup of joe and then take a stroll in the park. read more

The new Starbucks in Coconut Grove next to Monty's. Finally, a Miami-area store that is comfortable, spacious, but the coffee is $0.20 cents higher per cup!! Not a fan of that.. read more

I second the vote for best Starbucks in Miami. It used to be my go-to study spot when there was no parking at the library at UM. So, this review is based on my experiences in 2014. Indoors, this place is spacious with many different kinds of seating. Arm chairs, tables, a long, high top table in the middle with power strips handy, couple bar seats, and my favorite spot: upon entering, make a sharp right and head straight for one of the two tables placed against the window. Great little nook to draw, read, study, write and not have anyone getting into your business. Except maybe the barista, but they're so friendly here (in a chill way) that I didn't mind so much. This was actually the first Starbucks (and I've been to many) that offered me honey with my tea. Maybe outwardly offering honey with tea is something they implemented chain-wide at that time... Anyway, lovely memories of this place. Homey as a Starbucks can get. They liked to guess my order, which was back and forth between different kinds of teas and the occasional americano. Oh, and the outside patio area is great. Usually I chose to sit inside to keep my laptop charged, though, I never did ask if there were any outlets outdoors. Kinda wish I had! I'd also like to note that on weekends the outside tables were often all occupied. read more

Great location. Let me know when they start adding coffee to their milk. They need to get their Venti milk vs coffee balance right.

Came in for a tasting that exceeded my expectations. Being a coffee lover I really enjoyed the experience of the same grain brewed in different ways. Eric guided us through the pairings with different food menu items, he was knowledgable on the subject and funny which made the event a very pleasant experience. Cannot wait to do it all over! read more

Always come here. Very clean store, friendly staff. Came to a coffee tasting hosted by Eric where I learned a lot about the different styles of brewing. Glad I came! read more

I just attended a coffee tasting where Eric Manzenberger was hosting. He was very knowledgeable and the overall experience was extremely enjoyable. I highly recommend this store. read more

Today is Sunday and this is the second time I'm at this Starbucks. The baristas working today are all males and I apologize, but they are all douchebags as well!!! They all seem to have an attitude because every time I'm up there to get a refill, I they make me feel like maybe I shouldn't because I would be interrupting their conversation and also because of how disinterest they are. This is honestly not a very busy store, it probably has to do with the fact that every time I come, it was the weekend. Anyways, there's an incident today that the power went out at this particular location. I still decided to stay for a bit in case the power comes back on. So I got up to get another refill. I asked for hot tea. The barista responded "and how am I suppose to give you hot tea?" with an attitude! There's no need for that remark. How am I suppose to know that the water is not hot anymore when the power goes out? I thought there are reservoirs of hot water. It doesn't just get cold immediately after the power goes out! I saw other clients having refills of hot tea....or so I thought. Apparently it's not? So I just asked for iced coffee instead. A little while later we had to go which I understand because of liability issues with the power outage in case someone trips or fell, breaks their neck etc, but I had a TERRIBLE experience today. I'm not coming back here anymore even though the inside of the store is more appealing than the Starbucks on Coral Way! read more

The staff here has always been super nice, attentive and accommodating. It's a Starbucks so as far as coffee and treats, it's all the same. The interior is cozy but the outside is what draws me there every time. There are a bunch of tables outside and although it's on a main street, it's still a relaxing vibe. Or grab your coffee and go walk along the waterfront right there. Parking can be a bit tight. I prefer this Starbucks over the others around Coconut Grove. read more

Dropped by to pick up coffee to brew at home. There was nobody working at the register or counter. I waited about 5 minutes as other customers came into Starbucks and started to line up behind me to order. Still no one came out to see if there were any customers waiting to be served (or if customers were walking off with the goods--they certainly had plenty of time if they were so inclined). Finally, 2 guys appeared nervously from the back--one stood at the register without even a greeting or an apology such as "sorry to make you wait". The guy was so unfriendly as if I was keeping him from doing something other than his job! Never said a word to me, never said thank you. The last time I visited this Starbucks, I ran in to pick up a few boxes of Via for a trip. The young girly working said she had no idea what I was talking about, never even heard of Via and told me Starbucks doesn't sell anything like it . . . This store could probably use some house cleaning including a new manager. read more

amazing! kindest staff in the world. literally came in near tears after getting to my car and realizing i needed to get it jump started but i had a dead phone. i came in almost crying asking if they had a charger and they gave me one very kindly and let me sit off to the side charging my phone and calling the towing service. so SO kind of them and i'm so grateful. i also ordered a drink and they made it very fast and well. really grateful. thank you!! read more

Nice quiet location right on Bayshore. Plenty outdoor seating if inside is full.

Pros: Convenient, nice staff and clean. Cons: Slowest Starbucks ever. 4 members behind counter and 13 person line deep. 10 mins for coffee and once there ordering...quick to go to the Grove or Gable (5-15 mins away by car) than actually wait. Everyone has a Seattle or NYC attitude (cool and efficient) but really bloody slow...lets put a put of Java in folks and help in spire Miami...with Good Morning Starbucks... not just Good Morning at the local Cuban coffee property (abundant). Lets see if it lasts...Starbucks can always afford a loss leader. read more

I really like this location. I used to work across the street so I went all the time. They have the online ordering down to a science so that's definitely the best option since it gets busy. They're almost always in stock of everything and they get orders right, that's really all you could ask for. read more

I live in my van hauling lil ones around and spend a lot of time waiting in Starbucks all over Miami for the next pick up or drop off. I live within walking distance of this one and use the app so the horrid parking isn't an issue for me. I wouldn't recommend it to anyone with a minivan or SUV. You will have a hard time parking anything during peak hours. I have never seen it dirty. Staff had been wonderful. One employee 2 years ago saw I was having a horrible moment during my son's autistic meltdown and gave me a free coffee. Lately the coffee is horribly bitter!! I called today and told the shift manager this is been going on for too long. I suggested they clean the machine or check it. She said she would call someone to have that done. Great but it would have been nice to been offered a replacement coffee making it herself to see if there is a problem with the way it's being made. Occasionally I expect a new employee learning curve and getting an off cup. I don't go to this location frequently anymore because I know I will get a better beverage at another location down the road. I want to give 3 stars but can't because in the end I go there for the coffee not the very polite friendly service. read more

This place has a feeling of a modern coffee house not the normal Starbucks and that was makes it great. The staff has always been nice but since the staff is relatively new they can be a bit slow but I would rather come to this Starbucks than others read more

Service is not too bad. Way too many drinks that have chemicals and syrups. The parking is the only thing half way good about this place.

The only reason for 3 stars is because of parking, if you can even find a spot (which also seam to be designed to fit Smart cars or Mini Coopers). Don't even think about taking a valet spot in the lot if the younger valet guy is there. He will come up to you, yell at you, and stand in front of your car until you move. However, if you look like a business executive and drive a nice car he won't say anything to you. read more

At the risk of time getting even busier this is hands down the best starbucks in Miami. Best and friendliest staff and the place is always neat. The location is awesome too. read more