Waited 10 minutes for my iced coffee and it was made incorrectly. guy dumped so much half and half in it was inedible. Also coffee itself tasted very watered down. Won't return read more

I like Starbucks, but the outlets do not work. Imagine going to study but not having any outlet to charge your computer :(.

This is a busy Starbucks. Giving two stars because of two big negative factors, otherwise this would be a completely average Starbucks. Parking lot- the parking lot is horribly planned, tight, and crowded Restrooms- the restrooms are filthy and disgusting Interior cleanliness- below average Service- average Coffee- average read more

Starbucks - Interior - Coffee & Tea Near Me - Danbury, Connecticut

The staff were so friendly and considerate. I was impressed by how they paid attention to customers' needs and made everyone feel welcome.

I would give 0 stars if I could. I've never gone to a store and been ignored. we were stopping there before going to the big E at 7:30am On a Saturda.My family and I (5) of us were the only ones there. We stood at the counter for about 5 mins. the employees completely ignored us. there was about 5 or 6 employees working. not one said hello, I'll be with you in a minute, nothing, no eye contact. 2 of them actually stood right in front of me and had a conversation with eachother and then walked away. I will never go there again. I felt invisible to them read more

I placed an order around 20 minutes in advance to receiving my drinks. I watched my drink sit on the mastrena with a dead shot in it for over 5 minutes, and they didn't bother to mix the shot with the syrup. Not only did the barista not call out my drink when it was pushed on the counter, but my drink was bitter. I asked for a remake, and the barista who formerly made my drink took it with attitude, remade it (again with a dead, bitter shot and nonmixed syrup) and silently pushed it out once done again. As a barista, I may not enjoy my job a majority of the time, but I produce these drinks with the customer in mind. Never would I be so carefree over an overpriced $8 latte. I don't know whether to blame the barista or the management for not doing anything about this sooner. read more

Great location but you need to drive up the steep ramp to get here. Friendly and quick service in the afternoon after bowling in the area. Pretty spacious and clean location. Good to get an afternoon snack here and not spoil your appetite before dinner. Are you working on your bonus stars or star rewards challenges? Got a warmed up banana nut loaf - one of my favorites here along with a grande sweetened passion tango iced tea! Hit the spot! Don't forget to use your registered Starbucks card or app for stars. Or use your star rewards for purchases. read more

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Besides being hungry (snack time!) and need to complete a dash challenge, it's Starbucks time. We were wondering where the Starbucks was located since it was a little off the main Street behind a building. The building is a stand-alone building. This Starbucks has a parking lot and drive-thru. We decided to go in since we had time. It was clean and spacious space. I ordered my item (a cookie). Uh oh - The store ran out of cookies so they apologize and offer a substitute. Not a problem. Now to look for a substitute. Inquired if there are any loaf bread, the server said yes - banana nut bread. They warmed up the bread at my request. It was delivered split in half...never had that happen...not a big deal. There are plenty of seats inside and outside (when it's warmer). Nice place and people. read more

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My family and I have frequently visited this Starbucks location. I went to pick up an order on 1/26/25. I entered the store at 4:36 and didn't receive my drinks until about 5 o clock. Having worked in fast food for a few years, I have grown to be very patient and understanding when food may take a little while. However, with the drive thru empty and me being the only one in the dining room, I find it absurd that 3 drinks take 30 minutes to make. I was watching the four workers there as some were running in and out, all of them are joking around and at least 3 of them read my order tickets, made eye contact with me, and continued to ignore me. After waiting ridiculously long, they slide the drinks over and walk away, barely giving me enough to thank them (if I wanted to, which I didn't) or even ask for a tray. After asking for a tray I was told they were all out. Another absurd thing, why does a coffee shop so frequently run out of trays? I was one person struggling to carry 3 drinks on a flimsy 2 cup tray. This experience will be the reason I no longer visit this Starbucks location as it seems these workers might have missed a few of their customer service training sessions. read more

My go to coffee/bathroom stop on my weekly drive to NY/NJ. Easy access off I84. But there is no on ramp here so getting back on the highway can be a pain. Bathrooms are clean. Seating is lacking, but with the limited seating, over half is counter height, so I rather enjoy standing after having been in the car for hours. They actually have some of the best looking baristas! Eye candy with my coffee read more

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Kind of typical starbucks but lacking better seating. The best part about my visit was the huge parking lot but inside the store is large with seating lacking. I just didn't like the layout of the seating with one huge table with seats around it kind of like when you visit grandma and sit around the dinner table. I would have preferred seeing a dozen small tables with seats around those like you typically see at starbucks. They also only had 3 small single seat couches. I'm from NYC so yea I'm spoiled with the idea I can walk into a Starbucks and sit in a comfy sofa while sipping my $8 coffee. Not a terrible location but not one I'd consider a favorite. read more

I mean come on, Starbucks are cookie cutter as far as products go. The drinks should taste the same because the recipes are the same world wide. My drink was perfect as expected. Super friendly cashier was great. The actual barista she was less than friendly. Kinda muttered my name name and made a face. Rough morning at the Bucks. Oh well the coffee was still good and I still got my gold Stars. I'd go back because...it's Starbucks. The store was nice inside and was clean. It had plenty of seating indoor and out. read more

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Really aggravating when you ask for coconut milk because your allergic to dairy, and the girl repeats the order to you but doesn't put it into the computer. I didn't realize until half way home. I know mistakes happen but it wasn't busy at all, and that is something that is important due to lactose intolerances etc. A huge waste of money on top of it. read more

Second time I'm sitting in drive threw for 25 mins and I finally get to order and the Starbucks closes. However the person in front of me gets to order. Since this is the second time for this to happen, I ask the girl why don't you let us know by closing off the last car. This way people aren't wasting their time by sitting there for over 20mins. The girl got nasty with me, rudely saying the closing time is on the door. As if drive threw people read what's on the door. Sorry. We are all used to that location being open super late. There's a better way to go about this then wasting peoples time everyday read more

Convenient location and it's a beautiful store. However, this Starbucks has been fraught with problems since the beginning. Water problems, power problems, espresso machine problems. So many times I've tried to go, the store has been closed or the drive thru closed or they have been unable to make my drink of choice. They can't seem to get the hang of the mobile order feature and I've had to deal with clueless or rude staff when problems occurred. The quality of my drinks here vary greatly from perfection to undrinkable. It's always a bit of a crapshoot. 5/11/17 - update to say this location finally got itself together. They've been on the ball for a while now! read more

Absolutely love this location! The employees are always upbeat, they know me by name, and some know my order. They're almost always busy but their people are always hard at work. The wait time usually isn't too long and I won't go to another Starbucks in Danbury because at this location they get my order right every time! read more

I typically go to this location to do my work. The staff is polite and gets the drinks right. The only downside is since this location is very busy, there just isn't enough seating or outlets. This location does have a drive-thru which there aren't other locations in Danbury that have this. read more

My drink is always made correctly and is perfect! I have been coming to this specific location for a few years now since it's closest to my work and have never had a bad experience until recently. The last few times I come in, one of the baristas is always really nasty to me. Since COVID, you have to tell them your name at mobile order pick up and they give it to you and this one girl always accuses me of sending my order to the wrong location until she finds it right there and now just rolls her eyes at me and makes someone else help me. I'm really confused. Like I've said, I've been going to this location for years and have always been really nice to everyone. This is a new problem. Everyone else is super sweet and friendly. read more

Super thankful for this Starbucks. Today is Thanksgiving. I was just there and it was pretty busy. The wait time was a little longer but it was worth it. All of the employees were in good spirits and usually are. I come to this location at least 5 times a week, sometimes on the weekend. They're always kind and speed of service is great. The food is okay, my favorite is the double smoked bacon sandwich. All of the food is premade at a plant, I think Starbucks could do better considering how pricey their food is. read more

This Starbucks is one of the fastest Starbucks in Danbury considering the location it has been placed. Staff is always welcoming and upbeat. The downside is that customers are rude and entitled to everything they wish. I feel so bad for most of the employees because I feel as though they try their best and follow policies. As a customer it is our job to be clear as to what we want and to make sure it was understood correctly not every customer is always right. So furthermore let's remember they don't get paid enough for them to deal with our bullcrap we give them. Let's also remember respect goes both ways. Would you want someone coming to your job yelling in your face and still keep a smile? No I didn't think so. SO NORTH STREET STARBUCKS KEEP UP THE GOOD WORK ! read more

I always go to this Starbucks. I usually put in a mobile order. Sometimes if I have been waiting for a while I will try to ask if my order is coming, and usually it's difficult to make eye contact with someone. Today I was waiting for a while. Melanie - a employee- asked me what order I was waiting for, and together we realized I had placed my order at the wrong location. She was so kind and patient and told me no problem, we can make it here. I was very impressed how kind and professional she was. She saw that I would need a tray and asked before I had to ask her. All starbucks need more "Melanie's" read more

Lifesaver Starbucks. About to go on 84 with a ton of traffic and popped in here for a pee and pick me up drink. Fast service and the drinks were great. Could not have had a better experience. read more

Very friendly and competent employees and baristas! I will say if you are in a hurry, you may want to skip the drive thru and go inside to order. I dont know what it is, but I am always stuck for quite some time in the drive-thru! read more

Always something wrong here. First time I came they had to close early because of water issues, second time I came they were closed before their set time also and had a note on the door. Today I went and they were out of my 2 favorite drinks...very berry hibiscus and strawberry acai :( read more

I've visited this location in the past, and I've had very good service (despite the long wait times) except for a recent encounter with a woman named Michelle. The service was very slow, even though it was not busy. I'm also lactose intolerant and paid extra for almond milk and she put whole milk. When I requested a remake, she said she did use almond milk and was very rude about it, even though I know the difference in taste. After finally remaking my drink and waiting forever, I heard her making remarks under her breath and to colleagues about how much customers suck. I was having a very bad day and that was the cherry on top. I hope you train your employees better on how to deal with customers, and I will never be visiting that Starbucks again. read more

I always have issues at this Starbucks. My drink is almost never made the way it should be. On top of this, there is a certain employee there that has a serious attitude problem. I believe she has a twin that also works there. I come to get my drink and not deal with little snotty college girls. Just make the drive to Stony Hill on exit 8, they're much better. read more

Never had a problem here. I'm here at least five days out of the week, either at the counter, or the drive thru. ALL the staff is extremely helpful and nice. My order is always correct. And the drive thru is fast. They must have revamped from these previous reviews because like I stated before, never a single issue at this location. read more

I have a single cup holder in my vehicle. When I asked if they could throw away the plastic cup I had the in cup holder at the drive-thru, to make room for the cappuccino I just ordered, the employee stated that the manager doesn't allow them to throw away items for customers. This seemed preposterous considering that I could park my car, walk into the Starbucks, and throw it away in their garbage (either outside or inside the store). Despite having moved here a few months ago, I haven't made any trips to this Starbucks before, because of the weather, and because I have a Nespresso machine at home that makes it easier to just stay home if the weather is not nice. Now that the weather is nicer, I'll be looking to pick up cappuccinos and espressos on the fly. The customer service at this Starbucks leaves a bad taste in my mouth. Thankfully, there are a few other Starbucks and independents in the surrounding area where I can overpay for coffee. read more

It is about time!!!! This is a great location! Before this one, I would hate going to exit 2, the plaza is super busy and parking can be scarce at times. The other option would have been the mall. This new location is right off exit 6. It has its own dedicated parking and the drive thru was well thought out. It is very clean and has alot of seating. This was the first Starbucks I have been to, that you video chat your order in drive thru, so cool! I will just have to be aware of my facial expressions now! The staff I dealt with have all been capable and super friendly. Thank you Starbucks for this location! Great idea! read more

Terrific to have a Starbucks in this location, but I'm sorry to say this place is a mess. I try to visit this location almost every day. What I mean by "try" is that about once out of every 3 or 4 times, I pull into the parking lot to find it's closed because of electrical problems, or water problems, or some other mysterious reason. Half the time when they do decide to open, the drive-through is closed. If you're lucky, you'll have the opportunity to place your order, which will be prepared at a snail's pace by frazzled staff, occasionally even the way you asked for it. Time to step up the management in this location. You'd think they'd have found their groove by now. read more

The baristas here always make my drink amazing! But the facility always has some issue. Several times I've gone and the drive thru has been closed for one reason or another. I like to stop on my way to work or I will drive out of my way for good coffee and a drive thru. Haven't stopped in awhile B.C. I assume they will have issues. Decided to stop today and the drive thru was closed. They're fast when you go in but in ease of the commute I like to go to the drive thru. The owner of this Starbucks needs to get on their game, as I am a business owner too this kind of inconvenience can really cost you. read more

Clean, spacious Starbucks. Ample parking. Plenty of outlets seating and WiFi is decent. As far as Starbucks go, this is a good one.

The baristas are very knowledgeable and competent. Everyone is friendly and I've had a very good experience with Tiffany. Great location!

Perfect stop on my commute to Ridgefield. Billy at the drive through window is the man, I've never had a more enthusiastic / Accommodating employee at any Starbucks make me feel great about buying coffee. I'll continue buying at this location mainly for the service. read more

This Starbucks is very convenient and in a great location for me, however the last few times I have pulled into the parking lot they have been closed due to power and having no water. I think they should just stay closed until they find out what the issue is rather then stay open and have to close in the middle of the day due to issues. Staff is very friendly and the drive through does move quickly when they are running smoothly. read more

If I could give zero stars I would! This is the rudest starbucks I have even went too! Not only did I wait several minutes for someone to acknowledge I was waiting, the woman was very rude! When I arrived at the pick up window she was yelling at co workers in front of me and everyone else! I could not believe it! Treating customers and other employees like this? Thats awful!!!! I always love going to starbucks not only for their quality products but friendly service as well. I always leave there feeling great when I hear "have a great day!" She didnt say anything to me when she handed me my order. Not even "Thank you"!! Horrible customer service, I will never be visiting this particular Starbucks again! Starbucks on Stony Hill Rd in Bethel is def number 1!!!! read more

The manager of this Starbucks has no problem being rude to customers. I was waiting quite a while for a Venti blonde roast after I had already finished the quad espresso I ordered. Drip coffee isn't complicated and should always be ready to serve according to my experience in multiple jobs as a barista. I thought they had forgotten about my drink so I politely said, "I'm still waiting on a Venti blonde roast." She said, "It's still brewing" in a tone that I did not appreciate. I said, "I'll take whatever is ready." The word sorry was never directed towards me, nor was I asked if I would like room, which there was plenty of. Two stars because the barista that made my espresso was nimble as a ninja. read more

This Starbucks is slow, not matter what time of day you go there. You will sit in the drive-through for at least 15-20 mins just for one drink. they are always out of everything. Take the extra trip and go to the Starbucks off exit 8 by Big Y I never had an issue there. read more

This is my new favorite Starbucks. The store is so clean, and even though the staff is new, they are so friendly. I love that they have a Clover machine. They make my drink perfectly every time no matter who makes it. read more

Consistently bad service at this location. This was my 3rd time here and will certainly be my last. Plenty of other chains to visit nearby and some much better run Starbucks not to far away. I was totally ignored even though I was the only customer at the counter. Never received my order. read more