The registers were down. Had to order online which I felt took like 8 minutes! A lot of people were 'working' but 2 people were the only ones really working aka making drinks. (One was working on reconnecting the register.) This was supposed to be a mother/daughter drink date but it turned into a waiting date. we spend more time just waiting then we had to enjoy our drinks and time. We were in the establish ment for 45 minutes and only had our drinks in hand for 15 minutes, my daughter 10minutes. Listen, I totally understand technical issues and having to pivot but the manpower was inefficiently used and the wait time for 2 drinks and a cake pop was insane. read more

Starbucks - Cake pop - Coffee & Tea Near Me - Foxborough, Massachusetts

every time I'm there either. They're running out of something today. all the registers were down. It was utter chaos they don't give out like salt or pepper so we went over to the one in Plainville and they have everything in stock . Well run wonderful management I asked for extra salt and pepper. No problem at all Excellent plainville read more

Terribly slow service. Waited forever in drive thru. People in front of us with one coffee a piece.

I stopped in just to ask for a cup of ice and was told I couldn't have one unless I purchased something. I understand store policies, but the interaction felt unnecessary and unwelcoming. Starbucks is usually known for friendly customer service, so this was disappointing compared to past experiences read more

I tried to go back after horrible experiences and after dumping the stick and a new CEO. Igot good service and tipped but I broached a rotten experience to the clerk from the past from a different Starbucks The ratings are abmymal for this place The idiot defends the past incident and then brings up Dunkin doughnuts. No mentions of refills 27 years sales 6 years bartender exp Please invest in training and how to interact in a professional manner with a customer. I tried but as usual the usual smug nasty attitudes. Good bye read more

Been here several times and mostly good until today Plus side: very good vibes from people over the drive thru speaker. Down side: inconsistent amounts. how many sips are supposed to be in a small shaken Expresso? This is my favorite drink and I just got one filled to the brim with ice and only got 3 sips. Very disappointed to pay over a $1 per sip! read more

Amazing place to be. Went on a Saturday at 10am and it was extremely busy. Considering this location is off the highway I'd figure as much. The barista who took my order was extremely friendly and was very patient with me. Ordered a brown sugar Cortado and the girl with a ponytail and long hair gave me my drink no later than 5 minutes and let me tell you it is now my favorite drink! Must try if you go! read more

Everything. I was there @5:07 AM today & ordered peppermint mocha hot drink. They opened @5 am.There was no one in parking lot. No line. No one in store. There was 1 car ahead of me. No one behind me in drive thru. I placed my order when Lori argued that I wouldn't get my red cup. This is copied from the Starbucks ad:"Only select holiday-themed beverages offer the possibility of a red cup. The size of the drink ordered will not impact whether a customer will receive a red cup." I also got a breakfast bar. My drink was in a PAPER DISPOSABLE CUP. Not happy & I'm a rewards client. I called repeatedly & no one answers. All daday. Yelp gives them 2 i give them 0 They simply don't care about customers. Read the reviews. It's unfortunate at best. Sad situation read more

This must be the only Starbucks that does not have its bakery items on display. There are some good staff here and some terrible. Most of the tables and filthy, no-one ever cleans. The outside tables and umbrellas are never organized or cleaned either. They just don't care. if you order two drinks you probably have 5-10 minutes between each one being made so don't expect to have a coffee together. read more

Went there on a Thursday afternoon (3/6/25) after a doctor appointment in Foxboro & they were slow & reverse in this Starbucks. I think they prioritize the drive thru over the walk in customers! So...not right! I finally got my hot cup of coffee & was then waiting for my ham & cheese croissant. I asked the young man if my food would be coming soon and he said "well you did pay for it...right?"...I was like "yes"...he then said "well then you should be getting it"...kind of a snarky attitude & I feel the GM should have a sit down w this young man! Inappropriate attitude & I did mention this at another Starbucks that I frequent in Plainville. One of the leads suggested I contact the GM...you just can't seem to get people to do their job. They are more interested in yapping to one another or just ignore you & again prioritize the drive thru! Hey! We are all in a hurry. Not just the drive thru! read more

Convenient Starbucks with fast drive through & serving up all of the favorite breakfast treats - beautiful flowers next to hotel & other stores with order ahead / app options. Efficient service with a smile. read more

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If I could give no stars. I would. Patrick really could use help with customer service. One of the female baristas. barista, on the other hand, is a goddess. Grazie read more

My friend bought me the spinach egg white wrap. He ordered siracha packets on the side and they literally baked the packet in my sandwich and wouldnt refund him?? I literally chewed and almost choked on the packet. So disgusting. And the fact that they wouldn't refund him is so rude like how easy it would have been to just give our money back instead of fighting us over it. Next time don't bake your sauce packets in the sandwiches literally could have died read more

Starbucks - Coffee & Tea Near Me - Foxborough, Massachusetts

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Easy access Clean and attentive Drive through was fast Good service Drinks and food were correct read more

The young man who waited on me, was very nice and very helpful. However, this is the dirtiest Starbucks I have ever experienced! Both garbage bins were overflowing with garbage, and the floor was dirty with scattered litter about. The glass doors were grubby, and it made me wonder just how disgusting the handles probably were. Suggestion: clean the place up! If the staff is a serving or making, coffee, have them clean... read more

So long for drinks. Order no ice gave me the drink and it was filled to the top. The workers were not trained properly.

The staff is unfriendly and rude. Completely over staffed yet takes forever to make a drink.

Unfortunately after Years of Starbucks patronage I can say I had my first experience that has left me beyond annoyed! Mobile order that I waited 20 min after the pick up time and they still didn't have it. I ask for it am told they don't have it and show them order on phone. A few minutes later they finally ask what my drinks were and make them. My 2 venti drinks both with no foam arrive to me with 3 inches of foam on each. I politely ask for the foam to be removed. Reluctantly the barista scoops off a scoop and hands back to me still with an abundance of foam. I again request to scoop it off and add more milk" no need to heat the milk, I know you are busy". I was then told " I can't keep scooping foam off and you will have to pay for additional milk because I already put more milk in"?????? Are you kidding me? I was just trying to get my drink made correctly and wasn't even asking you to remake it. I am in shock that after paying almost $12 for 2 venti drinks that were made incorrectly i was told I would need to pay for additional milk because I had to remove the foam from the cup myself with the plastic spoon the barista handed to me! My 2 drinks cost more than 3 gallons of milk and you want me to pay you for not even 6oz of milk to correct your mistake!!!!!! This is a shame never before have I been treated with such attitude and had an experience like this....... I'm Never going to this store again in Foxboro Ma at Forbes Crossing read more

This is a great new Starbucks location. Clean, bright, and many energetic employees. And it's close to me! The location is as consistent as any other. I got my Americano served politely, and quickly, as I would expect. read more

Starbucks - Coffee & Tea Near Me - Foxborough, Massachusetts

loudest starbucks in US. always blaring music. 90 decimals ( gas powered lawnmower level)... avoid this place. read more

Starbucks - Mansfield MA Starbucks is loudest in US - Coffee & Tea Near Me - Foxborough, Massachusetts

This is the absolutely worst location I have been to and I frequent the locations in brockton, melrose, braintree, and canton (canton is almost as bad). I waited a half hour for 2 drinks... mind you they made the first one within 15 minutes and then the second one 15 minutes later.. why not make them both together? There appeared to be plenty of staff working but the barista said they were short 2 people. Regardless, the entire staff is completely disorganized. There's absolutely no leadership. The staff is just running around with no organization. There were over 20 drinks sitting waiting for pick up (some mobile phones orders were from 9am and I was there at 11:30). The parking there sucks already so there's no reason for me to go back. It's by far the worst location I've been to. read more

Kira is incredible, such an amazing personality with impeccable customer service. Her positive energy radiated throughout the decorated coffee shop! It was busy, well deserved with such lovely customer relations. read more

This is the worst Starbucks in the country. Can't get any worse. I've been to so many different Starbucks in the US due to travel and this one is the worst. There is no excuse to consistently have a 30 minute back up of online orders. Orders are never made together. You could have one coffee made 20 minutes earlier waiting for the next drink to be made and by the time they hand the order to you together, one drink or food can already be cold. Same goes with ice drinks. If you have multiple orders, the ice drink can already be melted by the time the next drink is made. Either get more equipment, more staff or turn off online ordering. It's that simple, but this place can't handle the volume. Other Starbucks have a higher volume of customers and don't struggle like this store does. The worst part, no one seems to care. read more

I was at the drive thru the other day and saw an employee take a napkin and blow his nose on it then picked up my drink by the top cover and hand it to me. Poor management to allow this to happen. read more

Everyone is nice and friendly, also super fast and accommodating service. Location is great but the parking lot could be better. However that's not the employeea fault at all obviously. Great people and great customer service. read more

This is the worst Starbucks to ever exist. It takes 20 minutes at minimum to get through the drive-through. If you mobile order it takes about a half an hour if not longer. The employees do not care. They are super rude to customers and act like it's an inconvenience to do their job that they are being paid to do. read more

Do not waste your time at this location. The wait for a simple coffee can exceed 20 minutes!

I am all set with this location. I have been to this location numerous times in an effort to give them yet another opportunity to get it right. The only thing this location is consistent with here is not delivering what I ordered. I am an app user, mostly so what I order is what prints out on the sticker and it will prevent a person I speak to from misunderstanding my order. Well, today I received my "cinnamon raisin bagel with plain cream cheese" as a cinnamon raisin bagel and a plastic knife. No cream cheese. Previously i received the same order as a bagel heated when it clearly states on the slip "not heated". I have also ordered numerous cold foam nitro drinks and they are extremely bad tasting. Seriously, how hard is it to squirt a few squirts into a cup, pull a tap lever and pour foam on it? The place was very well staffed with at least 6 people behind the counter. They were all busy so I'm not questioning their work ethic, I'm just saying they need to slow the hell down and pay attention to what they are doing. When people are paying $8 for a medium coffee and a bagel, we expect it to be correct. read more

Drinks are usually watery for some reason. Always a long wait. Even with 7 staff. And they consistently turn off Mobile Orders/unavailable so you have no choice but to wait forever. read more

Giving this location 3 stars only because the coffee is usually good. The Downside is the service is extremely slow and their hours are always changing sporadically. Suggestion is to either staff properly or hire a new store manager that can get the job done! read more

Ever since they did the renovations this place has gone down hill beyond words. If you are looking to come here plan to spend 30+ minutes waiting for a non altered coffee of the menu!. read more

I like Starbucks in general, but I love this one in particular. The Team is dynamic, friendly, and super hard working. They know my name, my order, and they yell "goodbye Joe" when I leave. This place is so much more than a store. It's a community hub, a place to get your work done , to socialize, and share joy. Oh yeah - great coffee and good food and cool music. Oh my! read more

Waited in a very long line for the wrong coffee and the cashier didn't know how to scan the app so I received 0 stars for my order. Not the end of the world, but a bad start to the day. read more

I've never been a big Starbucks person. This new Starbucks certainly hasn't changed that. Ice caramel coffee ( no caramel in it ) , tomato and mozzarella panini. On tiny piece of tomato. 11 bucks. Eh blah Server was very nice though. read more

I have visited this Starbucks numerous times and I have yet to get what I ordered correctly or in a timely manner. Surprisingly it's a new and exciting mistake they make every time. Today it was the fact that they made my "decaf" iced almond milk cappuccino with caffeine and I'm now just realizing it bc I'm having heart palpitations.. I guess I won't sleep tonight.. thanks Starbucks. On Thursday at the drive thru he hands me a coagulated iced cappuccino with the explanation that "almond milk just behaves that way bc it's, you know, almonds" lol.. I've had many and they never look this way. One time the guy proceeds to drop my cup on the ground 3 times and gets a new one every time but then after waiting 20 mins it's still not what I ordered. Seriously WTH Starbucks.. I know you're new but OMG. So now I'm over caffeinated and really unhappy! read more

Great location with hard working staff and good drinks, but why is in-store workflow so terrible? A couple months ago, they moved the mobile order pickup station to directly in between the in-person ordering counter and the order pickup counter. Why? It completely confuses the flow of customers. Customers who order in-person are forced to cut across the line of customers waiting to pickup a mobile order. Mobile pickup customers are awkwardly trying to get the attention someone behind the counter to see if their order is ready. All customers are confused about where they're supposed to stand (especially when we're all trying to socially distance). Staff are confused about which customers are trying to order, which are trying to pickup, which are waiting to pickup and which are just looking at the menu. It's not the fault of staff, but it feels like something a manager can/should fix (not sure if it's a corporate or franchise decision): why don't you just move the mobile pickup station to the end of the counter again so people waiting are at least out of the way of everyone else? Or better yet, make mobile pickup self-serve like it used to be so mobile order customers can just grab their drink and go vs having to wait until a staff member has time to ask their name and hand it to them. Also, why does the order-ahead mobile app stop working every other day for this location? I can't figure out if this is a store-specific issue or a Starbucks corporate technology issue but it seems to happen a TON and they definitely lose business from me multiple times per week because of it. read more

Just horrible. Does the GM even read these reviews? Agree with previous comments. Place is dirty, slow and employees don't seem to care. Been waiting 20 minutes for a hot tea. read more

I love the Starbucks in Foxboro But today I'm disappointed because I went to the drive-through to pick up my mobile order and they had a sign that said drive-through only 330 to 8:30 PM and we went around the drive-through twice and there was not one person inside the store but the lights around and no one's answering the phone. So I ordered $13 worth of coffee and left because there was no one there I'm sure when I call them tomorrow to let them know they'll read more

This is THE SLOWEST drive thru and store I've experienced. It's right near my work, so I do frequent a lot because of that, and I keep hoping it will get better, but even after a year of hoping and trying, it hasn't. Everyone is very nice, but I routinely wait 10-15 minutes after the order ahead timeline I'm given when I order through the app. They get my order right about 75% of the time, but after I've waited so long to get my drink, I don't have time for them to remake it. I should probably just start making my coffee at work instead. read more

Lattés are great if you don't mind a wait. Twice iv just canceled my order upon walking in. The drive thru will have 15 cars, inside will have 15 people. Yet the mobile app says 10 mins. The first time I actually waited it was 30mins (20 mins after the est on the app). This isn't a bash on the staff, this is a bash on the company. Something must change, they just remodeled it, thought maybe they would help nope. read more