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    Starbucks

    3.8 (4 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 3 months ago

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    Ask the Community - Starbucks

    Dunkin'

    Dunkin'

    2.7(35 reviews)
    1.6 mi
    $

    Dublin donuts on Penn ave in Hagerstown MD was great yesterday, they were very busy and the two…read moreemployees working were struggling with so many orders! They was stressed out and needed more people working! They did a great job!!!

    This is my 106th review of 2026, and my 1st dreaded 1-star review of the year. Representing 2025…read moreas a runner-up to D pick out of town, although Hagerstown is debatable as the DMV, but I'd be remiss not to slam the worst Dunkin' I've ever been to, worse than the 1-star Wheaton, MD Dunkin', and Hagerstown Dunkin' was the WORST ever coffee shop experience anywhere ever. This just so happens to be the 1-year anniversary of this awful experience with this Dunkin' on Sunday, June 1, 2025. We were starting our vacation to Canada and were first heading to Flight 93 Memorial. I chose this Dunkin' about 1 hour 15 minutes from my home for breakfast as it was conveniently located off freeway with quick access to get back on & off I-70. We each got breakfast croissant and iced coffees. Unfortunately, my girlfriend accidentally spilled the iced coffee when she was putting lid on. We were still waiting on the sandwiches, which came out. Albeit rare, accidents happen. We thought they were remaking her drink we paid for, but they refused. Staff member said the manager told us we're not allowed to remake spilled drinks. My g/f & I thought it was ridiculous. She worked at Starbucks before, and while spilled drinks weren't a super common occurrence, they would always remake the drink no questions asked. It was unprecedented a coffee shop would ever not do this to a paying customer; never heard of a Dunkin, Starbucks, Krispy Kreme (see my 5-star review of them east of downtown HGR on US 40), etc. There are several other Dunkin' in the Hagerstown area; go to Krispy Kreme, any other (unless it's the same owner as this store), local coffee shop, Sheetz (almost across the street from here), etc. over this location. There was a Dunkin' close to here off I-70 on Sharpsburg Pike, but involved 2 left turns to get off & on 70 westbound. I'd rather make TEN left turns than going to this location! After we left, we were depressed from this terrible experience and sour way to start our vacation. I said I can stop at Sheetz for you, which she agreed. She paid for the Sheetz, since I paid for the Dunkin'. It involved 2 left turns and a delay in trip (albeit only a few minutes, but a few minutes we should've have had to deal with in the first place). After our vacation, I tried to resolve this by emailing/calling Dunkin'. While corporate was fine, they said there was nothing they could do since it was a franchise store. They would inform manager to have her call/email me back. Not surprisingly, crickets from this manager.

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    Starbucks - Butterfly Drink

    Starbucks

    3.3(40 reviews)
    3.1 mi
    $

    So recently a friend suggested I give the DD(Dunkin Donuts) a try for their coconut refreshers…read moresince she knows how much I LOVE STARBUCKS refreshers. She swore that they were just as good. So today my little one begged me to go into DD upon leaving Walmart in Hagerstown, she just had surgery last week and can only have soft food and wanted their ice cream. Well they were completely out of any ice cream so I figured perfect time to try the refreshers. We ordered a med pomegranate one and a small pink one, The MANAGER made our order. People NO, JUST NO! Below is a picture of what they are calling their PINK coconut REFRESHER. Do you see ANY PINK???? I can promise you it was literally all coconut milk! So moral of the story is THIS is why I will stay a LOYAL STARBUCKS CUSTOMER! We went to our local Starbucks literally around the corner and I confessed my sins of cheating on them and the consequences for doing so and being the AMAZING company that they are, they forgave me in my weakness and REPLACED mine and Isabel's order with what a pink drink SHOULD look like and DIDN'T CHARGE ME! Who does that? It wasn't even their companies mistake and THEY fixed it free of charge( they just asked me if I learned my lesson and I begged that I had) I will forever be a Starbucks customer 100% DO BETTER DUNKIN DONUTS!

    Ordered via mobile app and sat 10 minutes at window (after sitting about 15 minutes in drive thru…read moreline), when I was finally handed a drink that had been sitting there the whole time. When I finally tasted my chai tea latte (with 10 Xtra pumps of chai) it tasted like tepid milk. How is that possible when you order a spicy beverage with 10x extra pumps?? .Total waste of time and waste of money.

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    Starbucks - Unicorn Cakepop

    Unicorn Cakepop

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    Starbucks - Pink drink...excellent!

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    Pink drink...excellent!

    Starbucks - coffee - Updated June 2026

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