Just wanted to mention this Starbucks because of the great service this morning. The whole team was great. My order came out very quickly. I had an interaction with the manager Courtney. She saw that there was a little bit too much milk in my oatmeal and decided to add more oatmeal to it. This kind of stuff is unheard of. Very generous very nice. Thank you, Courtney for your great leadership and great service. Definitely gonna recommend this Starbucks to all my friends and family. read more

First - a question: So one thing I don't understand is why if I order a drink at the drive through it's available immediately but if I order it thru the app, I need to wait 5-11 minutes- am not notified that my drink is ready so by the time those 11 minutes have passed, my drink is getting watered down. That's just a general Starbucks question and I've asked other customers and they all said they've wondered the same thing. I mean, are we allowed to order a drink for immediate pickup? Now, the review. The girl who gave me my app order tonight, Saturday June 6, was incredibly rude & management should reconsider her scheduling- perhaps she was tired? Perhaps she's not properly trained? Maybe she needs to be reintroduced to basic physics when handing off an unbalanced drink carrier DOWN to a car. Maybe she should be taught that's it's rude to try to impatiently hand off bags of food while the driver / CUSTOMER is still trying to balance the drinks she was just given- and maybe acknowledge the social cue when the driver starts cussing cuz the drinks are spilling. And be taught not to get snarky or respond with an attitude when the CUSTOMER asks for napkins to clean up the spilled drink the server is pretending not to notice. The napkins that should have been included with the order in the first place but were not. This is why I'm so glad that tipping is optional on the app cuz I think this unprofessional phony owes me money for the amount of drink that spilled. And this is also why I'm angry that I didn't catch this unprofessional child's name before I drove away. Starbucks is not franchised so I know it won't matter much to this female's boss. This probably isn't her career choice, I get it. But it might be the manager's. So it might matter to him. read more

This combination drive-thru/cafe is kind of hard to park at and could be difficult to manueuver just driving into the driveway. I felt the inside was rather tight and looking older than others I've been to. Service is average speed and nice cashiers. My food was brought home to enjoy at work next week and kept it in the packaging. read more

Starbucks - Community Board - Coffee & Tea Near Me - La Habra, California

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This Starbucks is fairly new and moves surprisingly fast. It is located in a very congested parking lot and the entrance to the drive thru can be tricky, so can finding a parking spot. I've been inside and through the drive thru several times and have always had a good experience. I'm an "order ahead" type of person, so I usually just pop in and grab my drink and then can sit outside in their little patio. Overall a decent Starbucks location. read more

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I haven't received any cute notes or anything on my matcha drinks, but I love it when they get my name right. The drink usually does come out exactly how I want it to/expect it to taste. I used to despise Starbucks, since it does come off a little snobby sometimes. But, I think it's still the coffee standard, and I'd rather come here than Dunkin' or Dutch Bros. not only because it's the closest, but because of the quality and speed. It makes you feel nostalgic whenever I step into a Starbucks cafe because it reminds me of childhood. Anyway, I'm happy to drink my matchas here. Big bonus that they offer coconut milk, too, as that is my favorite non-dairy/lactose milk substitute. read more

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No like in the drive thru! Our barista was very nice today :) quick service, got an iced almond milk sugar cookie latte!

Very yes large lobby area! Bathroom are clean and well kept. Jonathan has a huge nice smile and very welcoming. I returned to see his smile and great service. They make the best chai tea perfect temperature. read more

Hi Starbucks Lovers My name is Jerry , I walk my service dog everyday to the same starbucks ... been going there for near 3 years now . Today a man stood up and approached me and my dog in the Cafe... I asked him to leave us alone . My dog barked at him . I was outside now giving the dog his pup treat which he so loves to put on a show for and thier supervisor asked me to not bring the dog inside anymore . Huh? I am shocked I called but got the same supervisor . I told her I will not return . Thanks for taking the time to read my review . read more

The worst I've had... Mad I had to give one star. UPDATE:: I decided to call and complain talked to JBelle. She was amazing & understanding. I came back she remade my drink better.TY JBELLE Super excited to start my Thanksgiving shopping so I mobile ordered my ice coffee with Sugar Cookie cold foam and couldn't wait for the first sip BUT was super disappointed the sugar cookie cold foam had no taste! I had to pull off the lid to smell if in fact it was what I ordered and got a slight hint of the SCCF. I was disappointed to notice when I got to the car there were no sprinkles too. THIS STORE CAN DEFINITELY DO BETTER!! So disappointed read more

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was not asked for my name after being charged for my order. cashier was Rob/Bob I believe. He asked other customers for their names but he didn't asked for mine which cause my drink to come out late and that's only because an employee had to ask me if I was waiting for something else ,I advised her yes I'm waiting on my venti mocha. employee/cashier needs customer service improvement. read more

No wonder this store received low stars review. First time here, using an in-app coupon - they don't know how to make the coupon work.... Shockingly the store manager asked ME to call 1800 number to tell them how to use the coupon because if I don't call the HQ she will "get in troubles"-... Never thought someone works at Starbucks would think applying coupon is a customer's responsibility. Though another store applies the same coupon with no problems ... read more

There is no way you can be this stingy? Where is the coffee?! 3 sips and it was gone. One of the worst baristas whoever made this drink on 9/15/25 at 2pm . Totally need a refund read more

Starbucks - Did i order a cup of ice? - Coffee & Tea Near Me - La Habra, California

They serve tea in a mug, which makes it feel so much more welcoming! The staff is friendly, the place is spotless, and this is by far my favorite Starbucks location read more

Starbucks - Coffee & Tea Near Me - La Habra, California

Extra Caramel drizzle, where? It's funny because it has happened at this location before. I told my friend, "don't bother asking for extra caramel drizzle, because they won't put any". read more

Starbucks - Caramel Ribbon Crunch Frappuccino Blended Coffee ("extra caramel drizzle") - Coffee & Tea Near Me - La Habra, California

Cashier looks like he hated his job !Took 10 minutes for one drink, literally took out the whole drive-through and the online orders before they took my drink out. I'll remember to tip last to see if they even deserve one next time read more

Bella is literally the sweetest barista I ever met and she is a treasure to this world. Please never let this employee go!!! I love when customer service brings personal moments to a transaction and she does exactly that. It's my first time at this location because I just moved but she was so kind and is likely a reason I'll be returning in the future. Thank you Bella! - Nia read more

Ash helped us out today. I love this location. Great for reading or getting work done. Please be sure to check it out for yourself soon. I got my drinks fast and were done right. Thanks again everyone! read more

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I was loud and clear when I asked for a " Venti Strawberry Açaí Lemonade Refresher". What does the barista hand me? A TALL SIZE (SMALL)! Girl bye! read more

I had no choice but to go to this store because it was slow and the response to customers was slow so I have no intention of visiting again. read more

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Ordered on Uber eats. Received the wrong order and of course Uber eats says "Oh well not our fault, no refund." $43 and this is what I got. My name "Maria" on the bag, items inside marked "Stephanie P" Mistakes happen, I get it...but I'm not cool when THEY screw up and it costs ME $43 -not ok. read more

Starbucks - Wrong order- Bag marked with my name, items marked "Stephanie P" ended up with out my items and paid $43 for this - Coffee & Tea Near Me - La Habra, California

Ordered drink with caramel drizzle. Clearly did not have caramel drizzle. Was told by barista that it "sank to the bottom". No caramel flavor whatsoever. Waited to have drink corrected. Barista made a point of preparing every other customer's drinks. I could wait no longer and walked out with my sub-standard drink. read more

I was looking for a Starbucks for my friends and I to go study at, but for some reason a lot of the Starbucks near me are really bad reviews. So I wanted to try this one out for the first time. My friends and I were pretty happy about the experience. It was a mellow and quite cozy inside. I ordered some drinks and it was just like a Starbucks would taste like. They even helped me out with refills when we stayed longer. Service was also really fast. I'll most likely start hanging at this spot now. I'm giving a 4 because I had to charge a few of my devices and I couldn't find an outlet near the tables by the walls! read more

So far the best Starbucks I have been too and that is alot to say...today was a long day for me and the staff at this Starbucks made me feel right at home...anything and everything is good...I recommend the Christmas Blonde over the Christmas brunette, I'm kidding of course...it's a must try brew, the blonde of course. So guys please come to this Starbucks to enjoy the energy from the environment and flow positive...oh and special Thanx to read more

Starbucks - Artworks - Coffee & Tea Near Me - La Habra, California

The WORST Starbucks in the area for service which is an extremely low bar. Plan on spending 45-60 minutes to get your order (NOT AN EXAGGERATION) but at least it has rats & cockroaches every where. And the employees spit in your drinks & pick their noses & wipe it on your lid before the finally hand your Update Imperial & Beach Blvd in La Habra CA LITERALLY almost always takes 30 minutes to get through but at least it's always dirty & has cockroaches & the employees spit in the drinks YAY dei read more

Stopped in after a next door See's candy run for a quick bite! Store is clean and the workers are efficient. I ordered a roasted ham and Swiss Croissant and it didn't disappoint. read more

Starbucks - Roasted ham and Swiss - Coffee & Tea Near Me - La Habra, California

And again... this store fails miserably. Tried this location again... and you still manage to get it wrong. Some of these employees need to get retrained or flat out fired. read more

Starbucks - Yall got to do better! Left drink it from this store and the right drink is from the Starbucks in target down the road. Same drink! - Coffee & Tea Near Me - La Habra, California

Great place to come during work break. I've come a couple of times and some staff are rude, while others are really happy. Love their drinks! read more

I just left a Starbucks and sadly I was a little disappointed. The customer service was up par. The workers were not friendly and didn't greet me and they do not have any proper organization or accommodations. I felt as if I was going in circles just to put a simple order in. Also note they are a bit slow for in-store and in the drive-through. read more

Starbucks - Coffee & Tea Near Me - La Habra, California

I absolutely LOVE this location. Whenever I see Alora or JBelle I know the service will be great and the crew will be in a good mood. I have 2 locations that are closer to me but I always go out of my way to go to this location. My drink is always perfect and when I walk in my mobile order is normally waiting for me. The crew is always in a good mood no matter the time of day or how busy they are. I always make it a point to tell everyone thank you when I grab my drink off of the counter. read more

It's very bad service because the cashier no ask me name order no smile its sad and said to me have a good day i thought it is mangers and short guy read more

This location just sucks! It started off good but now it's like the worst service and I will not come back. Loyal user for 2 years everyday. New location I found is eta better. read more

Customer service are terrible Very rude Girl, I was trying to explain to her that I can't find any option on the app to choose steam milk, she said you can change your order, and order something different comes with steam milk. I wish I can give that store less than one star ! Horrible ! read more

Let's start by saying the staffs that work here have attitude and will ignore you when you need help. I ordered a Matcha frappe on the App but it didn't show that it was out of stock. I got to the place and they told me it was all out of matcha so they wanted to give me a different drink. I told them what I wanted but the girl there was so rude and literally ignored me! Anyways they made the drink and it tasted horrible. Never ordering here again.. smh read more

I have never been inside this location but I have had a great experience the two times I have been in the drive thru. This isn't the Starbucks closest to my house so I tend to only come to this location when I also want breakfast from Chick-fil-a. The lines from this drive thru & Chick Fila can make it difficult to get through the shopping center. Even with the long line I am always surprised by how quickly they are able to get the orders done. The staff is very kind and efficient. read more

My experience going to Starbucks off of imperial and beach Blvd is consistently a good one but I felt uncomfortable today when I went through the drive through to pick up my order and a young barista was going back and forth to get a look at me from inside.. came up to the window with no drink was about to speak and then just retreated back inside. As I was waiting for my second drink the young barista with a piercing on the bridge of his nose said to me "You look so beautiful, I wanted to let you know that". I can definitely accept a compliment but there is a time and a place, and I believe it was completely unprofessional. Is this something that all Starbucks employees think is justified ? I'm probably not the only one. 03-03-23 4:22PM STORE: 5298 Reg: 4 read more

Cold brew doesnt taste very good here. Last time i ordered the cold brew cascara half sweet and it tasted oddly burnt or like what I would imagine a cigarette butt to taste like. Cold brew shouldnt taste like that. I always order this elsewhere and it comes out delicious so I'm not sure what theyre doing wrong here. I even had them remake the drink and it was still bad. So I had a trenti of horrible coffee.... I actually ended up another SB and had them just pour alot of sweetner to mask the taste but it was still bad. A time before this their capp was really bad. Had to go back in to correct it and it wasnt all that much better...thought it was a bad batch of beans or something... read more

This location is next door to Panera and a Pick up Stix. While there's plenty of nearby parking, the car traffic can be busy as you cross the parking lot from your car to the store. The inside isn't the largest Starbucks you'll find, but they do have inside and outside seating. The queue to place your order is small, and so is the pick up area. So why 4 stars? I'm a fan of the "London Fog" beverage: which is Earl Grey tea, vanilla, and milk. If you get it hot, you're guaranteed Earl Grey. However, I noticed if you want it iced, some Starbucks cheat and use the black tea. Yes, Earl Grey is a black tea but it has bergamot oil, where as regular black tea doesn't. When I placed my Iced London Fog order, the barista here actually asked if I wanted Earl Grey or black tea. I was actually shocked because I thought all London Fogs were Earls. No wonder some of my other teas at other locations tasted flat. I told her Earl, and she said it'll be 5 minutes longer. No problem, I replied. So 5 minutes later, my freshly brewed (and $4.55 order) came out. Perfectly done. read more

Starbucks - Inside - Coffee & Tea Near Me - La Habra, California

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Came to get my usual shaken espresso and Jess was so nice. She remade it because it didn't taste right the first time and she was so nice about it. I'm grateful for her positive attitude very rare nowadays! read more

Just left Starbucks and I have to say the drive thur customer service is such a disappointment!! Snappy and rude ! It was a female at the window with attitude when I said it wasn't the right drink she said snapping back "while that's what you ordered" and it wasn't. And she shut the window. She totally made me stupid. And this is my go to Starbucks but I will gladly drive down the street to the new Starbucks on beach and Hillsboro read more

Consistently the worst Starbucks location I've been to. Every time I go, they make my drink so bad! Such a shame because it's a brand new location with a huge drive thru. They are always slow and get your order wrong. Mind you, I order an ice coffee with cream/sugar so imagine what would happen if you get a more complicated order than that. I go to Starbucks almost every day so I know what to expect. Why else would you go to a crappy chain? The main reason is to get consistent quality and service across all locations. Do better! read more