Good mobile order experience. I'm usually not one to go to Starbucks, I prefer to support local coffee shops. But in a pinch I placed a mobile order for this location, order was ready and correct when I arrived and staff was friendly! read more

Starbucks - Iced espresso - Coffee & Tea Near Me - Lexington, North Carolina

The first week Starbucks opened the line for drive through was outrageous! Lines have slowed down drastically, but the wait is still a learning process for the employees as they figure out how to make orders and what not. My drinks have been made correctly so far, and I've enjoyed my mobile order option! The turkey bacon and cheese on English muffin has been my favorite breakfast item! Love that we have a Starbucks so close to home now read more

Starbucks is sort of our go to coffee place fast service good products but I will warn you if you get a nitro coffee be ready to be shocked. The caffeine will absolutely rock your world. If you drink too much you might get nauseated. It's strong. read more

Don't use this Starbucks for walk-in service, which is awful. The worst I've ever experienced at any Starbucks location. I ordered a basic cup of coffee with cream at approximately 11 a.m. There was no line inside. But the drive-thru was active. After 20 mins, a barista asks me if I have my coffee. "Not yet," I say, expecting it quickly at that point. 5 mins later, still no coffee. And I've noticed that customers who ordered complex drinks AFTER my order have already been served. So, I go to the register and ask for a refund. They then immediately pour my coffee (took less than 10 seconds) -- but with an openly hostile attitude from both the barista and manager. My experience in other Starbucks locations is that if you order a simple cup of coffee, the barista who takes your order pours it right then and there and hands it to you. Because a cup of coffee is so simple, putting it in the queue with complex drinks makes no sense. Like I said, it took them less than 10 seconds to pour the coffee once they finally got around to it. The staff at this Lexington, NC Starbucks location needs to be retrained on in-person service. When you provide really bad service, you should apologize to the customer, not be disrespectful. read more

My husband and I stumbled on this Starbucks location during a road trip from DC to Alabama. We both needed to use the restroom and wanted to grab a couple of keto friendly Frappuccinos. Sometimes when I go to Starbucks and explain to them how to construct my keto friendly drink, it's not the easiest experience, however, the staff here listened carefully to my instructions and made our drinks PERFECTLY and the drinks hit the spot! As for the couple of not so great reviews, (in their defense), they haven't been open very long AND, they're going through the growing pains of opening a new location during a freakin' pandemic (COVID-19), so I'd cut 'em a little slack! Most businesses I've seen have been having to alter operational hours due to all that's been going on, so I'd say give them a call if you plan on heading there near their opening or closing time just to confirm they're open. Overall, this is a solid 5 star Starbucks (and living in DC where it's saturated with Starbucks, I know a great one when I see one)! With a spacious location, clean facility (including restrooms), drive thru service with quick and friendly staff. What more could a girl ask for?!... read more

Starbucks - the exterior of a starbucks coffee shop - Coffee & Tea Near Me - Lexington, North Carolina

Worst Starbucks I've ever experienced. Stopped off the highway to pee and get an iced coffee... waited about 15 min for my drink and asked them where it was as many customers came in, ordered, got drinks and left. I guess they prioritize the drive through over walk-ins. The inside was completely empty when I came in and they told me it would be a 20 minute wait.... For an ICED COFFEE. Would not recommend read more

The pumpkin spice tasted like shit and the two women were arguing loudly at each other idk if it was a joke but uncomfortable

We love our Starbucks, but our server was not nice. He handed my honey four bags of freshly ground coffee that weren't closed properly, then he didn't want to give us a bag to hold them. I'm glad honey insisted, because the bag tipped over in a hard braking incident and coffee spilled into the bag, but thankfully not all over the car. Some training would be nice here. Please close the bags properly so the coffee doesn't spill. thanks! read more

This Starbucks is really good and the wait is not long the drinks are amazing even though that got rid of raspberry syrup

Waited 25 minutes for latte. At that point requested refund. Cashier had full attitude in processing refund. There was absolutely no apology for extensive wait. Not clean. Never going back and definitely wouldn't recommend. read more

Worst Starbucks I've ever been to! Picked up 2 americanos (one with a splash of milk) and they got both wrong. How do you do that?! Both undrinkable, tossed in trash. Yuk. (Should Be zero stars!) read more

This location normally has the worst drive through ever. Normally it runs about 30 minutes to get through 8 cars. Just look at the reviews. Tonight was the first time in over 2 years the drive through moved at a steady pass. Kudos to Arianna, she deserves a raise. To bad you don't have 2 of her for all hours of the day to run the drive through. U go girl you deserve way more than a dollar tip. I hope a manager sees this and looks out for you. Thanks for excellent, fast service with a smile. Because of your amazing fast service, I am giving 5 stars. Adrianna U Rock! read more

Starbucks - Iced white mocha with carnal drizzle. - Coffee & Tea Near Me - Lexington, North Carolina

They take a very long time making your order in store/drive thru. Idk if it is a staffing issue or not but it took 10 mins for them to get one car their order, not to mention the way they have the drive thru set up blocks traffic. read more

This is one of my two "home locations" the other being in high point! I love this Starbucks! The staff are always so kind and patient. I also recommend this place to anyone who would love a coffee shop to work in. Also has gender neutral restrooms!! read more

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Stopped in about an hour before close and got a class about a "pour over blonde" from Marcos. Was a tad strong for what I'm used to but, he added a little shot of white mocha for me! Great service! read more

The drive thru here is terrible!!! It took over 6 minutes per car before they would even let you order. Ridiculous service. When we got to the window, they were out of whip cream, out of mocha, told us there was a wait on all iced drinks. I don't leave reviews on places. But this was quite ridiculous. I can be more understanding with locally owned businesses. But chain restaurants have procedures in place to keep things moving smoothly. Clearly, none of these were put in place. In total we waited 45 minutes to get two drinks. Worse Starbucks and Starbucks experience I've probably ever had. read more

Classic Starbucks. Give you the wrong sandwich and refuse to refund you or make it right. read more

Starbucks - Classic Starbucks. They have zero issues giving you the wrong food and refusing to refund. - Coffee & Tea Near Me - Lexington, North Carolina

Mobile order - grande coffee and 2 bottles of water. I'm standing watching the guy mix teas and pretty things for 10 minutes and people come and go, so after my 'due time' is well past, I ask. He gets my sticker out of the dispenser and says got it right here. No kidding. he notices it's for hot coffee and starts to brew a big pot. 'Gimme a minute' he mutters then returns to his conversation with his off duty friend about how hard he works today. FYI that big square brewer takes more than a minute. EVENTUALLY a coffee. I ask for the water bottles. Oops come to find out they're sold out of one. IMHO I could have eaten at Cracker Barrel in this stop for a cup of plain coffee. On the bright side, it was fresh. Drive on, my friend. read more

After waiting approximately 40 minutes for two coffees and two cake pops (spending $21), I'm highly disappointed that my cappuccino was barely over half way full. When you spend that much on a drink, at least fill it to the top! This Starbucks definitely needs help--always a wait. All the more reason to support local coffee shops. Had it not been for my daughter, I would not have gone to SB! Last time for me. read more

Starbucks - Pathetic! - Coffee & Tea Near Me - Lexington, North Carolina

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Waited 45 minutes in line to order drinks for my family. Got to the window and waited another 20 minutes and they handed me drinks that were not even right. Absolutely terrible Starbucks experience. Over an hour wait, wrong drinks and awful experience. This location needs some serious help. read more

I've been to numerous Starbucks along the east coast and the west coast. This has got to be the worst one I've ever been to. Ridiculously long lines, always out of stock on several menu items, etc. The staff member at this location's drive thru yawned into the mic and then I could hear her coughing for a good 10 seconds in the background. Just an off putting sound when I'm order coffee and food. Do not recommend. read more

Management is terrible here, it's pure chance what time they decide to open. If you are planning on a coffee first thing in the morning you better go someplace else. Hours of operation are a joke, they may open when stated or they may not it's a crap shoot. When they do decide to open, be careful with early online orders as they keep the lobby closed and make you wait in the drive thru to pick up first early morning around 6 (pointless, you can just order at the drive thru). Hopefully they get it together. read more

Went all the way across town for coffee from here. Had to ask for a drink carrier and they didn't put the plastic stoppers in the top of the cups. So I have hot coffee splashing all over the truck all the way home. Finally get home to discover they gave us plain coffee. Guess they forgot to add the vanilla flavoring too. On the bright side, at least the plain coffee was serviceable with more creamer and sugar at home. Starbucks, you had one job. read more

Hands down the WORST Starbucks I have ever gone to. I prefer Starbucks over Dunkin due to the consistency in drinks but unfortunately that is not the case at this store. I have stopped here about 5 times & 3/5 times my drink has been bland. Today was the last straw, ordered a White Chocolate Mocha & it had no taste whatsoever of a typical WCM. It's insane to pay $6 a cup and get poor quality. These baristas need to be re-trained or this store needs an overhaul of management. Possibly both. Also excruciatingly slow even if there's only 3-4 cars in the drive through. read more

As we waited at the window for our 1 mocha we watched 3 employees walking around; one filling the straw dispenser, one cleaning a blender, & one not sure. But we continued to wait 5-7 minutes before finally getting a "warm" mocha not hot. This is after waiting in the drive-through line behind 4 cars in front of us. If you are in a hurry don't go to Starbucks in Lexington NC! read more

Horrible service - I think elementary children operate this location! Waited for over 25 min with only 4 cars in front of me at non peak time 530 pm and the line was back past Chil fil A. read more

Absolutely the slowest Starbucks I've ever been to in my life. And no, they weren't just really busy. The workers seemed to move in slow motion and be more concerned about having fun and laughing. read more

Really disappointing experience. I waited 10 minutes for my order only to be told that I was number six in the queue when staff finally realized that there was a backlog. literally no one was in charge and monitoring orders read more

25 minutes of waiting list for a cold brew (ordered on line) on a Sunday afternoon? Definitely too long. Also personnel very rude and unprepared. read more

Extremely slow and frustratingly inefficient. They are often short staffed and out of product. Several times we have ordered and been given Chic fil A straws with our drinks. This store started out strong and has quickly gone down hill. read more

This is the most ridiculous Starbucks I have ever been too! Can not order online today. There was a car blocking the drive through so no drive through and no one out there to advise why. So we go in order 2 pink drinks with extra strawberries and light ice. Pay then I ask for a receipt and they can not give it to me to claim points. Then walk over to get drinks and the girl said I hope you don't mind we are out of strawberries after we paid for extra strawberries!!!!!! So my response was what differences does it make because I already paid for extra strawberries!!! No refund on strawberries or apologies or a receipt to claim points. Will never come back and I would drive to the Salisbury location every time than deal with the 50 morons that were working today!!!! read more

Yall when I tell you this store has the best workers! Super friendly, very exciting experience. I would literally kiss them on their foreheads. Kirsten and another sweet girl Anna are the BEST baristas in this area! read more

Yes i can say I honestly worst starrbuck I been and I travel all week in diff states Try 2x twice and dispointed both times so I will pass for future purchases there Need more training they don't know the starrbuck drinks or how to make them read more

I have been to this Starbucks twice in the last year. The first time you could not place a mobile order, could not go inside for pick up and forced to wait in a very slow moving drive thru line. The second , today , I was able to place mobile order. Placed order 12 minutes before arrival and still had to wait. Got to the car , opened my drink , over half way empty. Disappointing read more

I got to this location 10 min before closing there was 1 car in front of me. I normally try not to get to places this close to closing, but I couldn't help it this time. When it was my turn to order I was told that they weren't taking anymore orders after the car in front of me. I still had a good 8 min. before closing time so I don't understand why they wouldn't take my order. I sure will think again before heading to this Starbucks location, I would rather drive to the High Point location at least they will take my order. read more

I got a vanilla bean Frappuccino and it absolutely sucked it was water down there is barely any taste at all and not only that but it was a little warm along with that customer service is really rude and furthermore everything is out of stock it's annoying it's sad because the place just opened up I do not advise going down here it's much better to make stuff at home read more

I was so excited to hear Lexington was getting a Starbucks. In the beginning this place was wonderful and now, not so much. Seems the hours posted aren't always so. They often don't have items that any other Starbucks does have. How long does it take to order those BIG straws, months? Nobody else seems to be in short supply of these. I really hope they can get it together because they are so convenient to us that want that good morning coffee. read more

I placed an order for a drink & two sandwiches thru the app . I stop by to pick it up my order saw my drink on counter that was good but the sandwiches I order weren't make yet . I saw the prep guy take a pre make sandwich from a package I said okay no pro but my second one he actually took a pre wrapped sandwich from the front end counter that was up for sale to the public which who knows who had been there and touch its wrapped take it to the back unwrap it heat it up on the microwave oven just to complete my order , to me that was so unsanitary especially with the Covid-19 virus going around to take a risk like that was so unnecessary just canceled my order if you feel you can't completed it without the necessary ingredients . No I did not take my sandwiches I only took my drink and will not be coming back to this store . read more

The worst Starbucks I've ever been to. I waited 20 minutes for milk for my 1 year old and when i asked where the order was the lady with the shaved back of her head told me rudely that she was getting to it and they were backed up. It's warm milk. So whoever has a shaved head in there that was rude to me whatever her name is needs to be fired. read more

Excellent service! The speed is definitely faster since launch day but that's expected. Super polite staff and even though there's a mask, you can still sense the smile when making the connection. I absolutely love hearing Brandon Gibson on the drive thru! No matter the day, he literally makes my day just by being himself even if it is a brief conversation taking my order. He goes over and beyond to make sure my family and I are always perfect before we leave. Wasn't sure what to get so I asked him to surprise me with his recommendation. He made me his favorite, a Venti iced blonde Carmel macchiato. Never had this drink and all I can say is WOW!! Would have never have tried a blonde espresso shot but the flavor was so amazing, I now have a new favorite! Good job to him and the team working hard to keep the store running. You all got this!!! read more