3 is for the taste of the food and drink, we ordered the usual egg white bites and coffee. Husband ordered a sausage egg and cheese biscuit and it ended up being bacon egg and cheese. Too hungry to go deal with it so he just ate it. The biggest challenge I see here is the slowness of service. there is a line at least 10 people deep and they have one person making espresso drinks, another just started making teas and such and there is one person running the hot food station. The problem is the person running the espresso machine, if she could move any more slowly, she would literally be moving backwards. I have never seen anyone move this slowly while making morning coffee for a huge group of people. read more

I ordered a caramel vanilla latte and it wasn't sweat at all. Costumer service needs a lot of improvement.

No thanks! Went inside to use the bathroom and they said they are closed after buying $50+ of food and drinks. They were open inside but said their bathroom are closed to all customers even though they are open to order inside. read more

Starbucks - a red car parked in front of a building - Coffee & Tea Near Me - Little Rock, Arkansas

Brand new!!! So clean!!!! The music 's way too loud - - I guess they're trying to make an exciting atmosphere for the new opening or something. And it's freezing!!! The A/C works too well. But if you have earplugs and a big down jacket, you'll be fine. Come early to get a parking spot. : ) read more

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15 minutes to get to little speaker box to order my drink with 3 cars in front of me. Another 25 minutes to get my drink. Not fun. Not sure if it's due to low staffing, new trainees, or something else, but man oh man was this the longest I've been in a drive through for Starbucks! The young lady working the window didn't smile, she had a look of desperation on her face. Almost like she was thrown to the wolves, possibly new or overwhelmed working the drive through. When I finally pulled out the stopped to drink my toasted white mocha, I noticed I had to tilt my cup a little more than I should to get something to drink. Took off the lid and my drink was half filled, no whipped cream either. Looked like there used to be foam, but it had disappeared due to sitting out too long or something. Quite disappointing first time trying the new holiday flavor for this season. This is hands down the worst drive through Starbucks experience I've ever had. read more

Starbucks - Coffee & Tea Near Me - Little Rock, Arkansas

I can see a lot of folks give this place a negative review based off a single one off experience- not really an accurate representation of the restaurant as a whole, I've used this place daily for years for my coffee, wonderful staff- always kind, orders are fast, they follow recipes and my ridiculous custom requests. Always good for a pup cup too- thanks y'all. read more

Always have great, fast service here, Cat is the sweetest! My only complaint is that since this is the only Starbucks location downtown, they run out of food pretty quickly but that's not something I can really blame them for. read more

Went in for coffee and they were understaffed for a football weekend the line was long and when I did place my order they were out of coffee. Horrible. Don't sto Updated my review and want to give Starbucks 4 stars. They have new staff and they were quick , friendly and seemed to really be excited to serve you. Way to go Starbucks for listening and making your service better read more

Let me start with" most of the employees are fantastic" There are a few that think they can be rude, arrogant and bossy. Store is constantly out of something, this has been going on since way before the supply shortage AND the other stores in the area are not out???? Even though the hours are posted, they are not followed. More than once I have placed a mobile order only to find the store locked well before closing time( sometimes several hours). No refund, see the computer doesn't know they are closed because the posted hours are not followed. Yesterday I was told You have to leave right now unless you are wearing a mask. She went on to say that there is a state mandate for mask... pure erroneous information. No mask mandate here except for govt buildings, Starbucks is not the government!!!! I won't be back , I have enjoyed the great service from most of the employees. Management has done a wonderful job of ensuring that I spend My money elsewear. Shame but there is always a KAREN that ruined it for the rest of the team. Thanks Cat, Max and all the others great people at this store. Contrary to the beliefs of the store management, there are other places to get coffee. You will find me at local coffee shops from now on. read more

This is my fave Starbucks bc it's close to where I live. However, a homeless guy sits at a large table taking a 4 seat table without ordering anything. While the manager sits at a table w other employees taking up 3 tables. This is a v common occurrence that I can easily say it's the norm here. I'm waiting on a table to open as a paying customer as I'm typing this review. Really could improve customer service/ management. Need to go to the other Starbucks from this point on. read more

You only have 2 stars because your service is poor. Focus on your customers and not each other. You're here to serve us. Conversations should be held on your own time. You're in customer service. read more

I visited this Starbuck's location several times over the past month. Consistently we encountered problems regardless of day, time and staff member. There are several areas for improvement. Wait times for orders are the longest I have ever encountered at a Starbuck's anywhere in the world. Also when ordering two coffees, one with espresso and one without, they never marked the cups to indicate which had the shot of expresso. When asking to differentiate between the two cups, one barista threw both cups away and made them again from scratch because she had no clue what he'd just made. On another visit, the lady taking our for drive-thru order couldn't hear our order (due to heavy rain). So she just gave us what she thought we ordered, again with no indication of which cup had a shot of expresso. All in all, easy to access location, but they have much room for improvement. read more

Stopped in for a quick coffee break to meet friends. Thanks Chris for the warm and friendly welcome that's Starbucks is known for!!!

I don't usually post negative comments but this Starbucks literally had 3 customers inside including myself + 3 employees, yet this location was filthy!! Paper napkins all over the floor, floor was really dirty& nasty so I won't even mention the lack off the customer service. read more

I read all of these reviews on here before making my trip back from Arkansas to Dallas and was about to not come to this location. I don't really believe in posting reviews for chain places, especially a mega chain like Starbucks ... and am really only posting a review for all the bad reviews that they have currently existing. I came to this drive-through expecting the wait to be super long and frustrating, but instead received good service from beginning to end. It was a little past 6 PM, and I was able to interact with two of the employees. Got two drinks to go, and stayed in the drive-through area a little bit too long. I just wanted a few sips before starting the trip back home and the employee that served us our drinks waited for me to have several sips to make sure I liked my drink before getting back to what he was doing! Anyways, all good news here. Thanks for my caffeine boost! read more

Nice barista, good selection, good drink. I've never had a skinny vanilla latte before, and I quite enjoyed it. I've read a couple of reviews about it being dangerous, but the most dangerous thing I saw there was me when the lady who ordered before me in line rolled up her window and stayed at the speaker for another three minutes after she ordered. Coffee is kind of expensive at Starbucks. Oh well. OH. I almost forgot. I ordered a white milk for my daughter and they gave me a sweetened vanilla milk. Not really what I was wanting and I wasn't told that was a substitute for white milk; she just sold it to me as such. read more

Soooooo we just drove through our trust old reliable pal, and I hate to review this, but we are sadly disappointed. All we wanted were some quality vanilla iced lattes. To be fair, we went a little extra with blonde roast and almond milk.....however, vanilla syrup is too easy to miss. Service was good, but our vanilla syrup man :// ily starbs, do better read more

Wow how about some customer service classes. Send these people to Seattle for some training . Went by here this morning , we are from WA and I had to look at the logo carefully to make sure it wasn't counterfeit. I'm actually not convinced it's a real Starbucks . Rude employees especially that tall young man with the Justin Bieber haircut. So basically I will save myself the stress of coming back to this place. read more

Service is friendly for the most part, but you spend a long time waiting for your order, even when it's not that busy.

Itsa Starbucks, nothing to about which to get overly excited. As I have haunted every single Starbucks in the greater Little Rock area, this one is meh to fair. The parking lot is private AND as compact as a Mini Cooper. Seating is limited and without SHRUBBERY, outside seating is noisy and overly breezy...cause you are virtually ON Broadway. But hey, it is doable, when in a pinch. I only say that cause this one is a tight fit...not to take anything away from the staff or management. Today's entertainment was provided by Douche bag Don Juan, who thought he was being a 5-star player by going on and on (loudly) on how he loves being served whipped cream from a lady with such pretty eyes. His game was weak, and frankly cheesy and stupid. The coffee crowd was rolling its eyes at Dork Don Juan. BUT, the staff ladies played it cool and diplomatically. Try the coffee! read more

Let's start off with the location. The location is great because it's on broadway, nice and convenient. Alrighty, the location also sucks because it's on broadway and during the morning rush it seems very dangerous getting in out of the tight entrance. The location also brings a couple of homeless people, never aggressive but awkward. The staff always seem to be friendly and cheery but there are a couple who come off rude with isn't normal for Starbucks employees. My drinks are usually good but seem to be inconsistent and sometimes missing the flavored syrup. The reason I come to this location is for the convenience and usually quick Latte. read more

Omg total disaster. Needs serious help. Slow beyond Imagining. Tiny lot, disastrous drive thru

I absolutely love Starbucks, I visit Starbucks locations anywhere between 2-5 times a week, but this one was the worst one I have been to. The associates acted annoyed that we were there, and the place was almost completely empty which I have never witnessed at a Starbucks. I got my Starbucks "fix" and that is about the only positive thing that came out of this experience--I do not recommend this location. read more

Terrible. They were out of everything, even while suggesting other options..they didn't check to look before asking. I ordered a tall Green tea Frappuccino and left with an 'iced Green tea latte'. Not what I ordered. After the drink settled and all the foam was gone, you could they didn't fill all the way..little more than half. Waste of money. read more

I just felt bad for this Starbucks getting such bad reviews. The service was fast, the baristas were friendly, the coffee in my hand is making me happy. read more

Standard Starbucks fare; service is very friendly but really slow. The parking lot is TINY--it fits maybe 12 cars total. The location itself is tiny as well, with only a few tables and a small patio. In addition, this Starbucks is located near the 630 on-ramp, very close to downtown, so it's an absolute nightmare to go to during lunch. In short, I generally like Starbucks--good tea, decent pastries--but I do not like it nearly enough to battle caffeine-crazed people on their lunch break looking for a parking space, nor do I wish to stand in line for 30 minutes. The drive through has always been both pleasant and marginally faster, though, so I would recommend that route if you absolutely need your Starbucks fix. read more

A standard Starbucks but with a tiny parking lot and a very slow staff. Three people were working, and it still took over five minutes to get the two drinks I ordered. And, that was after standing in line behind *one* person (who didn't have anything overly complicated in her order) for at least two minutes. Maybe the drive-through line is faster? I wish I had something good to say about this location, but really, it was hot in the store, the service was slow (and ordering was agonizing -- I've ordered the same drink, more or less, for nearly 10 years, and I've never had to repeat it as many times as I did this morning in Little Rock), and the drinks were made relatively poorly. I don't plan on being back in Little Rock any time soon, but if I am, I'll be sticking to the coffee in my hotel room. read more

I usually love Starbucks, but this one is TERRIBLE! The service is poor, the orders are wrong, the parking is inaccessible, they are out of everything, and their counters are dirty. I am deeply saddened and I will not be going here anymore. It's an ATROCITY!!!!! However, the ONLY good thing is that the staff is very polite. read more

Terrible service. Took 15 minutes to go through drive-thru. Asked for no whip cream and still got some. Drink tasted watered down. Worst Starbucks in Little Rock. Much prefer a local coffee shop. read more

Ordered a cappuccino. The liquid was 2 inches from the top. Definitely got ripped off.

Slowest drive thru of any Starbucks I've ever been through. Next to the most congested Starbucks...turn in off Broadway is horrible. Bathroom -you need a code to get in read more

This Starbucks is awful!! So slow and they always mess up your order.. One example, I asked for lots of ice in my ice coffee and the girl hands me a separate cups with ice ugh!! So frustrating every time I go here unfortunately it's on my way to work! :( read more

I used to come to this Starbucks until I gotten sick 3 times! (I don't know if they hired new people & didn't teach them how to clean the coffee machine or something). read more

For the only Starbucks in downtown Little Rock it is strange how they are constantly out of things like dragon fruit, napkins, stirrers, etc... This is my daily stop during the work week, just wish it were a more consistent Starbucks experience. read more

I am a die hard Starbucks fan but this particular store was the pits!!! The parking for the store was inaccessible from every direction because of the drive-thru customers. The drive-thru lane spilled out into the street. The only place to park was next store at Wendy's where displayed is a sign stating 'you will be towed'. The employees were nice enough but not very well trained. Hard to find someone who knew what Brevie was. Hey Starbucks, time to look at this store and maybe make some changes? read more

Been in drive thru line for 40 minutes now. No way out once you're in. Terribly, terribly slow.

Leaving this review because it seems the low ratings are outdated. I come here at least once a week and I'm always in and out of the drive through quickly. The staff are very friendly and make good drinks! read more

This Starbucks has new definition of medium cappuccino. It's was not even half of the container. Worst experience

This location is always crowded. However they do a very fantastic job at getting people through here as quickly as possible. I used to have an issue with the quality of the product but it has improved greatly read more

Absolutely the worst service ever in a Starbucks. 1 person at window one making orders and 1 incessantly on the phone and not helping with them keeping up with orders. I was there 20 minutes with only 1 guy ahead of me. Still no coffee. I got a refund and left. So disappointing. read more