I travel for work, and love to support local coffee shops throughout my day. I have stopped into…read moreCalico Jack three or four times in the past year. I love the historic building, charming atmosphere, and friendly staff. The coffee is good, a tad pricey in my opinion. The one thing that has me hesitate to continue returning is the long wait times. Every time I've visited I wait at least 10 minutes for my drink. Today, I waited over 15 minutes for a bagel. Which, was not toasted-- room temperature at best and very disappointing.

This place had me at 'calico' . Housed in a a dwelling that is part of the historic register I was…read morepleased to see accessible entry. Plenty of indoor and outdoors seating. My coffee was delicious. This is a great place to grab a cuppa if you are in the Mentor area.

I stopped here for the first time today. Used the drive thru and had a wonderful mango smoothie…read more They even put an Expresso bean candy on the top. Price was $6.25. Staff was friendly and helpful. Menu board clear and easy to read. They also have Q code menu links so you can decide what you want before getting to the speaker if there's a line.

I love The Human Bean, but this location is probably the worst one I've been to. It's overpriced…read morecompared to the other ones and the service isn't the best. The couple times I've been here they take my rewards but it never works and they basically say oh well. They gave me the receipt to scan for rewards and when I tried it gave me an error code. Barista last night just handed me my drinks and closed the window didn't say anything else. Was not friendly at all. Will not be returning!

Pizza bagel was super duper chewy and gluteny but flavorful. The mini donuts were great! All were…read morecake. Miniature greasy moist globs of flavor. The Christmas shortbread glazed cookie was relatively dry and flavorless.

The line was long on a Sunday morning NBC, but it moved quickly and the staff were very friendly…read more The choices for breakfast foods, bagels, breakfast sandwiches, and donuts were plentiful. We went with a few donuts, a couple bagels, and iced lattes. All were delicious! Apparently this building is an old general store for the city of Willoughby. They did a great job of making this a business for the modern century while still keeping a lot of the historical aspects. While I didn't get a chance to go upstairs because it was reserved, the signs said you can rent the second story for parties, showers, etc. I imagine it would be just as charming as the first floor.

Exhausted from walking the mall I sat down and asked the barista if she could please bring my drink…read moreout to me- she gladly complied - drink was delicious- cherry cream cold brew- and rejuvenated me - highly recommend the service, sadly did not get her name but she had a blond pony tail and glasses

I accompanied a family member to a Gloria Jean's stand directly beside a mall food court yesterday…read more I had not expected to order anything, as the prospects of finding a caffeine-free and low-sugar beverage did not appear sound after a brief glance at the menu. As the order was being placed, however, I noticed the selection of fruit drinks. I inquired about what the banana "chiller" contained and was told that it only had ice and a banana purée. I reasoned that the purée would not need any significant amount of added sugar, if any. It is unfortunate that I must share that, even for items that should be a healthy choice by any logical extension of the imagination, establishments like Gloria Jean's Coffees cannot be given the slightest degree of trust in regards to what they find suitable for their customers to consume. Upon the first sip, I immediately marked the unnatural, almost syrup-like sweetness that the beverage had. At this moment I made yet another error; I reasoned that sugar had been added, but it would amount to 30 grams at most. Although this already hits the upper limit of one's daily added sugar intake value, I could not simply discard the beverage that my family member had been generous enough to pay for. Walking towards the mall exit and to our car, the beverage was nearly gone. Some time in the car passed after I sipped the last of the liquid, and I began to receive a general feeling that routinely comes upon me after consuming a sugar-heavy dessert. I was already disconcerted at the fact that an intentional decision was made somewhere to inject a conspicuous quantity of sugar to a menu item of enough apparent simplicity and natural sweetness as a fruit smoothie (in this case called a "chiller" to differentiate it from what I later learned is an even more astronomical sugar and calorie count beverage served under the guise of a drink at Gloria Jean's). Partly out of curiosity and partly out of disgust, I decided to visit the Gloria Jean's Coffees website to see how much sugar I had just consumed. I then learned that the Banana "chiller" beverage contains 99 grams of sugar in a regular size. The feeling one receives after being violated, duped, or used then came upon me most strongly. The length to which I have already gone to write this review might appear histrionic to some, but allow me to elucidate the absurdity of the aforementioned figure. 99 grams of sugar is more than three times the amount that a human should consume in one day according to the National Health Service. Although I do not suffer from any health condition that made my body unable to absorb this blow, one must ask himself why this would have to be processed in the first place. The human body is not designed to be intaking such quantities of this substance. And this is only one item one might consume throughout the day. Why is it that such inhuman amounts of sugar must be added to these beverages? There comes a point when an item is already so overwhelmingly sweet that the taste buds are desensitized-- that adding any more sugar only contributes to a higher calorie count. Beverages with figures as high as 160 grams or more from Gloria Jean's menu well exceed this threshold. It was determined that I nevermore would patronize Gloria Jean's Coffees the moment I detected the copious amount of added sugar. The banana flavour itself was not remarkable, although the overbearing sweetness likely precluded my detection of any subtleties of taste. It was then determined that I would be as vocal as possible to all that I know to avoid Gloria Jean's Coffee for the sake of their own health. Corporations across the developed world-- and in America especially, where consumer protection standards such as those in Europe are evidently not as comprehensive-- continue to add sugar to items that truly do not need it, seemingly because a desire from consumers is perceived (other harmful substances such as food dyes are beyond the scope of this piece). The processes used to analyse consumer trends and come to the conclusion that 160 grams of sugar is appropriate in a beverage requires serious re-evaluation. There come times when those making decisions of this nature must ask themselves-- we are able to do this, but must we truly?

A really cute coffee shop! We were confused by the name, but when we got in, we saw all of the…read morecomfortable couches and it made sense! Unfortunately, we came in right before closing, so we couldn't stay and hang out, but it would have been a great place to hang out and do some work or have a chat. The service was really friendly, and the pumpkin spice latte was great as well!

This is an interesting coffee spot. I came in on a random weekday while my dog was getting groomed…read morenearby. I liked the big communal table in the middle and sat there. There were some other people playing a card game at the other end of the table. There's also other tables and couches around. I also liked the separate kind of game room in the front, seemed like a great place to host a small book club or meet with friends. As I was scanning the menu to make my drink selection, I felt the eyes of both baristas staring at me the whole time. I kind of felt out of place or like an outsider for some reason. Maybe it's just me, but it made it uncomfortable. The coffee selections were pretty basic and I don't remember any food options but I wasn't looking either. It does seem like a comfortable place to chill with a drink or get work done, especially with all the couches, but it was a little too dark and somewhat odd to me.

I have no idea how Arabica and Fiona's exist as basically identical coffeehouse/bakeries literally…read moreon the same block. The both serve lots of hot and cold drinks and baked goods. Anyway, the brownie house made at Arabica is fantastic. Soft and chewy, fudgy, delicious. The cookie was hard and lacked in flavor and was overall just bad for a chocolate chip. The chocolate espresso muffin was super moist, soft, and wonderful.

this is such a cute coffee house located in downtown Willoughby with an impressive number of…read moreflavored syrups available. We stopped in for a mid-morning coffee and sweet treat and we're loving the ambiance of the space. They have a variety of seating options and some cool decor alongside bags of coffee beans and various bottles of syrup for sale. I ordered a plain black iced coffee and had a hard time deciding on a sweet treat, but ultimately went with the Reese's cookie. The coffee was smooth and had no bitterness at all. I had high hopes for the cookie because it was stunning looking, but unfortunately it was very dry. If you're into that kind of cookie, definitely grab one. Otherwise, I'd suggest trying one of the many flavors of muffins they have available in the case. Our cashier was friendly and helpful in choosing flavors. Our barista had our coffees out very quickly, which we appreciated. Would certainly recommend stopping in.

Variety of desserts and great lattes. Clean warm atmosphere…read moreand comfortable seating with friendly help.

Cute little shop in a not cute strip mall but the inside makes up for what the outside lacks. There…read moreis a beautiful, long coffee bar with stools to take a laptop, tables, and couches. We got a milk cake and a slice of regular cake. They were so good!!! I'll be thinking about the milk cake for a long time, it was so good!!

This is my first time to this coffee cafe and it definitely won't be my last. I got the purple…read morepotion and it's delicious! They have great dairy free options and it was easy to navigate the menu online. I love the look of this coffee cafe it's very modern and easy to navigate! Service was great and very welcoming!

The drinks are good. But not great. I pretty much only come here with my girlfriend. The staff are…read morevery friendly and helpful if you have any questions. I give four star because the drinks are not that great for five stars. But they are not three star either.

Had a black cherry limeade refresher - it's pretty good- also got 10 munchkins - the fruit punch is…read morenot fruit punchy flavored at all, would not recommend- service as always impeccable!!!

So tired of this! I don't know if we are trying to cut corners but this is not the first time but…read morethe coffee here is weak and watered down. This will be my last time at this location.